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Sheraton Tunis Hotel

Avenue de la Ligue Arabe | Cedex Box 345, Tunis 1080, Tunisia
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Sheraton Tunis Hotel
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Sheraton Tunis Hotel
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294 reviews from our community

Traveler rating
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    113
    98
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5
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196
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is under renovation, about half of it is closed off (according to the front desk team during check-in). It would be nice if they informed of this when the booking is made (on the SPG site). The above is apparently an excuse for not honouring SPG Gold privileges (cannot be on SPG floor, cannot upgrade, cannot...). In my... More 

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Tripoli, Libya
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

most of the hotel team are very helpful,trying their best to make your stay as comfort as possible, the hotel rooms are very recently renovated, the hotel lobby are clean and nice, quite area, plenty of private space for car parking

Was this review helpful? Yes
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for the great review you have added about our hotel! We are pleased to know that you enjoyed your stay and that the hotel team was helpful. We hope to see you again very soon. Sincerely, Christian Tomandl General Manager More 

Istanbul, Turkey
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been to Tunisia several times and Sheraton Tunis is definitely one of the best places I stayed in. The rooms are amazing, super clean, very spacious, the bed is comfortable, the service is impeccable. The hotel has different options where to have a drink and enjoy a calm atmosphere. They have a great spa center, that offers a... More 

Was this review helpful? Yes
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, I would like to thank you for your wonderful comments about your stay. I am so happy to hear that you were well taken care of and that you enjoyed your time with us. I will be sure to share your kind words with everyone on our team! We truly look forward to welcoming you back upon your... More 

South Beach, Oregon
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed here in October. It was lovely. Even one night I was sick at 4 am and room service brought me ice quickly. Housekeeping always kept our room nice and I know we were a pain as we slept late daily, usually at least until 3 pm and they still came and cleaned. In Americs we... More 

Was this review helpful? Yes
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for your positive review following your stay here at Sheraton Tunis . I am so enchanted to hear that you enjoyed so many aspects of the Hotel and will be certain that we will maintain consistently the standards you have experienced during your stay with us. We do hope you will return to Tunis in the... More 

1 review
2 of 5 stars Reviewed January 24, 2015

I liked the renovation that is done but I didn't like the guest services, the food and the room service. I tried calling the guest services to let them send someone to take my laundry but no one answered the phone. I then tried the operator with no answer as well. Then I dialed the hotel number as if I'm... More 

Was this review helpful? Yes
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for taking time to share your experience with us. I would like to apologize for not meeting your expectation on several occasions during your recent stay at Sheraton Tunis. Please know that we greatly value every opportunity to continually improve our product and service delivery that is why your feedback is very important. We sincerely hope... More 

Travelers are raving about these Tunis hotels

Algiers
Top Contributor
56 reviews 56 reviews
34 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 11, 2015

The experience started before traveling to Tunis, where I've been contacted by Sheraton welcoming me and asking if I had any special requests, which I thought it was very thoughtful, As SPG Gold member, we've been upgraded for free to a suite in the 4th floor: loved the design: fresh and cosy, very comfortable, nice facilities! One small issue with... More 

Was this review helpful? Yes
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

I am delighted to read that you have enjoyed your experience with us and to receive such a positive and warm review of your stay. We are most appreciative of your acknowledgment that our hotel services and facilities met your expectations.I will certainly share your kind words with the team I look forward to welcoming you back for your next... More 

Prato, Italy
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2015

If you plan to visit Tunis for leisure or for business, Sheraton Tunis is the right place where to stay! Close to the airport and not too far from the center of Tunis, luxury at the U.S. standards, recently renovated rooms, with swimming pool and spa.

Was this review helpful? Yes
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TripAdvisor. I am glad to learn that you enjoyed your stay at Sheraton Tunis and that you recommend us. We look forward to welcoming you back in the near future. Sincerely, Christian Tomandl General Manager More 

New York
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 6, 2015

We've Stayed at the the Sheraton last Christmas and our stay was magnificent. We've stayed in a premium room on the 5th floor i believe. Our accommodation was very nice and the breakfast area is fantastic Hotel staff was OK but one person by the name of Ahmed stood out !!! He was very dedicated and attentive, going back and... More 

Was this review helpful? Yes
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, I appreciate the time you took to write this great comment! Our team is pleased to hear that you enjoyed our services as well as our location. I am glad to hear that you spent a great Holidays, I wish you a Happy New Year 2015 and I look forward to welcome you very soon. Sincerely Christian Tomandl... More 

Riyadh
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2014

It's not my first stay at this hotel, but as usual I enjoyed my stay The new hotel rooms are biger than before, very well equipped The staff as usual make their utmost to ensure thst my stay is very comfortable

Was this review helpful? Yes 1
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for the great review following your recent stay with us. We are delighted to read that you enjoyed your stay and that you will recommend our hotel. We will certainly share your kind words with the team. We cannot wait to welcome you back upon your next visit to Tunis Sincerely, Christian Tomandl General Manager More 

Doha, Qatar
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 23, 2014

I recently stayed here for a 5 day business trip and I was very disappointed with the hotel. The hotel claims to be a 5 star hotel awarded by a Tunisian authority however this hotel is certainly not more than 3 stars by international standards. The hotel is currently undergoing renovations but it still retains some of its older charms,... More 

Was this review helpful? Yes 2
dejla d, General Manager at Sheraton Tunis Hotel, responded to this review

Dear Guest, Thank you for taking the time to express your concerns following your recent stay at The Sheraton Tunis . Please accept our most sincere apologies for this experience. We are dedicated to give to all our guests the best experience possible and we are sorry that on this occasion we failed. We truly look forward to welcoming you... More 

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Additional Information about Sheraton Tunis Hotel

Address: Avenue de la Ligue Arabe | Cedex Box 345, Tunis 1080, Tunisia
Location: Tunisia > Tunis Governorate > Tunis
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Tunis Hotel 5*
Number of rooms: 285
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Also Known As:
Sheraton Tunis Hotel And Towers
Tunis Sheraton
Sheraton Tunis Hotel Tunisia, Africa
Hotel Style:
#4 Spa Hotel in Tunis
#8 Luxury Hotel in Tunis

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