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HILTON YAOUNDE

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Boulevard du 20 Mai, Yaounde B.P. 11852, Cameroon
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HILTON YAOUNDE
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HILTON YAOUNDE
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314 reviews from our community

Traveler rating
    75
    148
    63
    21
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Harare, Zimbabwe
Top Contributor
56 reviews 56 reviews
35 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

i have stayed at this hotel many times before but i am glad they keep finding ways to improve the service....am especially happy with the new executive lounge and the service offering there. the service is great and i look forward to coming back home....Clean spacious rooms, lovely food, friendly staff

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear RamsaySh, Glad you enjoyed your last stay with us and particularly happy that the Executive Lounge and its team have done their part to reach your satisfaction! It's always great to have loyal guests like you coming back to their second HOME! We are looking forward to your next stay. On behalf of the entire team, THANK YOU for... More 

Senior Contributor
40 reviews 40 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very good rooms. Spacious and clean. Helpful service team. Overall, I like it. My room was overlooking the Main Street. TV channels were perfect in terms of options. Internet was free in my room despite that they said it will be charged. I highly recommend it b

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear NaderHawari, first of all I would like to thank you for recently staying with us! Great to learn that you were totally satisfied with the service and the overall experience. Hope we will have the pleasure of welcoming again soon! Kind regards, Hendrick Calles Director of Operations More 

Hong Kong, China
Top Contributor
150 reviews 150 reviews
145 hotel reviews
268 helpful votes 268 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've recently stayed a couple of times at Hilton Yaounde and I can only report that this hotel is a very nice place to stay in Yaounde. It's surely not a brand new hotel with all the latest facilities a discerned traveler is looking for but this hotel has been very well maintained, especially for a hotel located in Africa... More 

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear RCBLHKG, thank you for staying recently at the Hilton Yaoundé and for taking the time to share your experience with other future Guests! We are glad that the overall experience, the room and the service provided by our team members have exceeded your expectations. Chefs were excited to read your comment about the brioche which was close to perfection,... More 

Lagos, Nigeria
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hilton in Yaounde is a total classy home that still manages to maintain an atmosphere of family-like welcome and hospitality. This went from the receptionist to the chambermaid and waitresses right to the bartender and the massage lady at the spa. If you need a home away from home come here!

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Dominik M, on behalf of the entire team I would like to thank you for sharing such a pleasant to read comment about our team members. I'm glad that you could enjoy your stay with us! We have shared your survey with the concerned departments and team members. Hope you had a pleasant journey back to Lagos despite the... More 

Oyyawa, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

Only 5* hotel in Yaoundé, but don't expect too much, it meets the basic requirements but not on the same level as other Hiltons. Staff are extremely friendly but don't seem to be supported by senior staff/ corporation.

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Daniel G, First of all thank you for choosing the Hilton Yaoundé as your "Home away from Home", especially when being so far from Canada! It is through our Guest comments and feedback that we can learn from mistakes and improve service up to our Guest expectations, so thank you for sharing your comment with fellows and future travelers.... More 

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 11, 2015 via mobile

The reception staff are welcoming us very warm, check in also fast. We got spacious room facing to the main city road and mountain in the north. Amenities and minibar are satisfactory. Bathroom is clean. Attention!: The carpet must be wash very soon, my white colored hotel slipper sole become brown just after I used it in the room. Room... More 

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Wisena B, first of all thank you for having chosen us during your recent stay in Yaoundé and also for sharing your experience with other fellows travelers on TripAdvisor. We are very happy to learn that your stay was satisfactory and pleased to read your comments about the service and the team members. Alain our Housekeeper has already shared... More 

Lagos, Nigeria
1 review
4 of 5 stars Reviewed February 5, 2015

I really appreciated and enjoyed my stay in Hilton Hotel Yaounde. I was very happy to see the state of the hilton after so many years. Very nice renovation! The 8th Floor (Executive) is a MUST! Leopold from Lagos

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Leopold, We are glad to know that we made you feel at home during your recent stay with us! It is always a pleasure to welcome returning Guests! And this time you could experience the latest jewel of the crown...The Executive floor and Lounge!! Hope you had a safe and peaceful journey back to Lagos. Let's hope we will... More 

Senior Contributor
41 reviews 41 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 23, 2015

Cameroon paced service but location is good close to government and business centers. standard hilton facilities to aid in business transactions etc. Lounge area is good especially during football games as it provides a nice area to socialize with nationals.

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Jason B, first of all we would like to thank you for your loyalty towards Hilton Worldwide. We are happy to learn that you could interact with locals at the Executive Lounge, although football games should not be broadcasted, the brand new Executive Lounge is THE place to be seen when in the Capital. As locals call it, perfect... More 

New Delhi, India
2 reviews
5 of 5 stars Reviewed January 20, 2015

It is the best business hotel and as well as best located Hotel in Yaounde. Most of the government offices are at walking distance. The hotel staff at Reception, Executive Lounge, House Keeping and Restaurants is very co-operative and helpful. The hotel has all required facilities in house. Bit expensive but no option.

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Mr. Naresh Kumar, on behalf of the entire team I would like to thank you for taking the time to review us on TripAdvisor. Your kind comments have been shared with the concerned departements and we are happy that we could finally sign the corporate rate agreement. As always we are looking forward to welcome you here, at your... More 

Cotonou, Bénin
Contributor
18 reviews 18 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 10, 2015

Everything works quite well, but does not reach the expected quality for such an overpriced hotel. Slowliness of service in rooms, dining, bar, everywhere. But overall the quality is OK. Excellent location in the city center, close to administration and some shopping centers.

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Roland632, thank you for staying at the Hilton Yaoundé during your recent stay in Cameroon. We would like to thank you as well for sharing some aspects of your stay and more importantly for providing constructive feedback which is the best and most direct way to quickly tackle our grey areas. We have already shared with the food and... More 

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