The reception staff were friendly.The food in the restaurants was wonderful but the staff there looked dull. I had no sleepers in my room.The door to the bathroom was a nuisance.It was very hard to close and always closed with a bang(room 504) and am sure the engineering can fix this...Also the bathroom was flooding when i took shower..The rest... More

On arrival bed looked like it had been slept in. Room had a pervasive and unpleasant smell on entry fading with time but there on every subsequent entry. Asked to move but was then offered a room where the AC made a noise like an express train and struggled to keep the room cool. Carpets stained and well past their... More

It's not a bad hotel and you should not for special feathers Just a standard 4 star hotel I will say its a 3 star hotel The room is just ok The business lounge food verity is poor but the service is good

This place was so nice! It's Dar, so it's going to take a couple of hours to get to the airport anyway - so unless you're catching a bus, you might as well stay in the city centre. The staff were really attentive and kind, there was FREE WIFI wooooooo, hot water, really clean and tidy. I'd stay again if... More

Rooms are great except for the hard mattress. Food is average hotel food. Not bad but not special either. They are constructing a large building next door with loud noise through the night. Internet is fairly fast but I was constantly bumped off. Nice roof top lounge with meals.

This hotel is in the downtown which is convenient for those doing business there. Things get quiet though in the evening. I arrived early, before check-in, and I was only staying until 11pm as I was flying out very early the next morning. Without asking the reception offered to find an available room so that I did not have to... More

Dar Es Salam does not have a lot to offer when it comes to five luxury properties and in absence of rooms at The Serena Hotel, which is the only five star hotel there, the wonderful staff at front desk of the Serena phoned the Holiday Inn and secured a room for me. My trip was a sudden trip, which... More

Stayed 3 nights in may 2013. As a priority club member was upgraded to room 1012 which was but to the standwrd of an executive room..There was a pungent smell on entering the room when i complained I was given a lemon freshner spray I have stayed at this hotel on 10 occasions from inception when it was brand new... More

I am a platinum member and I used reward points to pay for the entirety of my stay. At 15,000 points per night the hotel is a pretty good value and I had an executive non smoking room on the 9th floor with a great view over Dar Es Salaam. First what's good: staff generally very friendly although not very... More