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All 6 Djibouti hotels

Sheraton Djibouti Hotel

4.0 of 5 Hotel   |   BP 1924, Plateau de Serpent, Djibouti, Djibouti
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Sheraton Djibouti Hotel
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40%
Ranked #3 of 6 hotels in Djibouti
A recent review
4 of 5 stars Reviewed May 27, 2014
Patrick D Malmo, Sweden
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  • Reviews (58)
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58 people have reviewed this hotel

Traveler rating
    3
    20
    22
    8
    5
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6
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36
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Auckland Region, New Zealand
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

You book a room at an international brand expecting a consistency of quality. The Sheraton, Djibouti, lets the team down badly. My first negative reaction was on seeing soldiers walk through the lobby with pistols. I raised the matter with the GM who, to his credit, called the German attaché over to answer my queries. I was, however, not convinced.... More

Was this review helpful? Yes 1
Malmo, Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2014 via mobile

This is a good and comfortable hotel with excellent location and friendly, attentive staff. The breakfast is very nice and both the beach and the pool are clean and essential - probably the warmest I have experienced, yet refreshing.

Was this review helpful? Yes 1
SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Warm greetings from Sheraton Djibouti! We would like to thank you for sharing your feedback about your recent stay at Sheraton Djibouti. We are pleased to hear that you had wonderful and memorable stay. We hope to welcome you again very soon in Sheraton Djibouti. Best Regards More

Dushanbe, Tajikistan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 11, 2014

The view of the sea is beguiling, but one cannot swim in it, it is too polluted. One can also not walk on the beach as Djibouti does not have the custom of providing access all along the seashore. The pool is tiny and very hot - no shade. The rooms are quite drab, have probably not been renovated in... More

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SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Dear, Warm greetings from Sheraton Djibouti! We sincerely apologize for not fully meeting your expectations during your recent stay with us. However, we appreciate your constructive comments regarding our facilities. I have passed your comments on, and please be assured that we will follow up on the improvements. We are pleased to inform you that the hotel will enter a... More

Ahmedabad
Top Contributor
50 reviews 50 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 6, 2014

I was put up in a room having very old CRT television. The rooms are quiet old and the beds are hard. Rooms are not spacious and quite congested. They dont give you the basic toiletaries and also no Iron Board and NO TEA COFFEE MAKER. You are totally dependent on room service. But room service is quick and efficient.... More

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SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Mohitkb We sincerely apologize for not meeting your expectation during your recent stay at Sheraton Djibouti. However, we appreciate your constructive comments regarding our Guest Rooms and amenites. Thank you for your understanding and patience on our current situation as the hotel is going through an extensive renovation period. We have already planned to purchase new LCD TV’s this... More

Mossyrock, Washington
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2014

In about 2009 my son and I visited my oldest son in Djibouti, Djibouiti. It is an extremely poor country and very hot. The Sheraton is an island of comfort in this desert country. The staff was very friendly, and when they found out why I was there, they went way out of their way to get me a souvenir.... More

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Addis Ababa, Ethiopia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 26, 2014

i have stayed for a week in this hotel and i was very happy in everything in this hotel, everything is there the nice swimming pool overlooking the sea, nice gym, and nice breakfast. besides you can enjoy yourself in the evening in the CASINO if you like games, the hospitality is perfect, and you can fill highly secured because... More

Was this review helpful? Yes 1
SheratonDjibouti, Management at Sheraton Djibouti Hotel, responded to this review

Dear Yohannes, We would like to thank you your positive feedback post on Trip Advisor. .As it is always pleasure to hear how ours guests enjoy their stay .We are happy to know that you spent a good time with us, either in your room, the outlets, the gym or the swimming pool during your stay. We are looking forward... More

usn5326
Contributor
17 reviews 17 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 3, 2014

Staff is friendly... The rooms are OLD, in Dire need of repairs and upgrades! The beds need to be replaced etc, etc, etc... There is a pool, but the smell from the sewage being emptied onto the nearby beach can be overwhelming when the wind blows in the direction of the hotel. The morning breakfast buffet is fair and the... More

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SheratonDjibouti, Management at Sheraton Djibouti Hotel, responded to this review

Dear Guest, Thank you for taking out your valuable time to post your review on Trip Advisor and for choosing Sheraton Djibouti for your recent stay. We are sorry to read from your review that you were not fully pleased with your overall stay at the hotel. Your experience has now been shared with our differents teams so that we... More

Hutschenhausen
Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed January 22, 2014

Considering where it's located it's good enough for a couple of nights stay if you have to go to Djibouti. Excellent food Dated rooms, but clean Staff helpful, but limited English, mainly French and German which makes since, originally French Somalia.

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SheratonDjibouti, Management at Sheraton Djibouti Hotel, responded to this review

Dear Dawna B, We would like to thank you for sharing your positive feedback with us on Trip Advisor..We have taken good note of your remarks which are very valuable for us in order to improve our services. we are looking forward welcoming you back again soon at Sheraton Djibouti. ... More

Canterbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 20, 2013

I really enjoyed my stay at Sheraton Hotel. Having read a lot of negative reviews i was expecting the worse. However, it seems some money has been spent renovating the hotel and i was very impressed. I particularly enjoyed the swimming pool overlooking the sea and my light room with sea view. Breakfast was good but i found the evening... More

Was this review helpful? Yes 2
SheratonDjibouti, Management at Sheraton Djibouti Hotel, responded to this review

Dear Guest, We would like to thank you for sharing your positive feedback with us on Trip Advisor. Regarding heavy smoking space was create for non-smoker a part for them and for buffet departement in charge was aware so that can review and rectify these shortfalls. We are very pleased to know that you have enjoyed your overall stay with... More

London, England
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 16, 2013 via mobile

Stayed for a week, did not look at reviews before going - wish I had. Hotel not up to international Sheraton standards. Hotel room stank of cigarette smoke - no windows to open and allegedly no alternate rooms available - whole wardrobe and luggage continues to smell. A colleague had a room with an inter-connecting door and could hear every... More

Was this review helpful? Yes 1
SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Guest, We would like to thank you for taking out your precious time and writing a review on Trip Advisor. We regret to learn about the inconvenient experience during part of your stay. We would like to express that we take all matters brought to our attention very seriously, and we do everything possible to rectify these shortfalls. Thank... More

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Additional Information about Sheraton Djibouti Hotel

Address: BP 1924, Plateau de Serpent, Djibouti, Djibouti
Location: Djibouti > Djibouti
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Djibouti Hotel 4*
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Also Known As:
Sheraton Djibouti Hotel

38 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Located at the crossroads of different cultures and nestled in the Horn of Africa, the Sheraton Djibouti Hotel offers travellers a warm welcome bringing East African hospitality and conviviality into an art form. The hotel enjoys a magnificent view overlooking the Red Sea and is situated at 1km from the city centre, 3 km from the merchant harbour and 6.5 km from the international airport. Whether your stay is for business or leisure, our professional staff will do the utmost to make your event a success and your stay a pleasant one. ... more   less 
Number of rooms
175

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