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HILTON YAOUNDE

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Boulevard du 20 Mai, Yaounde B.P. 11852, Cameroon
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HILTON YAOUNDE
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HILTON YAOUNDE
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341 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It is a nice hotel with great staff. Very friendly and responsive staff. The food is excellent across all restaurants even room service. Very little to complain about. Maybe carpets not a great idea in such a humid client even though air conditioning is great throughout hotel. When in Yaounde I would probable say this would be your best bet... More 

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Nairobi, Kenya
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As Hilton Hotels are located throughout the world, I was expecting an experience consistent with most chain hotels. I was pleasantly surprised that the Hilton in Yaounde is unlike any other Hilton I have seen. First, the room are extremely comfortable and the staff are great. There is turn down service every evening and I was offered a wonderful complimentary... More 

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Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice hotel with comfortable rooms. Breakfast is fabulous with a large choice of items in a large spacious room. The air-conditioning is not always working well and the water in the bathroom is brown.

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Marielle A, Guest Relations Manager at HILTON YAOUNDE, responded to this review

Dear Luc M, Thank you for staying recently at the Hilton Yaoundé and for taking the time to share your experience with other future Guests! Thank you for such a rewarding words regarding our rooms. Chefs and the restaurents team are excited to read your comment about the breakfast. We have already shared the comment regarding the air-conditioning and the... More 

San Diego, California
Contributor
16 reviews 16 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Probably the best hotel in Yaounde, but extremely expensive. If you can afford it you get a 5 star place with great customer service, a super breakfast, decent restaurants and good rooms. A bit cheap when you have to pay for your soda in the gold lounge because it was during breakfast time... Nice pool, quiet place

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honore-guiondogno, Responsable relations clients at HILTON YAOUNDE, responded to this review

Dear IVO F.N, Thank you for staying recently at the Hilton Yaoundé and for taking the time to share your experience with other future Guests! We are glad to learn that the overall experience was good and we would like also to thank you for your kind comments about the hotel. We will continue to work hard to maintain the... More 

Washington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The service industry is always a challenge in Africa. However, the Hilton Yaounde is one of the best hotels in Africa. I found everything to just my liking. This is coming from someone who travels extensively in Africa. I would highly recommend it.

Review collected in partnership with Hilton Hotels & Resorts

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honore-guiondogno, Responsable relations clients at HILTON YAOUNDE, responded to this review

Dear M MATHIAS The entire team of Hilton Yaoundé thanks you for your recent stay and for sharing with other future travelers the impression of your stay. We are glad to learn that the overall experience was good and we would like also to thank you for your kind comments about the hotel and services We will continue to work... More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First, let me say the staff here is phenomenal and will go out of there way to help you. The quality of the hotel is just so-so, mostly because it is old and hasn't been updated in years. The rooms, while clean, can be a bit smelly and old. The pool is nice and clean, again a bit old. The... More 

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Elizabeth W, we are glad to read that you were satisfied with your stay at our property. Thank you for recognizing the helpfulness of our team members and in particular the Gym coach, he was very pleased to read this comment. It is through guest feedback like yours that we will improve our services and ensure a 10/10 experience... More 

Kiev
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice staff. Good service. Free Wi-Fi only in the lobby and very slow. Swimming pool is good but on weekend is used by non-guests and sometimes crowded. The same goes abou Gym and sauna. Nice clean places but with outside visitiors sometimes crowded.

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear UkrainianKiev, we are glad to learn that your experience with us was satisfactory. Thank you for sharing it with other fellow travelers on TripAdvisor. It is true that the Pool and the Gym are quite popular among Yaoundé community on weekends, we are sorry if this came across as an inconvenient to you, we will certainly address this concern... More 

Ottawa, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed at Hilton Yaoundé for 10 days for a training seminar. This hotel is just outstanding in all aspects. The quality of service is exceptional. Very professional staff that care about you 24 hours a day. Excellent food in all 3 restaurants and conference facilities are A++. I strongly recommend this hotel for your stay in Yaoundé.

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Richard F, Thank you for leaving such a positive review in TripAdvisor. Your comments have been shared with the entire team! It was a pleasure having you as a guest during those 10 days! Hope you had a nice journey back home. Looking forward to the pleasure of welcoming you back soon. Kind regards, Hendrick Calles More 

Salzburg, Austria
1 review
5 of 5 stars Reviewed 4 weeks ago

My third stay in Yaounde Hilton. Very high standards for service, cleanliness, and friendliness of staff. Naturally top-notch furnishings and equipment in the rooms. The only drawback are the high prices in the restaurants, compared to local prices.

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Christopher F, it is always a pleasure to read comments that shows our guest total satisfaction, as Hoteliers this is our main objective. I have taken the liberty to share your kind words with the team and I can tell they were very enthusiastic. We hope we will have the pleasure of welcoming you back soon in your "Oasis... More 

New Delhi, India
2 reviews
4 of 5 stars Reviewed 4 weeks ago

It is the best hotel In Yaounde. There is no option, we have to stay in this as it is a status symbol for my designation. However the cost charged is too heavy for the luxury offerred. Since there is hardly any competition, there is no option. I will definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Mohinder G, it is a pleasure to read that the overall experience met your expectations to the point of returning to Hotel in the future. We would be delighted to welcome you back. Best regards, Hendrick Calles More 

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