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Hilton Addis Ababa

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Menelik II Avenue, Addis Ababa 1164, Ethiopia
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Hilton Addis Ababa
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47%
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Hilton Addis Ababa
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    719 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (145)
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    • All months
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    Level Contributor
    12 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    3 of 5 stars Reviewed 1 week ago

    Addis Ababa is a true representation of Africa. Rising, vibrant & strong culturally. As an African, it fills good to feel the energy. Unfortunately some of the challenges we have across Africa do also afflict this old city. Inadequate but rapidly advancing infrastructure & lack of service standardization. At Hilton, I got 2 staff who treated me totally differently. One... More 

    Was this review helpful? Yes
    Addis Ababa, Ethiopia
    1 review
    2 of 5 stars Reviewed 1 week ago

    This hotel is in need of serious refurbishment. A bathroom leak forcing a change of rooms, at times a non-functional telephone and airport transfer leaving more than 15 minutes late did not make up for friendly staff and good food.

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes
    Haakon G, General Manager at Hilton Addis Ababa, responded to this review

    Dear Marius O, Greetings from Hilton Addis Ababa, Thank you for your feedback. Direct guest feedback is always highly appreciated and gives us a great insight into our guests experience in our hotel. Your comment regarding the telephone and shuttle service is well noted. I apologize for the inconvenience during your stay. We have duly noted your comments about age... More 

    Travelers are raving about these Addis Ababa hotels

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    Bujumbura, Burundi
    1 review
    4 of 5 stars Reviewed 1 week ago

    Even though this hotel needs a little refurbishing, I received good service. I would recommend to others and I will surely come back. Hotel staff are really hospitable. The staff at the restaurant are also very knowledgeable.

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes
    Haakon G, General Manager at Hilton Addis Ababa, responded to this review

    Dear Mamadou W, Greetings from Hilton Addis Ababa, Thank you for your feedback. Direct guest feedback is always highly appreciated and gives us a great insight into our guests experience in our hotel. I am pleased to know your delight with the service and thank you for your compliment on the staff. At Hilton Addis Ababa, we aspire to provide... More 

    Rome, Italy
    2 reviews
    2 of 5 stars Reviewed 2 weeks ago

    the good old days of this place are gone. it used to be a wonderful place, nicely located in Addis with a lush green garden, hot springs and wonderful poolside, but where is all this charme gone? today it is simply overpriced for the quality of accomodation provided, which is outdated and not well maintained.

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes
    Abu Dhabi, United Arab Emirates
    Level Contributor
    23 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    This is a reasonable Hilton in downtown Addis and only a short 15-20 minutes from the international airport. The views are nothing to write home about and the rooms are functional without being anything special, but for Addis it was perfectly adequate. For hhonors gold and diamond members there is a nice happy hour which is well stocked. Didn't have... More 

    Was this review helpful? Yes
    Haakon G, General Manager at Hilton Addis Ababa, responded to this review

    Dear Kangster P, Greetings from Hilton Addis Ababa, Thank you for your feedback. Direct guest feedback is always highly appreciated and gives us a great insight into our guests experience in our hotel. I really appreciate your compliment on the hotel location and other different facilities. I hope to welcome you back in the near future. Sincerely, Haakon Gaarder-Larsen |... More 

    Level Contributor
    39 reviews
    28 hotel reviews
    common_n_hotel_reviews_1bd8 27 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    I have probably stayed in Hilton Addis 10 times, so you know what you get when you come. I like the atmosphere in the hotel, and the hotel is very child friendly eith big out dore area with vaulcano water, playgrounds, tennis court and more. The room its absolutely not luxerious, i kind of suprised that you can charge so... More 

    Was this review helpful? Yes 1
    Haakon G, General Manager at Hilton Addis Ababa, responded to this review

    Dear Morten H, Greetings from Hilton Addis Ababa, Thank you for your feedback. Direct guest feedback is always highly appreciated and gives us a great insight into our guests experience in our hotel. I really appreciate your compliment on the hotel atmosphere, pool, play grounds, tennis court and other facilities. I hope to welcome you back in the near future.... More 

    Ontario, Canada
    2 reviews
    5 of 5 stars Reviewed 2 weeks ago

    The staff is the best that I have experienced anywhere. On Canada Day, the staff threw us (all Canadians in the hotel) a party! The rooms were very clean, the staff was warm, friendly and went way out of their way to be helpful! The hotel is a little old, but again, the staff ensures that your stay is a... More 

    Was this review helpful? Yes
    Haakon G, General Manager at Hilton Addis Ababa, responded to this review

    Dear Robert T, Greetings from Hilton Addis Ababa, Thank you for your feedback. I am pleased to know your delight with the service and with the Canada day surprise party. At Hilton Addis Ababa, we aspire to provide the best in class services and facilities reflecting true Ethiopian hospitality. We thank you for complimenting on the staff as well. I... More 

    Washington DC, District of Columbia
    Level Contributor
    19 reviews
    19 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    You could either view this hotel as "Classic" or just plain old. It was probably the first international brand hotel to come to Ethiopia, I think in the 70s. It's definitely worn down, and the rooms show it. But overall it's pretty nice. It's like a little city in itself, with lots of little shops including a grocery store, bakery,... More 

    Was this review helpful? Yes
    Haakon G, General Manager at Hilton Addis Ababa, responded to this review

    Dear TheButter, Greetings from Hilton Addis Ababa, We have duly noted your comments about age of the hotel. I am happy to state that we are currently working with various stakeholders on renovation. I really appreciate your compliment on the hotel location, facilities, pool and food. Thank you for your feedback. Direct guest feedback is always highly appreciated and gives... More 

    Harare, Zimbabwe
    1 review
    5 of 5 stars Reviewed 2 weeks ago

    It was my first time to be in Addis Ababa and i come to this hotel, wow; amazing staff, food and everything. The night was beautiful, every time am in Ethiopia, i will go there. I loved it. i certainly recommend it to anyone who wants a night being treated as a king!

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes
    Haakon G, General Manager at Hilton Addis Ababa, responded to this review

    Dear Mcwilton C, Greetings from Hilton Addis Ababa, Thank you for your feedback. I am pleased to know your delight with the service. We thank you for complimenting on the staff as well. At Hilton Addis Ababa, we aspire to provide the best in class services and facilities reflecting true Ethiopian hospitality. I have personally shared your comments with all... More 

    Salisbury, United Kingdom
    Level Contributor
    26 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 18 helpful votes
    4 of 5 stars Reviewed 2 weeks ago via mobile

    I have been to this hotel on many occasions over the past 15 years and it is always a pleasure to stay there. The staff are extremely friendly and efficient whether you are in the main lobby area or in the executive lounge. The hotel rooms are now becoming a little tired and could do with refreshing. All in all... More 

    Was this review helpful? Yes
    Haakon G, General Manager at Hilton Addis Ababa, responded to this review

    Dear nigelrev, Greetings from Hilton Addis Ababa, Thank you for your candid feedback which gives us a great insight into our guests experience in our hotel. Thank you again for your loyalty and I am happy to note your satisfaction with our team member's true Ethiopian warmth and hospitality. We have duly noted your comment about age of the rooms... More 

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