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Cresta Lodge Gaborone

2 Km from City Center | Samora Machel Dr, Gaborone 00000, Botswana
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Cresta Lodge Gaborone
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Cresta Lodge Gaborone
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35 reviews from our community

Traveler rating
    4
    13
    14
    2
    2
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4
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24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 16, 2015

For a 3* Hotel it really isn't that bad. I didn't realize it was 3* as our travel department booked based on my location requirements and I usually stay at 4-5* hotels. The service from all the staff is great - they are extremely friendly and helpful. The hotel in general is very well kept and clean - the most... More 

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Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Jetblazt650 Thank you for making the time to rate our service on Tripadvisor. We appreciate your feedback regarding areas of improvement. Once again, thank you for reviewing our service on Tripadvisor. We look forward to welcoming you back in the near future. Yours sincerely Mr B. Dass, General Manager, Cresta Lodge Gaborone More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 24, 2014

Stayed here for two nights with family in the family rooms. It's a nice place with well furnished rooms and very helpful staff. Wireless is free and available throughout the hotel. The restaurant is great and prepare good food. The children play area was great for the kids. Car park is abundant. I recommend this place to anyone coming to... More 

Was this review helpful? Yes
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Anderson C. Thank you for reviewing Cresta Lodge Gaborone on Tripadvisor and for recommending our hotel to guests visiting Gaborone. It was our pleasure to host you and your family. We look forward to welcoming you back in the near future. Yours sincerely Mr B. Dass, General Manager, Cresta Lodge Gaborone More 

St. Petersburg
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 12, 2014

I still remember the hotel and restaurant in their African style which we liked so much and it used to be our favorite place in Gabs. Now is totally changed, contemporary style, nothing special, reminds me of a 2star hotel in Europe. Not worthy to visit again.

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Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Thank you for reviewing Cresta Lodge Gaborone on Tripadvisor. We are sad that you did not like the contemporary feel of our hotel and that we did not meet your expectations. Once again, thank you for making the time to review us on Tripadvisor. We wish you happy travels for the year ahead. Yours sincerely Mr B. Dass,... More 

Gaborone, Botswana
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2014

Best service from reception to banqueting, had the best interactive experience at the restaurant, Chef Takaruza never ceases to amaze me, great after service & his interaction with clients is out of this world, his food tastes great too, I was lucky to dine on Tswana traditional cuisine day, I must say, I'll keep going back for more, the food... More 

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Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Thank you for reviewing Cresta Lodge Gaborone on Tripadvisor. We are delighted that you had a wonderful stay with us and enjoyed our cuisine. Thank you for the positive feedback regarding our team especially Chef Takaruza. Our team takes great pride in ensuring that guests leave Cresta Lodge with a smile. Once again, thank you for reviewing our... More 

Lusaka, Zambia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 20, 2014

Used the Hotel for a conference this week. Exceptional service ethic - from the manager to Lobby staff. Room - nothing fancy, but clean & everything works. What let this down is the internet connectivity - Sorry - but ANY hotel that wants to cater for Business customers doesnt just need internet - it needs GOOD internet & an unreliable... More 

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Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Greetings from Cresta Lodge Gaborone. Thank you for reviewing us on Tripadvisor. We are pleased that you had a good stay. Concerns relating to WiFi connectivity have been noted. I am pleased to advise that we are currently in the process of upgrading our connectivity platform - which will certainly take care of the wifi glitches we have... More 

Gaborone, Botswana
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 16, 2014

We have had the pleasure of using the Cresta Lodge Conference Facilities on at three occasions since their renovation a couple of years ago. Two things set this location apart. First, the "garden" setting is very pleasant and a bit of a retreat from the office. But the thing that stands out is the service; this is unusually good. No... More 

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Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Greetings from Cresta Lodge Gaborone. Thank you for the positive feedback regarding our conferencing facilities. It is always our pleasure to be of service to you. The feedback relating to our staff being helpful and friendly is appreciated and very encouraging. We look forward to welcoming you back on your next conference. Yours sincerely Mr. B. Dass General... More 

1 review
5 of 5 stars Reviewed October 27, 2014

Nice hotel,good sportsbar, quality food and beverages. Best services and value for money. Bad wi-fi inside the room bot good wi-fi in restaurant and sportsbar. Lack of Indian food. Should include few Indian dishes.

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Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Greetings from Cresta Lodge Gaborone. We are delighted that you enjoyed your stay with us and that our hotel facilities were to your liking. We are currently upgrading our WiFi platform. By mid 2015 we expect glitches related to WiFi connectivity to have been resolved. We are also happy to assist guests with special food requests. May I... More 

Germiston, Gauteng, South Africa
1 review
4 of 5 stars Reviewed October 14, 2014

I personally enjoyed my experience of this lodge. We were in the country for a choir competition and resided here for the duration of the weekend and I must say,the treatment was exceptional (especially from a lady by the name of Gago). Facilities are on point,not to mention the cleanliness. The menu and the television channels could be improved upon... More 

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Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Thank you for reviewing Cresta Lodge Gaborone on Tripadvisor. We are pleased to have been of service to you whilst you were in Gaborone for your choir competition. Thank you for pointing out that our accommodation and dining experience met your needs and you found our staff friendly and helpful. Our team is encouraged by your remarks including... More 

Johannesburg, South Africa
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 1, 2014

The Accommodation is good, nice standard rooms with adequate bathroom. Sleep was a bit of an issue with the Upstairs aircon unit right outside the wall of My room which droned on all night. After complaining about it, the situation was resolved. All was well till I enquired about whether the meat was Halaal/Kosher and I was told that ALL... More 

Was this review helpful? Yes 1
Cresta_Hotels_Group, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Thank you for reviewing Cresta Lodge Gaborone on Tripadvisor. I am glad to hear that the issue of noise emanating from the aircon compressor was brought under control and resolved to your satisfaction. I also had a meeting with my Executive Chef and we will induct and take through some of the new Kitchen hands on the concepts... More 

Windermere, United Kingdom
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 26, 2014

This place is overpriced and very impersonal. This is a travel lodge. The rooms are quite clean but very basic. The food is terrible and overpriced. The drinks are also overpriced. If you have a choice I am sure you will be able to find somewhere better to stay in Gaborone. Also this hotel is very noisy..

Was this review helpful? Yes
CrestaManager, Manager at Cresta Lodge Gaborone, responded to this review

Dear Guest Greetings from Cresta Lodge Gaborone. Thank you for making the time to rate our service on Tripadvisor. We appreciate your feedback. We are sorry that we did not meet your expectations on this visit. Yours sincerely Mr B. Dass, General Manager, Cresta Lodge Gaborone More 

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