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Hilton Addis Ababa

4.0 of 5 Menelik II Avenue, Addis Ababa 1164, Ethiopia
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Hilton Addis Ababa
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Hilton Addis Ababa
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593 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Maputo, Mozambique
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This is not your normal Hilton... Only the food and outdoor pool are above average, rest is literally below average including the room I stayed in!! Bathroom very bad, spa locker rooms belong to the 50's probably..... Money thrown our of the window!!

Was this review helpful? Yes 1
Gaarder-Larsen, General Manager at Hilton Addis Ababa, responded to this review

Dear Samirismael, let me start by thanking you for sharing you opinion of our hotel on Trip Advisor, direct guest feedback like yours an important tool to gage our performance. Your comments are appreciated and extremely valuable for us to improve our services in the future. I’ve taken note of your comment regarding renovation of the building, and I’m happy... More 

London
Top Contributor
56 reviews 56 reviews
42 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is not your regular Hilton. Service was ok but not great. The bed was comfy and usual Hilton amenities in the bathroom. But the building is very old and in desperate need of refurbishment. The rooms in particular are by now very dated, inexcusably so in my view. The heating controls in my room for instance didn't work and... More 

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Toronto, Canada
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

We found this hotel to be very overpriced for what it offers in terms of room quality, decor, food. The reason we stayed (and came back 4 times during our recent travels in Ethiopia) was because of the pool, which is filled with water from the local hot springs and is amazing. Agoda offers much cheaper rates than Hilton.com, so... More 

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Durban, South Africa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Hilton Addis Ababa is endowed with so many experienced and friendly staff members. They all are out to help you and make you feel at home. There are plenty of parking spaces which can be considered as a luxury in Addis Ababa. The swimming pool is thermally heated and is very clean. The gardens at the pool area is well... More 

Review collected in partnership with Hilton Hotels & Resorts

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1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has some nifty features like time travel. Say you are the lobby and it is noon, if you then were to instantly appear at the executive lounge, it will already be 12:07. So you have either time traveled or the Hilton has set up their executive lounge clocks to skimp raging alcoholics off of 7 more minutes of... More 

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Nairobi, Kenya
Top Contributor
111 reviews 111 reviews
66 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Hilton has much to recommend it; the thermal pool, the food, the cleanliness of the rooms, and the friendliness of the staff. With that said, we were distressed to find no functioning Internet in our rooms on arrival. We were told to wait until the Business Center opened the following morning. By Day Two, the Internet was functioning. Food... More 

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Manzini, Swaziland
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed for two nights at the Hilton Addis as part of the Ethiopian Airline flight connection between destinations. The hotel is clean with a comfortable bed, quite big actually and good size rooms. I liked the big Samsung TV set and the TV chanells that are all inclusive especially the news channels. The hotel itself was once a beautiful... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Paid for 1 week's access to WIFI but the WIFI service was not available most of the time. The reason given by the Front Desk was due to the telco service. Had to go over to Sheraton Hotel to use the WIFI there, and there were no issues in Sheraton. Very disrupting, especially when I was there for a business... More 

Was this review helpful? Yes 1
Shankar P, Director of Operations at Hilton Addis Ababa, responded to this review

Dear Yean C, Thank you for the candid feedback on tripadvisor. I apologize for the internet connectivity issue and laundry service issue. We are working with the local internet service provider, sole agency Ethio-telecom to have a stable internet connection. Unfortunately, the line is not stable in some parts of Addis Ababa. Various businesses experience the same issue during various... More 

Seattle
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When I stayed at the Hilton in Addis I left behind my very expensive headphones. Because I didn't discover this until a month after returning I had little hopes of getting them back. I contacted the Asst. Manager, Mr. Ababu Ameha. He found that they had saved them and he used his own money to send them back to me... More 

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Shankar P, Director of Operations at Hilton Addis Ababa, responded to this review

Dear MonikaUrsula, Greetings from Hilton Addis Ababa. I have personally shared your comments with our team and Ababu Ameha. Thank you for letting us know of Ato Ababu Ameha’s true Ethiopian hospitality. Direct guest feedback is always highly appreciated and gives us a great insight into our guests experience in our hotel. Your commendation has been recited to the entire... More 

New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 19, 2014 via mobile

I have been staying several times but disappointed especially with the food. The food quality has gone considerably down over the years. The new juice bar is good, but they need to disclose that it is not fresh but from stores.

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Shankar P, Director of Operations at Hilton Addis Ababa, responded to this review

Dear Magnus J, Let me start by thanking you for your evaluation of our hotel on Trip Advisor, direct guest feedback like yours allows us to monitor and focus on you needs as a guest in our hotel. Your constructive comments are very much appreciated and are extremely valuable for us to improve our services in the future. Upon reading... More 

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Additional Information about Hilton Addis Ababa

Address: Menelik II Avenue, Addis Ababa 1164, Ethiopia
Phone Number:
Location: Ethiopia > Addis Ababa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Addis Ababa 4*
Number of rooms: 372
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Hotels.com, Agoda, Orbitz, Despegar.com, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Hilton Addis Ababa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Addis Ababa Hotel Addis Ababa
Hilton International Addis Ababa
Addis Ababa Hilton
Hotel Style:
#8 Spa Hotel in Addis Ababa
#13 Luxury Hotel in Addis Ababa

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