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Sheraton Tunis Hotel

5.0 of 5 Avenue de la Ligue Arabe | Cedex Box 345, Tunis 1080, Tunisia
#16 of 54 Hotels in Tunis
261 Reviews 3.5 of 5 stars
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Sheraton Tunis Hotel
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Sheraton Tunis Hotel
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261 reviews from our community

Traveler rating
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    92
    26
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Glasgow
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here for five nights, the hotel is in the middle of renovation and the work is very audible during the day. Renovated rooms are very nice, although bar area still looks dated. Food in the restaurant was very nice but the buffet breakfast was disappointing. There is tea and coffee making facilities in the room but no milk... More

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Wilmington, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I've stayed in many hotels in the Middle East, but this is the absolute worst hotel I've ever stayed in. Pros: 1) Nothing Cons: 1) Dishonest clerk at the front desk telling me he can't get me a taxi, but his 'friend' can drive me 2) Horrible English from all the staff - my group had to repeat things sometimes... More

Was this review helpful? Yes 1
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, We were of course concerned to learn of the disappointing elements which fell below the high standards we strive to achieve. Please accept our sincere apologies for the shortfalls you experienced. This is certainly not indicative of our company standards. We have notified the relevant departments of the issue highlighted, and in our continuous effort to exceed guest... More

Travelers are raving about these Tunis hotels

England
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is close to the airport, but out of the city and away from the sea. Staff are friendly and helpful, and English is widely spoken. My room was cool and comfortable, with complimentary bottled water. The public areas are ok, but plagued by loud and uncontrolled children until late at night when I was there. Lift service is... More

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay at the Sheraton Tunis Hotel. I do apologize for the shortfall experienced in the hotel. Comments like yours are taken very seriously as they help us enhance our service and facilities. on the other hand I’m so delighted to hear that you found our Staff super friendly and will... More

Reutlingen, Germany
Top Contributor
51 reviews 51 reviews
40 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My last stay in this hotel was 4 years ago and I was glad to notice that the rooms have undergone some renovation, though it seems that the renovation was on a tight budget. The standard and quality level is poor, furniture as well as the general decor has been changed with minimal effort and cost. Entrance hall, lift area... More

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

Lincolnwood
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Sheraton Tunis Hotel certainly has very friendly and welcoming staff who go out of their way for you. Many of them speak English. The rooms are nice and clean; the air conditioners work and the food is good. Can't go wrong here.

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your lovely feedback on TripAdvisor following your recent experience with us. We value all guest comments, and feedback like yours helps us to maintain and improve our services and facilities.. We sincerely hope to welcome you back very soon Jerome Goehner General Manager More

Fort Lauderdale, Florida
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was a nice surprise in Tunis. Great hotel with many amenities. Given the options this may be your best bet. It has a great view of the city although the access to and from it from the airport is tedious.

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest , Thank you for your amazing review following your recent stay here at Sheraton Tunis. I am so delighted to hear that you enjoyed so many aspects of the Hotel and will be sure to pass along your kind words to the team! We are truly looking forward to the opportunity of welcoming you back upon your next... More

Milano
Top Contributor
211 reviews 211 reviews
73 hotel reviews
494 helpful votes 494 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is located on a hill, quite far from both, the sea and the city center, but close to the airport. The structure is new and well kept, particularly the garden. Food is not as good as it should be in a five stars hotel. I was there on a business trip and, considering the needs of a businessman,... More

Was this review helpful? Yes 1
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us here Sheraton Tunis! I am so happy to hear that you enjoyed our location! I will be sure to share your kind words with everyone on our team! Furthermore, I would like to thank you for your feedback with regards to the food , comments... More

Bloomsburg, Pennsylvania
Top Contributor
60 reviews 60 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very friendly staff, supper and breakfast buffets were delish...many options...our first night we ordered al a carte...club sandwiches..they were made with chicken salad and ham...very good! 2 bottles of water included in the room. We had great views from our room and only 10 min from the airport! The room was large.. Air conditioning worked great as it was 110... More

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest , Thank you for your amazing review following your recent stay here at Sheraton Tunis. I am so delighted to hear that you enjoyed so many aspects of the Hotel and will be sure to pass along your kind words to the team! We are truly looking forward to the opportunity of welcoming you back upon your next... More

Ossining, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 8, 2014

I went to the Sheraton because I needed rest and recuperation after a week and a half in the hot, hot Tunisian August. I got most of what I needed, which was a brand-name hotel (on this particular occasion), air con, cleanliness, clean and comfortable bed, quiet, and Wi-Fi. As someone else mentioned, you probably should not expect the Wi-Fi... More

Was this review helpful? Yes
Ddejla, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback following your recent experience with us. We value all guest comments, and constructive feedback like yours helps us to continually improve our services and facilities.On more positive notes I am glad to learn that you have enjoyed the suitable location of our hotel, the comfort of its rooms... More

Rolle, Switzerland
Top Contributor
59 reviews 59 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 22, 2014

I am a regular customer of this hotel since 2010, this place was initially the Hilton Hotel and for a real long time the rooms and hotel infrastructure were still pretty much the same as the old Hilton days ... it's only in late 2013 that the hotel started to renovate rooms, which was badly needed to stay a 5... More

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor following your recent experience with us. We value all guest comments, and constructive feedback like yours helps us to continually improve our services and facilities.On more positive notes I am glad to learn that you have enjoyed the suitable location of our hotel and the comfort... More

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Additional Information about Sheraton Tunis Hotel

Address: Avenue de la Ligue Arabe | Cedex Box 345, Tunis 1080, Tunisia
Location: Tunisia > Tunis Governorate > Tunis
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Tunis Hotel 5*
Number of rooms: 285
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Also Known As:
Sheraton Tunis Hotel And Towers
Tunis Sheraton
Sheraton Tunis Hotel Tunisia, Africa

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