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All 69 Addis Ababa hotels

Sheraton Addis

5.0 of 5 Hotel   |   Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
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Ranked #6 of 69 hotels in Addis Ababa
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 23, 2014
DvB69 Dubai, Dubai, United Arab Emirates
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397 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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There are newer reviews for Sheraton Addis
See the most recent reviews
Dubai, Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 23, 2014

Have been to Ethiopia several times now, always passing through for just a night or two. Did try a few other hotels but now found what I was looking for. Over the past months the hotel has had many opportunities to disappoint me, but they just never did. I always feel very welcome and I just like the hotel, the... More

Was this review helpful? Yes
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for your review on our property. We are glad to know that you liked our overall services and facilities, guest reviews like yours help us reach the urge for perfection. It will be our pleasure to welcome you once again at the Sheraton Addis and reassure you of our best attention at all times. Sincerely yours,... More

Washington DC, District of Columbia
Top Contributor
65 reviews 65 reviews
28 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed July 22, 2014

I stayed at the Sheraton for two weeks and felt stifled during that time. The hotel is very grand - but a bit dated. It must have been a gem in its heyday. The grounds are beautiful and the swimming pool area pleasant but for a business trip, this is not the ideal hotel. The pool was always busy -... More

Was this review helpful? Yes 2
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you very much for taking the time to provide us with your detailed comments in regards to your recent stay. Your comments are invaluable to us and it is through these types of constructive feedbacks we strive to enchant guests with impeccable services. We have noted your various comments and would like to apologize for any inconvenience... More

usa
Top Contributor
92 reviews 92 reviews
39 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 22, 2014

This is a beautiful property. I was blown away by the beauty of this hotel. It is an oasis in a large city. The rooms were large and well appointed. The main restaurant has lovely views and a great breakfast. The service is excellent and friendly and security is great. Do take the free shuttle from the airport---they are conveniently... More

Was this review helpful? Yes 1
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to post your review after your recent experience at the Sheraton Addis. We are truly delighted to hear that you had chosen to stay with us and had an enjoyable overall experience at the hotel. Guest reviews like yours help us reach the urge for perfection. Thank you once again, for recommending... More

Senior Contributor
28 reviews 28 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 16, 2014

If you visiting Addis Ababa, then the Sheraton is the only place you should stay. Amazing quality and fantastic staff, attention to detail is very impressive. TBH I think this is the best Sheraton Hotel I have stayed in...you kinda forget your in Africa ! Very large complex, great pool and bars, really nice quality restaurants. The only down side... More

Was this review helpful? Yes 1
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest Thank you very much for your thoughtful review. We are glad that you mentioned the details that truly make the Sheraton Addis exclusive. Thank you once again, for your detail review we look forward to providing you with another unrivaled experience. Sincerely Yours Selamawit Alemu Director of Revenue Management More

Coral Gables, Florida
Contributor
18 reviews 18 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 14, 2014

Returned to the Sheraton for the first time after about 5 years and was just as impressed as the last time. Friendly, fast, and efficient check-in. Was immediately offered a different room during check-in because mine overlooked the pool where a live band was playing. Since the band stopped at 11PM I declined and enjoyed the view over the pool... More

Was this review helpful? Yes
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you very much for taking the time to post your review on our website. Having stayed with us before, we are happy to hear that you had enjoyed your overall experience with us and that our team really looked after you during the stay. The Sheraton Addis staff members are truly the heart of our hotel. We... More

Green Bay, Wisconsin
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 27, 2014

I stayed at the Sheraton for 17 nights with my 14 year old son in June of 2014. Traveling as a single woman with a child in a foreign country over 10,000 miles away from home can be quite intimidating, but staying at at the Sheraton in Addis completely eliminated any concerns I had. My son and I had been... More

Was this review helpful? Yes 6
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you very much for taking the time to provide us with your detail feedback in regards to your recent experience at the Sheraton Addis. We are glad to hear you mentioning the details that truly make the Sheraton Addis exclusive. The staff and the management of Sheraton Addis strive to exceed the expectation of our guests, and... More

Ankara, Turkey
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 25, 2014

I stayed for two nights at Sheraton Addis. I liked the building and the garden most. The pools, numerous kinds of flowers, trees combined with the beautiful architecture make you feel relaxed and puts you in a peaceful mood. The room was quite clean, the staff were nice. However, the breakfast was relatively poor, I was expecting more actually. Maybe... More

Was this review helpful? Yes 1
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you very much for taking the time to provide us with your valuable feedback in regards to your recent experience at the Sheraton Addis. Your comments are invaluable to us and it is through these types of constructive feedbacks we strive to continue improving our services. Thank you once again for sharing your experience. Sincerely, Selamawit Alemu... More

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 24, 2014

SherAton Addis is just a wonderful place. Few minutes away from downtown and Merkato the very well known market. This place's design is just wonderful Amazing pool and amazing services and wide variety of programs and food restaurants. Reception and bellboys are very friendly and welcoming people and whatever u ask the , they help you immediately. Simply best place... More

Was this review helpful? Yes 1
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for your review on our property. We are glad to know that you liked our overall services and facilities, guest reviews like yours help us reach the urge for perfection. It will be our pleasure to welcome you once again at the Sheraton Addis and reassure you of our best attention at all times. Sincerely yours,... More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 20, 2014

Of all the different types of hotels, I've stayed in Africa. The Sheraton in Addis truly brings you away. This hotel is well decorated and well maintained. Their staff are easy to communicate with. Everytime I'm traveling through and will have an over-night layover in Addis, I'd typically book a room here versus taking what the airline has to offer.... More

Was this review helpful? Yes 2
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your overall experience and hope to see you again very soon. Sincerely, Selamawit Alemu Director Of Revenue Management More

Muscat
Top Contributor
92 reviews 92 reviews
75 hotel reviews
199 helpful votes 199 helpful votes
3 of 5 stars Reviewed June 12, 2014

Came back to Sheraton and Addis after a long gap of almost ten years. Although I could see lot of improvement in terms of infrastructure, new hotels, eateries, etc in and around Addis but to my dismay nothing changed at the hotel. Service was slow, food preparation especially fried chicken was inedible (it was so tough), air conditioning in room... More

Was this review helpful? Yes 2
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback in regards to your recent experience at the Sheraton Addis. We have noted your various comments and would like to apologize for any inconvenience you had experienced during your stay. We truly appreciate your comments and look forward to welcoming you back in the near future.... More

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Additional Information about Sheraton Addis

Address: Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
Location: Ethiopia > Addis Ababa
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sheraton Addis 5*
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Also Known As:
Sheraton Addis Hotel Addis Ababa
Sheraton Addis Ababa
Addis Ababa Sheraton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Addis Ababa #3 Luxury Hotel in Addis Ababa
Hotel Class
Number of rooms
294

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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