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Golden Tulip El Mechtel

4.0 of 5
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Avenue Ouled Hafouz | El Omrane, Tunis 1005, Tunisia
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Golden Tulip El Mechtel
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210 Reviews from our TripAdvisor Community

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زليتن‎
Level Contributor
36 reviews
16 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

I have been in that hotel during May 2013 , it was normal hotel , not very clean , service is not good , not provide shuttle bus to/from the airport , the price is high according to the service they have.

Helpful?
Thank Mohammed E
Adel G, General Manager at Golden Tulip El Mechtel, responded to this review

Dear Mr Mohamed, Following your stay at Golden Tulip El Mechtel, we thank you for having the time to post your comments on TripAdvisor since your last visit “during May 2013” We would like to apologize for the dissatisfaction you experienced during your stay. we assure you that all of your remarks are taken seriously thus we can always provide... More 

Tripoli, Libya
1 review
5 of 5 stars Reviewed 5 weeks ago

iam a regular guest of golden tulip el mechtel ; really i feel like im home all the team are wonderful even when they dont respond immediately they always serve me in smile and they really helpful , very good restaurant with variation of food , hope to renovate the center of spa soon...i will be always your guest .

Helpful?
Thank taherm31
Adel G, Directeur général at Golden Tulip El Mechtel, responded to this review

Dear Mr Taher, Thank you for the most touching expression regarding your recent stay with us, As it is mentioned “ My second Home” words not enough to express your valued comments; we are extremely proud that you have noted “I feel like home” also we appreciate that you would take the time to let other travelers know that. We... More 

1 review
5 of 5 stars Reviewed January 6, 2016 via mobile

I want to describe this hotel as my favourite hotel in tunis ;Good service,good restaurant, room clean, excellent staff, I'll will back again if I had the chance ...many thanks for all departments for the excellent hospitality

Helpful?
Thank romdanf
Adel G, Directeur général at Golden Tulip El Mechtel, responded to this review

Dear Mr Romdanf, Thank you for the most valuable comments revealing your stay with us. We are very pleased that you enjoyed while describing your last stay with total satisfaction regarding to (service, room property, and restaurant to customer service) We are continuing to work harder to give our guests a great hospitality experience each and every time. Warm regards,... More 

Tripoli
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 31, 2015 via mobile

A two nights business trip was turned into a continuous inconvenience, thanks to mediocre services and arrogant staff. A checkin was smooth while the receptionist tried to retain my passport as a guarantee for a mini bar of 3 soda cans and a chocolate bar. I had to deposit 50 euros to get my passport back. Room furniture was acceptable... More 

Helpful?
1 Thank Luckybas
Adel G, Directeur général at Golden Tulip El Mechtel, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. We assure you that we have taken into consideration all your remarks following the inconvenience occurred during your stay in our property and we guarantee that strict action will be taken immediately, that such situations do not recur in the future and we continue to increase our efforts to... More 

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Grimstad, Norway
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

I had a conference in this hotel. My room has a good space and well furnished. It was clean and the room service was good. Hotel employees were friendly and spoke English well. The food was also nice. I was happy to be there. It is located in center and easy access to everywhere. Recommended to everyone.

Helpful?
Thank Hossein B
Adel G, Directeur général at Golden Tulip El Mechtel, responded to this review

Dear Mr. Hossein B, Thank you for your positive review. Your comments are very much valued “Nice, clean, safe and good service”; we do appreciate the pictures which revealed the security of our property specially that our goal is your safety. Also we are glad that our services (rooms restaurants, staff) was satisfied your needs We look forward for another... More 

Chennai (Madras), India
1 review
5 of 5 stars Reviewed November 6, 2015 via mobile

Excellent and peaceful to stay.. Good services from the guest relation Ms.EMNA.. She was so helpful to me on the first day I came and explaining everything.. I enjoyed thoroughly during my stay here and I wish to come back here again..

Helpful?
Thank Muthu R
Adel G, Directeur général at Golden Tulip El Mechtel, responded to this review

Dear Muthu R, Thank you for taking the time to write you review of our property, your comments are very much valued. We really appreciate your comments regarding our guest service. Our staff members take their roles in our Hotel very seriously and try, every day, to provide the quality of standard Golden Tulip El Mechtel that our guests expect.... More 

Denkendorf, Germany
1 review
4 of 5 stars Reviewed October 28, 2015

I'm there frequently, it is clean, staff is very friendly, internet works also good in the rooms. The rooms to the park side have a nice view and it is not so noisy in the morning. My special recommendation is the excellent massage center, Anissa is a very nice young women which is really a massage expert. I was there... More 

Helpful?
Thank Jorg B
Adel G, General Manager at Golden Tulip El Mechtel, responded to this review

Dear Mr Jorg B, We are very greateful for your kind comment.it is with great pleasure to see that you think highly of our hotel ; appreciate its cleanliness, food offer and location, especially your nice words about the massage will be passed to Anissa to see that their efforts are noticed and recognized we are already looking forward to... More 

Budapest, Hungary
1 review
5 of 5 stars Reviewed October 21, 2015

The hotel was very pleasant the services was very good and well behaved. Room was clean and big. The breakfast was very delicious and I really enjoyed the couscous. I can recommand this hotel my bussines friends.

Helpful?
Thank Balazs F
Adel G, General Manager at Golden Tulip El Mechtel, responded to this review

Dear Mr Balzas, Thank you for taking the time to write your review of our hotel, your comments are very much valued.we really appreciate your comments regarding our services and restauration till the property of our rooms we look forward to another opportunity to host you on best couscous ever again ,and once again thank you that you recommanded our... More 

Paris, France
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 12, 2015

Stayed in 2014, So I will only review for location an other things. Very well placed, a generally used business hotel, fast internet, clean, good restaurant. Staff less amicable than other hotels in Tunisia.

Helpful?
Thank gp1973-tr
Adel G, General Manager at Golden Tulip El Mechtel, responded to this review

Dear Guest, We would like to express our sincere appreciations towards you taking the time to post your comments during your stay at Golden Tulip El Mechtel.we have noted your kind comments about the hotel location, fast internet, clean, good restaurant .Appologies for any inappropriate behaviour of our staff. We look forward to welcome you again at Golden Tulip El... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 12, 2015 via mobile

Our group came to Golden Tulip Mechtel to held a workshop for the 18 libyan participants who were staying at the hotel and another 5 from the UN staff. We were very pleased with the attitude and the performance of the following personnel who exceeded our expectations: Khalid: is a great saleman and has a veryhigh customer service skills. Imed... More 

Helpful?
1 Thank Diana A
Adel G, General Manager at Golden Tulip El Mechtel, responded to this review

Dear Madam Diana, Thank you for your most kind review on Trip advisor and particulary for praising efforts of our colleagues Khalid and Imed. Thank you for complementing our hotel facilities but most of all our dedicated employees.Thank you for being our guest and thank you for sharing your positive experience. We look forward to seeing you again at Golden... More 

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