Went to holiday inn harare for a night whilst on a business trip. The hotel has been recently refurbished so it was quite comfortable on that front and the food was good. Unfortunately on this stay the staff in the hotel let the hotel down very badly especially the girl on reception who looked like she could be somewhere else... More

We had read that it was quite shabby, so we were pleasantly surprised to see that it was fine in respect of "Zimbabwe" Standards. The staff were polite and helpful at reception although we did arrive on a Friday, and it is very noisy with some traditional singing in the foyer. While it is lovely to hear the singing, it... More

Check in was efficient and fast. I had to pay 25 US$ for breakfast in advance. You get a free 100 mb internet voucher at check in. The rooms are ok sized and you have a desk to work on. Check in was efficient and fast. I had to pay 25 US$ for breakfast in advance. You get a free... More

Room was spacious and comfortable though slightly dated compared with other Holiday Inns I have stayed in. Warm welcome at reception and friendly staff. Air conditioning worked well despite its appearance ! Had a light snack served by the pool one evening - service was very slow but we received many apologies while we waited ! More

Hotel is in good city centre location; and staff are helpful. Had a bad experience when the water ran out in the morning and hot water supply was not yet restored when I left the hotel for a post-lunch meeting. Requests for maintenance staff fell on deaf ears. The good points include free and fast wi-fi connectivity and generally helpful... More

I had the worst stay at Holiday Inn Harare. on 17/02/2012. I was staying on room 721 when i woke up only to discover that they had no water on the top floors. I elated the authorities who took an hour to just confirm that indeed there was no water on top floors, I then asked for access to one... More

Arrived here intending to stay only one day while waiting for room to open up at the preferred hotel. But, the Holiday Inn turned out to be ok enough, so I extended. Walk in rate was 150 usd cash. Using HI website, spoke live with person in US office and reserved more days for only 100 usd. At checkout, was... More

I have known and visited the Holiday Inn Harare since it was first opened. It does not seem as if there has been much refurbishment of the rooms in over 25 years. So there is an urgent need for money to be spent on it. It has rather a "tired" feel to it. There was no smoke alarm in theroom... More

Holiday inn Hararre wasn't our initial choice because of the higher price tag. However, the entire Harrare was quite experience or you get really bad accommodations. The hotel is just like most other big chain 3 stars hotels. The rooms are a bit dated but fairly clean. Staffs in the hotel were very helpful. I had an accident occured and... More