We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Djibouti Hotel

BP 1924, Plateau de Serpent, Djibouti, Djibouti
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Sheraton Djibouti Hotel
Professional photos View all
Browse nearby
Sheraton Djibouti Hotel
Add Photo Write a Review

100 Reviews from our TripAdvisor Community

Traveler rating
    8
    26
    35
    22
    9
See reviews for
1
10
14
59
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (100)
  • Mar-May only
    (31)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (23)
All months
Washington DC, District of Columbia
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

I just completed a three week stay at the Sheraton Djibouti for work and overall had a pleasant stay. My SPG Platinum status earned me an upgrade to a two-room suite on the 6th floor with access to the Club Lounge, which was a nice perk. The room itself was clean, albeit worn around the edges. I enjoyed the breakfast... More 

Was this review helpful? Yes
Manama, Bahrain
Contributor
11 reviews 11 reviews
5 hotel reviews
2 of 5 stars Reviewed yesterday NEW

Sheraton is a decent hotel with all the basic amenities available but it can in no way be rated as a 4 star hotel. It has to improve in several ways in order to earn that rating. There are 21 inch TV sets in the rooms still, bathrooms are not in good shape & the towels are worn out &... More 

Was this review helpful? Yes
Addis Ababa
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The hotel definitely does not deserve even a 4 star rating, The rooms are average but the accessories I.e TV bathroom fittings etc are all run down and not working The breakfast and a the restaurant were good. Staff are friendly but service is poor. Had to wait for over 2 hrs only to check in.

Was this review helpful? Yes
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Firstly I would like to thank you for your review about your recent stay with us. We apologize for the noise caused by outdoor events. We are constantly looking to improve the quality of our product and services, therefore we highly appreciate your comments and will use it as reference for our continuous training. Kind Regards More 

Basingstoke
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This was by far the worst Sheraton I have ever stayed in, I'm sorry to say. As someone else pointed out - lots of little problems. For me that was having to stand right in the corner of the shower in order to get the reduced flow of the (lukewarm) water onto my body, however at least there were bottles... More 

Was this review helpful? Yes
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We are pleased to inform you that the hotel will enter a renovation phase shortly. We look forward welcoming you in the near future when we have our upgraded facilities ready for you to enjoy. Thank you for your understanding, Best Regards More 

Antwerp, Belgium
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Although the hotel is quite good compared to some of the local hotels, it is not up to the standard for Sheratons in the rest of the world. I found the service quite good, but the building and rooms are in need of renovation.

Was this review helpful? Yes
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Allow me firstly to thank you for sharing your feedback about your recent stay with us. We highly appreciate feedback from our guests, as we believe this is the basis of continuous improvement of our product. We have taken note of your comments concerning the state of our facilities and are pleased to announce you that we... More 

Paris, Ile-de-France, France
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm giving this hotel three stars not because I wasn't happy. I was. However, there were lots of little problems. Very little water pressure. Difficult to set the temperature anywhere between too warm and freezing. Peeling paint. I just think that business travelers with a hefty budget will prefer to go to the Kempinski. On the other hand, the WiFi... More 

Was this review helpful? Yes
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Firstly I would like to thank you for submitting your feedback on your recent stay with us. We are delighted to hear positive feedback for our employees and will definitely share this in the teams. The hotel is going to enter a renovation shortly, which will upgrade the guest rooms and improve the comfort. Kind Regards More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Thats was my first and last time visiting this terrible hotel! They dont follow any Sheraton standards at all! Personnel is not as gentle as they should be, during breakfast you will be looking for a waiter at all times, totally lazy people! The hotel is old and expensive!!!! You may need 6 dollars just for a coffee and 15... More 

Was this review helpful? Yes
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, We sincerely apologize for not meeting your expectations during your recent stay with us. At Sheraton Djibouti we strive to provide superior levels of service to our guests, we are constantly providing training for our staff members to improve their skills and awareness. Please be assured that we have noted your remarks about our services and will... More 

Lagos, Nigeria
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I haven't planned to stay there but other hotels in Djibouti are far more difficult to contact and once I got their prices I decided to pay a bit more and get good service by renown brand. The room I have stayed in was clean and fine but below my expectations from Sheraton, the staff was generally friendly and helpful,... More 

Was this review helpful? Yes
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Customer, Warm Greetings from Sheraton Djibouti Hotel! We are delighted to hear that you enjoyed your stay with us in Djibouti. The hotel is going to enter a renovation phase shortly, that will upgrade the rooms and facilities in order to provide a higher level of comfort. Our staff takes great honors from receiving your positive comments. Please... More 

Abu Dhabi, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 of 5 stars Reviewed April 28, 2015

charbel.m we are visiting djibouti for business and as we are used on sheraton world wide we chose to stay in sheraton. but for the surprise it was everything but a sheraton or even a 5 stars hotel. where do i start, employees : some of the employees are helpful and friendly and the most need a massive training in... More 

Was this review helpful? Yes
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, We sincerely apologize for not meeting your expectations during your recent stay with us. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly. We look forward welcoming you in the near future when we have the new... More 

Sanaa, Yemen
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed April 25, 2015

I stayed in this hotel for about 3 weeks, the employees are wonderful, but the hotel.. Meh. For the price of the hotel you'd expect the hotel to be great but sadly its not. When you enter the lobby you'd think they'd have everything, but looks deceive. They barely have any resources, loads of water cuts we have to ask... More 

Was this review helpful? Yes
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Warm Regards from Sheraton Djibouti Hotel. Firstly I would like to thank you for submitting your feedback on your recent stay with us. We are delighted to hear positive feedback for our employees and will definitely share this in the teams. Please accept our apologies for certain shortages that occurred during your stay. We have recently installed... More 

Questions? Get answers from hotel staff and past guests. Ask a question

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (12)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (3)
Viewed
Other (15)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay