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Pestana Tropico Hotel

Prainha | Praia Island Santiago, Praia, Santiago CP413, Cape Verde
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1 room 1 guest
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112 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bedford
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

After a long flight I finally arrived at Praia at 03:00... The cab ride from the airport only took 15 mins... On arrival at the Pestana Tropico I was taken by the open and airy lobby and the fact it was sparkling clean and tidy... A stark contrast to the town.. Even at this unearthly time of the morning, I... More 

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GMTropico, General Manager at Pestana Tropico Hotel, responded to this review

Dear Steve, Thank you so much for your kind words and such good apreciation regarding us. Regards from Cape Verde! Jorge Xavier - GM More 

Yerevan, Armenia
Level Contributor
185 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Having a successful stay at Pestana Tropico heavily depends on which room you get. We booked a 'pool view' room. We arrived at 8pm on a Friday and were promptly show to a 'parking lot view' room with no outdoor seating. We complained. Next they took us to a room that was literally 1/2 the size of the first one,... More 

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GMTropico, General Manager at Pestana Tropico Hotel, responded to this review

Dear Sir, Many thanks for your comments. First of all, please accept our excuses for the inconveniences. We gave you on the first night one of the biggest rooms available (aprox. 30 sq) and usually our Guests do enjoy those rooms, because of the enormous size and, with the two windows, the vue of the main entrance, the sea and... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 14, 2015

Nice Rooms with all the amentities that make a 4 Star Hotel. The Bed and Breakfast Bufet ist huge, the Pool a litte bit shallow. The perfect place to relax in Praia. A small, public beach is right in front of the Hotel.

Was this review helpful? Yes 4
GMTropico, General Manager at Pestana Tropico Hotel, responded to this review

Dear Mr/Ms.Gottfriedstutz, Thank you for your nice review about our Hotel. Please accept my best regards! Jorge Xavier - GM More 

Tarragona, Spain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2015

It was my third stay in this Hotel. Every time with a Group of businessmen from Spain. Instalations are absolutely comfortable, food is good, and staff is so friendly that they make you feel as at home. Best place wher to go when you go to Praia.

Was this review helpful? Yes 2
GMTropico, General Manager at Pestana Tropico Hotel, responded to this review
Google Translation

Estimado Señor Roberto, Muchisimas gracias por sus comentarios y apreciacion de nuestro Hotel! Saludos cordiales desde Cabo Verde! Jorge Xavier... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 8, 2015

I was here 2 years ago, loved the outside- my-room sitting area overlooking the pool and the ocean so decided to try it again. I was not disappointed. The rooms are pretty standard tropical fare, and clean, and the hotel is well maintained. Especially enjoyed the buffet breakfast with enough assortment of hot and cold foods and they had a... More 

Was this review helpful? Yes 3
GMTropico, General Manager at Pestana Tropico Hotel, responded to this review

Dear Ms.Jackie J, Many thanks for trying us again! And also for your nice comments! Hope to welcome you a 3rd time in the near future... Regards from sunny Cape Verde! Jorge Xavier - GM More 

Boston, Massachusetts
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 19, 2015 via mobile

Friendly staff, free wifi, amazing view of the ocean while lounging at the pool. Free Buffett breakfast had endless options. Beds were very very comfy. Rent a car and taxis right on site. There is not much else to do outside the hotel, we explored In half day! So having a nice comfortable hotel to relax at was very nice!

Was this review helpful? Yes 3
GMTropico, General Manager at Pestana Tropico Hotel, responded to this review

Dear Sir, Madam, Many thanks for yur comments. I'll pass them to our team! Regards from sunny Praia! Jorge Xavier - GM More 

Monte-Carlo, Monaco
Level Contributor
170 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
5 of 5 stars Reviewed April 10, 2015

The Pestana Tropico is what it s supposed to be: a business hotel with stabdard amenities (nothing luxurious, but everything that one needs for comfort). Wifi worked well, the room is filled with power outlets, breakfast was ok (nothing amazing, but ok), swimming seems well kept, taxis in front of the hotel... My only negative review, and it s a... More 

Was this review helpful? Yes 2
GMTropico, General Manager at Pestana Tropico Hotel, responded to this review

Dear Mr.Mahme, Many thanks for your comments and appreciation towards our services. The small detail mentioned (the knob) was, curiously, already commented amongst our team some weeks ago. It's there, in theory, to prevent someone entering the wc and banging with the door on the knees of somebody using the toilet...but I'm convinced that your point of view is much... More 

Lisbon, Portugal
Level Contributor
127 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed April 8, 2015

In a nice location, close enough for a 15 minute walking to Praia's center (Plateau), the rooms are spacious and the staff is in general welcoming and friendly (specially the ones in the restaurant). The rooms with pool view have a small patio and seating chairs which is nice specially if like us you're travelling with a baby and want... More 

Was this review helpful? Yes 2
GMTropico, General Manager at Pestana Tropico Hotel, responded to this review

Dear "Grumbler", Where shall I start? First of all, thank you for such a deep analysis about our structure and details. Our hotel only has one floor above ground, so elevators normally are not an issue. But those referred steps in the bar, yes, they might be. We can easily solve that with a ramp! We do have very happy... More 

Paris
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 27, 2015

The second time I stayed at the hotel and will be coming back again in November 2015. The room is spacious and the bed very comfortable, well air conditioned, Wi-Fi free access, shower with hot water, excellent view of the ocean and the pool, amenities are provided for free including bottles water. Friendly staffs although more training for the restaurant... More 

Was this review helpful? Yes 2
GMTropico, General Manager at Pestana Tropico Hotel, responded to this review

Dear Fogoparis, First of all, a big thank you for visiting us again! I'll check what happened with the iron (I can already guess...) and I will ensure that, despite of not being a part of our normal service, we will always have one available. Concerning breakfast, we have "cachupa", the national dish, everyday, fried tomatoes, mushroms, omelettes... And we... More 

Baku, Azerbaijan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 7, 2015

I am in Cape Verde for a work assignment. Pestana's chain of hotels in lusophone countries are seen as reliable and offering a good service. I check in and ask about internet service at my executive room. They said that was available. For only one day, for the next 12 days I was complaining about and they invented a number... More 

Was this review helpful? Yes
GMTropico, General Manager at Pestana Tropico Hotel, responded to this review

Dear Ms.Jane, First of all, many thanks for your comments. I can understand your frustration with the wifi (free of charge) problems that we've faced for a couple of weeks. We indeed had a problem with a router and that wasn't easy to solve. Besides local assistance, we also have remote assistance because our servers are based in Portugal. That's... More 

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