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Panorama Hotel

Bole subcity, Haile G / Selassie Street, Addis Ababa, Ethiopia
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1 room 1 adult
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Panorama Hotel
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89 Reviews from our TripAdvisor Community

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New York
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I can't praise the staff at the Panorama Hotel enough. They were kind, professional, courteous, attentive, helpful and the hotel has large rooms, nice views, a TV, wifi, hot water, a nice restaurant, and it is very clean,etc. I must particularly commend the Solomon Adeferis, the Night Manger who t does an excellent job and should be promote to General... More 

Helpful?
Thank JuanDavid1
Alazar T, General Manager at Panorama Hotel, responded to this review

Thank you for your incredibly kind words, David. We love nothing more than hearing our guests leave our property having enjoyed every aspect of their stay and wanting to come back for another visit. We are thrilled that you found our service & facilities excellent. It really means a lot coming from an International traveler of your caliber! We look... More 

1 review
2 of 5 stars Reviewed December 18, 2015 via mobile

My 7 -year old son and I spent 12 hours in this hotel after being put by Etiopian Airlines after missing our connecting flight to Cape Town. The area is in complete disrepair and the hotel is a 1-star, at maximum. The food was quite good, but the rooms are completely outdated,with very old bedding and tired matresses. On the... More 

Helpful?
Thank Wea V
Alazar T, General Manager at Panorama Hotel, responded to this review

Thank you for your review, Wea. I’m happy to read that the food, Wi-Fi and Tv channels suited you well and I’m sorry to hear you missed your connecting flight to Cape Town and that we did not meet your room expectations. We have quite a few room types and had we been informed about the issue, we could have... More 

Travelers are raving about these Addis Ababa hotels

France
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 15, 2015

Stayed 1 night. Room was very basic and the bed/mattress was old and well worn, Internet worked well but the TV didn't Breakfast and dinner were basic with limited options. Staff and hotel bus driver were very polite and friendly - ready to help with airport and Internet queries.

Helpful?
Thank Paul S
Alazar T, General Manager at Panorama Hotel, responded to this review

Dear Paul, Thank you for taking the time to review your recent stay with us. We sincerely appreciate your kind acknowledgment of our staff, it something that we take great pride in ! On the other hand, we are sorry to hear that the room allocation and facilities did not meet your expectations. Please be advised that we have variety... More 

Belgium
1 review
5 of 5 stars Reviewed November 5, 2015

I stayed at Panorama Hotel for one night. The staffs were helpful and friendly. The room was comfortable, clean and peaceful. There is also a free and high speed Wi-Fi. I would definitely use this hotel again if I come to Addis!

Helpful?
Thank Stepehen C
Alazar T, General Manager at Panorama Hotel, responded to this review

Thank you for choosing Panorama hotel and for taking the time to share your kind comments on TripAdvisor, Stepehen. I am delighted to hear that your stay with us was excellent. We look forward to welcome you back to our hotel soon. More 

Berlin, Germany
1 review
5 of 5 stars Reviewed September 14, 2015

I stayed in the hotel for 2 weeks for a business trip. During that time I had the chance to get in touch with quite a few people from the hotel staff who all cared a lot for my wellbeing in the Hotel and in Addis in general. Just one example of things that happened in this hotel to me:... More 

Helpful?
Thank Thomas K
Alazar T, General Manager at Panorama Hotel, responded to this review

Greetings Thomas. Thank you for staying with us and for taking the time to write this great review. We are thrilled to hear that you enjoyed your complementary Coffee machine ( which we are happy to provide whenever possible) and that our staff and management was so attentive and made you feel like home. It would be a real pleasure... More 

Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed September 5, 2015 via mobile

I stayed here for 3 nights for a conference in Addis and they were very accommodating. Allowed free access to my room from 7am and provided free airport shuttles. They gave me a free upgrade to a huge room with a great view too. Reasonable food, nice bar and lounge and helpful friendly staff. I can't recall the standard of... More 

Helpful?
Thank Carole G
Alazar T, General Manager at Panorama Hotel, responded to this review

Thank you for sharing this great review, Carole. We are so glad to hear you enjoyed your stay with us. Our staff always loves hearing such great reviews. We hope you will get the chance to test our Free Internet service on your next visit. More 

Addis Ababa, Ethiopia
1 review
4 of 5 stars Reviewed July 16, 2015

I stayed for almost a week and had a good time. The staff is efficient, friendly and helpful. The room was comfortable and clean and the bathroom too. Special thanks to Alazar the General Manager, for arranging my reservation, and to the Night Manager Soloman, who was always ready to help during my stay. I recommend the coffee ceremony at... More 

Helpful?
Thank enrique l
Alazar T, General Manager at Panorama Hotel, responded to this review

Thank you for choosing Panorama for your week long stay in Addis and for all your kind remarks, Ambassador Enrique. We are delighted that you enjoyed it and hope you will visit again soon. More 

LOME
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 26, 2015

I spent good night in this hotel when I was in transit there on June 19 . I was from Johannesburg . It is good hotel . I enjoyed the services . The room is good. It is 4 stars hotel . It is 100 minutes drive from the Bole International Addis Ababa Airport . You will appreciate your time... More 

Helpful?
Thank TEVI L
Alazar T, General Manager at Panorama Hotel, responded to this review

Dear Tevi, Thank you for taking the time to write about your Panorama Experience and our proximity to the Airport ( 10 Minutes ) . We are glad you had an enjoyable stay. Looking forward to having you with us in the near future. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 28, 2015 via mobile

I stayed at Panorama on my way to Malabo. Very friendly people. The only problem I had was that there where no hot water for a shower. Food as great. The noise from room to room was a bit loud. But one can work around that. Transport from and to the airport was very good organised.

Helpful?
Thank Wgroenewald
Alazar T, General Manager at Panorama Hotel, responded to this review

Dear Wgroenewald, Thank you for your feedback. I am so pleased that you enjoyed our customer service and food. As for the shower, I apologize for the hot shower problem you encountered. Typically, having a hot shower is not a concern, so i have reached out to our Housekeeping department to investigate further. Again, Thank you for the valuable feedback.... More 

Ahmedabad, India
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 22, 2015

I highly recommend this place in Adis. I happened to stay at Hilton & Radisson in the past but what bothers me is the attitude of staff. At Panorama, staff at reception to their GM, everyone is at your service with a smile. Free wifi with surprisingly very good speed. Comfy rooms, ok bathroom and personalized food options albeit buffet... More 

Helpful?
Thank RuchirPur0hit
Alazar T, General Manager at Panorama Hotel, responded to this review

Ruchir, Thank you for taking the time to write the wonderful recommendation . We are so pleased to hear that you enjoyed your Panorama experience. we hope to have the pleasure of welcoming you back soon. More 

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