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Lansmore Masa Square

Plot 54353, New CBD | Cnr Khama Crescent & Western Avenue, Gaborone, Botswana
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Lansmore Masa Square
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Lansmore Masa Square
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157 reviews from our community

Traveler rating
    53
    67
    26
    6
    5
See reviews for
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126
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Lansmore Masa Square
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Joburg
Top Contributor
100 reviews 100 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed July 25, 2014 via mobile

This is one of the better business hotels in Gaborone . The service levels are however better than the rest and a number of the staff really try hard. Our private functions were also prepared with a extra touch. I recommend the stay for business purposes.

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Rupert E, General Manager at Lansmore Masa Square, responded to this review

Thank you for your kind review - I am so pleased we pleased you. Please come again soon. More 

Sutton Coldfield, United Kingdom
Top Contributor
267 reviews 267 reviews
81 hotel reviews
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed July 22, 2014

I have stayed twice. The immediate impressions are very good. However whilst the rooms are modern in appearance they have been fitted out cheaply and are showing signs of ageing far more than you would expect in a new hotel. The wifi is also at best mixed. For me not the best experience in Gaborone.

Was this review helpful? Yes 2
Rupert E, General Manager at Lansmore Masa Square, responded to this review

I am very sorry to see your review and especially that you found your room tired. I am pleased to report that our WIFI has been much improved since you stayed still offering the fastest and only completely free service in town. Please let me know when you next plan to come to Gaborone and I will handle your reservation... More 

Cape Town
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 16, 2014

I enjoyed my stay overall. I found the staff helpful, friendly and hospitable. Would recommended it for business and leisure travel. On site gym and restaurant highly convenient. The hotel is also close to other areas of business which makes it easy for a first time traveller to the country.

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Rupert E, General Manager at Lansmore Masa Square, responded to this review

Thank you for your kind and helpful review - I am so pleased you liked the place and Gaborone in general. I hope you will be back soon. More 

Gaborone, Botswana
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 13, 2014

I checked in about an hour ago. Having read other reviews on here, after check in I asked for a quiet room. I was told the room I was given was only noisy on a Thursday, Friday and Saturday and I would be able to move later in the week. Now who wants to have to do that? I demanded... More 

Was this review helpful? Yes 2
Rupert E, General Manager at Lansmore Masa Square, responded to this review

I am so sad to see your review and can only now hope that your stay improved after a more than disappointing first hour. We have looked and looked to try to find Duty Manager reports of your grievances but alas can find none. Please do get in touch with me personally. I would very much like to know more... More 

Pretoria, Gauteng, South Africa
2 reviews
5 of 5 stars Reviewed July 5, 2014

I cannot start explaining how much I enjoy the stay at Lansmore Masa Square! They provide everything and more a 5 Star hotel should! I have been there in May, and went back in June, and have decided to make them my official Accommodation for myself, and my Company when ever I need to send them to Botswana! Excellent and... More 

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Rupert E, General Manager at Lansmore Masa Square, responded to this review

What a thrill to read your review - thank you so much. I am so pleased you enjoyed the Absolut bar - we are extending it in September on the back of the launch of Absolut's new Elyx vodka - We shall see you back soon I hope. More 

1 review
5 of 5 stars Reviewed July 5, 2014

The best service with a smile. Awesome entrainment at ABSOLUT at night on weekends. Fully functional gym and a breakfast buffet to die for. When in Botswana no other place like it. My home away from home.

Was this review helpful? Yes
Rupert E, General Manager at Lansmore Masa Square, responded to this review

Thank you so much for your kind review - we are all delighted you liked the place - we look forward to welcoming you 'home' soon. More 

Miami
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 25, 2014

Being in Gaborone some times I could say that if you are traveling for business, the Lansmore is the best option based in the location, services and ammenities available. All the staff is very nice and helpful. Behind the hotel you have several restaurants and a very happening atmosphere.

Was this review helpful? Yes 2
Rupert E, General Manager at Lansmore Masa Square, responded to this review

Thank you kindly for your review - so please Lansmore is your home in Gabs More 

Belgirate, Italy
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2014

A very nice hotel, great service, good location and amazing food. The satff are very helpfull and accomodating. Good breakfast and very fast internet connection. The hotel interior is very modern and as well as the amenities. The hotel was very busy esp the bar which is amazing.The hotel appears to be new which you could also see in the... More 

Was this review helpful? Yes 2
Rupert E, General Manager at Lansmore Masa Square, responded to this review

so very pleased to read your review - thank you so much More 

Gaborone, Botswana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2014

I stay at Lansmore once every two months and the service keeps improving each time I visit. Food from their restaurants is exceptional and the staff are always friendly and helpful throughout my stay.

Was this review helpful? Yes 1
Rupert E, General Manager at Lansmore Masa Square, responded to this review

Many many thanks for your kind review - see you soon again I hope More 

Senior Contributor
31 reviews 31 reviews
11 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed June 22, 2014

I first reviewed the Lansmore in November 2013. Now I am half way through a week stay in late June 2014. Here is the update. The WiFi is still hit and miss. Some rooms are fine, in some rooms it is non-existent. Getting the VPN to work is always a concern. Deferred maintenance is showing up now. My initial room... More 

Was this review helpful? Yes 1
Rupert E, General Manager at Lansmore Masa Square, responded to this review

Thank you for your full and frank feedback mid stay - I think we have worked out who you are ! It would be terrific to meet you personally if you have the time and energy to do so. Every day we challenge ourselves to do better than we did yesterday. Every ounce of feedback, good and bad, is taken... More 

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