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Hyatt Regency Dar es Salaam, The Kilimanjaro

5.0 of 5 Kivukoni Street | PO Box 9574, Dar es Salaam, Tanzania (Formerly Kilimanjaro Hotel Kempinski)
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Certificate of Excellence 2014
Hyatt Regency Dar es Salaam, The Kilimanjaro
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Hyatt Regency Dar es Salaam, The Kilimanjaro
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327 reviews from our community

Traveler rating
    171
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    23
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Turkish first
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English first
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Lusaka, Zambia
Top Contributor
74 reviews 74 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stopped by to share a few 'Kili's' at the roof top bar and the place is stunning. Well situated in the middle of town with excellent views. The swimming pool is fantastic. The service we enjoyed in the bar area was excellent and staff very friendly. Possibly one of the nicest hotels I have been in Africa.

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

After visiting the Hyatt in Dar and being told that we should stay on the 6th floor because it's the executive floor and very private and quiet, I must mention I experienced quite the opposite. It is loud with footsteps and people speaking very loudly in the corridor, doors banging, etc. I was not impressed and definitely not worth the... More 

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Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Suhaa S. Thank you so much for taking the time to write a review about our hotel. Your feedback is valuable as it allows us to introspect and find permanent solutions to operational issues. I would like to apologize for the inconvenience caused to you during your recent stay in view of the noise level at the corridor. Please... More 

Houston, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is good relative to other hotels in Dar- I liked the restaurants in the Hotel- the Chinese restaurant was very good with lots of choices, and the buffet by the lobby was very good for breakfast. This seems to be the choice hotel for business. I did not get to go out to see the town but had... More 

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Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Servtrack, Thank you so much for taking the time to write a review about our hotel. It's much appreciated. I am happy to note that you had a nice experience in our restaurants, particularly the Oriental and the Palm restaurant (buffet restaurant) I have taken due note on the areas of concerns where we need to work on and... More 

Blairstown, New Jersey
1 review
1 of 5 stars Reviewed 2 weeks ago

They Hyatt's level of service has diminished drastically, and I would urge anyone looking for good service, a sound sleep and value to move on to the Southern Sun or elsewhere. I'm sitting here now...party five floors down echoing music through my $250 a night room...a reception desk that basically accused me of lying about even hearing the pounding music...a... More 

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Hyatt Regency D... T, General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Jim Thaller, We are obviously disappointed to read your review as we pride ourselves on providing a genuine 5 star experience and we would like to apologise sincerely that on this occasion we have not met your expectations. I would like to reassure you however that our Guest Services team certainly treated your reports seriously, and their follow up... More 

East Grinstead, United Kingdom
Top Contributor
83 reviews 83 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent a night after a long safari and prior to our flight back to UK. It is a luxurious 5 star hotel with all the amenities and great service and staff. Room and bathroom are modern and fully equipped with everything you may need. Good food. Very nice staff.

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Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Mmerlot, Thank you so much for positive feedback about our hotel and staff. We work really hard to provide all of our guests with an exceptional level of personalized service, and I am glad to see those efforts pay off on your last visit. Your feedback is valuable and has been shared with the team here at the hotel.... More 

Tanzania
Top Contributor
105 reviews 105 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed January 28, 2015 via mobile

Out from the little choices of this category , Hyatt would be one of the few choices for the visiting business man in dar es salaam, Located on town center, good service (not great) , the spa is excellent treat while there and various good dining choices (the oriental not the best of them)

Was this review helpful? Yes 2
Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Shiko_m Thank you for taking the time to write a review about our hotel through trip advisor. It's only through this that we learn and improve. Our focus has always been our guests and offering them personalized service that meets high standards of hospitality. Feedback such as yours, helps motivate each member of the team strive towards excellence. Thank... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
5 of 5 stars Reviewed January 18, 2015

We stayed just one night on our return journey from Zanzibar and it was without fault. Dar es is a chaotic city and the hotel is perfectly placed for those coming off the ferry as we did. Its modern, the restaurants are varied, and the swimming pool area very interesting over looking the city. Staff are friendly and we had... More 

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Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear MickeyCeroc, Thank you for sharing your feedback from your stay through Trip advisor. We appreciate your kind words about our staff and facilities. Please note, that I have shared your wonderful feedback with our team members. Once again thank you and hope to have you back soon. Kind regards, Habiba More 

Kathmandu, Nepal
Top Contributor
71 reviews 71 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 12, 2015

I honestly can say that the best experience I had in Dar es Salaam was at the hotel. Everything was great - the room itself till, the pool area, the gym, the breakfast with great food and diversity (I had fried bananas, try it ;) If you have to leave early the only food you can have is the continental... More 

Was this review helpful? Yes 1
Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Flateg, Thank you so much for your amazing review through trip advisor. We really appreciate your comments about hotel facilities and our services, I have shared the feedback with our team members, and I am sure they will be as happy as I was to read your generous comments. Thank you and we look forward to welcome you back... More 

New York
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 6, 2015

The service at the Hyatt in Dar is the best thing about the hotel. Front desk reception is attentive, react quickly and appropriately, and are committed to providing good service. This is more than you can say for many/most hotels in East Africa! The rooms are very nice and have excellent soaking bathtubs. The fitness center is excellent; larger and... More 

Was this review helpful? Yes
Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear alexfi24, Thank you so much for taking the time to write a wonderful review about our hotel and staff. It is feedback such yours which motivates the entire team to strive towards excellence. Thank you once again and we look forward to welcoming you back in the near future. Kind regards, Habiba More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 31, 2014

This was a safe and upscale hotel for East African standards. Modern rooms. Great views. Beautiful pool. The lunch and breakfast buffets were high quality and tasty. Staff was also helpful. Great place to stay when launching a trip to the Serengeti!

Was this review helpful? Yes 1
Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Drvikg, Thank you so much for your positive feedback about our hotel, it's much appreciated. We work really hard to provide all of our guests with an exceptional level of personalized service, and I am glad to see those efforts pay off on your last visit. I have shared your wonderful feedback with our team members. We look forward... More 

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Additional Information about Hyatt Regency Dar es Salaam, The Kilimanjaro

Address: Kivukoni Street | PO Box 9574, Dar es Salaam, Tanzania (Formerly Kilimanjaro Hotel Kempinski)
Phone Number:
Location: Tanzania > Dar Es Salaam Region > Dar es Salaam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hyatt Regency Dar es Salaam, The Kilimanjaro 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hyatt Regency Dar Es Salaam, The Kilimanjaro Hotel Dar Es Salaam
Kilimanjaro Hotel Dar Es Salaam
Hotel Style:
#1 Spa Hotel in Dar es Salaam
#1 Luxury Hotel in Dar es Salaam
#2 Business Hotel in Dar es Salaam
#4 Romantic Hotel in Dar es Salaam

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