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Hyatt Regency Dar es Salaam, The Kilimanjaro

5.0 of 5 Kivukoni Street | PO Box 9574, Dar es Salaam, Tanzania (Formerly Kilimanjaro Hotel Kempinski)
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Certificate of Excellence 2014
Hyatt Regency Dar es Salaam, The Kilimanjaro
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Hyatt Regency Dar es Salaam, The Kilimanjaro
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315 reviews from our community

Traveler rating
    163
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    6
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Purrmerend
Top Contributor
167 reviews 167 reviews
45 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Kilimanjaro Hyatt is a large chain hotel, so you expect high standards. On some points they score top nodge with the lounge bar on the top floor and the breakfast. But some things need improvement. The readinglights in bed are worthless, the bathroom (with glass windows which I don't fancy) is strangely designed with a shelf for your personal... More 

Was this review helpful? Yes
Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Lisahemlee, Thank you so much for taking the time to write a wonderful review about our hotel. It is feedback such yours which motivates the entire team to strive towards excellence. Thank you once again and we look forward to welcoming you back in the near future. Best regards, Habiba More 

Liverpool
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is nice and clean The room though has two single beds which are not the most comfortable on the Hyatt brand Room service came nice and hot and with a smile which is rare these days Pool area has infinity pool nice and relaxing and comfortable sun chairs Hotel is safe and secure and even had xmas trees... More 

Was this review helpful? Yes
Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear xxGemxx, Thank you so much for taking the time to write a review about our hotel. It is feedback such yours which motivates the entire team to strive towards excellence. Thank you once again and we look forward to welcoming you back in the near future. Best regards, Habiba More 

Dorchester, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

For doing business in Dar-es-Salam this remains the best hotel in order to conduct meetings. Very much focussed downtown, but with a lovely view overlooking the harbour, (recommended) means that your stay has constant array of activity from your full length room window - a delight as an old seafarer! Very good swimming pool, although finding towels can be a... More 

Was this review helpful? Yes
Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Chris M, Thank you so much for taking the time to write a review about our hotel. We really appreciate your comments about hotel facilities and our services. I have taken due note of highlighted areas that we need to improve and shared with the concerned department to ensure that corrective measures are taken. We look forward to welcoming... More 

La Coruna, Spain
Top Contributor
63 reviews 63 reviews
38 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

we stayed one night on our way to a wedding in Zanzibar. After a long trip and late arrival, this hotel was just what we needed to finally relax and get ready for the wedding. On the quality side, it definitely has top european standards. On the customer service, it is more like a high level american hotel if you... More 

Was this review helpful? Yes
Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear GustavoyLaura, Thank you for your feedback through trip advisor. It's much appreciated. Your comments are much valued and appreciate your kind words about our hotel and customer service in general. Thank you and we look forward to welcoming you back in the very near future. Kind regards, Habiba More 

London, United Kingdom
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best place to stay 5* - officially service - excellent business lounge - very good staff - polite and helpful value for money - weak best place to stay food very good - even for vegetarians. pool area - nice

Was this review helpful? Yes
Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear RishiL8, Thank you so much for positive feedback about our hotel. Thank you so much for positive feedback about our hotel. We work really hard to provide all of our guests with an exceptional level of personalized service, and I am glad to see those efforts pay off on your last visit. I have shared your wonderful feedback with... More 

London
Top Contributor
97 reviews 97 reviews
74 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had an airport pick up arranged and was impressed by Maria who met me there and escorted me to a car. She was very friendly and gave a great first impression of the hotel. The driver was great too. He gave me a history of the city as we drove in. Check in was rather impersonal, clinical and unfriendly.... More 

Was this review helpful? Yes
Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Moaksey, Thank you so much for taking the time to write a review about our hotel. We really appreciate your comments about hotel facilities and our services, I have shared the feedback with the team members, and I am sure this will prove to be a tremendous source of inspiration to them. I would like to apologize for the... More 

Singapore, Singapore
Top Contributor
61 reviews 61 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was wonderful, just the right ambience of relaxation and business and amenities which were good. The best part of the hotel is its location in the heart of the city, by the beautiful natural harbour which makes it accessible. There is no beach but the swimming pool gives you an infinity feeling. The bar at the rooftop is... More 

Was this review helpful? Yes
Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear MVy_13, Thank you so much for your amazing review through trip advisor, it's much appreciated We really appreciate your comments about hotel facilities and our services, I have shared the feedback with our team members for whom it will provide a great source of inspiration. Thank you and hope to have you back soon. Thank you, Habiba More 

Dubai, United Arab Emirates
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is really amazing, so much to do and in a great location. Staff is ok, breakfast was amazing, the gym is really good with lots of equipment that are very modern, the pool is average size but it's infinite and looks out to the open water. Really nice stay.

Was this review helpful? Yes
Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Lisahemlee, Thank you so much for taking the time to write a wonderful review about our hotel. It is feedback such yours which motivates the entire team to strive towards excellence. Thank you once again and we look forward to welcoming you back in the near future. Best regards, Habiba More 

Zurich, Switzerland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 9, 2014

The Hyatt in Dar is a magnificent property from the moment you arrive through to the rooms and the excellent service. The rooms are comfortable and modern with lovely views of the Indian Ocean. The Club Floor lounge is best in class and an model for others to follow. Service is outstanding across the operation of this property. The rates... More 

Was this review helpful? Yes
Hyatt Regency D... T, Executive Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear CherieFaiella, Thank you so much for positive feedback about our hotel. We work really hard to provide all of our guests with an exceptional level of personalized service, and I am glad to see those efforts pay off on your last visit I would like to apologize for the service shortfalls that you experienced in regard to the travel... More 

Dar es Salaam, Tanzania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 9, 2014

The Racist Hotel My wife and I went with our children to the Hyatt Regency Kilimanjaro today- NEVER again- what a clearly racist hotel. It might as well put a sign WHITES ONLY. When we arrived my wife and I arrived for our 12.30 brunch we she was told at 12.25 that she had to wait 20 minutes, however when... More 

Was this review helpful? Yes 1
Hyatt Regency D... T, General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear John T, It is deeply concerning to us that we have given you this grossly incorrect impression and for this I would like to apologise most sincerely. Whilst it is clear that there are aspects of the brunch experience that you were dissatisfied with, and we are reaching out to you privately to discuss these further, I would like... More 

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Additional Information about Hyatt Regency Dar es Salaam, The Kilimanjaro

Address: Kivukoni Street | PO Box 9574, Dar es Salaam, Tanzania (Formerly Kilimanjaro Hotel Kempinski)
Phone Number:
Location: Tanzania > Dar Es Salaam Region > Dar es Salaam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hyatt Regency Dar es Salaam, The Kilimanjaro 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hyatt Regency Dar Es Salaam, The Kilimanjaro Hotel Dar Es Salaam
Kilimanjaro Hotel Dar Es Salaam
Hotel Style:
#1 Spa Hotel in Dar es Salaam
#1 Luxury Hotel in Dar es Salaam
#2 Business Hotel in Dar es Salaam

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