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Dar es Salaam Serena Hotel

Ohio Street | P.O. Box 791, Dar es Salaam, Tanzania (Formerly Moevenpick Royal Palm Hotel Dar es Salaam)
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Dar es Salaam Serena Hotel
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Dar es Salaam Serena Hotel
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373 reviews from our community

Traveler rating
    83
    194
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
63 reviews 63 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

1st time to Tanzania. Only stay 2 nights for meeting. No expectation on the hotel at all. It comes up quite fine. Staff is friendly. Room is clean. Air condition is a bit weak but acceptable. Free internet but slow, texting is ok. There is a shopping mall (I guess) nearby but I don't have chance to go there. In... More 

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Cairo, Egypt
Contributor
20 reviews 20 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The hotel has an old fashion rooms but good ones with a good size TV. The main restaurant of the hotel is perfect, all the meals are good and I stayed their 3 nights, they change the food a little bit everyday. One thing I dislike is the staff, they are not friendly so much.

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Nairobi Region, Kenya
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

First things first, the car provided for airport pick up and drop off service by the hotel is a land rover discovery, for the petrol head in me, the chance to be driven to the hotel in what is perhaps one of the smoothest drives I've ever had was already a plus. Once at the hotel, the check in is... More 

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Dar es Salaam
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I had stayed at Executive Suite which is on Executive floor. It allows guest to use business center on Executive floor equipped with computer and printer. It is free of charge...And also free access to Executive Lounge. We could enjoy complimentary drinks and finger foods from 6pm to 8 pm. Room is very clean and provides good... More 

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Chennai (Madras), India
Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was been there for a week. It was a nice business stay. Amenities were bit costly. This was the stay arranged by CII. High classy and comfortable. Area is OK. Market places and food complexes are with in 1km surroundings. Bit far from airport. Good star hotel.

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Sandton, South Africa
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Attended a conference at the Serena . The hotel is comfortable - a bit of a second cousin compared to the Serena in Kampala - however the hotel might be a bit tired, it has been a pleasant stay. The rooms are comfortable - and spacious. The bathrooms have all you need - shampoos, shower gels .Beds a comfortable and... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Hotel was better than expected. Rooms large and comfortable. Buffet luncheon was excellent. Very clean and well maintained. Friendly staff. It is ageing but gracefully. The tripto and from airport was uneventful and quick but this could vary at different times of day.

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New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After you pass thru the two security checks, you enter into a solid business hotel. Great internet, good service, solid comfort and average food. The grounds are a little worn but I don't think many people are hanging out at this hotel for the pool or restaurant. Its like a Hilton hotel with a little cultural flair.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

The rooms are big however outdated. For the amount charged per night, they could do better. The staff is very friendly, I guess it resembles the Tanzanian culture but they weren't clued up on the hotels specials and deals, this got me very frustrated more so in my second week. The food was amazing even though I got food poisoning... More 

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Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 13, 2015

I have stayed at the Serena Hotel in Dar es Salaam several times before. It is an excellent 5 Star hotel. Over recent years, it has changed management (and its name) several times, but this has not changed the ambience or service offered by the hotel. I like the Serena because it is not so big that you can feel... More 

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