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Radisson Blu Hotel, Addis Ababa

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Kazanchis Business District | Kazanchis Business District, Kirkos Subcity, Addis Ababa 2155, Ethiopia
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1 room 1 adult
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Radisson Blu Hotel, Addis Ababa
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486 Reviews from our TripAdvisor Community

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Franklin Lakes, New Jersey
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

A recent 6 night business stay at the Radisson Blu in Addis Ababa. The rooms are quiet, comfortable and large. Free internet. Large buffet breakfast and high quality buffet dinner with ample and varied selections. Also the hotel will pick you up at the airport and return you with their own shuttle van. Only complaint is the basic room rates... More 

Helpful?
Thank Robert R
Dubai, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 10 days from 18-28 Jan 2016. Rooms were clean, comfortable bedding, good choices of TV channels, modern facilities and staff was helpful and friendly. Would suggest a bidet fitted for the toilet. Housekeeping staff always forget to replenish the complementary coffee and there's time when my bath tower was not replenished. There is no swimming pool in... More 

Helpful?
Thank LyeYong
NilsRothbarth, General Manager at Radisson Blu Hotel, Addis Ababa, responded to this review

Dear LyeYong Thank you for reaching out and writing your review. we are very happy that you enjoyed our guest rooms and the different facilities with in our hotel. We are sorry you were not satisfied with the service provided by our House keeping. Please be informed that we have taken your comments seriously and communicated with the respective department... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I am often staying at the Radisson Blu Addis when travelling on business trip to West Africa or when attending conferences in Addis. I have never been disappointed by the great quality of the service and the quality of the rooms. The staff is super professional, friendly, helpful and efficient. They remember you by your name and always have a... More 

Helpful?
1 Thank Magdaline B
NilsRothbarth, General Manager at Radisson Blu Hotel, Addis Ababa, responded to this review

Dear Magdaline B Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the service and other offerings of our hotel. We look forward to your next stay. Best Regards Nils Rothbarth General Manager More 

Arusha, Tanzania
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed there for about 3 weeks in December 2015. Overall the stay was good, beds are comfortable, I had a room with bathroom with a bathtub. However wifi is very poor; I could not access it from the room desk and had to sit on the floor in the room entrance in order to be able to access internet.... More 

Helpful?
Thank alice m
NilsRothbarth, General Manager at Radisson Blu Hotel, Addis Ababa, responded to this review

Dear alice m Thank you for taking the time to share your feedback from your stay. We apologize for the series of events that might led you to frustrations during your stay at our hotel. We take the time to listen to your constructive comments so we can continually improve our services. Please know that all your comments are duly... More 

Johannesburg, South Africa
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed in this hotel before and reviewed it about two years ago. Having stayed here and in the Hilton and the Sheraton, I still enjoy staying at the Radisson, but I believe you will find a better quality of service at the Sheraton. Room: I stayed in room 624. All the standard rooms are the same. Street side can... More 

Helpful?
Thank Iain C
NilsRothbarth, General Manager at Radisson Blu Hotel, Addis Ababa, responded to this review

Dear Iain C We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We always attempt to fulfill each of our guest’s requests to the... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I've spent probably 2 months total over several visits to the Radisson Blu in Addis. First, it is nowhere near the level of quality, service or general competency that one finds in typical business-oriented Radisson hotels. I've had small issues, such as laundry or printing and bigger issues such as attempts to charge me $1000 extra on a bill or... More 

Helpful?
1 Thank onholiday_1122
NilsRothbarth, General Manager at Radisson Blu Hotel, Addis Ababa, responded to this review

Dear Valued Guest Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. please be noted that all your comments are duly noted and we will work towards perfection. We hope for another opportunity to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff there was great. They tried everything they could to please the guest. I had a little problem with the laundry. I sent my sweater to the laundry and it had shrunk. The staff did everything they could to resolve it. I was satisfied. Food was great. Everything was a little expensive but what can you expect. I was... More 

Helpful?
Thank Rodney J
NilsRothbarth, General Manager at Radisson Blu Hotel, Addis Ababa, responded to this review

Dear Rodney J Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the food and the service at our hotel. our staff always tries their best to deliver a 100% guest satisfaction. I am very sorry to hear about your sweater. please forward me your personal... More 

Chicago, Illinois
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel itself is nice and new. The restaurant is quite overpriced and of only marginal quality. Definitely not a good value for Addis. Breakfast was good, but we went out for nearly all of our meals after the first couple nights at the hotel. It's not very conveniently located to restaurants either, so we took a lot of taxis... More 

Helpful?
Thank Brian K
NilsRothbarth, General Manager at Radisson Blu Hotel, Addis Ababa, responded to this review

Dear Brian K Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services and we appreciate you bringing this matter to our attention. We have shared your comments and concerns with all the respective departments... More 

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