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HILTON YAOUNDE

5.0 of 5 Boulevard du 20 Mai, Yaounde B.P. 11852, Cameroon
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HILTON YAOUNDE
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HILTON YAOUNDE
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285 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sterling, Virginia, USA
Top Contributor
53 reviews 53 reviews
53 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is, by far, the best option in Yaounde even with the addition of two new hotels not linked to any known brand. The location is excellent at the center of the city. The amenities have been upgraded. During my stay the executive room was in renovation and replaced by a temporary one with great choice of food and... More 

Was this review helpful? Yes
Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Ahanoubon, on behalf of the entire team we want to say thank you, for your loyalty to us and for such a nice and recognizing review. It will for sure boost the Team motivation for the last part of the year! We must admit that looking after guests like you is particularly pleasant. For your next visit, the brand... More 

CHICAGO, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Staying here was a nightmare. There frequent interruption of power. I had to pay $12.00 daily to use internet in my room. Being on a business trip this was more important to me than most other amenities in the Hotel. You will think Hilton with its brand name will know better, that this is MOBILE AGE and internet/WiFi is very... More 

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Morgan F, I would like to start by expressing my sincerest apologies to you. We do understand how important is WI-FI nowadays and this is why since the end of last year we offer complimentary WI-FI in public areas, it is also important to know that our HHGold and HHDiamond members receive this service on a complimentary basis in... More 

Beijing, China
1 review
3 of 5 stars Reviewed 5 days ago NEW

I decided to stay in hilton Yaounde because it's the only one 5 star hotel here. It qualified for 4 star hotel. The hotel is old. The food of the hotel is so bad. The bathroom is too small for the luxury executive room.

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Dong H, First of all thank you for your loyalty as HHDiamond member to our Hotel and also our different brands. It is through Guest feedback that we can learn and take the necessary corrective actions. I'm sorry to learn that you feel disappointed with our different services and features. I'm confident that after meeting our Guest relation officer... More 

Rome, Italy
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

nice position, good food and warm welcome. Sure I will go back to Hilton Yaounde when in the Cameroon Capital again. I suggest the buffet restaurant inside the hotel if you want to have a good meal not waiting too much to get served.

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear GertdalPozzo40, thank you on behalf of the entire team! We are extremely pleased to read that you were entirely satisfied with your stay at Hilton Yaounde. It will be our pleasure to welcome you back soon and maintain the high image left in your last stay with us. Best regards, Hendrick Calles Director of Operations More 

Great Falls, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Although the hotel is quite old, the staff provided excellent service which made the overall experience very good. The hotel pool is very clean, well maintained and worth the stay. The free breakfast and Happy Hour snacks were also well worth it. Overall, my six weeks there were very positive. I would stay there again.

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Michael D, thank you for having chosen our Hotel for your 6 weeks stay and also for sharing your experience on TripAdvisor. We are glad you had an enjoyable stay with us. The pool is always appreciated by our long terms guests. The Executive Lounge services are among Guest preferred experiences when staying with us, we will pass on... More 

Longueuil, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

The Service and people are very good but room prices are expensive , specially the food always in a buffet format for breakfast, lunch and dinner...I had to stay for a whole week so that I got bored, also because there are no other restaurant close to the hotel. Many of my colleagues refused to eat there because the prices... More 

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Alain P, First of all we would like to thank you for reviewing our Hotel on TripAdvisor but most importantly for your loyalty to us. We are glad to learn that the overall experience was good and we would like also to thank you for your kind comments about the team. We have noticed in your comment that you... More 

West Orange, New Jersey, United States
1 review
5 of 5 stars Reviewed November 12, 2014

This is a fabulous Recreational Facility that provides Great and Friendly amenities for a very relaxing vacation time in a beautiful tropical city with beautiful surrounding hills and tree tops. Highly Recommended for family recreation and adventure.

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Babi F, the entire team of Hilton Yaoundé thanks you for your recent stay and for sharing with other future travelers the impression of your stay. We are happy to learn that you could relaxed and reload batteries during your last visit. We will continue to work hard to maintain the same service and standards. Looking forward to welcome... More 

Johannesburg, South Africa
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 5, 2014

I have stayed at a few hotels in Cameroon and this one is probably the best of a bad bunch. I am not sure why but it appears that the hotel owners in Cameroon just do not think that repainting a hotel and updating the look every ten years is required - they seem to think the run-down look is... More 

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear BigWillyStyle42, First of all I would like to apologize for the image left during your last experience. We are conscientious that there were too many cleanliness issues upon arrival, it is unacceptable and we are taking serious actions to prevent similar occasions in the future. We also understand that after a long journey one expects to have a perfectly... More 

Chester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 12, 2014

I have stayed in a fair few hotels in West Africa in the last two years and this hotel needs updating as it looks and feels rather tired. The staff are great and the service is good for West Africa. The hotel supply transport from the airport which was a plus point in terrible weather.

Was this review helpful? Yes 1
Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear thomo3348, Thank you for recently staying at our property and also for taking the time to share some aspects of your stay with fellow travelers. We are glad the learn that service did cover your expectations and also that the shuttle from/to the Airport came handy. Sorry if you felt that our property needs updating, the good thing is... More 

Rockville, United States
1 review
3 of 5 stars Reviewed October 9, 2014

This hilton is obviously an old hotel. Overall the service is pretty good and the quality about average but most things need updating. The rooms furnishings are quite dated. It is one of the few hotels in Yaounde which is equipped for conferences etc so the hotel is usually busy. Security is very good there.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Shelley M, Thank you very much for taking the time to review our Hotel on TripAdvisor! As you rightly said, the Hilton Yaoundé remains the first choice of international and national travelers since 1990! It is important to say that most part of its public areas, commercial facilities have been renovated in several occasions. We do take note of... More 

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Additional Information about HILTON YAOUNDE

Address: Boulevard du 20 Mai, Yaounde B.P. 11852, Cameroon
Phone Number:
Location: Cameroon > Centre Region > Yaounde
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — HILTON YAOUNDE 5*
Number of rooms: 248
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Also Known As:
Hilton Yaounde Hotel Yaounde
Yaounde Hilton
Hilton International Yaounde

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