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Golden Tulip Farah Rabat

Makhlouf 10, Rabat 10000, Morocco
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Golden Tulip Farah Rabat
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Ranked #23 of 39 Hotels in Rabat
A recent review
3 of 5 stars Reviewed April 9, 2015
ioan_wilson Newtown, United Kingdom
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367 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Golden Tulip Farah Rabat
See the most recent reviews
Newtown, United Kingdom
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed April 9, 2015

Our room was very comfortable with all the amenities required. .The international buffet was ok but could have been better. Breakfast was more continental with no egg station so no omelettes or fried eggs available. Good bar facilities and entertainment provided.

Was this review helpful? Yes
Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Dear Guest, We have noted with attention your remarks further to your stay at the Golden Tulip Farah Hotel in Rabat. We ensure you that customer care is our main priority, this is why we will spare no effort to cope with your expectations for an upcoming stay in Rabat. Util then, Thank you again for choosing our property, And... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 27, 2015

While on business in Morocco, I stayed a total of 6 nights here. The rooms were very accommodating, clean, and roomy. Beds slept well. The buffet prepared for breakfast and lunch offered beautifully presented items that were various, appealing to any palette. I found the service staff to be friendly and helpful. The upstairs lounge off the 6th floor offered... More 

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Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Valuable Guest, We have red with lot of attention your comments as regards your , almost one week, stay at the Golden Tulip Farah Rabat and we thank your for that. We have noted that we could match your expectations except for the Wifi Issue that we will fix with adequate partners and staff. Looking foward to hosting you during... More 

1 review
4 of 5 stars Reviewed March 16, 2015

Pros: 1. The hotel overlooks the ocean and downtown rabat, the view from the conference halls on the 5th floor is majestic 2. Rooms are clean,so are the toilets 3. Breakfast and lunch are served at appropriate times; the hotel serves yummy plates from different cuisines 4. Staff is so friendly, waiters are very nice and polite 5. Services like... More 

Was this review helpful? Yes
Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Valuable Guest, Thank you for taking the time informing us about your stay and perception of our hotel. We shared your remarks and sensibilized appropriate staff for a better customer care that remains our number one priority. looking forward to hosting you again in the future, Best regards, Hicham Ouahdani Director of Operations More 

ede
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed March 10, 2015

This hotel has a good location but if you go for a business trip try to find another hotel. There is no internet for business use. Very unfriendly staff. Rooms are not clean. Breakfast is more or less oke.

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Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Dear Guest, Thank you for tempting our attention on the issue regarding the Internet. Adequate staff was informed and necessary measures taken to avoid such a situation in the future. looking forward to host you during a next stay in Rabat, Best regards, Hicham Ouahdani Director of Operations. More 

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Cairo, Egypt
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 5, 2015

This hotel is a very good hotel nearly in everything. Staff are friendly and professional. Breakfast is really delicious and I had one day dinner there it was an open buffet and everything was perfect. Hotel location is great near the marine and old town. The only con is the WiFi it is horrible I was not able to do... More 

Was this review helpful? Yes 1
Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Dear Guest, Thank you very much for your comments, and we are delighted to hear that we have met your expectations during your stay with us . As matter of fact, we have noted your remarks as regards the Wifi connection and we are undertaking necessary measures to fix that. looking forward to welcoming you in the near future, Best... More 

Sudbury, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 22, 2015

If you like feeling dismissed by reception and then waiting an hour and a half to have two pillows to be delivered (only to have to finally go down to reception to get them yourself), then this is the place for you. The restaurant floors last met with a mop some time ago but the food was actually okay. I... More 

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Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Dear Guest, Sorry to see that we have not succeed in making your stay enjoyable in the Golden Tulip Farah Rabat because of the low quality service you have been delivered, anb we are sorry for that. And while thanking you for the time spent in communicatring your remarks, be sure we will spare no effort to upgarde waht needs... More 

Torrevieja, Spain
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 14, 2015 via mobile

On a tour of Morocco. We were told we had been upgraded to this 5*hotel. The 1st room on the 2ndfloor that we were allocated had no bath plug or shower curtain. When we called reception they sent a girl with more towels and toiletries. Asthis did not solve our problem I went to reception and requested to change rooms.... More 

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Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Dear Guest, After thanking you for the feedback of your stay at the Golden Tulip Farah Rabat, be ensured that the girl at the reception will be recognized for her customer care and assistance while we equip rooms with bath plugs and missing shower curtains. We hope this will not tarnish the image of our property, and looking forward to... More 

San Juan, Puerto Rico
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 3, 2015

I only spend one night and that's all you can take from this hotel and service. Staff not that friendly didn't set you at the table or remove your plate. The breakfast buffet not that good but don't was an ok buffet with s variety of meat rice pasta and salads.

Was this review helpful? Yes
Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Dear Guest, Thank you for your feedback, and for your understanding! We appreciate you giving us the opportunity to adjust ourselves in improving guest’s satisfaction. Your comments have been shared with the appropriate department heads to ensure we provide the proper service and information to our guests. Best regards, Hicham Ouahdani Director of Operations. More 

Denver, Colorado
1 review
1 of 5 stars Reviewed January 19, 2015

Not worth the money really. Toilet doesn't flush properly, very poor wifi connection, very rude customer service... bath doesn't drain and restaurant staff is pretty bad. With the benefit of hindsight, i would have happily spent more money to stay at a decent hotel - or could have spent less to stay in a hotel that is just as good.... More 

Was this review helpful? Yes
Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Dear Guest, Thank you fora taking the time to enlighten us about your exerience at the Golden Tulip Farah Hotel, and we really appreciate you giving us the opportunity to adjust ourselves in improving guest’s satisfaction. Your comments have been shared with those concerned to ensure we provide the proper service to our guests. hoping we will have the opportunity... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 11, 2015 via mobile

Just arrived at this hotel, looks clean and impressive the moment you get in. Got to the elevator but only one works. Instruction to get to the room was poor. Looks like they're short in help or manpower. I'll see until tomorrow though.

Was this review helpful? Yes 1
Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Dear Guest, Thank you for taking the time to enlighten us about various malfunctions that impacted your stay with us. Be ensured that your remarks have been shared with appropriate staff to fix what needs to be fixed. And while looking forward to hosting you for a next stay in Rabat. Best regards, Hicham Ouahdani Director of Operations. More 

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