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All 69 Addis Ababa hotels

Sheraton Addis

5.0 of 5 Hotel   |   Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
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Ranked #4 of 69 Hotels in Addis Ababa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
GiSora Abu Dhabi, United Arab Emirates
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404 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abu Dhabi, United Arab Emirates
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Addis is a very unique place, one that I do not think I would like to visit again anytime soon. This Luxury Collection is a beautiful sanctuary in the midst of rugged dusty surrounding. Great rooms, F&B and recreation. Be sure to take on club room with lounge access because this makes all the difference. There is no walking distance... More

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Venice, Italy
Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Sheraton Addis is a very welcome retreat from the heavy travels in Ethiopia. Cleanliness and safety standards are high. The garden and pool are are heavenly - occasionaly you can enjoy live music at night. Watch out for elegant ladies offering companionship at the bar. Breakfast is fab.

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selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to post your review after your recent stay at the Sheraton Addis. We are truly delighted to hear that you had an enjoyable overall experience at the hotel. All your comments with regards to the hotel facilities are greatly appreciate Thank you once again for your positive feedback and we look forward... More

Louisville, KY
Top Contributor
71 reviews 71 reviews
58 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

The main criticism of this hotel seems to be that it is old and outdated. It impressed me more as being classic: I am having difficulty, in comparing it with the Radisson, seeing where the Sheraton comes up short in any regard. Recently spent two weeks in Ethiopia, touring the Omo Valley, Lalibela, etc, and had the pleasure of staying... More

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Dubai, United Arab Emirates
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
210 helpful votes 210 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel and exudes a certain old-world Addis Ababa charm. My suite was very well appointed, clean, and the bed was exceptionally comfortable. The concierge was great, arranging a number of requests and the front desk staff was courteous and professional. Meeting a friend at the Bar was nice, as the staff was superb and the... More

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selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to post your review. We are delighted to hear that you had enjoyed your overall experience with us at the Sheraton Addis and were pleased with the service rendered by our associates. Please may we mention that customer care is amongst our highest priorities and it is gratifying to receive kind feedback... More

Nairobi, Kenya
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I often travel to Addis for business, but this was the first time I decided to stay at the Sheraton. The hotel is definitely luxurious and premium, but despite being relatively new it looks old and outdated from several details (e.g. electronic devices in the room), and you do not see the perfection in the finishing and details you would... More

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selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback in regards to your recent experience at the Sheraton Addis. We have noted your various comments and would like to apologize for any inconvenience you had experienced during your stay. We truly appreciate your comments and look forward to welcoming you back in the near future.... More

America City, Kansas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Fantastically well appointed hotel. Service is first class. Food is excellent. Pool is well maintained. Grounds are immaculate. Rooms are clean, well equipped and with very comfortable beds. Lastly I would like to say thank you for your good job Mr. Bete, I really appreciate, the best tour organizer in Ethiopia. Contact him for any kind of request. Email:- geezbete@gmail.com.... More

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selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for your review on our property. We are glad to know that you liked our overall services and facilities, guest reviews like yours help us reach the urge for perfection. It will be our pleasure to welcome you once again at the Sheraton Addis and reassure you of our best attention at all times. Sincerely yours,... More

Nairobi, Kenya
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel with everything you need on site. Big comfortable rooms, horrible old head and hand shower that doesn't fit a $360 a day hotel, most disappointing aspect of my stay. No gym, second most disappointing aspect of this hotel. They did bring a spinning bike to my room so I used that and did floor exercises. Maintenance being done... More

Was this review helpful? Yes
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for posting your review. We are happy to know that you had enjoyed your overall stay with us and were pleased with the service. We have noted your various comments. Your kind feedback is greatly appreciated and we look forward to welcoming you back in a not too distant future. Sincerely Yours, Selamawit Alemu Director Of... More

Portland, OR
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I got lucky and found a special rate on Sheraton website so booked the room right away. This is the most expensive and the nicest hotel in Ethiopia. If I ever go back to Addis, I will definitely stay at Sheraton even with their full rate. My friends stayed at other hotels so I got to visit a couple other... More

Was this review helpful? Yes
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to post your review. We are delighted to hear that you had enjoyed your overall experience with us at the Sheraton Addis We have however noted your various comments and would like to apologize for any inconvenience you had experienced during your stay. Please be assured that we take all our guest... More

Chengdu, China
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Security guard told me without pushing them, they will keep your deposited money for more than 15 days, They've been keeping my money for more than 12 days now! even i've cleared all my charges by cash! !!

Was this review helpful? Yes 2
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for your comment after your recent stay at the Sheraton Addis. We have noted your concern; however we could not understand your encounter with our security. We apologize for any inconvenience. We look forward to welcoming you back at the Sheraton Addis. Sincerely yours, Selamawit Alemu Director of Revenue Management More

Mongolia
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Beautiful hotel with great service. Lucky to be upgraded to a fabulous executive suite with superb views of the garden and city. Restaurants disappointing - no Ethiopian food available. Pretty gardens and pool. Welcome oasis in the centre of a busy city

Was this review helpful? Yes 1
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to post your review after your recent experience at the Sheraton Addis. We are truly delighted to hear that you had chosen to stay with us and had an enjoyable overall experience at the hotel. Guest reviews like yours help us reach the urge for perfection. Thank you once again, for your... More

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Additional Information about Sheraton Addis

Address: Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
Location: Ethiopia > Addis Ababa
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sheraton Addis 5*
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Also Known As:
Sheraton Addis Hotel Addis Ababa
Sheraton Addis Ababa
Addis Ababa Sheraton

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