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Hilton Addis Ababa

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Menelik II Avenue, Addis Ababa 1164, Ethiopia
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Hilton Addis Ababa
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Hilton Addis Ababa
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661 reviews from our community

Traveler rating
    75
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    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Great experience of staying in this hotel for 02 days on business trip. Great experience. Excellent massage center with ethnic food. Very friendly staff. nice facility of duty free shop. Beautiful park and the swimming pool . Excellent food, very nice and friendly behavior of the support staff and room service personnel.

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Beijing, China
Top Contributor
58 reviews 58 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

Flew into Addis Ababa, 04/15/15. Checkd in at 9:30PM. The desk clerk Wondimagagn Anulo, was very helpful set me me up with a room and I negotiated Club Lounge privileges and wifi for the entire stay. Being set up on the 10th floor. I called and asked if the price was any different for the 12th floor, and he said... More 

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Kampala, Uganda
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The rooms were nice and clean. The staff were attentive and the pool was lovely - it is large with geothermal heating. The food was nice but took a long time to come. There is free wifi in communal areas but paid wifi in the rooms.

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Senior Contributor
44 reviews 44 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It's a run down hotel which needs upgrade especially in the rooms. The staff are efficient and friendly and will make sure we are comfortable. The food in the restaurants needs abit more of veg food. Otherwise it's an ok hotel

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New York, NY
Contributor
20 reviews 20 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

This Hilton is not a world-class hotel. The compound itself is a welcome oasis, especially the fantastic pool, and the lobby is pleasant and spacious. The staff were extremely friendly and welcoming, and clearly went out of their way to welcome HHonors members. They were wonderful with children. However, all the warmth in the world and little touches like fruit... More 

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Bad Homburg, Germany
1 review
3 of 5 stars Reviewed 1 week ago

If you value your room quality more than the hotel facilities (spa, swimming room, jacuzi, tennis courts etc.) this is not for you. If you can live with an old smelly room with old-fashioned and worn-out bathroom with better hotel facilities than go for it.

Review collected in partnership with Hilton Hotels & Resorts

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Shankar P, Director of Operations at Hilton Addis Ababa, responded to this review

Dear Ashique C, Thank you at the outset for your candid feedback, which provides us with an opportunity to rectify and learn from your feedback. Your comments on facilities have been duly noted. We have taken note of your comment regarding renovation of the building, and I’m happy to inform you that we’re currently working with the stakeholders on a... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

I stayed in the main building for 2 nights. There was litterally not more than 3 mn of hot water in the morning. The rooms need to be refurbished, they are all old, the worse in the bathroom/toilets which could use some paintings. I still remember my bath tube... The food is not amazing either.,

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Shankar P, Director of Operations at Hilton Addis Ababa, responded to this review

Dear Assia S, Greetings from Addis Ababa, Thank you at the outset for your candid feedback, which provides us with an opportunity to improve our services. Your comments on facilities have been duly noted. I am glad to inform, we are working with the stakeholders on the renovation of the facilities. At Hilton Addis Ababa, we aspire to provide the... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

Very Pleasant, Extremely friendly Staff and excellently located. The Hot water Pool with Natural Spring water is the best experience. this is something that you cannot get in any other hotel in the City !!

Review collected in partnership with Hilton Hotels & Resorts

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Shankar P, Director of Operations at Hilton Addis Ababa, responded to this review

Dear Anish M, Thank you for taking the time to review Hilton Addis Ababa. Guest reviews is a valuable tool enabling us to gain first hand feedback about our service and quality. Thus, allowing us to monitor and further enhance our services by focusing on your needs as a guest in the hotel. It is always a pleasure to receive... More 

Luxembourg City, Luxembourg
Top Contributor
95 reviews 95 reviews
79 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed 4 nights in March. Upon arrival, they gave me an old room in desperate condition in the garden wing, saying there was no space in the main building. After having talked to the manager they found a room in the main building. The room was good, but for sure they all need to get refurbished. Food in the... More 

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Shankar P, Director of Operations at Hilton Addis Ababa, responded to this review

Dear Gilles R, Greetings from Addis Ababa, Thank you at the outset for your candid feedback, which provides us with an opportunity to improve. We delighted to note your satisfaction with the alternative room provided by our team. We are currently working with stakeholders on the renovation plans to address your comments. At Hilton Addis Ababa, we aspire to provide... More 

Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The pros: cheap price (for a Hilton), convenient location, number of shops and services, including a small supermarket and a great pastry shop by the parking lot (don't waste 22 USD for the hotel breakfast buffet). The large pool is also a pro, but the water is so hot that if you want to do more serious swim, you will... More 

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Gaarder-Larsen, General Manager at Hilton Addis Ababa, responded to this review

Dear Matej N, Please allow me to take this opportunity to thank you for taking the time to post a review of our hotel on TripAdvisor. TripAdvisor reviews is a valuable tool that enable us to gain first hand feedback about our performance allowing us to further enhance our services by focusing on your needs as a guest in the... More 

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