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Hyatt Regency Dar es Salaam, The Kilimanjaro

5.0 of 5 Kivukoni Street | PO Box 9574, Dar es Salaam, Tanzania (Formerly Kilimanjaro Hotel Kempinski)
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Certificate of Excellence 2014
Hyatt Regency Dar es Salaam, The Kilimanjaro
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Hyatt Regency Dar es Salaam, The Kilimanjaro
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308 reviews from our community

Traveler rating
    160
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Top Contributor
59 reviews 59 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was wonderful, just the right ambience of relaxation and business and amenities which were good. The best part of the hotel is its location in the heart of the city, by the beautiful natural harbour which makes it accessible. There is no beach but the swimming pool gives you an infinity feeling. The bar at the rooftop is... More

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Dubai, United Arab Emirates
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is really amazing, so much to do and in a great location. Staff is ok, breakfast was amazing, the gym is really good with lots of equipment that are very modern, the pool is average size but it's infinite and looks out to the open water. Really nice stay.

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Zurich, Switzerland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hyatt in Dar is a magnificent property from the moment you arrive through to the rooms and the excellent service. The rooms are comfortable and modern with lovely views of the Indian Ocean. The Club Floor lounge is best in class and an model for others to follow. Service is outstanding across the operation of this property. The rates... More

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Dar es Salaam, Tanzania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The Racist Hotel My wife and I went with our children to the Hyatt Regency Kilimanjaro today- NEVER again- what a clearly racist hotel. It might as well put a sign WHITES ONLY. When we arrived my wife and I arrived for our 12.30 brunch we she was told at 12.25 that she had to wait 20 minutes, however when... More

Was this review helpful? Yes 1
Hyatt Regency D... T, General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear John T, It is deeply concerning to us that we have given you this grossly incorrect impression and for this I would like to apologise most sincerely. Whilst it is clear that there are aspects of the brunch experience that you were dissatisfied with, and we are reaching out to you privately to discuss these further, I would like... More

Nashville, Tennessee
Top Contributor
215 reviews 215 reviews
46 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hyatt in Dar is the only international 4/5 star chain hotel in town. General Manager Karl and his crew provide superior customer service. Rooms are clean and modern (Plenty of power outlets, sufficient work space, strong free Wi-Fi (Higher speed costs $), bathrooms are large, bedding is newer and comfortable. The breakfast buffet was included in our rate and... More

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Hyatt Regency D... T, General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Danield528, Thank you so much for you kind feedback. We are blessed with a great team at the hotel and they will be as delighted as I was to read your generous comments. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the very near future. With best regards, Karl More

Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 17, 2014

This hotel definitely has surpassed my expectation! both exterior and interior of the hotel and rooms are very nicely designed, the hotel rooms are very clean and comfortable! the hotel also has a well-facilitated gym and an amazing infinity swimming pool! the staff are very friendly and helpful; they're always there for your requests and always willing to help :)... More

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Hyatt Regency D... T, Executive Administrative Assistant to the General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear 223 Isabella, Thank you so much for positive feedback about our hotel. We work really hard to provide all of our guests with an exceptional level of personalized service, and I am glad to see those efforts pay off on your last visit. I have shared your wonderful feedback with our team members. Once again thank you and hope... More

Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 11, 2014

The hotel is extremely great and the staff are really helpful. Specially at the Coffee shop on the ground floor. We had a surprise party organized and informed them of our arrival within 30 mins. The crew were really helpful and were tired after the day work but showed their smile and were so happy to serve us, and especially... More

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Hyatt Regency D... T, Executive Administrative Assistant to the General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Swisssharks, Thank you for sharing your feedback from your stay through Trip advisor. We appreciate your kind words about our staff, in particular the Flame Tree Lounge team. I have shared the feedback with them and I will make sure that they all get the recognition they deserve. We look forward to welcoming you back soon. Best regards, More

Coolum Beach, Australia
Top Contributor
50 reviews 50 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 9, 2014

The hotel is very well secured with security and room access keys. Beautiful long entrance beckoning you into the cool and calm interior. The restaurant in the foyer had a stunning array of International, local and varied foods and beverages. Large roomy chairs with very attentive staff. Hotel cars available for safe and reliable journey's around town. Took dala dala... More

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Hyatt Regency D... T, Executive Administrative Assistant to the General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear MushuAnd, Thank you so much for taking the time to write a review about our hotel. It was indeed a pleasure having you stay as a valued guest at Hyatt Regency Dar es Salaam. We really appreciate your comments about hotel facilities and our services, I have shared the feedback with the team members, and I am sure this... More

New York City, New York
Top Contributor
90 reviews 90 reviews
61 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed October 8, 2014

As a luxury travel writer for world-adventurer.com I've experienced many luxury business-focused hotels around the world. The Hyatt Regency Dar es Salaam, "The Kilimanjaro" maintains the expected international 5-star standards and aims to please both business and pleasure guests. What impressed me was the open terrace on the rooftop which has a great view over the harbor and city. The... More

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Hyatt Regency D... T, Executive Administrative Assistant to the General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Davybert, Thank you so much for your amazing review through trip advisor, it's much appreciated. We are happy to note that our services were to your satisfaction and that our rooftop bar was one of your favorite spot in the hotel. I am sure you will be pleased to hear that we have introduced a lounge jazz music which... More

Budapest, Hungary
Top Contributor
77 reviews 77 reviews
68 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed September 29, 2014

You're in the heart of Africa so do not expect much. This hotel is the safest and cleanest bet in Dar and should only be used as a resting spot (or long layover) before you head off into the bush for your safari. Dated design. Cleanliness is questionable. Staff very friendly. Free breakfast buffet (with all rooms) is actually quite... More

Was this review helpful? Yes 1
Hyatt Regency D... T, EAA to the General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear BJF965, It was indeed a pleasure having you stay as a valued guest at Hyatt Regency Dar es salaam, the Kilimanjaro. Thank you so much for your feedback through Trip advisor, it's much appreciated. Please note that I have shared your feedback with our team members for whom it will provide a great source of inspiration. Once again thank... More

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Additional Information about Hyatt Regency Dar es Salaam, The Kilimanjaro

Address: Kivukoni Street | PO Box 9574, Dar es Salaam, Tanzania (Formerly Kilimanjaro Hotel Kempinski)
Phone Number:
Location: Tanzania > Dar Es Salaam Region > Dar es Salaam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hyatt Regency Dar es Salaam, The Kilimanjaro 5*
Number of rooms: 180
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Also Known As:
Hyatt Regency Dar Es Salaam, The Kilimanjaro Hotel Dar Es Salaam
Kilimanjaro Hotel Dar Es Salaam

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