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Novotel N'Djamena La Tchadienne

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BP 109 | On The Bank Of The Chari River, N'Djamena, Chad
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Novotel N'Djamena La Tchadienne
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Novotel N'Djamena La Tchadienne
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119 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Wiesbaden, Germany
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was in N´ Djamena for a two week business trip, and checked out tripadvisor before going. So, I was really expecting the worst. But I found it not that bad, you have to take in mind, that you are in one of the poorest countries of the world. Try to ask for a room without carpets, maybe this is... More 

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H0957-GM, Manager at Novotel N'Djamena La Tchadienne, responded to this review

Thank you for your comments regarding your stay at Novotel LaTchadienne . It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our team. Kindly be informed that we don’t have rooms with carpets since long time and soon you will discover your new Novotel room celled Novotel Next in Ndjamena .... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is worst Novotel in all over the world. Services are pathetic. They are still using 90's TV sets. Sometimes u'll get mud in your bathtub. Internet speed very slow. Everything is very old and cheap. But room prices are very high. Too much cost for substandard hotel.

Was this review helpful? Yes 2
H0957-GM, Manager at Novotel N'Djamena La Tchadienne, responded to this review

Dear Sir, Thank you for taking the time to share your feedback. We are sorry that our hotel did not meet your expectations. Please be advised that the Novotel is being refit, the building is under renovation and it will meet accor standards here in Ndjamena. You will be enjoying our new and comfortable Novotel room shortly, where you would... More 

Calgary
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed March 1, 2015

Like all "expat" hotels in N'Djamena, it's way overpriced for what you get. If given a renovation and the staff replaced with one that knows what hospitality means, it could actually be a decent place. But that's only if you don't mind the noise from the air traffic due to its proximity to the airport.

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H0957-GM, Manager at Novotel N'Djamena La Tchadienne, responded to this review

Dear Sir, Thank you for taking the time to share your feedback. Please be advised that the Novotel is entirely being refit, the room’s design called Novotel Next is under refurbishment and it will meet Accor standards very soon! We strive day to day to offer best services to our guest, appropriate measures will be taken to prevent what happened... More 

York, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed December 10, 2014

I regularly visit chad, and stay here on most occasions the only saving grace is that is a very brief visit. If it was work related I would not stay here at all The bar service is the worst part as staff are rude if they even acknowledge you

Was this review helpful? Yes 2
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed November 20, 2014

I Arrived at 3:00 am. Lobby is filled with drunk working girls! Not impressive at all... Rooms are like bungalows. with dim lights to reach room. Bugs by the hundreds on light pole. Room was OK food OK.

Was this review helpful? Yes 2
Espoo, Finland
Level Contributor
77 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed November 3, 2014

During my last visit to N'Djamena I stayed at the Novotel. I was harassed at the international airport by the local customs who confiscated my luggage on a totally corrupt and trumped up reason. Thanks to the Novotel hotel management i later managed to reclaim, with some financial "greasing" my kidnapped luggage. Needless to say that my visit to Chad... More 

Was this review helpful? Yes 4
Portland, Oregon
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed September 23, 2014

Clearly, Novotel company is letting this property slide as they are building a new hotel in Ndjamena. I don't ask for much when getting to faraway African cities, ,but when you pay over $200 a night, it's fair to expect the advertised "free internet" - we had 24 hours where the hotel didn't have any of the "coupons" required to... More 

Was this review helpful? Yes 1
Hoofddorp
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 15, 2014

Upon arrival at the airport of N'Djamena, I had a confirmed shuttle-service to the Hotel: It was not there. No apologies, nothing. Checking in my room: The sink in the bathroom was so worn-out/dirty that you didn't dare to wash out your shaving brush and the air conditioning, although it was in good order, had no remote control to regulate... More 

Was this review helpful? Yes 2
Accra, Ghana
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 10, 2014

I cannot even begin to fathom why accor still lets this hotel sit in their chain. I do understand the relativity at play when it comes to choosing hotels in N'djamena but honestly, when you pay close to $ 300 for a room, you expect at least, a tidy room, clean sheets, a duvet, working air-conditioning, internet etc. i can... More 

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Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 13, 2014

Hospitality at its best- in the heart of Africa : Chad In general the heart of Africa is amazing place to visit or to stay for this matter, people are very hospitable, friendly and sincere all over the country of chad where they discovered the human cradle toumai our new ancestors dated almost seven hundred billion years ago. the cradle... More 

Was this review helpful? Yes 2
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