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Cresta Lodge Harare

Mutare Road | Samora Machel Ave, Harare, Zimbabwe
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Cresta Lodge Harare
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Cresta Lodge Harare
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44 reviews from our community

Traveler rating
    8
    20
    12
    0
    4
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3
2
3
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Harare, Zimbabwe
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Cresta Lodge is a very pleasant place to stay when on business in Harare but it's location about 6ks outside the town centre on the Mutare Road means you will need a vehicle to get around town or go out for shopping or food. The rooms are clean and airey and the hotel is set in a nice green parkland... More 

Was this review helpful? Yes
Cresta_Hotels_Group, Manager at Cresta Lodge Harare, responded to this review

Dear Guest Greetings from Cresta Lodge Harare. Thank you for your post on TripAdvisor. We appreciate your feedback. We are delighted to have been of service to you and look forward to welcoming you back in the not too distant future. Yours sincerely Mr. Kudzai Ratisai General Manager, Cresta Lodge Harare More 

Cape Town Central, South Africa
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a basic hotel, with basic and rather tasteless amenities. The place seems to be a collection of a few apartment blocks that have been converted into a hotel. The room I stayed was old, rather worn and the bathroom was out of the 60s. It was clean and spacious though. A minimal choice of TV channels. The food... More 

Was this review helpful? Yes
Cresta_Hotels_Group, Manager at Cresta Lodge Harare, responded to this review

Dear Guest Greetings from Cresta Lodge Harare. Thank you for your post on TripAdvisor. We are sad that we did not meet your expectations. We wish you happy travels in the year ahead. Yours sincerely Mr. Kudzai Ratisai General Manager, Cresta Lodge Harare More 

Harare, Mashonaland East, Zimbabwe
1 review
4 of 5 stars Reviewed 5 weeks ago

The service was good and the staff is very friendly and were very helpful upon my arrival. The food from Chatters restaurant was great and would not mind coming back. The hotel is stylish and close to amenities.

Was this review helpful? Yes
Cresta_Hotels_Group, Manager at Cresta Lodge Harare, responded to this review

Dear Guest Greetings from Cresta Lodge Harare. Thank you for your recent post on TripAdvisor. It was our pleasure to be of service to you. We are pleased to note that you enjoyed dining in our Chatters Restaurant. Thank you for pointing out that our staff were friendly and helpful. Our team takes great pride in ensuring that our guests... More 

Durban, South Africa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 13, 2014

Having stayed at the Cresta in Gaborone I had hoped this one would be of the same standard. However, as reviewed elsewhere, it is a bit sad looking and in need of renovation. Staff were helpful in finding me a chair so that I could work in my room. Dinner was disappointing.

Was this review helpful? Yes
Cresta_Hotels_Group, Manager at Cresta Lodge Harare, responded to this review

Dear Guest Greetings from Cresta Lodge Harare. Thank you for your post on TripAdvisor regarding you April 2014 stay. We appreciate your feedback as it is with constructive feedback from guests like you that we can aim to do better. Our phased renovation is scheduled to be completed in the coming year. We look forward to welcoming you back. Yours... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed November 13, 2014

As a person who travels a lot due to work demand, I've learned to be more particular regarding Hotels I stay at. I've enjoyed a wonderful and cozy stay at Cresta Lodge on three occasions and I'm happy to say with pride that the Hotel is indeed Stylish and has accomodated my needs in everyway possible. I will definitely refer... More 

Was this review helpful? Yes
Cresta_Hotels_Group, Manager at Cresta Lodge Harare, responded to this review

Dear Guest Greetings from Cresta Lodge Harare. Thank you for your recent post on TripAdvisor and for recommending our hotel. It was our pleasure to welcome you back. It gives us great pleasure to be your "home away from home". Our team takes great pride in ensuring that our guests have a pleasant stay. We look forward to welcoming you... More 

Nairobi, Nairobi, Kenya
Top Contributor
51 reviews 51 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 19, 2014

I arrived in the wee hours of the morning and checked out by 7.30am so I didn't get to see and experience more. Reception and lounge areas need some sprucing up and furniture replaced. The Rooms are good, modern touch but balcony area could do with a seat and table. The bathroom is good and clean with good amenities. Breakfast... More 

Was this review helpful? Yes
Cresta_Hotels_Group, Manager at Cresta Lodge Harare, responded to this review

Dear Guest Greetings from Cresta Lodge Harare. Thank you for your recent post on TripAdvisor. We appreciate the feedback on areas where we can improve including the replacement of furniture in our public areas which will be addressed in our second phase of our refurbishment plan. We look forward to welcoming you back to Cresta Lodge Harare. Yours sincerely Mr.... More 

Johannesburg, South Africa
2 reviews
3 of 5 stars Reviewed September 22, 2014

At first I had my reservations as this place asks $170 per night and the first impression is not a $170! The staff are very helpful, friendly and will do all you ask and more. The food was also great and is just short of fine dining, definately worth the money. The rooms however are old, only a shower/bath and... More 

Was this review helpful? Yes
Cresta_Hotels_Group, Manager at Cresta Lodge Harare, responded to this review

Dear Guest Greetings from Cresta Lodge Harare. Thank you for your recent post on TripAdvisor. We are pleased that our staff were willing to assist throughout your stay. We are delighted that you enjoyed the dining experience at Cresta Lodge Harare. We have taken note of product areas where we did not meet your expectations. It is with constructive feedback... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 5, 2014

Pros: This place is situated in a calm and quiet neighborhood in Harare. So much so that traveling to and from the airport is a breeze. We stood in room 130 and it was great for the 3 of us. Very nice and clean. The service staff are good and I should commend them right away for their warm welcome... More 

Was this review helpful? Yes 1
Cresta_Hotels_Group, Manager at Cresta Lodge Harare, responded to this review

Dear Guest Greetings from Cresta Lodge Harare. Thank you for your recent post on TripAdvisor. We appreciate the positive remarks regarding our staff. Thank you for pointing out areas of potential improvement in our dining experience and switchboard. We have taken note of these areas which we are addressing. We look forward to welcoming you back to Harare and especially... More 

Greensboro, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

This hotel is located in a very peaceful area and the staff is just wonderful, very helpful. The restaurant serves a very good breakfast as well as dinner. The room service is very affordable. The only downside is when you make your reservation make sure and ask which section your room will be in, because one section is remodeled and... More 

Was this review helpful? Yes 1
Cresta_Hotels_Group, Manager at Cresta Lodge Harare, responded to this review

Dear Guest Greetings from Cresta Lodge Harare. Thank you for your recent post on TripAdvisor. We are pleased that you enjoyed your overall stay with us. The positive remarks regarding our staff are encouraging as our team takes great pride in ensuring that guests have a pleasant say. The feedback regarding pricing for the different room types has been noted... More 

HIRAM
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 2, 2014

The hotel is in a very safe location. The check in process was fast The guest relation welcomed our group with home made juice and assisted with the check in. The housekeepers takes care of the room every morning. The breakfast buffet is average. Dinner buffet could be better at $20 per person. It's a bit overpriced and overrated Generally... More 

Was this review helpful? Yes
Cresta_Hotels_Group, Manager at Cresta Lodge Harare, responded to this review

Dear Guest Greetings from Cresta Lodge Harare. Thank you for your recent post on TripAdvisor. We appreciate your feedback. We are delighted to have been of service to you and look forward to welcoming you back in the not too distant future. Yours sincerely Mr. Kudzai Ratisai General Manager, Cresta Lodge Harare More 

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Additional Information about Cresta Lodge Harare

Address: Mutare Road | Samora Machel Ave, Harare, Zimbabwe
Location: Zimbabwe > Harare Province > Harare
Price Range (Based on Average Rates): $$
Number of rooms: 171
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