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Hotel Les Ambassadeurs

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75 Avenue Taieb M'hiri Le Belvedere, Tunis 1002, Tunisia
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1 room 1 adult
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Hotel Les Ambassadeurs
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38 Reviews from our TripAdvisor Community

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Belgrade, Serbia
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent 7 days at this hotel. My room on the 7th floor was clean and nice. The maid service cleaned everything each day and seemed attentive to details. I had a balcony overlooking the park (spectacular view). Although the noise the ostriches make at dawn are a bit disconcerting at first. The down side is that the hotel is... More 

Helpful?
Thank s G
raouf63, Responsable commercial at Hotel Les Ambassadeurs, responded to this review

Dear Guest, Thank you for the time you spent sharing your comment. It is extremely important as they provide a motive for continuous improvement. We are very sorry to learn that you were not satisfied with you stay. Please accept our deepest apologies for the inconvenience you have experienced in our establishment. We have taken good note of all the... More 

New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 25, 2015

The hotel is nice . But there is work to do. Maid service should be done better. And the staff is not welcoming. Attention is drawn to the trash. The sea was dirty. But impressions are good . Thank you

Helpful?
Thank John M
raouf63, Responsable commercial at Hotel Les Ambassadeurs, responded to this review

Dear Mister Jhon Thank you for the time you spent sharing your comment. Furthermore, we can affirm you that we would have obviously considered positively your request, especially in this difficult situation. We feel sorry to know that the image you keep about our hotel is not up to your expectations. Ghazi Ben Othman Directeur commercial More 

Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 12, 2015

I wouldn't complain about the dead light bulbs, and the sanitary items (used tooth brush, shaver, etc.) left by previous guest (I guess) all over in the bathroom. After all, the hotel offers a very attractive rate in a nice location in the amazing city. But three things I found very unprofessional. 1. Wake-up calls never came. 2. The reception... More 

Helpful?
2 Thank Glober01
raouf63, Responsable relations clients at Hotel Les Ambassadeurs, responded to this review

Dear Guest, First of all,please allowed us to thank you for sharing your review following your recent stay with us at Ambassadeurs Hotel. to improve our service , we always welcome your feedback. then , we would like to inform you that the day of your check out the TPE machine was empty : there is no paper in .... More 

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Durham, North Carolina
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed November 21, 2013

I'll try to write objectively, so that the built up frustration doesn't bias things: -Front desk staff is lukewarm at best in terms of greeting guests and helping them. I showed up and had to get the gentleman's attention to help check me in. He asked for my name and passport, took my passport, gave me a key, and told... More 

Helpful?
2 Thank dukie01
MILED, Responsable relations clients at Hotel Les Ambassadeurs, responded to this review

Dear Guest, First of all allowed us to thank you for sharing your review following your recent experience with us at Ambassadeurs Hotel. The stuff of the hotel and the direction were of course concerned to learn of the disappointing elements with regards to your hotel experience which fell below your expectations. Please accept our sincere apologies for the shortfalls... More 

ARGOS
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 2, 2013

The price of the room is too high compared to the services offered. The people at desk were not polite and didnt speak good english. My room was flooded in the last day because there was a damage on the upper floor so i had to go to another hotel. While they packed my luggage during the flood, they made... More 

Review collected in partnership with this hotel

Helpful?
1 Thank SKYHAWKArgos
raouf63, Directeur général at Hotel Les Ambassadeurs, responded to this review

Dear Guest First of alI we would like to thank you for taking the time and share your experience in Ambassadeur Hotel, we would just like to let you know that we take your feedback very seriously as we are always striving to improve our services. We welcome any additional feedback you may have. Please do not hesitate to contact... More 

Basel, Switzerland
Level Contributor
1 review
2 of 5 stars Reviewed June 18, 2013

Service at desk was poor and arrogant. At arrival I had no indication of where I was, received no map even when asked for it, breakfast times weren't indicated, where to get taxi, facilities of the hotel. Nothing. There was ongoing construction next door to my room, on my floor actually in a half empty hotel. I wonder if they... More 

Review collected in partnership with this hotel

Helpful?
Thank Cristina F
raouf63, Directeur général at Hotel Les Ambassadeurs, responded to this review

Dear Guest Please allow us this opportunity to apologize for the inconveniences you experienced during your stay. You willingness to share your thoughts is highly appreciated. The hotel is committed to provide our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 11, 2013

The hotel is in the best position (opposite Belvedere Park). Walking distance to the centre of Tunis. The staff are by accommodating. Breakfast is inclusive and is both a hot and cold buffet. This is rare in a 3 star hotel. As the hot food is eaten, it is topped up. It's hotel was our best find. It is ageing... More 

Review collected in partnership with this hotel

Helpful?
Thank Jenny C
raouf63, Directeur général at Hotel Les Ambassadeurs, responded to this review
Google Translation

Cher Client, Nous vous remercions de prendre le temps de nous décrire vos impressions sur notre Ambassadeurs Hôtel. Nous sommes... More 

Sarreguemines, France
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 14, 2013 via mobile

I know this hotel for years since my childhood actually i find that it has a wonderful placement and wonderful rooms (if u ask for a renovated room facing the belvedere park) the problem is the staff that lacks hospitality and professionalism ovrrall it s a good hotel

Helpful?
Thank Sonia_blaise
raouf63, Manager at Hotel Les Ambassadeurs, responded to this review
Google Translation

merci pour l intérêt que vous portez a notre hotel et nous attachons beaucoup d'attention a votre remarque et pour... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed January 24, 2013

The hotel has a wonderful location in the center of Tunisia. but it's not a pleasant hotel. I was not comfortable. It's not dirty but it's not super clean. staff lacks ethics, and hospitality is bad. besides, the breakfast is terrible and the furniture is old. all in all, they need to renovate it, and they need to train their... More 

Helpful?
Thank Silver341
raouf63, Manager at Hotel Les Ambassadeurs, responded to this review
Google Translation

merci pour l intérêt que vous portez a notre hotel et nous attachons beaucoup d'attention a votre remarque et pour... More 

Boston, Massachusetts
Level Contributor
107 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
1 of 5 stars Reviewed May 28, 2012

My first room was on a lower floor with dirty and dusty carpeting. I had to change it the next day to a higher floor with ceramic tile floors. The beds are older and somewhat uncomfortable. It is noisy with the busy street out front. The breakfast and dinners are buffet style and mediocre at best food. Luckily, I requested... More 

Helpful?
Thank Marco P
raouf63, Directeur général at Hotel Les Ambassadeurs, responded to this review
Google Translation

Cher client, Nous avons prie bonne notes de votre remarques et suggestions et nous vous remercions infiniment d’avoir prie la... More 

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