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New Africa Hotel

Azikiwe St. / Sokoine Dr. | P. O Box 9314, Dar es Salaam, Tanzania
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New Africa Hotel
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288 Reviews from our TripAdvisor Community

Traveler rating
    66
    134
    60
    21
    7
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18
43
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186
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nairobi
Top Contributor
67 reviews 67 reviews
52 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I had booked an airport pick up which was confirmed by the hotel, but upon arrival and calling the hotel 3 times, the hotel transport was nowhere in sight. I had to find my way to the hotel. Check-in was smooth and the front desk was really apologetic about the mix up at the airport, and ended up upgrading my... More 

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Dubai
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Once the most sleepy of the East African capital cities, Dar is increasingly vibrant and congested. If you are in town for business you should try and stay as close as possible to your office as traffic can get completely jammed. The New Africa Hotel is probably the best location in town, with wonderful views over the harbour from the... More 

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Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Good service and facilities for day meetings only. Rooms are nicely decorated, but the interior atmosphere is severely impacted by a moldy smell which hits you as you enter. Staff was informed but did /could not do anything to remove the bad smell. That fact destroyed the total experience of the otherwise nice hotel and I will not use or... More 

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Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Its truly been a great experience whilst at the hotel, Friendly staff and cleanliness of rooms is up to mark. The Thai restaurant has amazing food. Its located close to Dar Es Salaam port. I'd highly recommend family and business travellers to check the hotel

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Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a business trip stayed for 2 days the food is good and so is the service & staff. Excellent location, taxi easily available. It also has Casino in the hotel. I am a vegetarian and got a lot of option to eat from at Break fast and dinner.

Was this review helpful? Yes 1
null, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 22, 2015

So what should you expect from a hotel in the capital of Tanzania? Well you can get much better than the New Africa and you can get worse to. Its just a question of what you are willing to spend! From my perspective the room was clean (when I got in there - they gave me a room with someone... More 

Was this review helpful? Yes 1
Siddharth C, General Manager at New Africa Hotel, responded to this review

Dear Guest, Thank you for your review. It is clear from your review that we need more training in our hotel to keep guests happy and to make sure that such mistakes are not repeated. thank you for letting us know the shortfall in service standards faced by you. I will work on this immediately. I hope you will give... More 

Cairo, Egypt
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 18, 2015

This hotel has a good service and a perfect sea view but the problem I faced is the main restaurant, they don't offer good quality food, I tried it twice with different types of food with no luck. One another thing that is good that there are many taxis outside the hotel whole the day.

Was this review helpful? Yes 1
Siddharth C, General Manager at New Africa Hotel, responded to this review

Dear guest, Greeting from New Africa hotel. Thank you for this review. I will work on the food aspect mentioned in your feedback. We have recently added a lot of variety to our buffet. We also continuously plan for food festivals to give a taste of a variety of cuisines. We recently finished with our mexican dinner promotion and will... More 

Mumbai (Bombay), India
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 6, 2015

I stayed at the New Africa Hotel and Casino for two nights in early April 2015 the hotel is a bit jaded and so some of the room are getting an upgrade they have a Thai restaurant on the top floor that does a good pad Thai and wanton. The breakfast is good with decent paratha poori and poha options... More 

Was this review helpful? Yes 1
Siddharth C, General Manager at New Africa Hotel, responded to this review

Dear Guest, Thank you for your review. I am glad to note that you enjoyed our newly renovated breakfast buffet. We are in a continuous process of enhancing guest comfort and hence a lavish buffet set up was added to the all day dining restaurant. As for the mid range amenities, we supply bath soap, hand soap, shampoo, bath gel... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 4, 2015

Missed the last ferry to Zanzibar an needed an place for one night. This is close to the ferry terminal- very comfortable and modern. You can relaxe from the busy Dar by the pool or enjoy the city view from their Thai restaurant. Good service, and breakfast catering for all kinds of taste buds.

Was this review helpful? Yes 1
Siddharth C, General Manager at New Africa Hotel, responded to this review

Dear guest, Thank you for your stay at New Africa Hotel. I am glad to note that you had a pleasant stay. Please feel free to write to me at gm@newafricahotel.com for any requests related to your future bookings. Kind Regards, Siddharth Chaudhry More 

Johannesburg, South Africa
Contributor
12 reviews 12 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 26, 2015

There's nothing overtly bad about the New Africa. It's relatively comfortable and the service is okay. I have never been desperately disappointed with the hotel but nothing has made me love it either. I've stayed twice and both times I've had to ask for a hairdryer - would be awesome if they could just provide them without me having to... More 

Was this review helpful? Yes 2
Siddharth C, General Manager at New Africa Hotel, responded to this review

Dear Guest, Thank you for your review. I will share this with my team to make sure feedback is passed to all staff concerned. We are in continuous talks with the church so they can tone down the early morning 6am till 630 am music. They have promised us that this will happen soon. We also have pool facing rooms... More 

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