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HILTON YAOUNDE

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Boulevard du 20 Mai, Yaounde B.P. 11852, Cameroon
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HILTON YAOUNDE
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HILTON YAOUNDE
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325 reviews from our community

Traveler rating
    80
    153
    64
    21
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Accra, Ghana
1 review
4 of 5 stars Reviewed yesterday NEW

Quality of service is fantastic and it's definitely home away from home. You're assured of good quality service with ever-friendly staff ready to render needed service. Your peace of mind is guaranteed and you'll never miss home.

Review collected in partnership with Hilton Hotels & Resorts

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United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Close to many ministries and business. Pool and bar pool + fitness center and spa are of great value to rest and relax. Easy to have meetings there, either as group or just over a drink at the lobby. Service is nice

Review collected in partnership with Hilton Hotels & Resorts

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Lisbon, Portugal
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

It was my second time at Hilton Yaoundé. Very Good location in the Heart of the Town. The place is very safe if this is one of your concerns. Perfect Hotel for business lots of spaces to handle meetings. Staff is very polite and professional. From reception, bars and restaurant, you can expect a first class service from staff, the... More 

Was this review helpful? Yes 1
Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Paulo A, Muito obrigado! It is a real pleasure to learn through your comment on tripAdvisor that we have fulfilled your expectations and we became an OASIS in Yaoundé! We will continue to work hard providing exceptional service and building memorable experiences. Até a prossima! Kind regards, Hendrick Calles More 

Douala, Cameroon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and myself have spent last weekend at Hilton Yaoundé and I can just say it has been a perfect experience! Comfortable, kind and relaxing weekend! Obviously, as a Hilton property, everybody makes you feel like at home. I asked for an upgrade knowing that I would get access to the lounge and the stay became great. The executive... More 

Was this review helpful? Yes 1
Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear General M, thank you for recently staying with us, the entire team is very proud that your wife and yourself could find your particular "cloud" in our property. The team members you mentioned have been recognized and prized on your behalf. We will continue the pursue of excellence in order to maintain the high standard you have encountered during... More 

Harare, Zimbabwe
Top Contributor
58 reviews 58 reviews
36 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i have stayed at this hotel many times before but i am glad they keep finding ways to improve the service....am especially happy with the new executive lounge and the service offering there. the service is great and i look forward to coming back home....Clean spacious rooms, lovely food, friendly staff

Was this review helpful? Yes 1
Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear RamsaySh, Glad you enjoyed your last stay with us and particularly happy that the Executive Lounge and its team have done their part to reach your satisfaction! It's always great to have loyal guests like you coming back to their second HOME! We are looking forward to your next stay. On behalf of the entire team, THANK YOU for... More 

Senior Contributor
47 reviews 47 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good rooms. Spacious and clean. Helpful service team. Overall, I like it. My room was overlooking the Main Street. TV channels were perfect in terms of options. Internet was free in my room despite that they said it will be charged. I highly recommend it b

Was this review helpful? Yes 1
Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear NaderHawari, first of all I would like to thank you for recently staying with us! Great to learn that you were totally satisfied with the service and the overall experience. Hope we will have the pleasure of welcoming again soon! Kind regards, Hendrick Calles Director of Operations More 

Hong Kong, China
Top Contributor
150 reviews 150 reviews
145 hotel reviews
278 helpful votes 278 helpful votes
4 of 5 stars Reviewed March 15, 2015

I've recently stayed a couple of times at Hilton Yaounde and I can only report that this hotel is a very nice place to stay in Yaounde. It's surely not a brand new hotel with all the latest facilities a discerned traveler is looking for but this hotel has been very well maintained, especially for a hotel located in Africa... More 

Was this review helpful? Yes 1
Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear RCBLHKG, thank you for staying recently at the Hilton Yaoundé and for taking the time to share your experience with other future Guests! We are glad that the overall experience, the room and the service provided by our team members have exceeded your expectations. Chefs were excited to read your comment about the brioche which was close to perfection,... More 

Lagos, Nigeria
1 review
5 of 5 stars Reviewed March 15, 2015

The Hilton in Yaounde is a total classy home that still manages to maintain an atmosphere of family-like welcome and hospitality. This went from the receptionist to the chambermaid and waitresses right to the bartender and the massage lady at the spa. If you need a home away from home come here!

Review collected in partnership with Hilton Hotels & Resorts

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Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Dominik M, on behalf of the entire team I would like to thank you for sharing such a pleasant to read comment about our team members. I'm glad that you could enjoy your stay with us! We have shared your survey with the concerned departments and team members. Hope you had a pleasant journey back to Lagos despite the... More 

Oyyawa, Canada
1 review
3 of 5 stars Reviewed March 5, 2015

Only 5* hotel in Yaoundé, but don't expect too much, it meets the basic requirements but not on the same level as other Hiltons. Staff are extremely friendly but don't seem to be supported by senior staff/ corporation.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Daniel G, First of all thank you for choosing the Hilton Yaoundé as your "Home away from Home", especially when being so far from Canada! It is through our Guest comments and feedback that we can learn from mistakes and improve service up to our Guest expectations, so thank you for sharing your comment with fellows and future travelers.... More 

Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 11, 2015 via mobile

The reception staff are welcoming us very warm, check in also fast. We got spacious room facing to the main city road and mountain in the north. Amenities and minibar are satisfactory. Bathroom is clean. Attention!: The carpet must be wash very soon, my white colored hotel slipper sole become brown just after I used it in the room. Room... More 

Was this review helpful? Yes 2
Hendrick C, Director of Operations at HILTON YAOUNDE, responded to this review

Dear Wisena B, first of all thank you for having chosen us during your recent stay in Yaoundé and also for sharing your experience with other fellows travelers on TripAdvisor. We are very happy to learn that your stay was satisfactory and pleased to read your comments about the service and the team members. Alain our Housekeeper has already shared... More 

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