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All 12 Gaborone hotels

Cresta Lodge Gaborone

3.0 of 5 Hotel   |   2 Km from City Center | Samora Machel Dr, Gaborone 00000, Botswana
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Cresta Lodge Gaborone
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Ranked #8 of 12 Hotels in Gaborone
A recent review
4 of 5 stars Reviewed July 1, 2014
Jagerboy1 Benoni, South Africa
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26 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Windermere, United Kingdom
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 26, 2014

This place is overpriced and very impersonal. This is a travel lodge. The rooms are quite clean but very basic. The food is terrible and overpriced. The drinks are also overpriced. If you have a choice I am sure you will be able to find somewhere better to stay in Gaborone. Also this hotel is very noisy..

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CrestaManager, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Greetings from Cresta Lodge Gaborone. Thank you for making the time to rate our service on Tripadvisor. We appreciate your feedback. We are sorry that we did not meet your expectations on this visit. Yours sincerely Mr B. Dass, General Manager, Cresta Lodge Gaborone More

Benoni, South Africa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 1, 2014

Stayed at Cresta Lodge after being told Gabarone Sun want 1580 Phula (R1900) a night! Ideally situated not too far from city centre, but far enough away from the hussle & bussle as well as having safe secure parking facility within the property.Staff were very friendly & welcoming right through my 2 day stay. Another HUGE improvement was the wi-fi......way... More

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CrestaHotels, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Thank you for making the time to rate our service on Tripadvisor. We are pleased to have been of service to you whilst you were on business in Gaborone. Thank you for pointing out that our accommodation and dining experience met your needs and you found our staff friendly and helpful. We have been improving our wifi over... More

Melbourne, Australia
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed June 14, 2014

The bedroom was OK, although some noise - mine faced the main road. The bed comfortable and the bathroom quite OK. The breakfast is fine. The WiFi (as described by others) still needs to be addressed properly. The signal in my room was OK (there is what looks like a new wireless router mounted in the ceiling in the hallway).... More

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CrestaManager, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Thanks you you for taking time to review Cresta Lodge Gaborone on Tripadvisor. Your concerns have been duly noted. We are currently exploring different options for improved wifi connectivity with our local service provider. This project has taken longer than we had initially planned. In the interim, we are using the voucher system for our free internet facility... More

Lagos, Nigeria
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 1, 2014

I was accompanying my husband on a business trip, very busy because it was during africa games. We were lucky to find a room a corner with a view of the water tank. Clean small rooms, comfortable beds. They serve lovely breakfast buffet every morning, good food, well cooked but waiters lack attention to guest, the 4 days l stayed... More

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CrestaManager, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Thank you for making the time to rate our service on Tripadvisor. We appreciate your feedback regarding areas of improvement. Retraining of the service staff is currently in progress and I trust that on your next visit you will notice a marked improvement. Once again, thank you for reviewing our service on Tripadvisor. We look forward to welcoming... More

Nairobi, Kenya
Contributor
11 reviews 11 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 26, 2013

A nice place – fairly modern, nice rooms, comfortable bed, nice 32’ LCD TV, good closet space, decent shower etc. Was booked here for a conference, not sure how this compares with other hotels in Gaborone for the $100/night price range. Internet was an issue though. The hotel seems to have a shared wifi connection, so the more people use... More

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CrestaHotels, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Thank you for making the time to rate our service on Tripadvisor. We are pleased that you found our rooms and amenities nice. We appreciate your feedback regarding areas of improvement. Once again, thank you for reviewing our service on Tripadvisor. We look forward to welcoming you back in the near future. Yours sincerely General Manager, Cresta Lodge... More

Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 16, 2013

We went to Botswana over the weekend for their annual toy run which was held in Gaborone. When we first got into Gaborone which was also my first visit to Botswana I didn't think a lot of the place, but was I wrong! We pulled into Cresta lodge....... Immediately staff were helping 30 Harley Davidsons to park by moving road... More

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CrestaHotels, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Greetings from Cresta Lodge Gaborone. We are delighted that your first visit to Botswana and to our Lodge was an awesome experience. We are pleased that the accommodation and dining experience was to your satisfaction. The feedback relating to our staff being helpful and friendly is appreciated and very encouraging. We look forward to welcoming you back in... More

Johannesburg, South Africa
Top Contributor
73 reviews 73 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 16, 2013

What a great weekend with the staff of the Cresta Lodge going out their way to entertain, service and pamper the entire group. The food was great, the beers cold and nothing was too much for the Hotel to look after a group of 27 demanding guests. Very friendly staff, well amintained rooms and sufficient ameneties. We really enjoyed our... More

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CrestaHotels, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Greetings from Cresta Lodge Gaborone. Thank you for making the time to rate our service on Tripadvisor. We are delighted that you enjoyed your stay at Cresta Lodge. Your positive feedback regarding our staff is appreciated and encouraging. We look forward to welcoming you back next year. Kind regards General Manager, Cresta Lodge Gaborone More

Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 14, 2013

Very friendly and helpful staff, ok food, good wine choice. But others have alluded to the bad wifi. It's a deal breaker these days if you're an international traveller and you need to work. The wi-fi connection is poor, to at times non-existent. This is not a Gaborone problem - I worked round the corner at the Sanitas Garden Centre... More

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CrestaHotels, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Greetings from Cresta Lodge Gaborone Thank you for your recent post on Tripadvisor. We value your feedback and look forward to welcoming you back in the near future. Kind regards General Manager, Cresta Lodge Gaborone More

Windhoek
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 24, 2013

It is such a pity that a place with relatively good facilities, fails completely when it comes to service! For the last 2 years I've been staying here on and off and the service has gotten progressively worse. When you report a problem, there is no assistance. No recommendations or even a decent apology. I arrived to no working phone... More

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CrestaHotels, General Manager at Cresta Lodge Gaborone, responded to this review

Cresta Lodge Gaborone Dear Guest, Greetings from Cresta Lodge Gaborone. Thank you for your recent post on TripAdvisor regarding your stay at Cresta Lodge Gaborone. We would like to thank you for staying with us and hope that we will see you again. We regret that you experienced so many problems during your stay with us. We apologize for the... More

Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 16, 2013 via mobile

Hotel is basic with nice rooms. Clean and not badly maintained. Gym equipment needs servicing ang espresso machine was out of order in Chatters. Staff are very helpful and eager to please. Prices are reasonable for Gaborone. Better than Gabs Sun by a mile

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CrestaHotels, General Manager at Cresta Lodge Gaborone, responded to this review

Cresta Lodge Gaborone Dear Alan B, Greetings from Cresta Lodge Gaborone. Thank you for your recent post on TripAdvisor regarding your stay at Cresta Lodge Gaborone. We would like to thank you for staying with us and hope that we will see you again. We are pleased that you had a pleasant stay at Cresta Lodge Gaborone and found our... More

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Additional Information about Cresta Lodge Gaborone

Address: 2 Km from City Center | Samora Machel Dr, Gaborone 00000, Botswana
Location: Botswana > South-East District > Gaborone
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cresta Lodge Gaborone 3*
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Also Known As:
Cresta Lodge Gaborone Hotel Gaborone

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