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Sheraton Djibouti Hotel

BP 1924, Plateau de Serpent, Djibouti, Djibouti
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1 room 1 guest
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Sheraton Djibouti Hotel
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114 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

the lounge is chilled place but the singers awful the band/musicians amazing in my opinion they should hire new singers! the staff are amazing no one bothers you! been here few times and i like it except the singers OMG please find one that can sing or just keep the music

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Chandigarh, India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Good but not so special.Rooms overall nice. Crowded with Armed Forces . I was staying at 5th Floor which was nice and cleaned . Rooms are good size and were clean. friendly staff and ready to help. The staff at reception was not at all efficient , they took almost 40 mins to check in and 45 mins to check... More 

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SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Firstly I would like to thank you for submitting your feedback on your recent stay with us. We are delighted to hear positive feedback for our employees and will definitely share this in the teams. We apologize for the long duration of your check-in and will assure improvement on this area. The hotel is going to enter... More 

Geneva, Switzerland
Level Contributor
61 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Sheraton for 4 nights in July. The staff were friendly and professional, the rooms fine, the poolside bar a pleasure to relax over lunch in, and the hotel bar a good lively spot to eat at in the evening. The hotel furnishings are a bit worn and outdated, but that is not a big deal. I... More 

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SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Firstly I would like to thank you for submitting your feedback on your recent stay with us. We are delighted to hear positive feedback for our employees and will definitely share this in the teams. The hotel is going to enter a renovation shortly, which will upgrade the guest rooms and improve the comfort. Kind Regards More 

Washington DC, District of Columbia
Level Contributor
78 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed 5 weeks ago

On a recent one month work trip I moved to the Sheraton after three staid nights at the Kempinski and never looked back. For the rate I paid at the Kempinski for an average room overlooking traffic, I received free breakfast and an ocean view with a nicer room at the Sheraton Add to that club lounge access with my... More 

Was this review helpful? Yes 1
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, We greatly thank you for your positive and encouraging feedback following your recent stay at Sheraton Djibouti Hotel! We strive towards a personalized service for all our clients, and are happy that Saeed and Yasmeen have caught your attention. I am also glad to inform you that the hotel will enter a renovation phase shortly, which will... More 

Stockholm, Sweden
Level Contributor
218 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed July 7, 2015

Sheraton is an oasis in Djibouti with its location on the water front. The lunch menu however much not much to write home about. The dinner / evening restaurante is said to be much better - will try that later on.

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SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Warm Regards from Sheraton Djibouti Hotel! Thank you for choosing to stay with us on your recent visit and for taking the time to share your experience. We are delighted to know that you had a pleasant stay in our hotel. We thrive continuously in improving our product and service. We will reinforce our efforts on culinary... More 

London, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed July 2, 2015

Just don't expect Sheraton quality here. The tired main building may have been modern in the 70's but it's barely been touched. Some of the higher floors rooms were apparently renovated at some stage, but the ones on the lateral wings are shabby and uncared for. The showers were a puzzle: the pressure fluctuated from a drizzle to a sharp... More 

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SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly.. At Sheraton Djibouti we strive to provide superior levels of service to our guests, we... More 

Vienna, Austria
Level Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed June 28, 2015

I note, it is Africa and Djibouti is not your typical tourist location The main reason to fly to this region is to work with the U.S. Military base or to support NATO anti piracy programs however, the Sheraton brand should mean something and have basic standards. This may be my 2015 winner for the worst hotel in the world.... More 

Was this review helpful? Yes 3
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Allow me firstly to thank you for sharing your feedback about your recent stay with us. We highly appreciate feedback from our guests, as we believe this is the basis of continuous improvement of our product. The hotel is going to enter a renovation shortly, which will upgrade the guest rooms and improve the comfort. Our continuous... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 25, 2015

Recently stayed at the Sheraton to attend a conference and, having kept an open mind going in, overall I can't really complain. Was quite happy with the staff - they were very friendly and eager to help, especially the restaurant staff, I can say I was happy with the service. There was some occassions however where the reception staff seemed... More 

Was this review helpful? Yes 1
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Firstly I would like to thank you for submitting your feedback on your recent stay with us. We are delighted to hear positive feedback for our employees and will definitely share this in the teams. Please note that we provide daily 2 bottles of mineral water free of charge to our guests in the room. At Sheraton... More 

London, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 21, 2015

We got our rooms discounted to $180 so it was ok value considering the whole place needs a refurbishment The pool and each area are great but again it needs work ( the barbed-wire doesn't look at all nice). The staff are fantastic and the entertainment in the bar is great each evening Breakfast buffet is mega too

Was this review helpful? Yes
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Firstly I would like to thank you for submitting your feedback on your recent stay with us. We are delighted to hear positive feedback for our employees and will definitely share this in the teams. The hotel is going to enter a renovation shortly, which will upgrade the guest rooms and improve the comfort. Kind Regards More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 16, 2015 via mobile

It was a two week work trip, and I was very happy to stay at the Sheraton, personnel are just so nice, so friendly, so helpful, they made me feel At home, room is big, clean, Room 501, fridge (minibar), is good, tea, coffee, kittle, bathroom good, lots of products offered. Big flat screen TV, lots of channels. The view... More 

Was this review helpful? Yes 2
SheratonHotel2014, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Valued Guest, Allow me firstly to thank you for sharing your feedback about your recent stay with us. We highly appreciate feedback from our guests, as we believe this is the basis of continuous improvement of our product. Our associated are the core of our service and we take great honor in receiving positive comments for them, please be... More 

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