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Hilton Yaounde

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Boulevard du 20 Mai, Yaounde B.P. 11852, Cameroon
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Hilton Yaounde
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412 Reviews from our TripAdvisor Community

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The Woodlands, Texas
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Hilton over the weekend and it exceeded our expectations. The room was spacious and clean - and the restaurant was also good. We had the buffet breakfast both mornings and couldn't have had better service. The pool was beautiful and security seemed to be tight both for the cars and for entry. Overall, this Hilton was... More 

Helpful?
Thank Prico4
Douala, Cameroon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2016

The best hotel in Central Africa; well located at the heart of Yaoundé in a very quiet central town district, secured besides ministerial offices. The people are always very excited to welcome you ; The beauty of the hotel, restuarant and cleanliness is world class. Always a dream to stay at Hilton Yaoundé.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Aloysius V
honore-guiondogno, Responsable relations clients at Hilton Yaounde, responded to this review

Dear Aloysuis V It is always glad to read these kind of comments. Thank you very much for your kind words about the hotel, the staff and the service. We have shared them with the team and can tell they were very enthusiastic. We will continue to work hard to make you feel like at your home during your next... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 28, 2015

I booked through my recent stay at the Hilton Yaounde via my Hilton Honours account, but on arrival at the hotel, I was told that my booking could not be found on their system, I showed them a copy of the booking confirmation on my phone, but all my explanation fell on deaf ears, I had to fork out 491usd/night... More 

Helpful?
Thank Hardegun
honore-guiondogno, Responsable relations clients at Hilton Yaounde, responded to this review

Dear Hardegun Thank you for taking a moment to share your experience. We are sorry you were not satisfied by our services. Please accept our sincere apologies for all problems you encountered. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We recognize that all your complaints... More 

Sugar Land, United States
1 review
4 of 5 stars Reviewed December 6, 2015

Business trip in December of 2015 to Yaoundé, Cameroon. This Hilton met my expectations for the Hilton quality I have come to expect world wide. I look forward to a return trip to this hotel when the opportunity happens again in the future.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michael James B
honore-guiondogno, Responsable relations clients at Hilton Yaounde, responded to this review

Dear Michael James B Thank you for choosing the Yaounde Hilton Hotel during your last trip in Cameroon. We are happy that you have shared your exprience with other travellers. Thank you for your kind words about our property. Looking forward to welcome you back. Best regards, Jean-François NOGUE General Manager More 

Switzerland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed November 30, 2015

Stayed for 2 nights, I had an early checkin which was accommodated and I was pleased with this. In room menu and pool menu are identical and pretty boring. Breakfast is good and top floor bar is good for happy hour. The room is tired, I mean very tired and the hotel should be renovated as soon as possible as... More 

Helpful?
Thank dgrossniklaus
honore-guiondogno, Responsable relations clients at Hilton Yaounde, responded to this review

Dear dgrossniklaus, Thank you for recently choosing the Hilton Yaounde as your home away from home and also for taking the time to share your valuable feedback with other fellow travelers. I wish to dwell on the impression of lack of renovations. For almost 5 years the hotel has undertaken a renovation plan is done through different phases. Water columns... More 

Kinshasa, Democratic Republic of the Congo
1 review
5 of 5 stars Reviewed November 27, 2015

This was my third stay in Hilton Hotel and it was again exceptional. I travel a lot during a year and I recommend to all my friends and bussiness partners to take the same hotel. Especially the room service is very gentle and fulfills all your dreams. The breakfast is outstanding, especially compared to other hotels in Central Africa. There... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Matthias E
honore-guiondogno, Responsable relations clients at Hilton Yaounde, responded to this review

Dear Matthias, It is always glad to read these kind of comments. Thank you very much for your kind words about the hotel, the staff and the service. We have shared them with the team and can tell they were very enthusiastic. We will continue to work hard to make you feel like at your home during your next stays.... More 

Washington DC, District of Columbia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 24, 2015

Good place for the hotel, not up to the standard of Hilton. Food is good in their restaurant and rooms are not bad. Only concern is I don't why they have airport shuttles to only 3 airlines (Air france, Brussels and Turkish). They arranged a cab from outside for extra charge which doesn't have AC and drive to airport was... More 

Helpful?
Thank psureshrao
honore-guiondogno, Responsable relations clients at Hilton Yaounde, responded to this review

Dear psureshrao, Thank you for choosing the Yaounde Hilton Hotel during your last trip in Cameroon. We are happy that you have shared your exprience with other travellers. Thank you for your kind words about our property. Looking forward to welcome you back. Best regards, Jean-François NOGUE General Manager More 

London, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 19, 2015

Hilton.. as of late have gone down in terms of their standard and it really shows at the Hilton Yaounde. Lets start off with check in - this was a mess, after presenting them with my room confirmation, they spent a ridiculous amount of time trying to find my booking with each person passing the buck to the other and... More 

Helpful?
Thank NiaLole
honore-guiondogno, Responsable relations clients at Hilton Yaounde, responded to this review

Dear NiaLole, Thank you for taking a moment to share your experience. We are sorry you were not satisfied by our services. Please accept our sincere apologies for all problems you encountered. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We recognize that all your complaints... More 

Beausoleil, France
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 10, 2015

This hotel has no local competition therefore I imagine that it must be difficult to constantly improve when not having to look over one's shoulders. The executive lounge has been redesigned and it offers great service along with great food and drinks, it's definitely worth the upgrade price. I always get a deluxe room at this property, which provides me... More 

Helpful?
Thank Le_Iceman
honore-guiondogno, Responsable relations clients at Hilton Yaounde, responded to this review

Dear Le_Iceman Thank you for choosing the Yaounde Hilton Hotel during your last trip in Cameroon. We are happy that you have shared your exprience with other travellers. Thank you for your kind words about our New Executive Floor Lounge. We will continue to work hard to make you feel like at your home during your next stays. Looking forward... More 

New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 4, 2015

excellent location of the hotel, hotel staff is very courteous, helpful and co-operative In general the services are very good rooms are spacious and equipped with all required amenities value for money

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Naresh Kumar D
honore-guiondogno, Responsable relations clients at Hilton Yaounde, responded to this review

Dear Kumar N Thank you for recently choosing the Hilton Yaounde as your home away from home and also for taking the time to share your valuable feedback with other fellow travelers. It is with great pleasure that we went through your comment this morning during the daily briefing, it is encouraging to see that we are on the right... More 

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