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Sheraton Djibouti Hotel

BP 1924, Plateau de Serpent, Djibouti, Djibouti
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1 room 1 adult
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Sheraton Djibouti Hotel
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143 Reviews from our TripAdvisor Community

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Lusaka, Zambia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A bit too pricey, but a great establishment. Best part of the hotel? The restaurant. Although the atmosphere is a bit weird with soldiers in their uniforms and people wearing flip-flops and not-so-neat shorts etc. are dining there too, the food is great. The pool area is very good. The rooms near the elevator are noisy, not because of the... More 

Helpful?
1 Thank lagitz
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Warm Regards from Sheraton Djibouti Hotel! Thank you for choosing to stay with us on your recent visit and for taking the time to share your experience. We are delighted to know that you had a pleasant stay in our hotel. We thrive continuously in improving our product and service. We can assure you that the attitude... More 

New York, NY
Level Contributor
3 reviews
2 of 5 stars Reviewed 5 weeks ago

I came here to relax for a few days in the middle of my Ethiopian adventure vacation. Instead it's been one frustration after the other. It started right at the airport where we were met by a man holding a sign with our names on them. Naturally we assumed he was associated with the hotel. We quickly learned that he... More 

Helpful?
Thank natasha2168
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We have taken note of your comments concerning the state of our guest rooms and are pleased to announce you that we will enter a renovation in the near future, where we will be tackling our public areas and guest rooms. Please... More 

Travelers are raving about these Djibouti hotels

Karwar, India
Level Contributor
2 reviews
4 of 5 stars Reviewed January 1, 2016

We left late in the evening to avoid the excessive heat of the daylight. Reached a place called Menelik, named after a hotel in the area. We found a gift shop owned by a Gujurati and so I purchased a fridge magnet as a sign of remembrance. The place looked like Goan township with pubs and restaurants at every corner.... More 

Helpful?
Thank srijeet2015
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Warm Regards from Sheraton Djibouti Hotel! We are very pleased that your evening at Sheraton Aden Bay Casino has been nice and that you appreciate the property. We have live music every evening except on Sunday when we have DJ set at Ghoubet Bar, Happy hours and Theme dinners. We will be happy to meet your on... More 

Abu Dhabi, United Arab Emirates
Level Contributor
123 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed December 31, 2015

The renovated rooms in the Sheraton are absolutely up to par for this level of SPG property- big bathrooms, comfortable beds, etc. The service is great, the breakfast is extensive, the pool is relaxing, overall a very nice hotel. And in a city like Djibouti City, where there is almost literally nothing to do (we kept asking people, even the... More 

Helpful?
Thank ssl332332
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Warm Regards from Sheraton Djibouti Hotel! Thank you for choosing to stay with us on your recent visit and for taking the time to share your experience. We are delighted to know that you had a pleasant stay in our hotel. We thrive continuously in improving our product and service. Our staff takes great honor in receiving... More 

London
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed November 22, 2015

Hotel options are limited in Djibouti and costs are high. The Sheraton hotel is run as a franchise and is not under the direct management of the main brand. Staying here for four nights in two different rooms was something of a disappointment with a lot of missed opportunities for simple improvements. For a hotel of its name and price,... More 

Helpful?
1 Thank LoveTravel1984
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We have taken note of your comments concerning the state of our guest rooms and are pleased to announce you that we will enter a renovation in the near future, where we will be tackling our public areas and guest rooms. We... More 

Dubai, United Arab Emirates
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 21, 2015

Before I arrived I was a bit concerned having seem some of the less than favourable reviews of the hotel but my stay there was fine. I first stayed in the hotel in 1986 and it was my first trip back. I was warmly greeted by the reception staff and shown to my room which was neat, clean and well... More 

Helpful?
Thank Mark N
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Warm Regards from Sheraton Djibouti Hotel! Thank you for choosing to stay with us on your recent visit and for taking the time to share your experience. We are delighted to know that you had a pleasant stay in our hotel. We thrive continuously in improving our product and service. Our staff takes great honor in receiving... More 

Djibouti, Djibouti
1 review
1 of 5 stars Reviewed November 16, 2015

I usually stay at the Kempinski but thought I'd give the Sheraton a try..... verdict... The Sheraton Djibouti is a 4th rate hotel. It seems all the comments given by guests in the past haven't really been taken into account by management- most if not all the negatives still exist unresolved. The entrance to the hotel is an absolute dump.... More 

Helpful?
Thank Rabs879
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, We sincerely apologize for not meeting your expectations during your recent stay with us. At Sheraton Djibouti we strive to provide superior levels of service to our guests, we are constantly providing training for our staff members to improve their skills and awareness. Please be assured that we have noted your remarks about our services and will... More 

Dubai, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 15, 2015

Buetifully located near the lake Anal Assal ; the overall external architecture is very good. Brilliant, simple and very polite staff who serve ; which more than compensates not so very good variety in food Good for business travellers as the hotel is very secured with majority booked by the various military forces and WIFI is super fast

Helpful?
Thank satyajit s
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Warm Regards from Sheraton Djibouti Hotel! Thank you for choosing to stay with us on your recent visit and for taking the time to share your experience. We are delighted to know that you had a pleasant stay in our hotel. We thrive continuously in improving our product and service. We look forward to welcoming you back... More 

Kansas City, Missouri
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed October 26, 2015 via mobile

The hotel has a good location, well secured, decent restaurant, lobby bar with guest band, good WiFi in all areas including room. Rooms old furniture but good TV both set and stations availability. Service relatively good. I found Sheraton overall good but don't try and compare with Sheraton Europe or Middle East. Value for money...no. Worth checking out other options... More 

Helpful?
Thank kiparamuzungu
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Warm Regards from Sheraton Djibouti Hotel! Thank you for choosing to stay with us on your recent visit and for taking the time to share your experience. We are delighted to know that you had a pleasant stay in our hotel. We thrive continuously in improving our product and service. We have taken note of all your... More 

Voorburg
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 17, 2015

Many people are negative about this hotel. This is very untrue. Remeber this is Africa, extremely poor and hot country. Sheraton delivers you a peace of luxury and airconroom, a soort of enclave, We liked it a lot! True, it is not a 5 star hotel in Paris or London, but again this is africa. We liked Sheraton a lot... More 

Helpful?
Thank Eric S
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Warm Regards from Sheraton Djibouti Hotel! We are very pleased to hear that you enjoyed your stay with us. Your suggestions concerning our bar staff have been noted and will definitely be addressed to the team. We value client feedback very highly as we believe this forms the base for continuous improvement. Hope to see you again... More 

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