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Panorama Hotel

Bole subcity, Haile G / Selassie Street, Addis Ababa, Ethiopia
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1 room 1 guest
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Panorama Hotel
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80 Reviews from our TripAdvisor Community

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Traveler rating
    10
    39
    25
    4
    2
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8
12
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31
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Addis Ababa, Ethiopia
1 review
4 of 5 stars Reviewed July 17, 2015

I stayed for almost a week and had a good time. The staff is efficient, friendly and helpful. The room was comfortable and clean and the bathroom too. Special thanks to Alazar the General Manager, for arranging my reservation, and to the Night Manager Soloman, who was always ready to help during my stay. I recommend the coffee ceremony at... More 

Was this review helpful? Yes
Alazar T, General Manager at Panorama Hotel, responded to this review

Thank you for choosing Panorama for your week long stay in Addis and for all your kind remarks, Ambassador Enrique. We are delighted that you enjoyed it and hope you will visit again soon. More 

LOME
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 26, 2015

I spent good night in this hotel when I was in transit there on June 19 . I was from Johannesburg . It is good hotel . I enjoyed the services . The room is good. It is 4 stars hotel . It is 100 minutes drive from the Bole International Addis Ababa Airport . You will appreciate your time... More 

Was this review helpful? Yes
Alazar T, General Manager at Panorama Hotel, responded to this review

Dear Tevi, Thank you for taking the time to write about your Panorama Experience and our proximity to the Airport ( 10 Minutes ) . We are glad you had an enjoyable stay. Looking forward to having you with us in the near future. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 29, 2015

I stayed at Panorama on my way to Malabo. Very friendly people. The only problem I had was that there where no hot water for a shower. Food as great. The noise from room to room was a bit loud. But one can work around that. Transport from and to the airport was very good organised.

Was this review helpful? Yes
Alazar T, General Manager at Panorama Hotel, responded to this review

Dear Wgroenewald, Thank you for your feedback. I am so pleased that you enjoyed our customer service and food. As for the shower, I apologize for the hot shower problem you encountered. Typically, having a hot shower is not a concern, so i have reached out to our Housekeeping department to investigate further. Again, Thank you for the valuable feedback.... More 

Ahmedabad, India
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 22, 2015

I highly recommend this place in Adis. I happened to stay at Hilton & Radisson in the past but what bothers me is the attitude of staff. At Panorama, staff at reception to their GM, everyone is at your service with a smile. Free wifi with surprisingly very good speed. Comfy rooms, ok bathroom and personalized food options albeit buffet... More 

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Alazar T, General Manager at Panorama Hotel, responded to this review

Ruchir, Thank you for taking the time to write the wonderful recommendation . We are so pleased to hear that you enjoyed your Panorama experience. we hope to have the pleasure of welcoming you back soon. More 

Beijing, China
1 review
4 of 5 stars Reviewed April 2, 2015

It is quite close to the airport. We stayed there for three nights, easy to arrive from and depart to the airport. The hotel also offer transit stay in cooperation with airport. There is a supermarket within ten min walk. While we were there in Feb, outside was under construction for tram. There will be a stop just in front... More 

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Roman K, General Manager at Panorama Hotel, responded to this review

Hope you enjoyed your stay with us, and also appreciate your pointing out the positive attributes of our hotel and the surrounding areas. We are optimistic that there will be registered progress in our vicinity on your next trip back to Addis. We look forward to having you with us again! More 

2 reviews
4 of 5 stars Reviewed March 16, 2015

Stayed again at this hotel for a few nights, still a hassle to get to & fro due to the construction. Highpoint was the Night Duty Manager Saloman. He is great! Nothing is too much trouble for him, friendly & very helpful. He knows everything in Addis & will help with good tourist venues & ideas of what to do.... More 

Was this review helpful? Yes
Roman K, General Manager at Panorama Hotel, responded to this review

We are always excited to hear from our returning guests. It was unfortunate that you encountered problems during your previous visit with us, but quite pleased that you came back to Panorama and have experienced positive interactions with our Night Manger, who made your stay comfortable. Thank you for continuing to stay with us and we look forward to seeing... More 

Hither and Yon
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 2, 2015

Getting to and from the Panorama is difficult on foot because the road construction that surrounds it makes walking along the dirt road a bit of a hazard. There is also building construction nearby that rumbles along all day long, showing signs of Addis' growth. The mattress was exceedingly soft, and the 'fridge in our room didn't work until staff... More 

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Roman K, General Manager at Panorama Hotel, responded to this review

Thank you for your feedback. We apologize that your stay did not meet expectations. We take feedback very seriously and will look to improve our services to meet your expectation. We strive to provide excellent service and will continue to move toward that goal. I would like to inform you that we have taken note of all of your comments,... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 3, 2015

Good transit hotel,, put up by Ethiopian Airlines on a lay over. Close to the airport, friendly helpful staff and perfect for an overnight stay. Laid on full dinner options and even had spa facilities available.

Was this review helpful? Yes 2
Roman K, General Manager at Panorama Hotel, responded to this review

We are glad you had an enjoyable stay. We are always happy to accommodate our guests and it is satisfying to hear that we took care of all your needs. Thank you for staying with us. More 

Manchester, United Kingdom
1 review
4 of 5 stars Reviewed December 31, 2014

Was on transit and stayed over night to and from. Good sides: Its a very nice Hotel, most appreciatingly is the friendliness of the staff. I was cold, though the room temp was not below the normal and was provided with a portable heater on my first night. Environment clean and beautiful as well as the rooms too. Food very... More 

Was this review helpful? Yes
Roman K, General Manager at Panorama Hotel, responded to this review

Thank you for your feedback ... we are also glad you enjoyed your stay with us. We also apologize for the inconvenience caused. However, we take feedback very seriously and will rectify the issues raised. I assure you that you will get the best service on your next visit , which will include warm delicious food and an enjoyable quite... More 

Abuja, Nigeria
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 2, 2014

This hotel was very nice and comfortable. The rooms are big and clean. Hotel staff were really accomodating. The road to the hotel was under renovation but the airport pickup made it very comfortable. Dinner and Breakfast were sumptuous. Internet access was a little faint in the room but still useable and i was able to chat with my family... More 

Was this review helpful? Yes
Roman K, General Manager at Panorama Hotel, responded to this review

We are glad you enjoyed your stay with us at the Panorama, and apologize if you were inconvenienced due to the road construction. We look forward to you staying with us in the future. More 

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