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Sheraton Addis

5.0 of 5 Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
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Certificate of Excellence 2014
Sheraton Addis
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Sheraton Addis
Sheraton Addis
Sheraton Addis
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460 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nairobi, Kenya
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

all the luxuries you can request for.....amazing swimming pool, sauna, spa.....royal rooms, variety of restaurants to choose from....gaslight nightclub to enjoy with your spouse. a must for couples and families to enjoy...

Was this review helpful? Yes
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for posting your review after your recent stay at the Sheraton Addis. We are happy to know that you had enjoyed your overall stay with us and were pleased with the service as well as the facilities available at the hotel. Your valuable feedback is greatly appreciated and we look forward to welcoming you back in... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Went recently to Ethiopia for a short business trip in preparation for an international fertilizer conference. This is by the nicest place I've stayed lately; the breakfast buffet was good, the Italian restaurant in the Sheraton has a nice caprese salad and lasagna too. Very nice, first-class hotel.

Was this review helpful? Yes 1
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for your review on our property. We are glad to know that you liked our overall services and facilities, guest reviews like yours help us reach the urge for perfection. It will be our pleasure to welcome you once again at the Sheraton Addis and reassure you of our best attention at all times. Sincerely yours,... More 

Cairo, Egypt
Top Contributor
97 reviews 97 reviews
24 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

We heard this was the best hotel in Addis, so we made sure we would stay there during our short trip to the capital. The check-in was swift and easy, and the room was spacious with a great fountain view. While the hotel is actually not that old, you certainly felt the grand character of a "palace hotel" you would... More 

Was this review helpful? Yes
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for posting your review after your recent stay at the Sheraton Addis. We are happy to know that you had enjoyed your overall stay with us and were pleased with the service of our associates. We always strive hard to deliver the best service experience to all our valuable guests at all times and it is... More 

Austin, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sheraton Addis Ababa is a first-class hotel by any standards. I felt as though I was in a Four Seasons hotel in the United States. Being part of the "Luxury Collection" is merited. I felt like I was receiving individual, personal attention from the staff from check-in to check-out. Beautiful grounds, landscaping, fountains, etc. Several very good restaurants on... More 

Was this review helpful? Yes
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for your feedback after your recent stay at the Sheraton Addis hotel. It’s always very rewarding to receive positive comments from our guests. We look forward to having you with us in the near future. Sincerely Yours Selamawit Alemu Director of Revenue Management More 

Santa Fe, New Mexico
Top Contributor
61 reviews 61 reviews
14 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Without a doubt a great hotel. We stayed here three times during our three weeks in Ethiopia. It was always consistent. Very nice rooms. Outstanding staff. Amazing selection of restaurants. The Italian food is particularly nice and authentic. It was a welcome oasis for us after 6-7 days traveling and struggling with Ethiopian showers and inconsistent accommodations.

Was this review helpful? Yes 2
selamawit A, Director of revenue management at Sheraton Addis, responded to this review

Dear Guest, Thank you for posting your review after your recent stay at the Sheraton Addis. We are happy to know that you had enjoyed your overall stay with us and were pleased with the service of our associates. We always strive hard to deliver the best service experience to all our valuable guests at all times and it is... More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is probably the nicest hotel I have ever been to. The food is really good and the pool is great. There are lots of places to just sit and hang out if you want to as well. I will say that is a bit hard to enjoy yourself though as your conscience pulls you towards the reality of what... More 

Was this review helpful? Yes 1
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to post your review on our website. We are delighted to know that you had enjoyed your overall stay with us and were pleased with the service and facilities available at the hotel, particularly the Swimming pool. All your kind comments are greatly appreciated and we look forward to welcoming you back... More 

Emirate of Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel, very nice rooms, ample food offering ... These are the positives. I agree with some reviews that the staff could be more helpful. But a hotel that charges over USD 300 per room needs to have a gym.

Was this review helpful? Yes 2
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for posting your review after your recent stay at the Sheraton Addis. We are happy to know that you had enjoyed your overall stay with us and were pleased with the service as well as the facilities available at the hotel. Your valuable feedback is greatly appreciated and we look forward to welcoming you back in... More 

London, United Kingdom
Top Contributor
57 reviews 57 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You can't deny the Sheraton is a 5* hotel (by western standards), the best I've seen in Ethiopia but you really could be anywhere in the world. The food is good as is the pool and it didn't feel busy during November. My only gripe is that they haven't tried to integrate any Ethiopian culture or style into the place... More 

Was this review helpful? Yes 1
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Thank you for taking the time to post your review on our website. We are delighted to know that you had enjoyed your overall stay with us and were pleased with the service and facilities available at the hotel, particularly the Swimming pool. All your kind comments are greatly appreciated and we look forward to welcoming you back on your... More 

Los Angeles, California
Top Contributor
53 reviews 53 reviews
52 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed two nights at this property, arriving on Christmas Day 2014. The building and rooms are really impressive by Addis standards. The rooms are very comfortable and quite and all rooms appeared include nice balconies, my balcony overlooked the courtyard and fountain area. This hotel promotes itself as Africa's most luxurious hotel - I don't feel this is accurate.... More 

Was this review helpful? Yes 1
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to post your review on our website. We are delighted to hear that you had enjoyed your overall experience with us at the Sheraton Addis and were pleased with the service rendered by our associates. Please may I mention that customer care is amongst our highest priorities and it is gratifying to... More 

Accra
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I celebrated mt 22nd birthday at this location and I only have 2 words "ABSOLUTELY AMAZING"!! Food was great, Service was good plus the chef baked me a cake with candles. Its quite expensive though, i mean c'mon its one of Africa's 5 star hotels. Absolutely Stunning. you gotta have cash though

Was this review helpful? Yes
selamawit A, Director of revenue management at Sheraton Addis, responded to this review

Dear Guest, Thank you for your review on our property. We are glad to know that you liked our overall services and facilities, guest reviews like yours help us reach the urge for perfection. It will be our pleasure to welcome you once again at the Sheraton Addis and reassure you of our best attention at all times. Sincerely yours,... More 

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Additional Information about Sheraton Addis

Address: Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
Location: Ethiopia > Addis Ababa
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sheraton Addis 5*
Number of rooms: 294
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Also Known As:
Sheraton Addis Hotel Addis Ababa
Sheraton Addis Ababa
Addis Ababa Sheraton
Hotel Style:
#2 Business Hotel in Addis Ababa
#3 Luxury Hotel in Addis Ababa

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