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All 6 Djibouti hotels

Sheraton Djibouti Hotel

4.0 of 5 Hotel   |   BP 1924, Plateau de Serpent, Djibouti, Djibouti
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Sheraton Djibouti Hotel
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Ranked #3 of 6 hotels in Djibouti
A recent review
3 of 5 stars reviewed 1 week ago
Mohitkb Ahmedabad
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53 people have reviewed this hotel

Traveler rating
    3
    19
    19
    7
    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Ahmedabad
Top Contributor
50 reviews 50 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I was put up in a room having very old CRT television. The rooms are quiet old and the beds are hard. Rooms are not spacious and quite congested. They dont give you the basic toiletaries and also no Iron Board and NO TEA COFFEE MAKER. You are totally dependent on room service. But room service is quick and efficient.... More

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SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Mohitkb We sincerely apologize for not meeting your expectation during your recent stay at Sheraton Djibouti. However, we appreciate your constructive comments regarding our Guest Rooms and amenites. Thank you for your understanding and patience on our current situation as the hotel is going through an extensive renovation period. We have already planned to purchase new LCD TV’s this... More

Mossyrock, Washington
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2014

In about 2009 my son and I visited my oldest son in Djibouti, Djibouiti. It is an extremely poor country and very hot. The Sheraton is an island of comfort in this desert country. The staff was very friendly, and when they found out why I was there, they went way out of their way to get me a souvenir.... More

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Addis Ababa, Ethiopia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

i have stayed for a week in this hotel and i was very happy in everything in this hotel, everything is there the nice swimming pool overlooking the sea, nice gym, and nice breakfast. besides you can enjoy yourself in the evening in the CASINO if you like games, the hospitality is perfect, and you can fill highly secured because... More

Was this review helpful? Yes 1
SheratonDjibouti, Management at Sheraton Djibouti Hotel, responded to this review

Dear Yohannes, We would like to thank you your positive feedback post on Trip Advisor. .As it is always pleasure to hear how ours guests enjoy their stay .We are happy to know that you spent a good time with us, either in your room, the outlets, the gym or the swimming pool during your stay. We are looking forward... More

usn5326
Contributor
17 reviews 17 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 3, 2014

Staff is friendly... The rooms are OLD, in Dire need of repairs and upgrades! The beds need to be replaced etc, etc, etc... There is a pool, but the smell from the sewage being emptied onto the nearby beach can be overwhelming when the wind blows in the direction of the hotel. The morning breakfast buffet is fair and the... More

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SheratonDjibouti, Management at Sheraton Djibouti Hotel, responded to this review

Dear Guest, Thank you for taking out your valuable time to post your review on Trip Advisor and for choosing Sheraton Djibouti for your recent stay. We are sorry to read from your review that you were not fully pleased with your overall stay at the hotel. Your experience has now been shared with our differents teams so that we... More

Hutschenhausen
Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed January 22, 2014

Considering where it's located it's good enough for a couple of nights stay if you have to go to Djibouti. Excellent food Dated rooms, but clean Staff helpful, but limited English, mainly French and German which makes since, originally French Somalia.

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SheratonDjibouti, Management at Sheraton Djibouti Hotel, responded to this review

Dear Dawna B, We would like to thank you for sharing your positive feedback with us on Trip Advisor..We have taken good note of your remarks which are very valuable for us in order to improve our services. we are looking forward welcoming you back again soon at Sheraton Djibouti. ... More

Canterbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 20, 2013

I really enjoyed my stay at Sheraton Hotel. Having read a lot of negative reviews i was expecting the worse. However, it seems some money has been spent renovating the hotel and i was very impressed. I particularly enjoyed the swimming pool overlooking the sea and my light room with sea view. Breakfast was good but i found the evening... More

Was this review helpful? Yes 2
SheratonDjibouti, Management at Sheraton Djibouti Hotel, responded to this review

Dear Guest, We would like to thank you for sharing your positive feedback with us on Trip Advisor. Regarding heavy smoking space was create for non-smoker a part for them and for buffet departement in charge was aware so that can review and rectify these shortfalls. We are very pleased to know that you have enjoyed your overall stay with... More

London, England
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 16, 2013 via mobile

Stayed for a week, did not look at reviews before going - wish I had. Hotel not up to international Sheraton standards. Hotel room stank of cigarette smoke - no windows to open and allegedly no alternate rooms available - whole wardrobe and luggage continues to smell. A colleague had a room with an inter-connecting door and could hear every... More

Was this review helpful? Yes 1
SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Guest, We would like to thank you for taking out your precious time and writing a review on Trip Advisor. We regret to learn about the inconvenient experience during part of your stay. We would like to express that we take all matters brought to our attention very seriously, and we do everything possible to rectify these shortfalls. Thank... More

Travelers are raving about these Djibouti hotels

Lutherville, Maryland
Top Contributor
54 reviews 54 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 10, 2013

I stayed here for a week and it was average. Too many smokers in the lobby, a lot of army personnel stay here so there is a fairly stoic atmosphere. There was a Filipino cabaret troupe that performed one night - wow... Regrettably, there was a door between my room and the next, and I had to endure the reunion,... More

Was this review helpful? Yes 1
SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Guest, We would like to thank you for taking out your precious time and writing a review on Trip Advisor. We regret to learn about the inconvenient experience during part of your stay. Please be advised that we have shared the negative aspects you have outlined in your comment to all our management team included our restaurant and Front... More

Minneapolis, Minnesota
Top Contributor
55 reviews 55 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 1, 2013

Definitely not up to par with American Sheraton hotel standards, but I don't come here for the rooms. I come here for the casino! Always some open slots to play slot machines on, and a few card tables. This is a casino, however, so you will have smokers inside as well. But it's not too smoky for indoors. They also... More

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SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

First we would like to thank you for your review and assure you of all our understanding and appreciation. Furthermore, we wish to express our compassion and sorrow for what you complaint. Please be informed Casino is a private club independant our authorities we can advicesethe negative aspects you have outlined in your comment to them. I sincerely hope that... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 16, 2013

Where do I start?! Arrived to the hotel to witness staff cutting out broken parts of the carpet around swimming pool and replacing them with non-matching cut-outs. Walked through narrow dirty long corridors to get to the dated not very clean rooms. Were initially surprised why noone is swimming in the sea. Went for a swim and quickly realised that... More

Was this review helpful? Yes
SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Guest, Thank you for taking out your valuable time to post your review on Trip Advisor and for choosing Sheraton Djibouti for your recent stay. We are sorry to read from your review that you were not fully pleased with your overall stay at the hotel. Your experience has now been shared with our team so that we can... More

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Additional Information about Sheraton Djibouti Hotel

Also Known As:
Sheraton Djibouti Hotel
Address: BP 1924, Plateau de Serpent, Djibouti, Djibouti
Location: Djibouti > Djibouti
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #3 of 6 hotels in Djibouti
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Djibouti Hotel 4*
Official Description (provided by the hotel):
Located at the crossroads of different cultures and nestled in the Horn of Africa, the Sheraton Djibouti Hotel offers travellers a warm welcome bringing East African hospitality and conviviality into an art form. The hotel enjoys a magnificent view overlooking the Red Sea and is situated at 1km from the city centre, 3 km from the merchant harbour and 6.5 km from the international airport. Whether your stay is for business or leisure, our professional staff will do the utmost to make your event a success and your stay a pleasant one. ... more   less 
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