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Pestana Tropico Hotel

4.0 of 5 Prainha | Praia Island Santiago, Praia, Santiago CP413, Cape Verde
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Pestana Tropico Hotel
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Pestana Tropico Hotel
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77 reviews from our community

Traveler rating
    14
    35
    20
    5
    3
See reviews for
9
21
3
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Porto, Portugal
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly staff, they make you feel at home right from start. The rooms are quite clean and they are European standard like. Food is quite good, like homemade and very diverse menu. Price is acceptable

Was this review helpful? Yes
GMTropico, General Manager at Pestana Tropico Hotel, responded to this review

Dear Sir, Thank you for such a nice appreciation towards our Hotel. Please accept our best regards! Jorge Xavier - GM More 

Sheffield, United Kingdom
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Whilst the initial arrival at the hotel is not very scenic, the interior area around the pool is nicely designed, clean and open. The room was fine with a nice patio area opening on to the pool. The staff were friendly and helpful, although the Restaurant Alex - listed as the best in CV - was rather disappointing. It's presentation... More 

Was this review helpful? Yes 1
GMTropico, General Manager at Pestana Tropico Hotel, responded to this review

Dear Sir, Many thanks for your nice comments.They show a good knowledge of the hotel and the area. Our Maitre d' was probably nervous 'cause of the match Cape Verde vs Niger :)! Regards from Cape Verde and hope to welcome you soon! Jorge Xavier - GM More 

Praia, Sao Domingos, Cape Verde
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 8, 2014

I have been enjoying this hotel with the family since 2010, and there is no doubt in Praia. It is the best in the capital of Cape Verde. Food, service, modern rooms, comfortable bathroom with big shower, decorated with red volcano stones on the wall, etc. makes the correct choice. I recommend to try the octopus carpaccio (carpaccio do polvo)... More 

Was this review helpful? Yes 1
GMTropico, Gerente geral at Pestana Tropico Hotel, responded to this review

Dear Sir, Many thanks for such a good appreciation towards our services! Please accept my best regards! Jorge Xavier - GM More 

York, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 20, 2014

First impressions as you approach this hotel are not promising, the surrounding area could do with some investment in infrastructure. However, the desk staff were efficient and soon had us in our rooms. They also dealt with an aircon problem by relocating us to another room without any issue or delay. The restaurant staff were very good and accommodated us... More 

Was this review helpful? Yes 3
GMTropico, Gerente geral at Pestana Tropico Hotel, responded to this review

Dear Sir, Many thanks for your good appreciation towards our hotel. It was a pleasure to have you with us. I'll see a way of improving our services at the bar. The pool was redone just 2 years ago, but many things could have been done better, no doubt about it. A refurbish is scheduled for late december! Also a... More 

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014 via mobile

We arrived at the hotel at 5:30 am and were able to check in without a problem. Staff was friendly, provided us with the wifi password and was able to charge us in US dollars. Our room was clean and quite large with a back door that lead to the pool. The staff arranged a cab driver who spoke English.... More 

Was this review helpful? Yes
GMTropico, Gerente geral at Pestana Tropico Hotel, responded to this review

Dear Madam, Many thanks for such a nice appreciation towards our services. Please accept my best regards. Jorge Xavier - GM More 

Dakar, Senegal
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 5, 2014

Was on a short business trip and stayed at the hotel. The hotel staff were very pleasant and welcoming and the hotel was clean. Beds were comfy, internet was good. Breakfast buffet was good and had lots of variety. All in all, pleasant.

Was this review helpful? Yes
GMTropico, Gerente geral at Pestana Tropico Hotel, responded to this review

Dear Sir, Many thanks for your kind words towards our Hotel. Please accept my best regards. Jorge Xavier - General Manager More 

Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 29, 2014

Was on a short business trip. Beautiful property, spacious rooms and good service. Check in /Check out was smooth and quick. Good location, by the sea. Breakfast buffet was good. 2 things - No iron/ironing table in the rooms - should be there, for the money you pay. - No restaurant menu provided in the rooms, but room service is... More 

Was this review helpful? Yes
GMTropico, Gerente geral at Pestana Tropico Hotel, responded to this review

Dear Sir, Many thanks for your appreciation towards our services. Concerning the 2 small remarks: 1 -We have a laundry that takes care of the needs you've mentioned. 2 -The room service menu is being redone. I'm sorry for the wrong information. With my best regards, Jorge Xavier - General Manager More 

Galveston Island, Texas
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 17, 2014

As far as the rooms go, this hotel is on par with a good Best Western. The rooms are clean, the beds are nice, two full size beds pushed together make for a kingsize bed. The Internet was fine, no code needed to access. The restaurant is clean and they offer a decent free breakfast and the lunch and dinner... More 

Was this review helpful? Yes 2
GMTropico, Gerente geral at Pestana Tropico Hotel, responded to this review

Dear Sir, Many thank for your comments. You're 100% right and I apologize for the inconveniences. We do have now more adaptors to give to our costumers, with a deposit. The workout room, at the moment we have a protocol with a nice gym in the neighbourhood, with gives free acess to our Guests. In terms of safety, fortunately, Cape... More 

Bergen, Norway
Top Contributor
103 reviews 103 reviews
54 hotel reviews
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed April 10, 2014

This hotel is part of a chain with which I haven't had any good experience. This time I've given up on them and Pestana seems to be suffering from the same problems everywhere I've been. What definitely drove me mad this time is the internet. Everyone pretends it's fine, but in reality it will take you on average 1/2hr per... More 

Was this review helpful? Yes 1
GMTropico, Gerente geral at Pestana Tropico Hotel, responded to this review

Dear Sir, Despite such a bad opinion, I do thank you for it, as your comments will surely help us to improve. We are not a luxury hotel, (official rating, 4 stars) but we thank you for ranking us like that. We indeed had serious problems with our free wifi this week. This has been solved! Concerning "paper" walls, I... More 

Neuchatel, Switzerland
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 8, 2014

Very nice hotel, clean pool, hudge room with view on the sea (even if the "beach" from the window was not so nice, it was at least typical). Excellent restaurant, well located with a small terrasse near the pool. Rich breakfast buffet.

Was this review helpful? Yes
GMTropico, Gerente geral at Pestana Tropico Hotel, responded to this review

Dear Madam/Sir, Thank you very much for your opinion towards our services. Regards from the Pestana Tropico! Jorge Xavier - General Manager More 

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Additional Information about Pestana Tropico Hotel

Address: Prainha | Praia Island Santiago, Praia, Santiago CP413, Cape Verde
Location: Cape Verde > Santiago > Praia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Tropico Hotel 4*
Number of rooms: 93
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