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Hilton Addis Ababa

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Menelik II Avenue, Addis Ababa 1164, Ethiopia
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Hilton Addis Ababa
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Hilton Addis Ababa
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683 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brighton
Top Contributor
55 reviews 55 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Hotel is old-school, and I rather liked this, but it has extraordinary staff. From reception to the room staff to the restaurant and clinic. All were friendly, attentive and couldn't do enough to help you. Whenever I had a question, request or problem - they were there. The rooms are great and I have no complaints (other than the... More 

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Nairobi, Kenya
1 review
4 of 5 stars Reviewed 2 days ago NEW

It's an old hotel in a good location. Best views are for rooms facing the poolside. The other side has the view of the statehouse and a nearby slum. Breakfast is the same everyday, making long stays painful. Food selection for all meals is limited, unless you take the themed buffet. Human traffic is high due to the pool which... More 

Review collected in partnership with Hilton Hotels & Resorts

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Amman Governorate, Jordan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This is the oldest hotel in Addis, marvellous gardens, very living and you can meet many local businesses men as it is meeting hub for them. Room are old and below average but the service is fine. Upgraded to executive room give good benefits like accessing the lounge with free drink and food all day and free internet.

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Shankar P, Director of Operations at Hilton Addis Ababa, responded to this review

Dear RandHa, Greetings from Hilton Addis Ababa, Thank you for your candid feedback. Direct guest feedback is always highly appreciated and gives us a great insight into our guests experience in our hotel. We thank you for complimenting on the hotel garden and executive lounge. We appreciate your comment regarding the service as well. At Hilton Addis Ababa, we aspire... More 

Jakarta, Indonesia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I had Three good Days and nights at this Classic hangout, where you can easily run into local dignitaries. Pool area is a big plus, and gym was also OK. Nice breakfast. Room was clean and the staff were helpful. Some people say this hotel is getting old, but I say it's still going strong.

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Shankar P, Director of Operations at Hilton Addis Ababa, responded to this review

Dear Daniel J, Greetings from Hilton Addis Ababa, Thank you for your candid feedback. Direct guest feedback is always highly appreciated and gives us a great insight into our guests experience in our hotel. We thank you for complimenting on the cleanness of the room, breakfast choice, pool area and gym. Your commendation has been recited to all team members... More 

Zurich, Switzerland
Top Contributor
133 reviews 133 reviews
56 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is ideally located between city and airport. Staff are typical Ethiopian...always friendly and always trying to help. I took a larger romm at about $50 extra per night. It was worth it with free wifi, free breakfast, free happy hour in the private lounge from 1800 and big room. Elevators are good and frequent. Laundry service is excellent.... More 

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Shankar P, Director of Operations at Hilton Addis Ababa, responded to this review

Dear Travel284, Greetings from Hilton Addis Ababa. Thank you for your candid feedback. Direct guest feedback is always highly appreciated and gives us a great insight into our guests experience in our hotel. I have personally shared your comments with our team, your commendation has been recited to all team members. At Hilton Addis Ababa, we aspire to provide the... More 

Sugar Land, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel while on business in April. Although the hotel is dated, the staff was top notch, as well as their customer service. The executive lounge was excellent, with a nice view. I must admit , I did like seeing the security before entering the hotel, as well as the metal detectors. We also appreciated a call... More 

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Shankar P, Director of Operations at Hilton Addis Ababa, responded to this review

Dear Norman N, Greetings from Hilton Addis Ababa, Thank you for your candid feedback. Direct guest feedback is always highly appreciated and gives us a great insight into our guests experience in our hotel. I have personally shared your comments with our team, your commendation has been recited to Hibest Masresha as well. At Hilton Addis Ababa, we aspire to... More 

Highland Park, Illinois
Top Contributor
101 reviews 101 reviews
20 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The public areas are nice, but this is basically a three-star hotel. The room was clean and the service was friendly and helpful. Nothing special, it's a simple, safe choice. The higher rooms have a very nice view.

Was this review helpful? Yes 1
Shankar P, Director of Operations at Hilton Addis Ababa, responded to this review

Dear Ross F. Thank you for your candid feedback which is appreciated and gives us a great insight into our guests experience in our hotel. At Hilton Addis Ababa, we aspire to provide the best in class services reflecting true Ethiopian culture. Your comments on cleanliness, service and views have been recited to the entire team. Thank you once again... More 

Nairobi, Kenya
Contributor
14 reviews 14 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

One of the most important aspects of a comfortable hotel stay is a sparkling clean bathroom. Sadly, this Hilton is quite dated and it really shows in the bathroom, where the tub slip guards have black marks from hundreds of customers before, the tile grout is stained, and the shower curtain runs into the toilet. These things just make it... More 

Was this review helpful? Yes 1
Shankar P, Director of Operations at Hilton Addis Ababa, responded to this review

Dear D L, Greetings from Hilton Addis Ababa. Thank you for your candid feedback. I have personally shared your comments with our team. Direct guest feedback is always highly appreciated and gives us a great insight into our guests experience in our hotel. Your commendation has been recited to the entire team and I am happy to note your delight... More 

Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We needed a bit of relaxing for two days and chose the Hilton. It certainly has its good sides, such as a good breakfast, and a decent but dated room. The lobby looks good. But the bathroom looked very old and had its dirty parts. In the hotel, the elevator to the pool level didn't work, and being there with... More 

Was this review helpful? Yes 2
Shankar P, Director of Operations at Hilton Addis Ababa, responded to this review

Dear ElRabbit, Thank you at the outset for sharing your feedback on trip advisor and providing us with value information to improve our services. We thank you for complimenting on the size of the room, lobby and breakfast choice. We have duly noted your comments about age of the rooms, restaurant service at Gazebo and elevator access. We are working... More 

Travelers are raving about these Addis Ababa hotels

Mumbai (Bombay), India
Top Contributor
114 reviews 114 reviews
31 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at Hilton during my stop-over in Addis Ababa. The Hotel is well located close to the city as well as the airport. The building structure is nice and imposing but it has clearly seen better days. The gardens, pool and other facilities are nice. But the rooms are a tad dated. My bath tub was not very clean.... More 

Was this review helpful? Yes 1
Shankar P, director of Operations at Hilton Addis Ababa, responded to this review

Dear Amit, Thank you at the outset for sharing your feedback on tripadvisor and providing us with valueble information to improve our services. We thank you for complimenting on the location, facade, and airport services. We have duly noted your comments about age of the rooms, food quality and internet services. We are currently working with various stakeholders on renovation... More 

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