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Hyatt Regency Dar es Salaam, The Kilimanjaro

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Kivukoni Street | PO Box 9574, Dar es Salaam, Tanzania (Formerly Kilimanjaro Hotel Kempinski)
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Hyatt Regency Dar es Salaam, The Kilimanjaro
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Hyatt Regency Dar es Salaam, The Kilimanjaro
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379 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buenos Aires, Argentina
Level Contributor
629 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 484 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Kilimanjaro its a great hotel. Conveniently located in front of the Dar Es Salaam Bay, just a few blocks from the Ferry port and the city center, this hotel its a true paradise in West Africa. Rooms are massive with an open bathroom and very comfortable beds and sofas. Internet and TV are very good and you barely can... More 

Was this review helpful? Yes
Dubai, United Arab Emirates
1 review
1 of 5 stars Reviewed 3 days ago NEW

The ugliest room have ever seen in my life...not even 2 star. The staff cannot see out of the box so I already had this unpleasant experience from the check-in. Stepping into the room had the impression that someone is already inside: had the ironing board in the middle of the room, an empty bottle of rum in the cupboard.... More 

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Cairo
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

Well I will start with the positive aspect of the hotel , rooms are decent size , all amenities available as bath robes and slippers and international channels on the TV , comfortable bed , central location with good security services at hotel entrance. As for the negative I will start with the food at the main restaurant at the... More 

Was this review helpful? Yes 1
Hyatt Regency D... T, General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear khaledismail72, I am sorry to hear of the disappointing experience you had whilst staying with us in Dar es Salaam and would like to address some of the points raised in your feedback. We note that you fell ill soon after arrival at the hotel, on the same night that you ate in The Palm restaurant. As we did... More 

Accra, Ghana
1 review
5 of 5 stars Reviewed 1 week ago

I have travelled extensively in Africa and it took me all of 10 years to discover truly magnificent service at the Hyatt Kilimanjaro, Dar es Salam. Everything about my experience was fabulous including the restuarants, concierge, housekeeping, security and hotel management.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Robert R, Thank you for taking the time to review our hotel on Trip Advisor – we are delighted that overall you enjoyed your stay. It is feedback such as yours which motivates the entire team to strive towards excellence. Thank you once again for your thoughtful feedback, it is much appreciated. We look forward to welcoming you back... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I have tried to contact this hotel on six occassions - 4 by e-mail and 2 phone calls! It really is not acceptable that one should have to do this. Nnot a way to run a business Sloppy service - very uimpressed!!

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Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hyatt Regency "The Kilimanjaro" is definitely the best hotel in Dar Es Salaam. Location is perfect overlooking the harbor. You will be welcomed by a very elegant and spacious lobby. Take the time to sit and have a coffee and you will realize that The Kilimanjaro hotel is the place to be, the place where business in Dar Es... More 

Was this review helpful? Yes
Hyatt Regency D... T, Adminstrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear EmmanuelS29, Thank you so much for your amazing review through trip advisor, it's much appreciated. Your feedback is valuable and has been shared with the team here at the hotel and I know many of them will draw inspiration from your feedback. Thank you and we certainly look forward to your next visit. With best regards, Hyatt Regency Dar... More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed 3 weeks ago

Fantastic service. this is probably the only and perfect "oasis" in Dar es Salaam. it is also situated in the right place facing the ocean while being very close to the business district. the staff would make you feel exactly as when you are at your own home.. Well done and great Job to all the team

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Ahmed E, Thank you for taking the time to review our hotel on Trip Advisor – we are delighted that overall you enjoyed your stay. It is feedback such as yours which motivates the entire team to strive towards excellence. Thank you once again for your thoughtful feedback, it is much appreciated. We look forward to welcoming you back... More 

Dar Es Salaam, Tanzania
1 review
5 of 5 stars Reviewed 3 weeks ago

An understated but excellent hotel. Modern, elegant and cool. Some fabulous facilities, especially the infinity pool on the 1st floor roof level and the Level 8 bar on the very top floor. A great sushi and oriental restaraunt too, and relaxing lounge/cafe. A delight.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Richard C, Thank you so much for your amazing review through trip advisor, it's much appreciated. Please note that I have shared your feedback with our team members for whom it will provide a great source of inspiration. We look forward to seeing you on your next visit. With best regards, Hyatt Regency Dar es Salaam More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The service in the hotel is amazing. Right from.the front office you are greeted with a lot of warmth and hospitality. The staff are extremely friendly as well as professional. The food is exquisite especially at the oriental restaurant on the 1st floor. The business club rooms overlooking the ocean give you peace of mind as you work away. The... More 

Was this review helpful? Yes
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear Anthony N, Thank you for taking the time to review our hotel on Trip Advisor. We appreciate your kind words about our staff , hotel facilities, food and our services. We are happy to note that you had a great experience at our hotel, particularly the Oriental restaurant, Regency club, Spa and the Gym. Thank you and we certainly... More 

Meridian, Idaho
Level Contributor
52 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed several nights on business. We used the conference facilities extensively, and spent most of our time on the hotel grounds. The room was comfortable and well-appointed, A/C and wifi worked, and in general, the stay was superb. Breakfast was included, and it was one of the best breakfasts I've had traveling. Omelet station, many different English, American, African,... More 

Was this review helpful? Yes
Hyatt Regency D... T, Administrative Assistant to General Manager at Hyatt Regency Dar es Salaam, The Kilimanjaro, responded to this review

Dear squirrel paws, Thank you so much for taking the time to review our hotel on Trip Advisor – we are delighted that overall you enjoyed your stay. Your feedback is valuable and has been shared with the team here at the hotel and I know many of them will draw inspiration from your feedback. Thank you once again for... More 

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