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All 12 Victoria Falls hotels

The Kingdom at Victoria Falls

3.0 of 5 Resort   |   1 Mallet Drive, Victoria Falls, Zimbabwe
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The Kingdom at Victoria Falls
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Ranked #10 of 12 Hotels in Victoria Falls
A recent review
4 of 5 stars reviewed 2 weeks ago
Nkosilathi T Bulawayo
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527 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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There are newer reviews for The Kingdom at Victoria Falls
See the most recent reviews
Bulawayo
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Set in a huge complex, this hotel boasts of being the only hotel in Vic Falls that has everything for everyone in terms of entertainment and we particularly loved the cool welcome towels we received when checking in, in addition to the refreshing welcome drinks. Our stay however coincided with the Falls Fest and the place just like all the... More 

Was this review helpful? Yes 2
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Nkosilathi T Thank you for posting feedback on your stay with us. It is pleasing to note that you loved the cool welcome towels and the refreshing welcome drinks at check-in. We have engaged our chefs to improve the variety of food and we will continue to monitor that our guests have a wonderful dinning experience. Once again thank... More 

Luanda Angola
1 review
5 of 5 stars Reviewed 3 weeks ago

1. warm welcome with a drink and comfortable couches to sit on. 2. large rooms with veranda and all the common facilities 3. close to the falls and city centre.pool environment, musiv arena and the outside bar is a good pacjkage 4. there was music all days and that was interatining

Review collected in partnership with this hotel

Was this review helpful? Yes
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Peter Mashangu Thank you for your feedback from our guest survey. I regret that you found our traditional food had sand particles and I have discussed this matter with my chef, as the satisfaction of our guests is of paramount importance to our business. On again thank for the constructive feedback. I hope to host you again in the... More 

Bulawayo, Zimbabwe
1 review
5 of 5 stars Reviewed 3 weeks ago

A lovely hotel, conveniently located within walking distance from the Falls, with easy access to town and all recreational activities. The rooms are very good, and fresh food that caters for both domestic and international needs.

Review collected in partnership with this hotel

Was this review helpful? Yes
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Danisa2015 Thank you for your feedback on the survey sent to you. It is very pleasing to note that the hotel is conveniently located within walking distance to the Falls and your comments are most welcome. I look forward to welcoming you in the near future. Regards Derrick Kung General Manager The Kingdom at Victoria Falls More 

London, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Kingdom with three colleagues on a weekend escape from a business trip to Johannesburg. My room was spacious with a nice balcony, but the tiled floors made it seem cold and unwelcoming despite the African heat. The bathroom smelled of damp and mould. Service was friendly and the breakfast buffet was ample and included a chef... More 

Was this review helpful? Yes
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear ShellyStans Thank you for posting a review on your stay with us. It is very pleasing to hear that you enjoyed your stay with us. We have taken note of the concerns you experienced and these matters have been addresses as our guests satisfaction is of paramount importance to us. Once again, thank you for the feedback as it... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beautiful hotel through and through. There wasn't much of a welcome into the hotel so I had to figure everything out which was annoying as there was staff loitering about the lobby. There was also a huge puddle of water by the entrance which was quite dangerous for my children. The rooms were quite pricy but I can't fault anything,... More 

Was this review helpful? Yes
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Xesh P Thank you for your feedback. I must apologise for the unfortunate experiences you encountered at the hotel. Your comments are very constructive and I have addressed your concerns accordingly as the satisfaction of our guests is of paramount importance to us. I look forward to welcoming you back in the future. Regards Derrick Kung General Manager The... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We really enjoyed our stay at the hotel but we traveled during a busy time of the year. The restaurant was full for the whole duration of our stay and the pool was always busy and too many people around the pool at any given time. The welcome party was very friendly and the food was ok, especially the breakfast.... More 

Was this review helpful? Yes
Derrick K, Guest Relations Manager at The Kingdom at Victoria Falls, responded to this review

Dear Tafadzwa M Thank you for posting a review on your stay with us. It is quite pleasing to hear that our Royal Welcome team members were friendly, food was fine, beds were comfortable and rooms were spacious with a great view of the pool. Your feedback is very positive and I hope that you will visit again in the... More 

Hoogstraten, Belgium
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very close to the Vic falls, and that's why people come here,... It is a "theme" hotel in african style, we found it a bit tacky, the service is average and so is the food. Our room was quite far from the main area, so we had to walk for 5 minutes to get to the restaurant, bar, swimming pool,...... More 

Was this review helpful? Yes
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Kurtenwendy Thank you for your feedback. I regret that you found your room far away from the main building. I must apologise that the pool bar was closed earlier than expected. The necessary corrective action has been taken to rectify this matter, as the satisfaction of all our guests is of paramount importance to me. Once again, I would... More 

London & Monmouthshire
Top Contributor
65 reviews 65 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Spent 3 nights here. Wifi internet connectivity is very poor. Aircon in the rooms despite having the maintenance guys look at it twice barely works. Every restaurant we visited in Victoria Falls has a similar menu and the Kingdom is no exception, at best it is average. As everything is priced in USD it is expensive (New York / LA... More 

Was this review helpful? Yes
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear PhilidelphiaStory I regret that you encountered so many problems whilst staying with us. Thank you for the constructive feedback. We have addressed the issues you make reference to. Once again, I would like to apologise for the inconvenience to you. Regards Derrick Kung General Manager The Kingdom at Victoria Falls More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The location of this hotel is literally the only good thing about it. First and foremost the pillows STINK of stale saliva. These sheets were changed and the problem still remained. Making sleep very uncomfortable. In addition to this, due to the floors being tiled whenever someone dragged a chair across the floor it made a very big 'screech' waking... More 

Was this review helpful? Yes
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear DrZ –hotel -Critic I must apologise that you encountered so many problems whilst staying with us. Your feedback is most welcome as this will help to improve our service delivery to you. I have addressed all the issues with the relevant departments. Thank you for highlighting these points as guest satisfaction is of paramount importance to us. Once again,I... More 

Gold Coast
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 5 weeks ago

I've stayed at The Kingdom twice and just love the place. Obviously coping with some of the challenges operating in Zim would bring, the rooms, service and comforts are always top notch. I also love the adventures staying here has provided, from elephants stolling just on the other side of the fence, outside our room, to warthogs running amok on... More 

Was this review helpful? Yes
Derrick K, General Manager at The Kingdom at Victoria Falls, responded to this review

Dear Damian P Thank you for taking time to complete a review on TripAdvisor. I am pleased to hear that you stayed with us for the second time and you loved both trips. I look forward to hosting you again in the near future. Kind regards Derrick Kung General Manager The Kingdom at Victoria Falls More 

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Additional Information about The Kingdom at Victoria Falls

Address: 1 Mallet Drive, Victoria Falls, Zimbabwe
Location: Zimbabwe > Matabeleland North Province > Victoria Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Kingdom at Victoria Falls 3*
Number of rooms: 294
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Also Known As:
The Kingdom At Victoria Falls Hotel Victoria Falls
Kingdom Hotel Zimbabwe
Kingdom Hotel Victoria Falls
Hotel Style:
#9 Family Hotel in Victoria Falls

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