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Golden Tulip Le Silmande Ouagadougou

Route de Kaya - 01 BP 4733, Ouagadougou, Burkina Faso
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1 room 1 guest
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Golden Tulip Le Silmande Ouagadougou
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58 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (58)
  • Mar-May only
    (20)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (17)
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Washington DC, District of Columbia
Level Contributor
131 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
2 of 5 stars Reviewed June 22, 2015

Beds are comfortable enough and the breakfast is ok. Service is ok too. It's cheap I guess but that does not excuse the dirt, carpets were never cleaned, the bathroom was in a bad state of disrepair, the Internet is super slow and there are only news channels in English. Worth spending more money to stay somewhere better.

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Daniel Z, Revenue Manager at Golden Tulip Le Silmande Ouagadougou, responded to this review

Dear Brunsky Thank you for sharing your comments about your recent stay in our hotel. I regret to read that your experience did not meet with your expectations and please allow me to apologize for any inconvenience you experienced. But all our rooms are cleaned daily, could you please send us the room number where you stayed and the date.... More 

Washington DC
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed May 30, 2015

A four star hotel: * One star for the broken AC on a 40 degree Celsius day (105 degrees fahrenheit) * One star for the telephone that didn't work * One star for the leaking ceiling that flooded my bathroom and spilled over to the room carpet, the peeling sunscreen on the windows, the decrepit elevators, the non-existent wifi *... More 

Was this review helpful? Yes 1
Daniel Z, revenue manager at Golden Tulip Le Silmande Ouagadougou, responded to this review

Dear Zouave2K, Thank you for sharing your comments about your recent stay in our hotel. I regret to read that your experience did not meet with your expectations and please allow me to apologize for any inconvenience you experienced. Please rest assured that each point you've raised has been discussed in detail with management team and we are committed to... More 

Travelers are raving about these Ouagadougou hotels

Nairobi, Nairobi, Kenya
2 reviews
3 of 5 stars Reviewed May 14, 2015

Rooms of a good standard. Aircon works well. Good shower and I always had hot water. Restaurant serves an excellent lamb curry. Nice big pool. One negative is that the TV in the room has no English channel except for CNN and BBC - rest all in French. Free wifi - speed = fair.

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Daniel Z, Revenue Manager at Golden Tulip Le Silmande Ouagadougou, responded to this review

Dear Jacques M. Thank you for sharing your comments about your recent stay in our hotel. We are very grateful for your remarks, they encourage us to continue our efforts so that the services we provide you meet your expectations. We hope to have the opportunity to welcome you again soon. More 

Renaix
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 7, 2015

In the overall it is a pleasant hotel and well situated for Business Purposes. I stayed at other hotels in Accra and it is a good hotel. However, I booked two weeks in advance to have a nice room but at the arrival (after a 20h journey between flights and Airports) me and other guest were stranded at the reception.... More 

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Guernsey
Level Contributor
98 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed May 5, 2015

We were visiting Burkina Faso on a charity visit, and we needed a base which would provide us with reasonable accommodation, which was safe, and keep us healthy. This hotel is well placed to provide all of this, and we felt satisfied overall. The rooms were large and comfortable, with good air conditioning, which is essential for a good nights... More 

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North Wales
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 23, 2015

This is a good standard hotel. It has a nice sized pool, children's pool and jacuzzi stle pool. The pool bar is fairly well stocked and you can either sit in shade or the sun. Plenty of chairs and loungers with 'beach huts if you need some shade. The hotel is very clean, and bedrooms are a good size. The... More 

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Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 20, 2015

An upscale oasis for the weary traveler. Be warned, Burkina Faso is a French speaking country and so is this hotel! The staff are friendly and helpful but come prepared with your charades skills if you don't speak French. The rooms and dinning were excellent. Also not at the time of my visit there was no gym and no ATM... More 

Was this review helpful? Yes 1
Daniel Z, revenue manager at Golden Tulip Le Silmande Ouagadougou, responded to this review

Dear Fancy Diggs The staff is thanking you for sharing your comments on tripadvisor. We are glad that you enjoyed your stay with us. The fitness center is closed for renovation and the ATM is now operational. We note that you have had trouble communicating in your language. The staff has an average level of English and ongoing training is... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 11, 2015

The hotel has recently been renovated, bedrooms and showers are modern, the staff is helpful, breakfast is very nice and offers plenty of choices. Huge pool.Maybe only thing to criticize is the fact that the internet isn't the best and there is no gym. I would highly recommend though, as it is a cheaper and nicer alternative to the Laico... More 

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San Zenone degli Ezzelini, Italy
Level Contributor
83 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 18, 2015

I tried 3 others Hotels in Ouagadougou and definitely this is the best. Because it is the sole wester style hotel in the city. The breakfast is the best I seen here. Still acceptable. I used two time the room service having acceptable club sandwich first and hamburgher the day after. The location is convenient to the city and to... More 

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Daniel Z, revenue manager at Golden Tulip Le Silmande Ouagadougou, responded to this review

Dear GMZ63 I want to personally thank you for your return on your experience at Golden Tulip Le Silmandé It is always with great interest that we read what our guests think about our hotel. This leads us to continually improve service. hoping to see you again very soon. Sincerely More 

Ennis, Ireland
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed March 17, 2015

Perhaps it is because the hotel has not been fully reestablished following refurbishment but despite the very good rooms this hotel has a dead atmosphere at times almost like an institution. One evening I went to the restaurant which serves good food but quickly retreated to my room to avail of room service such was the dim light and downbeat... More 

Was this review helpful? Yes 1
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