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All 69 Addis Ababa hotels

Sheraton Addis

5.0 of 5 Hotel   |   Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
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Sheraton Addis
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82%
Ranked #6 of 69 hotels in Addis Ababa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Lewis737
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383 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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English first
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you visiting Addis Ababa, then the Sheraton is the only place you should stay. Amazing quality and fantastic staff, attention to detail is very impressive. TBH I think this is the best Sheraton Hotel I have stayed in...you kinda forget your in Africa ! Very large complex, great pool and bars, really nice quality restaurants. The only down side... More

Was this review helpful? Yes 1
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest Thank you very much for your thoughtful review. We are glad that you mentioned the details that truly make the Sheraton Addis exclusive. Thank you once again, for your detail review we look forward to providing you with another unrivaled experience. Sincerely Yours Selamawit Alemu Director of Revenue Management More

Coral Gables, Florida
Contributor
18 reviews 18 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Returned to the Sheraton for the first time after about 5 years and was just as impressed as the last time. Friendly, fast, and efficient check-in. Was immediately offered a different room during check-in because mine overlooked the pool where a live band was playing. Since the band stopped at 11PM I declined and enjoyed the view over the pool... More

Was this review helpful? Yes
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you very much for taking the time to post your review on our website. Having stayed with us before, we are happy to hear that you had enjoyed your overall experience with us and that our team really looked after you during the stay. The Sheraton Addis staff members are truly the heart of our hotel. We... More

Green Bay, Wisconsin
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Sheraton for 17 nights with my 14 year old son in June of 2014. Traveling as a single woman with a child in a foreign country over 10,000 miles away from home can be quite intimidating, but staying at at the Sheraton in Addis completely eliminated any concerns I had. My son and I had been... More

Was this review helpful? Yes 4
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you very much for taking the time to provide us with your detail feedback in regards to your recent experience at the Sheraton Addis. We are glad to hear you mentioning the details that truly make the Sheraton Addis exclusive. The staff and the management of Sheraton Addis strive to exceed the expectation of our guests, and... More

Ankara, Turkey
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for two nights at Sheraton Addis. I liked the building and the garden most. The pools, numerous kinds of flowers, trees combined with the beautiful architecture make you feel relaxed and puts you in a peaceful mood. The room was quite clean, the staff were nice. However, the breakfast was relatively poor, I was expecting more actually. Maybe... More

Was this review helpful? Yes 1
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you very much for taking the time to provide us with your valuable feedback in regards to your recent experience at the Sheraton Addis. Your comments are invaluable to us and it is through these types of constructive feedbacks we strive to continue improving our services. Thank you once again for sharing your experience. Sincerely, Selamawit Alemu... More

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

SherAton Addis is just a wonderful place. Few minutes away from downtown and Merkato the very well known market. This place's design is just wonderful Amazing pool and amazing services and wide variety of programs and food restaurants. Reception and bellboys are very friendly and welcoming people and whatever u ask the , they help you immediately. Simply best place... More

Was this review helpful? Yes 1
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for your review on our property. We are glad to know that you liked our overall services and facilities, guest reviews like yours help us reach the urge for perfection. It will be our pleasure to welcome you once again at the Sheraton Addis and reassure you of our best attention at all times. Sincerely yours,... More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Of all the different types of hotels, I've stayed in Africa. The Sheraton in Addis truly brings you away. This hotel is well decorated and well maintained. Their staff are easy to communicate with. Everytime I'm traveling through and will have an over-night layover in Addis, I'd typically book a room here versus taking what the airline has to offer.... More

Was this review helpful? Yes 2
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your overall experience and hope to see you again very soon. Sincerely, Selamawit Alemu Director Of Revenue Management More

Muscat
Top Contributor
91 reviews 91 reviews
74 hotel reviews
194 helpful votes 194 helpful votes
3 of 5 stars Reviewed June 12, 2014

Came back to Sheraton and Addis after a long gap of almost ten years. Although I could see lot of improvement in terms of infrastructure, new hotels, eateries, etc in and around Addis but to my dismay nothing changed at the hotel. Service was slow, food preparation especially fried chicken was inedible (it was so tough), air conditioning in room... More

Was this review helpful? Yes 2
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback in regards to your recent experience at the Sheraton Addis. We have noted your various comments and would like to apologize for any inconvenience you had experienced during your stay. We truly appreciate your comments and look forward to welcoming you back in the near future.... More

Dubai
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 10, 2014

The hotel itself is wonderful- nice lobby lounge (buzzing with casual business meetings), pools, and nice bar tucked into the side of the hotel ("The Office", complete with a cool covers band one night i was there). The service is terrible though. The under-staffed reception take their time while the lines build, the concierge do their paperwork in front of... More

Was this review helpful? Yes 2
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, Your comments are invaluable to us and it is through these types of constructive feedbacks we strive to continue improving our services.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.... More

Key West, Florida
Top Contributor
72 reviews 72 reviews
46 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 9, 2014

We had an unbelievable experience in Ethiopia, and it was one of the highlights of our around the world trip. We upgraded to the executive lounge and enjoy the breakfast and the happy hour. The room was in full five star quality. The staff was outstanding. If I had a negative it would be only that there was not a... More

Was this review helpful? Yes 1
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest Thank you very much for your thoughtful review. We are glad to hear your mention of the details that truly make the Sheraton Addis exclusive. Thank you once again, for recommending us and we look forward to providing you with another unrivaled experience. Sincerely Yours Selamawit Alemu Director of Revenue Management More

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 5, 2014

Beautiful hotel, lush gardens, nice pool, great live music at "the office" (terrace bar), one of Addis' best night clubs (the "Gaslight") on the premises, but: 1) rather expensive compared to other options (World Bank rate is USD 320 incl. all fees and taxes breakfast not included, compared to 270 for Radisson which includes breakfast); 2) food and service average... More

Was this review helpful? Yes 2
selamawit A, Director Of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Selamawit Alemu Director Of Revenue Management More

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Additional Information about Sheraton Addis

Address: Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
Location: Ethiopia > Addis Ababa
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Addis 5*
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Also Known As:
Sheraton Addis Hotel Addis Ababa
Sheraton Addis Ababa
Addis Ababa Sheraton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Luxury Hotel in Addis Ababa #3 Business Hotel in Addis Ababa
Hotel Class
Number of rooms
294

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