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Southern Sun Dar es Salaam

Certificate of Excellence
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1 Garden Avenue | PO Box 80022, Dar es Salaam, Tanzania (Formerly Holiday Inn)
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1 room 1 guest
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Southern Sun Dar es Salaam
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453 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milan, Italy
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

comfortable room; bathroom with separate shower but fittings and decor a bit old. nice terrace and excellent breakfast buffet. The restaurant was a very pleasent surprise. The tuna steak first class. The pool a bit small and poorly exposed to the sun. The hotel location is very convenient, 15 min walk to the pier and close to the government and... More 

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Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Currently staying at the Southern Sun for a conference at the JNCC. The customer service is amazing - front desk is so friendly and unfazed, especially Israel who went out of his way. The common areas are clean, comfortable and nicely busy but not too much. I like that the manager walks around and engages. The restaurant is great -... More 

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AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review

Dear Savit Thanks so much for the kind words you have to say about our team at Southern Sun Dar es Salaam. You mention both Israel and Denzil who are true Hospitality superstars. You are correct that Humidity is a big problem here in Dar and try as we might it remains a challenge for our housekeeping team. You will... More 

Kolkata (Calcutta), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I read the reviews on TripAdvisor and was expecting the hotel to be much better. Location advantage is there but everything else is overrated. For the price, there should have been more on offer. A very ordinary pool, small rooms and no other activity. After sundown, you have to take a cab to travel anywhere as the lane is too... More 

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AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review

Dear Adgarodia Thanks for taking the time to share your experience with the community, I am sorry that we did not meet your expectations, and am happy that you were able to find accommodation more suited to your needs and budget out on the peninsular area. We are as you may have gathered from the reviews a hotel in a... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service. On my second stay on the 1st floor the room was excellent, however, my first room on 5 floor non-smoking was a bit run down, ie stained carpet, fridge on top of stool, few amenities missing. Despite this, the staff were attentive and gave excellent customer service.

Review collected in partnership with Tsogo Sun Hotels

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AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review

Hi E713HEjenniferr Magic feedback thanks! As you may have gathered we are planning to refit our rooms soon and we will certainly be attending to the carpets! Looking forward to welcoming you back to Southern Sun Dar es Salaam! Cheers Adam More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

Excellent Place to stay, if you are looking for a comfortable place to stay. The service was excellent, rooms were great and an excellent Wi-Fi across the floors. Did i mention there is a peacock on the compound?!

Review collected in partnership with Tsogo Sun Hotels

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AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review

Hi Ahmadfaruz Thanks for the review of Southern Sun Dar es Salaam, I am delighted that you enjoyed your stay! We know that a great WiFi connection is vital in today's world and I am glad our connection was good. In fact its about to get even better as we role out more base stations across our hotel to give... More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very friendly and quiet hotel. The staff was always available with advice and help. OK food at the restaurant and great breakfast. . Free wifi with variations in speed. Possible with running outside by daylight

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AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review

Dear Thomas L Thank you for taking the time to review our hotel. I am delighted that you enjoyed your stay, specifically our quiet location in the hustle and bustle of Dar. Our wifi is under pressure especially when we are full, and for that reason we are busy installing more base stations to enable more devices to connect to... More 

New Delhi, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The highlight of the hotel wa sthe staff, extremely helpful welcoming and friendly. The rooms are clean and comfortable. The restaurant caters for all tastes and the breakfast spread is pretty good too. Would definitely recommend it!

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AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review

Hi Vanika678 Thanks for your very kind review! Thanks also for your comment about my team! I am very proud of them, they are all true hoteliers and love their craft! Karibu Tena! Adam More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night after weeks of teaching in schools out in the countryside. The hotel was beautifully decorated and very luxurious. Our room had such comfortable beds with a lovely bathroom. The pool was nice but a little cold! We ate dinner there which was incredible. Cannot fault it. The meals were beautifully presented too. Made some lovely... More 

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AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review

Dear heapsyj Thanks for reviewing Southern Sun Dar es Salaam! I am so happy that you have some great memories of our hotel! Funny that you thought our pool was on the cold side - its not often that we get that comment, but it is the middle of our 'winter' so the pool is a somewhat chilled 20c I... More 

Johannesburg, South Africa
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When I was a recent resident of Zanzibar for 11 years, this hotel was my 'escape' from the island. I enjoyed every single minute of my stays there and looked forward to my breaks there immensely. I took advantage of everything this wonderful hotel had to offer. From the late breakfasts on the weekends, with a great selection of yummy... More 

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AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review

Hey Christine Thanks so much for the wonderful review! We do love the hotel business and my team loves it when we get feedback such as yours! We especially enjoy taking care of our visitors from Zanzibar when you come across the water for a break! See you soon I hope Adam More 

Cairo
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Advantages: - Very Good internet connection - Location is very good, closest to Julius Nyerere International Convention Center Disadvantages - Room is very small - Room did not have a fridge - Water is not hot - No bathroom slippers - Room service did not visit my room for the first 24 hours - Soup is very bad, please change... More 

Was this review helpful? Yes
AdamGMSouthernSunDSM, General Manager at Southern Sun Dar es Salaam, responded to this review

Dear Ahmed Thanks for taking the time to review Southern Sun Dar es Salaam! I also appreciate your frank and honest feedback, it does help my team! You are correct our location in the Diplomatic Neighborhood next to the Gardens is great for the convention center, Zanzibar Ferry as well as the Airport. I am sorry about the room cleaning,... More 

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