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Panorama Hotel

Bole subcity, Haile G / Selassie Street, Addis Ababa, Ethiopia
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Panorama Hotel
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Ranked #48 of 80 Hotels in Addis Ababa
A recent review
4 of 5 stars Reviewed April 22, 2015
RuchirPur0hit Ahmedabad, India
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76 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ahmedabad, India
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 22, 2015

I highly recommend this place in Adis. I happened to stay at Hilton & Radisson in the past but what bothers me is the attitude of staff. At Panorama, staff at reception to their GM, everyone is at your service with a smile. Free wifi with surprisingly very good speed. Comfy rooms, ok bathroom and personalized food options albeit buffet... More 

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Alazar T, General Manager at Panorama Hotel, responded to this review

Ruchir, Thank you for taking the time to write the wonderful recommendation . We are so pleased to hear that you enjoyed your Panorama experience. we hope to have the pleasure of welcoming you back soon. More 

Beijing, China
1 review
4 of 5 stars Reviewed April 2, 2015

It is quite close to the airport. We stayed there for three nights, easy to arrive from and depart to the airport. The hotel also offer transit stay in cooperation with airport. There is a supermarket within ten min walk. While we were there in Feb, outside was under construction for tram. There will be a stop just in front... More 

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Roman K, General Manager at Panorama Hotel, responded to this review

Hope you enjoyed your stay with us, and also appreciate your pointing out the positive attributes of our hotel and the surrounding areas. We are optimistic that there will be registered progress in our vicinity on your next trip back to Addis. We look forward to having you with us again! More 

2 reviews
4 of 5 stars Reviewed March 16, 2015

Stayed again at this hotel for a few nights, still a hassle to get to & fro due to the construction. Highpoint was the Night Duty Manager Saloman. He is great! Nothing is too much trouble for him, friendly & very helpful. He knows everything in Addis & will help with good tourist venues & ideas of what to do.... More 

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Roman K, General Manager at Panorama Hotel, responded to this review

We are always excited to hear from our returning guests. It was unfortunate that you encountered problems during your previous visit with us, but quite pleased that you came back to Panorama and have experienced positive interactions with our Night Manger, who made your stay comfortable. Thank you for continuing to stay with us and we look forward to seeing... More 

Hither and Yon
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 2, 2015

Getting to and from the Panorama is difficult on foot because the road construction that surrounds it makes walking along the dirt road a bit of a hazard. There is also building construction nearby that rumbles along all day long, showing signs of Addis' growth. The mattress was exceedingly soft, and the 'fridge in our room didn't work until staff... More 

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Roman K, General Manager at Panorama Hotel, responded to this review

Thank you for your feedback. We apologize that your stay did not meet expectations. We take feedback very seriously and will look to improve our services to meet your expectation. We strive to provide excellent service and will continue to move toward that goal. I would like to inform you that we have taken note of all of your comments,... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 3, 2015

Good transit hotel,, put up by Ethiopian Airlines on a lay over. Close to the airport, friendly helpful staff and perfect for an overnight stay. Laid on full dinner options and even had spa facilities available.

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Roman K, General Manager at Panorama Hotel, responded to this review

We are glad you had an enjoyable stay. We are always happy to accommodate our guests and it is satisfying to hear that we took care of all your needs. Thank you for staying with us. More 

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed December 31, 2014

Was on transit and stayed over night to and from. Good sides: Its a very nice Hotel, most appreciatingly is the friendliness of the staff. I was cold, though the room temp was not below the normal and was provided with a portable heater on my first night. Environment clean and beautiful as well as the rooms too. Food very... More 

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Roman K, General Manager at Panorama Hotel, responded to this review

Thank you for your feedback ... we are also glad you enjoyed your stay with us. We also apologize for the inconvenience caused. However, we take feedback very seriously and will rectify the issues raised. I assure you that you will get the best service on your next visit , which will include warm delicious food and an enjoyable quite... More 

Abuja, Nigeria
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 2, 2014

This hotel was very nice and comfortable. The rooms are big and clean. Hotel staff were really accomodating. The road to the hotel was under renovation but the airport pickup made it very comfortable. Dinner and Breakfast were sumptuous. Internet access was a little faint in the room but still useable and i was able to chat with my family... More 

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Roman K, General Manager at Panorama Hotel, responded to this review

We are glad you enjoyed your stay with us at the Panorama, and apologize if you were inconvenienced due to the road construction. We look forward to you staying with us in the future. More 

2 reviews
3 of 5 stars Reviewed October 12, 2014

Beware this hotel is infested with bed bugs. I stayed in room 510 for 4 nights and got over 50 bites. Ruined my entire stay. The breakfasts are not great either. You can ask for omelettes cooked to order though. The staff are very nice.

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Roman K, General Manager at Panorama Hotel, responded to this review

Panorama Hotel is committed to provide personalized service to our guests and is known for the quality service and clean and comfortable rooms, and facilities. To meet the standards of our esteemed guests, we clean and maintain our rooms with utmost care, and apologize for the impact this had on your trip. Unfortunately, we were not notified of the issue... More 

United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 24, 2014

I transited in Addis for two nights going and coming from Malawi and spent both nights in this Hotel. The rooms are ok but the second room I slept in had an odd smell. The lights went off at 2 AM the first night and didn't come on until 4AM that morning. One of the staff was aggressive. The food... More 

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Senior Contributor
27 reviews 27 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 24, 2014

The rooms are o.k The bed is comfortable The food is o.k The bathroom is small but not bad The service is o.k The ambiance is quite The location is far and not very convenient though maybe after metro it would be a little more convenient

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