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Cresta Lodge Gaborone

2 Km from City Center | Samora Machel Dr, Gaborone 00000, Botswana
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Cresta Lodge Gaborone
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Cresta Lodge Gaborone
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39 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Level Contributor
122 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed today NEW

We stayed at this Hotel for almost a week during our trip to Gaborone. The hotel is lovely - with tastefully decorated rooms, good wifi connection and nice ambience. The breakfast was good and so was the restaurant that was on site. The staff is super - friendly, especially the manager Mr. Dass, who made us all feel at home.... More 

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Deventer, The Netherlands
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In basis the hotel is ok, but some maintenance to the rooms, especially the bathroom is needed. As the hotel is situated near the governmental and business area, it is ideal if you are here for business. For tourist I would not recommend it, because the environment has not that much to offer. Like most of the hotels in the... More 

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Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Hans V. Thank you for reviewing Cresta Lodge Gaborone on Tripadvisor. We are pleased that you enjoyed our food and that the wifi worked to your liking. We appreciate your feedback highlighting areas needing improvement. We have a maintenance program currently underway to address areas pointed out. We hope to see you again on your next visit to Gaborone.... More 

London, United Kingdom
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 7, 2015

On the cheaper end of conference centres Cresta Lodge offers decent quality and clean rooms at a good value. They provide airport transfers (at specific times so make sure you check what they are and book in advance) and internet connection. The meals are all buffet with limited choice and variety. The staff is very nice and helpful, there is... More 

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Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Mafalda P. We appreciate your feedback highlighting areas of improvement at Cresta Lodge Gaborone. It is with constructive feedback from our valued guests like you that we can continuously aim to do better. We look forward to welcoming you back soon and trust that you will notice a marked improvement. Kind regards Mr B. Dass, General Manager, Cresta Lodge... More 

Gauteng, South Africa
Level Contributor
4 reviews
4 of 5 stars Reviewed May 27, 2015

I stayed here for five nights and experienced the most welcoming and professional service. The staff was always courteous and extremely helpful. The breakfast buffet was a lovely spread for all sorts of discerning tastes, and the rooms were immaculate. I would definitely recommend this Lodge to fellow travellers.

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Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Matsepe_S Thank you for recommending Cresta Lodge Gaborone on Tripadvisor. We appreciate your patronage and look forward to welcoming you back to Gaborone and especially to Cresta Lodge. Yours sincerely Mr B. Dass, General Manager, Cresta Lodge Gaborone More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 16, 2015

For a 3* Hotel it really isn't that bad. I didn't realize it was 3* as our travel department booked based on my location requirements and I usually stay at 4-5* hotels. The service from all the staff is great - they are extremely friendly and helpful. The hotel in general is very well kept and clean - the most... More 

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Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Jetblazt650 Thank you for making the time to rate our service on Tripadvisor. We appreciate your feedback regarding areas of improvement. Once again, thank you for reviewing our service on Tripadvisor. We look forward to welcoming you back in the near future. Yours sincerely Mr B. Dass, General Manager, Cresta Lodge Gaborone More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 24, 2014

Stayed here for two nights with family in the family rooms. It's a nice place with well furnished rooms and very helpful staff. Wireless is free and available throughout the hotel. The restaurant is great and prepare good food. The children play area was great for the kids. Car park is abundant. I recommend this place to anyone coming to... More 

Was this review helpful? Yes
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Anderson C. Thank you for reviewing Cresta Lodge Gaborone on Tripadvisor and for recommending our hotel to guests visiting Gaborone. It was our pleasure to host you and your family. We look forward to welcoming you back in the near future. Yours sincerely Mr B. Dass, General Manager, Cresta Lodge Gaborone More 

St. Petersburg
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed December 12, 2014

I still remember the hotel and restaurant in their African style which we liked so much and it used to be our favorite place in Gabs. Now is totally changed, contemporary style, nothing special, reminds me of a 2star hotel in Europe. Not worthy to visit again.

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Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Thank you for reviewing Cresta Lodge Gaborone on Tripadvisor. We are sad that you did not like the contemporary feel of our hotel and that we did not meet your expectations. Once again, thank you for making the time to review us on Tripadvisor. We wish you happy travels for the year ahead. Yours sincerely Mr B. Dass,... More 

Gaborone, Botswana
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 9, 2014

Best service from reception to banqueting, had the best interactive experience at the restaurant, Chef Takaruza never ceases to amaze me, great after service & his interaction with clients is out of this world, his food tastes great too, I was lucky to dine on Tswana traditional cuisine day, I must say, I'll keep going back for more, the food... More 

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Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Thank you for reviewing Cresta Lodge Gaborone on Tripadvisor. We are delighted that you had a wonderful stay with us and enjoyed our cuisine. Thank you for the positive feedback regarding our team especially Chef Takaruza. Our team takes great pride in ensuring that guests leave Cresta Lodge with a smile. Once again, thank you for reviewing our... More 

Lusaka, Zambia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 20, 2014

Used the Hotel for a conference this week. Exceptional service ethic - from the manager to Lobby staff. Room - nothing fancy, but clean & everything works. What let this down is the internet connectivity - Sorry - but ANY hotel that wants to cater for Business customers doesnt just need internet - it needs GOOD internet & an unreliable... More 

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Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Greetings from Cresta Lodge Gaborone. Thank you for reviewing us on Tripadvisor. We are pleased that you had a good stay. Concerns relating to WiFi connectivity have been noted. I am pleased to advise that we are currently in the process of upgrading our connectivity platform - which will certainly take care of the wifi glitches we have... More 

Gaborone, Botswana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 16, 2014

We have had the pleasure of using the Cresta Lodge Conference Facilities on at three occasions since their renovation a couple of years ago. Two things set this location apart. First, the "garden" setting is very pleasant and a bit of a retreat from the office. But the thing that stands out is the service; this is unusually good. No... More 

Was this review helpful? Yes
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Greetings from Cresta Lodge Gaborone. Thank you for the positive feedback regarding our conferencing facilities. It is always our pleasure to be of service to you. The feedback relating to our staff being helpful and friendly is appreciated and very encouraging. We look forward to welcoming you back on your next conference. Yours sincerely Mr. B. Dass General... More 

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