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Sheraton Tunis Hotel

5.0 of 5
Avenue de la Ligue Arabe | Cedex Box 345, Tunis 1080, Tunisia
Hotel amenities
Sheraton Tunis Hotel
Ranked #13 of 51 hotels in Tunis
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186 reviews from our community

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Traveler rating
    19
    72
    67
    20
    8
Date Rating
Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed June 9, 2013

Despite having only recently gained the Sheraton name in Tunis, I was extremely disappointed by my stay at this hotel, and would never return. Apart from being charged what turned out to be an exorbitant rate, this hotel has very little going for it. Upon checking in I was given the keys to a room that turned out to already... More

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dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review
June 10, 2013

Dear Guest, We were of course concerned to learn of the disappointing elements which fell below the high standards we strive to achieve. Please accept our sincere apologies for the shortfalls you experienced. This is certainly not indicative of our company standards. We have notified the relevant departments of the issue highlighted, and in our continuous effort to exceed guest... More

New York City, New York
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 8, 2013

This is a huge hotel perched on the top of a hill in a corner of Tunis. Among options in Tunis, it is definitely in the highest end category, but the location is a problem, as it is one of those hotels where you have to get into a cab to go anywhere, even for a cup of coffee. The... More

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dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review
June 10, 2013

Dear Guest, Thank you for taking the time to express your concerns following your recent stay at The Sheraton Tunis Hotel . Your constructive feedback; it will certainly help us find ways to enhance our facilities and services. We truly look forward to welcoming you back upon your next visit to Tunis, hopefully in the not too distant future. Sincerely More

Washington DC, District of Columbia
Top Contributor
114 reviews 114 reviews
36 hotel reviews
Reviews in 38 cities Reviews in 38 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 6, 2013

You will definitely do better there than just about any other hotel in Tunis, but it has its imperfections. The rooms are nice, the lobby and restaurants are nice, the breakfast is good, the available services are good. The drawbacks? The front desk staff is hit or miss in terms of helpfulness and competence. Its more of a business hotel,... More

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dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review
June 10, 2013

Dear Guest, Thank you for taking the time to post your review on TripAdvisor. I do apologize for the shortfall experienced with the front desk . We value all guest comments, and constructive feedback helps us to continually improve upon our services and facilities. I do hope you will allow us the opportunity to restore your confidence in our quality... More

bengerdane
1 review
5 of 5 stars Reviewed June 3, 2013

very intersting trip in summer,tha hotel is very nice and calm,the rooms is comfort and clean,the Locals were very friendly,folk dance,belly dance,cheep clothes,fresh fruites and juices,we visited historical places,museuim,disko

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Lucerne, Switzerland
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 30, 2013

I have stayed many times at this hotel. It is ok for business but not 5 stars. The room is in need to be refurbished and the bathroom was not very nice. The room is not very well isolated and I woke many times during the night because of noise from corridor or outside. The furniture in the lobby is... More

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dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review
May 3, 2013

Dear Guest, Thank you for your review further your last stay at The Sheraton Tunis. We were of course concerned to learn of the disappointing elements which fell below the high standards we strive to achieve. We are sorry for the shortfalls you experienced. We have notified the relevant departments of the issue you've highlighted, and in our continuous effort... More

Dubai, United Arab Emirates
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 26, 2013

When entering the hotel you are welcomed by a very friendly consierge. At reception desk I encounter an employee who basically is standing doing absolutely nothing and asking me to wait for his colleague. Hmmm .. I did not bother to ask if he was actually that busy to check me in. Anyways, the room is really nice and very... More

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dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review
April 29, 2013

Dear Guest, Thank you for taking the time to share your valuable feedback following your recent stay at the Sheraton Tunis Hotel. We appreciate your constructive comment; it will certainly help us find ways to improve our facilities and services. On a more positive note, we are pleased to hear that you‘ve found our rooms nice and spacious and also... More

Shreveport, La
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed April 24, 2013

This was a nice and pretty hotel. Clean and for what I could see well maintained. I was with a Cosmos tour so the hotel was picked for me. The food in the buffet was good for both breakfast and dinner. The breakfast service was very poor. No service and looking for coffee was pain! They have a free use... More

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dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review
April 26, 2013

Dear Guest, Thank you for your amazing review following your recent stay here at Sheraton Tunis Hotel. I am so delighted to hear that you enjoyed so many aspects of the hotel except the service at breakfast, please rest assured that we will take all your comments seriously as they are very valuable to us to enhance our services .... More

Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 22, 2013

It all depends on what you are in Tunis for. The Sheraton is a nice, rather old building on a hillside overlooking Tunis, opposite the Ministery of Foreign Affairs and the National TV building, not far from the airport. If you are in town for work (my case), it is far from ideal, as it is not downtown and with... More

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review
April 26, 2013

Dear Guest, Thank you for taking the time to express your concerns following your recent stay at Sheraton Tunis Hotel and thank you for your constructive feedback; it will certainly help us find ways to enhance our facilities and services. I certainly look forward to welcoming you back soon Sincerely, More

Oakland, California
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 20, 2013

The Tunis Sheraton as a whole is a very nice hotel. The hotel was originally built as a Hilton, probably about 50 years ago (and I visited it a few times back in the 1970s) – we would go up to the Hilton to get a hamburger when we were homesick but it would blow half a month’s stipend. I... More

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See 4 more reviews by kft777 for Tunis
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review
April 26, 2013

Dear Guest, Thank you for taking the time to review your recent stay with us here at Sheraton Tunis Hotel! I am so happy to hear that you enjoyed a lot of aspects like our location, rooms, view , restaurant...etc I will be sure to share your kind words with everyone on our team!! Furthermore, I would like to thank... More

Paris, France
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 19, 2013

I checked in which proved to be no problem. I did hear one of the receptionists speaking English so I think that would not be a problem. The room was as you might expect from a 100€ a night European Hotel, clean enough if a little tired. The main issue was the airconditioning didn't work, or at least it wasn't... More

Was this review helpful? Yes
dejla d, Public Relations Manager at Sheraton Tunis Hotel, responded to this review
April 26, 2013

Dear Guest, Thank you for taking the time to post your comments regarding your stay at the Sheraton Tunis Hotel. I was terribly sorry to hear that the service was unsatisfactory, relevant departments have been notified about of the issue you've highlighted. Please accept our most sincere apologies for this experience. On the other hand I’m happy to read that... More

 
 
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Additional Information about Sheraton Tunis Hotel

Also Known As:
Sheraton Tunis Hotel And Towers
Sheraton Tunis
Tunis Sheraton
Sheraton Tunis Hotel Tunisia, Africa
Address: Avenue de la Ligue Arabe | Cedex Box 345, Tunis 1080, Tunisia
Region: Tunisia > Tunis Governorate > Tunis
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotels in Tunis
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located in the central business and diplomatic quarter of Tunis, the Sheraton Tunis Hotel boasts an all-encompassing view of the Tunisian capital. Each one of the 285 rooms has a balcony with a view over the city or the gardens. In the evening the Club Lounge offers cocktail and hors-d’oeuvres service in the private club lounge located on the 5th floor. The hotel offers a choice of 3 restaurants and 2 bars. The elegant ‘Walima’ restaurant serves both unique and typical Tunisian specialties according to the finest local tradition and boasts an outstanding local wine list, the ‘Azzurro’ restaurant serves an authentic Italian cuisine accompanied by the enchanting music of a live band, and the all-day dining ‘L’Oliveraie’ features a delicious buffet of Mediterranean and International dishes as well as ‘A la Carte’ menu. The wellness centre of the hotel ‘The Garden Spa’ offers a wide selection of treatments. All of these are complemented by a modernized and well-equipped fitness room, gymnasium, sauna, hammam, indoor pool with aqua gym, Jacuzzi as well as an outdoor swimming pool. ... more   less 
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Sheraton Tunis Hotel
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