We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 54 Tunis hotels

Sheraton Tunis Hotel

5.0 of 5 Hotel   |   Avenue de la Ligue Arabe | Cedex Box 345, Tunis 1080, Tunisia
Hotel amenities
Save Saved
You added Sheraton Tunis Hotel to your Saves list
Sheraton Tunis Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
51%
Ranked #18 of 54 hotels in Tunis
A recent review
3 of 5 stars reviewed 1 week ago
NicoClaire1180 Rolle, Switzerland
  • Overview
  • Reviews (242)
  • Photos (189)
  • Amenities
  • Q&A
  • Room tips (23)
  • Location
  • More
Write a Review

242 people have reviewed this hotel

Traveler rating
    29
    87
    89
    24
    13
See reviews for
4
26
32
161
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Rolle, Switzerland
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I am a regular customer of this hotel since 2010, this place was initially the Hilton Hotel and for a real long time the rooms and hotel infrastructure were still pretty much the same as the old Hilton days ... it's only in late 2013 that the hotel started to renovate rooms, which was badly needed to stay a 5... More

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor following your recent experience with us. We value all guest comments, and constructive feedback like yours helps us to continually improve our services and facilities.On more positive notes I am glad to learn that you have enjoyed the suitable location of our hotel and the comfort... More

Cairo, Egypt
2 reviews
2 of 5 stars Reviewed 1 week ago

Hotel needs improvement in many areas, currently having bad experience with internet connectivity which is up and down, this prevents me from carrying out business smoothly. last night internet with down for 2.30 hrs! other than that connectivity is up and down, I am facing this issue despite the fact that I am staying in the 5th floor which is... More

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear guest, I was concerned to learn of your disappointment regarding your experience with us. Please accept our sincere apologies for the shortfalls you might have experienced with Internet connectivityand the fitness. Please don’t hesitate to contact me directly should you wish to share any additional information about your last experience with us. We thank you once again for staying... More

vienna
Top Contributor
87 reviews 87 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First, the location. Near Place Pasteur, a very good compromise between the center and the lake. Nice gardens and a view of the surrounding area. Smooth check in. Got a room in the newly refusrbished aisle. All colors are in shades of brown if seems to be the new fad. Internet worked ok although you have you re-log very often.... More

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for providing us with your feedback following your recent stay with us. I do apologize for the shortfall experienced. Please rest assured that we will take all your comments seriously as they are very valuable to us and help us initiate corrective actions. We truly look forward to welcoming you back very soon and restore your... More

Athens
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very luxurious with spacious, spotless clean rooms and very nice bathrooms. The spa and all the services provided are excellent and at reasonable prices. The restaurant is very good. The hotel is located at a high spot and it has an excellent view of Tunis. The drawbacks were that free wifi and breakfast were not included in... More

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for taking the time to post such a lovely review following your recent stay here at Sheraton Tunis Hotel. I'm so thrilled to hear that you enjoyed your stay, the service provided to you by our team and that you will recommend us! I will be sure to share your kind words with everyone on our... More

Amman, Jordan
Top Contributor
58 reviews 58 reviews
40 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First of all , I'd like to thanks the great team , especially the GM for his close follow up Also , thanks for the 5th floor lounge team , Ms.rania and her colleagues I stayed over weekend ,therefore, I noticed some declining in the services Also , the hotel needs to improve its entertainment services such as TV channel... More

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for the great review following your recent stay with us. We are delighted to read that you enjoyed your stay and that you will recommend our hotel. We will certainly share your kind words with the team. We cannot wait to welcome you back upon your next visit to Tunis Sincerely, Jérôme Goehner General Manager More

Campinas, SP
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 20, 2014

This is my second stay after the first one in 2011 very close to when Arab Springs started in Tunisia. From that time the hotel seemed to have improved a bit but has much more to accomplish. Despite branding the Sheraton name and five star category, the hotel is closer to a 4 star option at most. The staff is... More

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for your feedback. We are sorry to read your comments specially about the noise and the breakfast. Rest assured that the necessary corrective actions will be taken. Thank you for bringing this matter to our attention. We look forward to welcoming you back with us soon. Sincerely, Jérôme Goehner General Manager More

Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 6, 2014

Recently stayed at this hotel. The front desk staff was very friendly but I can only describe the rest of the staff as indifferent. I arrived on a Sunday and it took about 10 min for someone to answer the phone when I called guest services from my room. Only one restaurant open Sunday. The breakfast was ok but again... More

Was this review helpful? Yes 1
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Firstly we would like to thank you for taking the time to post your comments. As a management team, we take all comments seriously and share them with our associates, so we may resolve any and all issues. We truly apologise for the inconveniences you experienced during your last stay at the Sheraton Tunis Hotel; please be assured... More

Copenhagen, Denmark
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 20, 2014

This hotel is outdated (rained from the roof in the lobby), my room (2nd floor) was dirty and in spite of being a non-smoking room, it smelled of cigarette smoke. The food (breakfast and dinner) in two of the restaurants was of low quality. Staff in the reception was not of the helpful type and the hotel does not have... More

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Sir, Thank you for providing us with your feedback following your recent stay at Sheraton Tunis. Please accept my most sincere apologies for this experience and rest assured that we will take all your comments seriously as they are very valuable to us; it will certainly help us to find ways to enhance our services and facilities. We truly... More

Lucerne, Switzerland
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 15, 2014 via mobile

Room was ok (first floor) but very noisy. Check in takes forever and the service is quite poor in general. Smoking is allowed in the lobby - truly unbearable for me as a non smoker. Breakfast is overpriced. I will stay in the Movenpick on my next visit to Tunis.

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay at the Sheraton Tunis Hotel. I was really disappointed to hear that the service was unsatisfactory, relevant departments have been notified about of the issue you've highlighted. Please accept our most sincere apologies for this experience. I do hope you will allow us the... More

Kuwait City, Kuwait
2 reviews
4 of 5 stars Reviewed April 14, 2014

The hotel is great with decent amenities. Our rooms were a little outdated and the balcony had surely see better days. The food was so-so and was nowhere near worth the price we'd paid for the buffet. Limited items on the menu for the Tunisian restaurant - didn't brave it. Would stay again if its for a business trip.

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Dear Guest, Thank you for taking the time to post your comments regarding your stay at the Sheraton Tunis Hotel. I was sorry to hear you are not quite satisfied with the food. Relevant departments have been notified about of the issue you've highlighted and corrective actions will be taken. On the other hand I’m happy to read... More

Owners: What's your side of the story?
If you own or manage Sheraton Tunis Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Tunis Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Tunis Hotel

Address: Avenue de la Ligue Arabe | Cedex Box 345, Tunis 1080, Tunisia
Location: Tunisia > Tunis Governorate > Tunis
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Tunis Hotel 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood EMEA, Travelocity, Priceline, Orbitz, Tingo, BookingOdigeoWL, Hotels.com, Agoda and Venere so you can book your Sheraton Tunis Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Tunis Hotel And Towers
Tunis Sheraton
Sheraton Tunis Hotel Tunisia, Africa

189 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
Room/suite (12)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (10)
Viewed
View from room (5)
Viewed
Dining (1)
Viewed
Other (11)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (131)
Viewed
Amenities (45)
Viewed
Pool (8)
Viewed
Restaurants and Bars (13)
Viewed
Standard Room (23)
Viewed
Suite (21)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (3)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (4)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Spa Hotel in Tunis #9 Luxury Hotel in Tunis
Hotel Class
Official Description (provided by the hotel)
Located in the central business and diplomatic quarter of Tunis, the Sheraton Tunis Hotel boasts an all-encompassing view of the Tunisian capital. Each one of the 285 rooms has a balcony with a view over the city or the gardens. In the evening the Club Lounge offers cocktail and hors-d’oeuvres service in the private club lounge located on the 5th floor. The hotel offers a choice of 3 restaurants and 2 bars. The elegant ‘Walima’ restaurant serves both unique and typical Tunisian specialties according to the finest local tradition and boasts an outstanding local wine list, the ‘Azzurro’ restaurant serves an authentic Italian cuisine accompanied by the enchanting music of a live band, and the all-day dining ‘L’Oliveraie’ features a delicious buffet of Mediterranean and International dishes as well as ‘A la Carte’ menu. The wellness centre of the hotel ‘The Garden Spa’ offers a wide selection of treatments. All of these are complemented by a modernized and well-equipped fitness room, gymnasium, sauna, hammam, indoor pool with aqua gym, Jacuzzi as well as an outdoor swimming pool. ... more   less 
Number of rooms
285

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer