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All 6 Djibouti hotels

Sheraton Djibouti Hotel

4.0 of 5 Hotel   |   BP 1924, Plateau de Serpent, Djibouti, Djibouti
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Sheraton Djibouti Hotel
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Ranked #3 of 6 hotels in Djibouti
A recent review
3 of 5 stars reviewed 2 weeks ago
Scruffy A Dubai, United Arab Emirates
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63 people have reviewed this hotel

Traveler rating
    4
    21
    24
    8
    6
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Choices are limited in Djibouti - very limited. I stayed at the Sheraton for two nights in May. The hotel needs a radical overhaul. Rooms are tired and worn, the pool area feels sad. If the name Sheraton makes you think of five star hotels, you will be in for a slight shock. However, given the limited option in Djibouti... More

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SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Warm greetings from Sheraton Djibouti! We would like to thank you to share your comments about your recent stay at Sheraton Djibouti Hotel. Your remark concerning the WiFi was absolutely valid, and therefor we are pleased to announce you that we have installed an improved system, that guarantees better connectivity and higher speed. We are pleased to hear to you... More

Kampala, Uganda
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Ambience of the hotel is great...went over for a cappuccino only...they really have to learn how to make a good cup of coffee...not worth it....a small pizzeria in town serves better coffee.. Otherwise...I plan to stay here the next time I visit Djibouti. ..which is going to be very soon... Enjoyed the live band....

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SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Warm greetings from Sheraton Djibouti! We would like to thank you for sharing your feedback about your recent visit to the bar at Sheraton Djibouti. We are pleased to hear that you are planning to stay with us on your next visit to Djibouti. We hope to welcome you again very soon in Sheraton Djibouti. Best Regards More

Seattle, Washington
Top Contributor
90 reviews 90 reviews
54 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There's nothing remarkable about this hotel, which is a Sheraton in name only. Checkin took F-O-R-E-V-E-R and they didn't seem to be in any rush to finish the process so we could go to the room to do the things one normally does after many hours of travel. "Please take a seat and I will bring your room key in... More

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SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Warm regards from Sheraton Djibouti! We sincerely apologize for not fully meeting your expectations during your recent stay with us. At Sheraton Djibouti we strive to provide superior levels of service to our guests, we are constantly providing training for our staff members to improve their skills and awareness. Please be assured that we have noted your remarks about our... More

Auckland Region, New Zealand
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

You book a room at an international brand expecting a consistency of quality. The Sheraton, Djibouti, lets the team down badly. My first negative reaction was on seeing soldiers walk through the lobby with pistols. I raised the matter with the GM who, to his credit, called the German attaché over to answer my queries. I was, however, not convinced.... More

Was this review helpful? Yes 2
SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Dear, We sincerely apologize for not fully meeting your expectations during your recent stay with us. We have taken note of all your remarks on the state of our facilities and are pleased to inform you that the hotel will enter a renovation phase shortly. We look forward welcoming you in the near future when we have the new guest... More

Travelers are raving about these Djibouti hotels

Malmo, Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2014 via mobile

This is a good and comfortable hotel with excellent location and friendly, attentive staff. The breakfast is very nice and both the beach and the pool are clean and essential - probably the warmest I have experienced, yet refreshing.

Was this review helpful? Yes 1
SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Warm greetings from Sheraton Djibouti! We would like to thank you for sharing your feedback about your recent stay at Sheraton Djibouti. We are pleased to hear that you had wonderful and memorable stay. We hope to welcome you again very soon in Sheraton Djibouti. Best Regards More

Dushanbe, Tajikistan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 11, 2014

The view of the sea is beguiling, but one cannot swim in it, it is too polluted. One can also not walk on the beach as Djibouti does not have the custom of providing access all along the seashore. The pool is tiny and very hot - no shade. The rooms are quite drab, have probably not been renovated in... More

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SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Dear, Warm greetings from Sheraton Djibouti! We sincerely apologize for not fully meeting your expectations during your recent stay with us. However, we appreciate your constructive comments regarding our facilities. I have passed your comments on, and please be assured that we will follow up on the improvements. We are pleased to inform you that the hotel will enter a... More

Ahmedabad
Top Contributor
50 reviews 50 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 6, 2014

I was put up in a room having very old CRT television. The rooms are quiet old and the beds are hard. Rooms are not spacious and quite congested. They dont give you the basic toiletaries and also no Iron Board and NO TEA COFFEE MAKER. You are totally dependent on room service. But room service is quick and efficient.... More

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SheratonDjibouti, Manager at Sheraton Djibouti Hotel, responded to this review

Dear Mohitkb We sincerely apologize for not meeting your expectation during your recent stay at Sheraton Djibouti. However, we appreciate your constructive comments regarding our Guest Rooms and amenites. Thank you for your understanding and patience on our current situation as the hotel is going through an extensive renovation period. We have already planned to purchase new LCD TV’s this... More

Mossyrock, Washington
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2014

In about 2009 my son and I visited my oldest son in Djibouti, Djibouiti. It is an extremely poor country and very hot. The Sheraton is an island of comfort in this desert country. The staff was very friendly, and when they found out why I was there, they went way out of their way to get me a souvenir.... More

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Addis Ababa, Ethiopia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 26, 2014

i have stayed for a week in this hotel and i was very happy in everything in this hotel, everything is there the nice swimming pool overlooking the sea, nice gym, and nice breakfast. besides you can enjoy yourself in the evening in the CASINO if you like games, the hospitality is perfect, and you can fill highly secured because... More

Was this review helpful? Yes 1
SheratonDjibouti, Management at Sheraton Djibouti Hotel, responded to this review

Dear Yohannes, We would like to thank you your positive feedback post on Trip Advisor. .As it is always pleasure to hear how ours guests enjoy their stay .We are happy to know that you spent a good time with us, either in your room, the outlets, the gym or the swimming pool during your stay. We are looking forward... More

usn5326
Contributor
17 reviews 17 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 3, 2014

Staff is friendly... The rooms are OLD, in Dire need of repairs and upgrades! The beds need to be replaced etc, etc, etc... There is a pool, but the smell from the sewage being emptied onto the nearby beach can be overwhelming when the wind blows in the direction of the hotel. The morning breakfast buffet is fair and the... More

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SheratonDjibouti, Management at Sheraton Djibouti Hotel, responded to this review

Dear Guest, Thank you for taking out your valuable time to post your review on Trip Advisor and for choosing Sheraton Djibouti for your recent stay. We are sorry to read from your review that you were not fully pleased with your overall stay at the hotel. Your experience has now been shared with our differents teams so that we... More

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Additional Information about Sheraton Djibouti Hotel

Address: BP 1924, Plateau de Serpent, Djibouti, Djibouti
Location: Djibouti > Djibouti
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Djibouti Hotel 4*
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Also Known As:
Sheraton Djibouti Hotel

46 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Located at the crossroads of different cultures and nestled in the Horn of Africa, the Sheraton Djibouti Hotel offers travellers a warm welcome bringing East African hospitality and conviviality into an art form. The hotel enjoys a magnificent view overlooking the Red Sea and is situated at 1km from the city centre, 3 km from the merchant harbour and 6.5 km from the international airport. Whether your stay is for business or leisure, our professional staff will do the utmost to make your event a success and your stay a pleasant one. ... more   less 
Number of rooms
175

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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