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Novotel N'Djamena La Tchadienne

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BP 109 | On The Bank Of The Chari River, N'Djamena, Chad
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1 room 1 guest
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126 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Rome, Italy
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I saw a lot of bad things on this hostel but to me this Novotel is not so bad. We have security, place to practice many sports, a very good restaurant, a very nice staff and furthermore, the new room (renovated) is so cool !!

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Emirate of Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 2 weeks ago

I was on a short 3 days business trip in N'djamena. Before departing, I did my booking. I wasn't expecting to have such awesome and down to earth staffs (those of NOVOTEL N'DJAMENA) as I was deceived by the nature of the airport & its premises. Friendly staffs, good pool and tight security. On my point of view, it is... More 

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Wiesbaden, Germany
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 16, 2015

I was in N´ Djamena for a two week business trip, and checked out tripadvisor before going. So, I was really expecting the worst. But I found it not that bad, you have to take in mind, that you are in one of the poorest countries of the world. Try to ask for a room without carpets, maybe this is... More 

Was this review helpful? Yes 1
H0957-GM, Manager at Novotel N'Djamena La Tchadienne, responded to this review

Thank you for your comments regarding your stay at Novotel LaTchadienne . It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our team. Kindly be informed that we don’t have rooms with carpets since long time and soon you will discover your new Novotel room celled Novotel Next in Ndjamena .... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 8, 2015

This is worst Novotel in all over the world. Services are pathetic. They are still using 90's TV sets. Sometimes u'll get mud in your bathtub. Internet speed very slow. Everything is very old and cheap. But room prices are very high. Too much cost for substandard hotel.

Was this review helpful? Yes 2
H0957-GM, Manager at Novotel N'Djamena La Tchadienne, responded to this review

Dear Sir, Thank you for taking the time to share your feedback. We are sorry that our hotel did not meet your expectations. Please be advised that the Novotel is being refit, the building is under renovation and it will meet accor standards here in Ndjamena. You will be enjoying our new and comfortable Novotel room shortly, where you would... More 

Calgary
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed March 1, 2015

Like all "expat" hotels in N'Djamena, it's way overpriced for what you get. If given a renovation and the staff replaced with one that knows what hospitality means, it could actually be a decent place. But that's only if you don't mind the noise from the air traffic due to its proximity to the airport.

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H0957-GM, Manager at Novotel N'Djamena La Tchadienne, responded to this review

Dear Sir, Thank you for taking the time to share your feedback. Please be advised that the Novotel is entirely being refit, the room’s design called Novotel Next is under refurbishment and it will meet Accor standards very soon! We strive day to day to offer best services to our guest, appropriate measures will be taken to prevent what happened... More 

York, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed December 10, 2014

I regularly visit chad, and stay here on most occasions the only saving grace is that is a very brief visit. If it was work related I would not stay here at all The bar service is the worst part as staff are rude if they even acknowledge you

Was this review helpful? Yes 3
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed November 20, 2014

I Arrived at 3:00 am. Lobby is filled with drunk working girls! Not impressive at all... Rooms are like bungalows. with dim lights to reach room. Bugs by the hundreds on light pole. Room was OK food OK.

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Espoo, Finland
Level Contributor
83 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed November 3, 2014

During my last visit to N'Djamena I stayed at the Novotel. I was harassed at the international airport by the local customs who confiscated my luggage on a totally corrupt and trumped up reason. Thanks to the Novotel hotel management i later managed to reclaim, with some financial "greasing" my kidnapped luggage. Needless to say that my visit to Chad... More 

Was this review helpful? Yes 4
Portland, Oregon
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed September 23, 2014

Clearly, Novotel company is letting this property slide as they are building a new hotel in Ndjamena. I don't ask for much when getting to faraway African cities, ,but when you pay over $200 a night, it's fair to expect the advertised "free internet" - we had 24 hours where the hotel didn't have any of the "coupons" required to... More 

Was this review helpful? Yes 1
Hoofddorp
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 15, 2014

Upon arrival at the airport of N'Djamena, I had a confirmed shuttle-service to the Hotel: It was not there. No apologies, nothing. Checking in my room: The sink in the bathroom was so worn-out/dirty that you didn't dare to wash out your shaving brush and the air conditioning, although it was in good order, had no remote control to regulate... More 

Was this review helpful? Yes 2
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