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HILTON YAOUNDE

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Boulevard du 20 Mai, Yaounde B.P. 11852, Cameroon
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HILTON YAOUNDE
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HILTON YAOUNDE
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362 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (103)
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nairobi, Kenya
1 review
2 of 5 stars Reviewed yesterday NEW

the bathroom, wardrobe and the furnitures in the room were very old and their appearance were dirty. The room carpet was very old and dirty. The breakfast buffet was not satisfactory. This is the second bad hilton in the world after hilton nairobi.

Review collected in partnership with Hilton Hotels & Resorts

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Yaounde, Cameroon
2 reviews
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel over the last 5 years. It has gone from a literal dump to a quality stay. A bit on the expensive side but I do not regret having to stay at the hotel in the future. Safe, Clean and good AC units. Well done!

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Scott B, thank you for recently choosing the Hilton Yaounde as your home away from home and also for taking the time to share your valuable feedback with other fellow travelers. It is with great pleasure that we went through your comment this morning during the daily briefing, it is encouraging to see that we are on the right... More 

DOUALA, Cameroon
1 review
4 of 5 stars Reviewed 2 weeks ago

Additives limited. Some improvement on spicing. The fish was not really fresh. Servants require to wear some smile during executing job.Water should be served rather than demanding. Good appearances and overall neatness.

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Macdonald K, thank you for taking the time to share your experience with us and more importantly for staying with us during your recent visit in Yaounde. We take our guest comments very seriously and I'm glad to inform that our Chef is currently investigating on what could have been the cause of the lack of freshness with the... More 

Douala, Cameroon
2 reviews
5 of 5 stars Reviewed 4 weeks ago

A great hotel at the centre of the city. It is one of my most enjoyed hotels. Quiet, secured and very loving experience especially from the staff. Its architecture is just so amazing. Look forward to my next trip to Yaound1

Review collected in partnership with Hilton Hotels & Resorts

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Marielle A, Guest Relations Manager at HILTON YAOUNDE, responded to this review

Dear Aloysius V, it is always a pleasure to read comments that shows our guest total satisfaction. As an hotel, it is our main objective. We have shared your kind words with the staff who was very enthusiastic. Thank you for this special moment. We hope we will have the pleasure of welcoming you back soon. Warm regards, Hendrick Calles... More 

Lagos, Nigeria
1 review
5 of 5 stars Reviewed June 22, 2015

The ambience of the hotel is welcoming. The staff members are courteous and ever helping. The services are excellent. All these combined to provide a place akin to a home. Hilton brand promise is well delivered.

Review collected in partnership with Hilton Hotels & Resorts

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Marielle A, Guest Relations Manager at HILTON YAOUNDE, responded to this review

Dear Olajide H, wouh! It is always glad to read these kind of comments. Thank you very much for your kind words about the ambience of the hotel, the staff and the service. We have shared them with the team and can tell they were very enthusiastic. We will continue to work hard to make you feel like at your... More 

Johannesburg, South Africa
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 27, 2015

It is a nice hotel with great staff. Very friendly and responsive staff. The food is excellent across all restaurants even room service. Very little to complain about. Maybe carpets not a great idea in such a humid client even though air conditioning is great throughout hotel. When in Yaounde I would probable say this would be your best bet... More 

Was this review helpful? Yes
Marielle A, Guest Relations Manager at HILTON YAOUNDE, responded to this review

Dear Sam K, First of all we would like to thank you for reviewing our Hotel on TripAdvisor but most importantly for your loyalty to us. We are extremely pleased to read that you were entirely satisfied with your stay at Hilton Yaounde. Regarding the carpet, our accommodation must comply with Hilton standards. Anyway, we have a room without carpet... More 

Nairobi, Kenya
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 27, 2015

As Hilton Hotels are located throughout the world, I was expecting an experience consistent with most chain hotels. I was pleasantly surprised that the Hilton in Yaounde is unlike any other Hilton I have seen. First, the room are extremely comfortable and the staff are great. There is turn down service every evening and I was offered a wonderful complimentary... More 

Was this review helpful? Yes 1
Marielle A, Guest Relations Manager at HILTON YAOUNDE, responded to this review

Dear Barbar H, Thank you for leaving such a positive review in TripAdvisor. We have shared your kind words with the team and can tell they were very enthusiastic. We will now continue to work hard to ensure we will deserve equal comments in your next visits. Warm regards, Hendrick Calles Director of Operations More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 20, 2015

Very nice hotel with comfortable rooms. Breakfast is fabulous with a large choice of items in a large spacious room. The air-conditioning is not always working well and the water in the bathroom is brown.

Was this review helpful? Yes
Marielle A, Guest Relations Manager at HILTON YAOUNDE, responded to this review

Dear Luc M, Thank you for staying recently at the Hilton Yaoundé and for taking the time to share your experience with other future Guests! Thank you for such a rewarding words regarding our rooms. Chefs and the restaurents team are excited to read your comment about the breakfast. We have already shared the comment regarding the air-conditioning and the... More 

San Diego, California
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 16, 2015

Probably the best hotel in Yaounde, but extremely expensive. If you can afford it you get a 5 star place with great customer service, a super breakfast, decent restaurants and good rooms. A bit cheap when you have to pay for your soda in the gold lounge because it was during breakfast time... Nice pool, quiet place

Was this review helpful? Yes
honore-guiondogno, Responsable relations clients at HILTON YAOUNDE, responded to this review

Dear IVO F.N, Thank you for staying recently at the Hilton Yaoundé and for taking the time to share your experience with other future Guests! We are glad to learn that the overall experience was good and we would like also to thank you for your kind comments about the hotel. We will continue to work hard to maintain the... More 

Washington, United States
1 review
5 of 5 stars Reviewed May 15, 2015

The service industry is always a challenge in Africa. However, the Hilton Yaounde is one of the best hotels in Africa. I found everything to just my liking. This is coming from someone who travels extensively in Africa. I would highly recommend it.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
honore-guiondogno, Responsable relations clients at HILTON YAOUNDE, responded to this review

Dear M MATHIAS The entire team of Hilton Yaoundé thanks you for your recent stay and for sharing with other future travelers the impression of your stay. We are glad to learn that the overall experience was good and we would like also to thank you for your kind comments about the hotel and services We will continue to work... More 

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