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Sheraton Addis

Certificate of Excellence
Taitu Street, PO Box 6002, Addis Ababa, Ethiopia
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Sheraton Addis
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517 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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  • Dutch first
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English first
  • All months
    (517)
  • Mar-May only
    (151)
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Amsterdam
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A luxurious, beautiful and traditional hotel. The architecture is beautiful with a lot of attention to detail. The rooms are spacious and beds are increasingly comfortable. The only negative aspect was that it took over 30min to check in or check out. The hotel should out in more staff at these desks and ensure a smooth process. But the hotel... More 

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Addis Ababa, Ethiopia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife an I went a couple o days after Christmas to spend some time in the pool. It was very relaxing and the service was wonderful. Highly recommend getting macchiatos and ice cream. Two of my favorite things to have at Breezes Restaurant. We will definitely be heading back.

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Alexandria, Virginia
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very beautiful hotel that is just outside the downtown bustle of Addis Ababa. Rooms a beautiful and very well appointed. Staff very cordial. Room service is very good. Not much in the way of places to walk around near the hotel as it's a little off the main streets, but the hotel has everything you will need,... More 

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Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been in Addis more than 30 times, and stayed an the Sheraton a few times. I must say that entering into the failities of Sheraton Addis is like enthering in to the colonian Africa. You are met in the gates with security wearing safari helmets and the enterance of the hotel is stylish and warm welcoming. The rooms... More 

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selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for your review on our property. We are glad to know that you liked our overall services and facilities, guest reviews like yours help us reach the urge for perfection. It will be our pleasure to welcome you once again at the Sheraton Addis and reassure you of our best attention at all times. Sincerely yours,... More 

Nairobi, Kenya
Level Contributor
8 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

You pay an insane amount just for the view as the rest of the amenities are sub-par. Service is amazingly good with friendly staff, although they keep you waiting for hours for your meal. Decent location but better hotels at a reasonable rate available in addis.

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selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for posting your review after your recent stay at the Sheraton Addis. We are happy to know that you had enjoyed the service of our associates. Your valuable feedback is greatly appreciated and we look forward to welcoming you back in a not too distant future. Sincerely Yours, Selamawit Alemu Director of Revenue Management More 

Washington DC, District of Columbia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best hotel in town, Sheraton did not disappoint. Good rooms. Great service. Good facilities. Great restaurants. It was very comfortable for me coming as it did at the end of a marathon 3 week trip in Asia, Europe and Africa. The final evening, I wanted Indian food but I was in a group in the Italian restaurant. The staff... More 

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selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for posting your review after your recent stay at the Sheraton Addis. We are happy to know that you had enjoyed your overall stay with us and were pleased with the service of our associates. We always strive hard to deliver the best service experience to all our valuable guests at all times and it is... More 

Seoul, Seoul, South Korea
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Let's face it, if you're in Ethiopia, do not expect high standards in terms of service or luxury. This hotel was recommended to myself and my colleagues by the special adviser to the president of Ethiopia. The overall architecture and setting of the hotel is remarkable compared to many of the other building you will witness in Addis. The rooms... More 

Was this review helpful? Yes 1
Brisbane
Level Contributor
526 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 299 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel for 3 nights. The rooms are very large and bathroom also good size. The room was clean and serviced well. The staff provided good service. Breakfast was a bit on the average side, although the choices suited us. Dinner at night in the restaurant was a bit pricey and not really good value for money.... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is undoubtedly the best hotel in Addis, but it is not that good by international standards, especially given the price of the rooms. Pros: Very safe and secure, friendly staff, hotel does currency conversion at a reasonable rate, very nice breakfast buffet, good (but expensive) restaurants and bar options inside the hotel as well as gift shops, large bedrooms... More 

Was this review helpful? Yes 1
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for taking the time to post your review. We are delighted to hear that you had enjoyed your overall experience with us at the Sheraton Addis We have however noted your various comments and would like to apologize for any inconvenience you had experienced during your stay. Please be assured that we take all our guest... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Hotel is very clean and comfortable. I stayed there two days and very satisfied about the service. Staff are always smiling and very helpful. Foods are average but compare to the level in Addis,it can be high quality. But the breakfast is poor. As a foreigner Sheraton Addis is the only place to stay in Addis I think.

Was this review helpful? Yes 2
selamawit A, Director of Revenue Management at Sheraton Addis, responded to this review

Dear Guest, Thank you for posting your review after your recent stay at the Sheraton Addis. We are happy to know that you had enjoyed your overall stay with us and were pleased with the service as well as the facilities available at the hotel. Your valuable feedback is greatly appreciated and we look forward to welcoming you back in... More 

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