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All 9 Harare hotels

Crowne Plaza Hotels Harare - Monomotapa

3.5 of 5 Hotel   |   54 Park Lane | Julius Nyerere Way, Harare, Zimbabwe
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Crowne Plaza Hotels Harare - Monomotapa

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Ranked #3 of 9 hotels in Harare
A recent review
4 of 5 stars reviewed 2 weeks ago
Anujjamwal Gurgaon, India
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78 people have reviewed this hotel

Traveler rating
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    23
    8
    4
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4
4
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62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Gurgaon, India
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is really good. The staff is really very helpful. i had my flight in afternoon around 4 but the hotel staff allowed me to keep the room after checkout and didn't charge for that. Hotel is located at nice location. Art gallery nearby. Avon Dale market too is close (we walked). The restaurant is good and serves good... More

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Cary_0706, Guest Relations Manager at Crowne Plaza Hotels Harare - Monomotapa, responded to this review

Dear Anujjamwal Thank you for choosing Crowne Plaza as your hotel of choice. I would like to thank you for the valuable feedback that you posted on Trip Advisor. I find it delightful to note that you had a positive experience at Crowne Plaza. We look forward to hosting you again in the near future. Warm Regards Carol.C Guest Relations... More

Cracow
Top Contributor
183 reviews 183 reviews
183 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed March 12, 2014

Crown Plaza Hotel is located in the center of Harare with easy acces to all main places of interest in the city. The lady at the front desk was nice and firndly but the check-in process was very slow and took 45 min because they couldn't find our reservation made on ihg website. Our room was spacious and comfy with... More

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Cary_0706, Guest Relations Manager at Crowne Plaza Hotels Harare - Monomotapa, responded to this review

Dear Cracow Danang Thank you for choosing to stay at Crowne Plaza Harare-Monomotapa and for your valuable feedback. It is pleasing to discover that you find our staff members to be friendly and hospitable. I do apologise for the inconvenience caused with the delayed check in process. Once again i appreciate your feedback as it assists us in constantly improving... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed February 24, 2014

This is a type of hotel familiar to most capital cities in sub-Saharan Africa, a chain hotel that the chain hasn't made much of an effort to update since the 1970s. The décor is a bit tired, but it's scrupulously clean, and the staff were excellent. The air conditioner in my room never worked (I think this is a common... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotels Harare - Monomotapa, responded to this review

Dear Katie S, We appreciate that you took the time to share your review of your recent experience at our property. This feedback is very helpful to us as we establish our best path to providing successful guest satisfaction. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Please accept my sincere apology... More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2014

i spent one night on 21st February 2014. Excellent service from the moment one walked into the beautiful foyer. Having initially gone through reviews from the other guests ,i requested to be given a tour of my very spacious room before i paid and everything was in working condition. The staff was amazingly helpful and willing to go the extra... More

Was this review helpful? Yes 1
Pretoria
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 17, 2014

I stayed at the hotel for 3 nights between 10 to 13 February 2014. On the first night I arrived to late for dinner and ordered room service. The speed and service was good and the food above average. My air conditioner never worked and I requested a normal fan. I stayed in room 1217. The air conditioner technician was... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotels Harare - Monomotapa, responded to this review

Dear LazenbyPretoria, Thank you very much for sharing your experience with us. It is nice to know that you liked the food that was served. Please accept my sincerest apologies for the air conditioning and some other quality issues you have experienced. I understand the discomfort this caused you. Rest assured that these matter will be looked into. Again, I... More

Dubai, United Arab Emirates
Top Contributor
96 reviews 96 reviews
70 hotel reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed February 4, 2014

perfectly absurd that they would charge USD 250 nightly 2 of their 4 elevators never left the 18th floor on my visit and you had interminable waits for the lift service was fairly good but that would never make the hotel a good value Zimbabwe is due to come out the Dark Ages and there will eventually be some competition... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotels Harare - Monomotapa, responded to this review

Dear numberoneson, Thank you for taking the time to provide feedback on your stay. It is unfortunate the layout of the hotel prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Senior Contributor
22 reviews 22 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 4, 2014

I stayed here for 3 nights whilst on Business. The staff are the Hotels outstanding asset and refreshingly cheery! There is a great ala carte restaurant ..Monos which serves great steaks and fish.Recommend that one...there's also a buffet dinner which double as breakfast room. The Rooms are lovely spacious and properly decked out.Maybe slightly dates but have a quaint feel....Free... More

Was this review helpful? Yes 2
Ballito, South Africa
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 28, 2014

I was staying on the 9 th floor and my room was invested by Mosquitos. How that happened I still have no idea. It is terribly expensive and the quality of service and food mediocre at best. The internet is intermittent and the tv signal snowy. As a singly traveller avoid the bars and lounges in the hotel. You will... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotels Harare - Monomotapa, responded to this review

Dear Henk S, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2014

Kuda I enjoyed my 2 nights in the Crowne Plaza Harare - Monomotapa during my holiday August 2013, front desk and other employees in the Hotel offered good help. The service was so great and the food was excellent. Internet and t.v services where top notch!Excellent view and atmosphere, would definitely come back for my next holiday. Thank you

Was this review helpful? Yes 1
Malveira, Portugal
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed January 26, 2014

I was at the Crown Plaza for three nights and I found it really excellent - the rooms were very good, the staff was extremely friendly, helpful and efficient, breakfast was great, the food at the bar was also good. I didn't try the restaurant attached (Mono's, I think), not did I try the swimming pool and the fitness center.... More

Was this review helpful? Yes 1

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Additional Information about Crowne Plaza Hotels Harare - Monomotapa

Also Known As:
Crowne Plaza Hotels Harare - Monomotapa Hotel Harare
Crowne Plaza Hotels Harare - Monomotapa Hotel
Crowne Plaza Harare
Address: 54 Park Lane | Julius Nyerere Way, Harare, Zimbabwe
Phone Number:
Location: Zimbabwe > Harare Province > Harare
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Harare
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Crowne Plaza Hotels Harare - Monomotapa 3.5*
Official Description (provided by the hotel):
The facilities at Crowne Plaza Monomotapa are specially designed for the convenience of the guest. The hotel provides a one-stop service where accommodation and other services are concerned, from the wide selection of food and beverage outlets with the restaurants and bars to the full conference and banqueting facilities. The massage parlour and outdoor swimming pool allow the guest to take a rest and relax. ... more   less 
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