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Sheraton Addis

Certificate of Excellence
Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
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Sheraton Addis
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Sheraton Addis
Sheraton Addis
Sheraton Addis
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491 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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Shropshire,UK
Top Contributor
139 reviews 139 reviews
47 hotel reviews
246 helpful votes 246 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here again both at the start of our trip south and at the end as we knew we would have a really nice sized room which is clean and the bed is extremely comfortable with lovely sheets.Good bathroom [not large though] with all amenities- bathrobes, shampoo, lovely soap, bath salts, moisturizer, usual cotton buddies etc. plus good towels.... More 

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Pretoria, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

Oh......I loved the refreshments in the private lounge, and the ambience, the view from my room.......superb!!!! See you again soon Addis :). Highly recommended for a romantic get away. Africa my continent!

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selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to post your review after your recent stay at the Sheraton Addis It is a pleasure to read from your review that you had enjoyed your overall stay with us. We are happy to note that you were pleased with the room allocated to you and enjoyed the view. We are also... More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Staying at the Sheraton for business. Was very disappointed to find that there is not a gym at this international hotel. Also, got very sick eating at the Italian restaurant--seafood pasta. The WIFI did not work the first day we arrived.

Was this review helpful? Yes 1
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback in regards to your recent experience at the Sheraton Addis. We would like to offer our sincere apologies for not meeting your expectation. The Sheraton Addis is rather renowned for the unrivalled reception it endows its guests with and it is with regret that we learnt... More 

Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed 1 week ago

A popular local venue for weddings, its got good international food - the salmon and there is something they do with the humus that I just can't figure out but it just delicious! Great venue for breakfast business meetings too on the terrace overlooking old and new Addis Ababa. The wait staff are very helpful and smile a lot too.... More 

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selamawit A, Direct of Room Revenue at Sheraton Addis, responded to this review

Dear Guest, Thank you for sharing your review following your recent visit at the Sheraton Addis It was a pleasure to welcome you as our guests at the hotel and glad that you had enjoyed your experience with us. We are delighted to know that you were pleased with the service experienced as well as the hotel facilities. Your kind... More 

Durban, South Africa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

An excellent hotel; total luxury with lovely rooms and good service. Good location and helpful drives. Quite expensive but well worth it for a luxury trip. Nice restaurant and bar area. Quiet busy but still remains quiet. Lovely views of the city too.

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selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, We were happy to read your positive review after your recent stay at the Sheraton Addis, thank you very much for your excellent comments on the service delivery. It is nice to know that you liked the restaurants and bar. Guest reviews like yours help us reach the urge for perfection. We look forward to welcoming you back... More 

Herndon, Virginia
Contributor
18 reviews 18 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very clean and impressive hotel property that stands out as probably the best building in the entire country. Great rooms, restaurants and bars, night club and a swimming pool are part of the hotel. Breakfast was not included in my daily rate. The breakfast buffet while expensive, was filled with a variety of fruits, pastry, freshly made... More 

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selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to post your review after your recent stay at the Sheraton Addis. We are truly delighted to hear that you had an enjoyable overall experience at the hotel. All your comments with regards to the hotel cleanliness and restaurant experience are greatly appreciated. Thank you once again for your positive feedback and... More 

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All above the normal, all at the top. After 15 years this hotel does not have any sign of aging. The rooms are absolutely at the best european and amrrican standard with a service that is close to perfection. The club floor with the privste lounge is a perfect quiet islan for breakfast, meating and rest away from the people.... More 

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selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you very much for taking the time to provide us your valuable feedback Having stayed with us before, we are happy to hear that you had enjoyed your overall experience with us and that our team really looked after you throughout the stay. We truly appreciate your kind feedback and look forward to welcoming you back on... More 

London, United Kingdom
Top Contributor
1,400 reviews 1,400 reviews
100 hotel reviews
585 helpful votes 585 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Sheraton Addis is a wonderful hotel. Centrally located, it is a haven of comfort, style, lush gardens, and beauty. Restaurants, bars, swimming pools, the Spa and a whole host of facilities make this the undisputed number one hotel in Addis Ababa. The Office Bar is an institution by itself with superb live music. Tonight the music was excellent and... More 

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selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you very much for your thoughtful review. We are glad to hear you mention of the details that truly make the Sheraton Addis exclusive. Thank you once again, for recommending us we look forward to providing you with another unrivaled experience. Sincerely Yours, Selamawit Alemu Director of Revenue Management More 

Bengaluru (Bangalore), India
Top Contributor
69 reviews 69 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent property, very close to most of the attractions and offices. The property is very big, loved the courtyard with the fountains. The rooms are large and spacious with excellent quality beds and pillows. The balcony was large with a nice view of the courtyard. The rooms service was good. Just a few things that they could include to make... More 

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selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for posting your review after your recent stay at the Sheraton Addis. We are happy to know that you had enjoyed your overall stay with us and were pleased with the service as well as the facilities available at the hotel. Your valuable feedback is greatly appreciated and we look forward to welcoming you back in... More 

Brisbane, Australia
Top Contributor
181 reviews 181 reviews
54 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here recently on a business trip and found the service, staff, rooms all to be very good. Hotel is well situated and the grounds are impeccable. Will stay here again on next business trip coming up shortly.

Was this review helpful? Yes 1
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for posting your review after your recent stay at the Sheraton Addis. We are happy to know that you had enjoyed your overall stay with us and were pleased with the service of our associates. We always strive hard to deliver the best service experience to all our valuable guests at all times and it is... More 

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