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Sheraton Djibouti Hotel

4.0 of 5 BP 1924, Plateau de Serpent, Djibouti, Djibouti
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Sheraton Djibouti Hotel
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Sheraton Djibouti Hotel
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81 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Francisco, California
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars NEW

Can't vouch for the rooms or anything else at the Sheraton. We would go visit the casino from time to time while in Djibouti. It is a tucked away little casino room with some table games, slot machines and roulette. It is a must do if you are in Djibouti for any reason, a once in a lifetime experience.

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Al Jubail, Saudi Arabia
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It is a military party hotel. For a man in his 70's it is not a place to relax. When I complained about the noise, I was quickly moved. Went to dinner to wait for the room change. Took 1 hour to bring food. Menu said steamed vegetables, came with french fries. I appreciate the effort, but needs improvement. Next... More 

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SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Firstly I would like to thank you for your review about your recent stay with us. We apologize for the noise caused by outdoor events. We are constantly looking to improve the quality of our product and services, therefore we highly appreciate your comments and will use it as reference for our continuous training. Kindest Regards More 

Birmingham
Contributor
20 reviews 20 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived here from Somalia so anything would have felt luxurious. First impressions were good - we were actually picked up from the airport on time and taken straight to the hotel. We were met with a glass of juice on arrival and a warm welcome from the receptionist. We headed straight down the pool and relaxed. Be careful at... More 

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SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Allow me firstly to thank you for sharing your feedback about your recent stay with us. We highly appreciate feedback from our guests, as we believe this is the basis of continuous improvement of our product. I can confirm to you that the hotel is about to break ground on its renovation plans, which will eliminate discomfort... More 

Paris, France
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed January 28, 2015

This hotel/military base has chosen to follow the Irish airline's views on Customer service - there is no Customer service - staff when approached to explain a lack of water to the room ( room price EUR 220 per night) retorted - speak to the Sheraton I only work here!!! The lack of water to the room seemed to be... More 

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SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Allow me firstly to apologize for the inconveniences that occurred in the hotel during your recent stay with us. We highly appreciate feedback from our guests, as we believe this is the basis of continuous improvement of our product. I can confirm to you that the hotel is about to break ground on its renovation plans, which... More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 14, 2015

I recently stayed 4 nights, but oh dear, where to start....with the good I guess: 1 - the pool and beach areas are fantastic 2 - the bar staff are friendly 3 - that's it! The bad: 1 - no airport pick up 2 - taxis are required to dump visitors 100m from the hotel entrance which is found down... More 

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SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly. We look forward welcoming you in the near future when we have the new guest... More 

London, United Kingdom
1 review
2 of 5 stars Reviewed December 31, 2014

I travelled with my girlfriend to spend two nights and the Sheraton Djibouti. We had arranged for a free transport on arrival but were left waiting well over an hour for the car to arrive which was crazy as the hotel was less than a 10 minute drive away. On arrival we were shown to our room which looked nothing... More 

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SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Firstly allow me to thank you for your review about your recent stay with us. When a rate is booked online, that room rate is the one that will be billed to you. This is a company policy and very common in the hotel and airline business, we regret that you were not informed in a proper... More 

Nairobi, Kenya
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 16, 2014 via mobile

We spent 2 nights at the Sheraton recently. It is their cool season (oct-feb) and the weather was warm and at night breezy. It was perfect as we had been warned it would be sweltering. Initially we had a garden facing room on the 5th floor that looks over the street, but the hotel kindly found us a sea facing... More 

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SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear, Warm greetings from Sheraton Djibouti! We would like to thank you for sharing your feedback about your recent stay at Sheraton Djibouti. We are pleased to hear that you had wonderful and memorable stay. We hope to welcome you again very soon in Sheraton Djibouti. Best Regards More 

Nairobi, Kenya
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 10, 2014

Reasonable price for quality in this Sheraton hotel, facilities ok, not forget you in Djibouti. good music in bar from band, nice pool with beach view. breakfast tastful. small fitness but clean. Rooms comfortable.

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SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Warm Regards from Sheraton Djibouti Hotel! We are delighted to hear that you had a memorable stay in our hotel. We hope to welcome you again very soon in Sheraton Djibouti Hotel Best Regards More 

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 7, 2014

I'm surprised the Sheraton allows it's name to be used against this hotel - it is nothing like the Sheratons I've experienced. Quite shabby and basic (for a Sheraton) - the cheapest single rooms are spacious but a bit run down with really dingy bathrooms (rusting taps etc and poor water pressure). However I understand a renovation is on the... More 

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SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Warm greetings from Sheraton Djibouti! Thank you for sharing your feedback about your recent stay at Sheraton Djibouti. We are pleased to inform you that the hotel will enter a renovation phase shortly. Our staff is very delighted to hear about your positive comments on the service levels, we will ensure to maintain and improve our service. We look forward... More 

Nairobi, Kenya
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 3, 2014

The location is absolutely amazing, with a seaside hotel(no beach though), and a pool overlooking the sea. However, much unlike Sheraton, the rooms definitely lack... The rooms and the fixtures desperately need a makeover and so does the service which is within the acceptable range but not quite like Sheraton. If you love the sea and the sun, this is... More 

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SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Dear, Good to hear that you have enjoyed our location at the seafront. We sincerely apologize for not fully meeting your expectations during your recent stay with us. We are pleased to inform you that the hotel will enter a renovation phase shortly. We look forward welcoming you in the near future when we have our upgraded facilities ready for... More 

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Additional Information about Sheraton Djibouti Hotel

Address: BP 1924, Plateau de Serpent, Djibouti, Djibouti
Location: Djibouti > Djibouti
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Djibouti Hotel 4*
Number of rooms: 175
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Also Known As:
Sheraton Djibouti Hotel

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