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Golden Tulip Farah Rabat

Makhlouf 10, Rabat 10000, Morocco
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Golden Tulip Farah Rabat
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Ranked #22 of 39 Hotels in Rabat
A recent review
3 of 5 stars reviewed 3 days ago
TomatoGirl12
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362 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The room was comfortable and we had no trouble accessing the wi-fi. The view of the river and the city from the roof was great, especially at night. The dinner and breakfast buffets that were included with our room were adequate, but not anything to get excited about.

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Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Valuable Guest, Thank you for the time spent in giving us your impressions further to your stay at Golden Tulip Farah Hotel. Looking forward to hosting you during a next trip to Rabat, Best regards, Hicham Ouahdani Director of Operations More 

Alexandria, Egypt
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed there for three nights and we changed rooms three times. The first night the sink broke while my mother was washing her hands, literally broke. They couldn't fix it so we changed to another room. The AC wasnt working so they sent someone to fix it but it didnt work also, we changed to another room and it... More 

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Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Dear Guest, Thank you for enlightening us about your stay at the Golden Tulip Farah Hotel, and we are sorry to note that your experience was defintely not a good one, and we apologize for that. As you may know failures can arise, the point is that our reaction has to be proactive for the well being of you guest... More 

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Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed May 17, 2015

The hotel was booked by the company I work for, it would not be my choice for a personal booking. Every aspect of this hotel is beyond poor. Upon arrival the front desk staff were less than inviting and a little abrupt, they were not very helpful. The rooms are below average and not very clean, I had bits on... More 

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Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Valuable Guest, Be ensured that after reading your comments we held a meeting with all concerned staff to go through your remarks for things mentioned are not acceptable to us and we apologize for that. "Customer care" is not a simple phrase or expression but it is really a central value in our approach to the guest and we are... More 

London, United Kingdom
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 2, 2015

Stayed for 3 nights on business. I ate at the hotel buffet and the Italian restaurant. Both were okay, the salads in the buffet were very good and hot food adequate. The Italian restaurant was not so good, I found my salad and lasagne very salty. Breakfast was not very exciting. Nice rooftop bar with good views of the city... More 

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Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Valuable Guest, We have noted your remarks further to your stay at the Golden Tulip Farah, and we would like to thank you for tempting our attention on some aspects that impacted your stay with us. Be ensured that customer care is our number one priority and that measures will be taken to correct when needed. Looking forward to beeing... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

Nice lobby, professional staff , comfortable clean rooms and great location. Really happy with stay despite wifi connection is poor... Next to the souk n Marina. Little cafes nearby. All at walking distance. Breakfast good however no egg station

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Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Dear Guest, Thank you very much for your comments further to your stay at Golden Tulip Farah Rabat. We have noted all your remarks and shared them with adequate staff in order to improve customer care and match with your expectations during, we hope, a next stop in Rabat. until then, best regards, Hicham Ouahdani Director of Operations. More 

Chennai (Madras), India
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed April 19, 2015

My wife & I stayed for a night at this hotel.The rooms are well furnished and the staff very helpful.Nice location. The amenities in the bathroom were adequate, the towels white and clean! A good selection of items for us as vegetarians at breakfast.

Was this review helpful? Yes 1
Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Valuable Guest, Thank you for your positive comments and be ensured customer care is our priority. We will share your remarks with our staff to make them feel recognized for their good work. And looking forward to the pleasure of welcoming you during a next stay in Rabat, Best regards, Hicham Ouahdani Director of Operations. More 

Newtown, United Kingdom
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 9, 2015

Our room was very comfortable with all the amenities required. .The international buffet was ok but could have been better. Breakfast was more continental with no egg station so no omelettes or fried eggs available. Good bar facilities and entertainment provided.

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Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Dear Guest, We have noted with attention your remarks further to your stay at the Golden Tulip Farah Hotel in Rabat. We ensure you that customer care is our main priority, this is why we will spare no effort to cope with your expectations for an upcoming stay in Rabat. Util then, Thank you again for choosing our property, And... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 27, 2015

While on business in Morocco, I stayed a total of 6 nights here. The rooms were very accommodating, clean, and roomy. Beds slept well. The buffet prepared for breakfast and lunch offered beautifully presented items that were various, appealing to any palette. I found the service staff to be friendly and helpful. The upstairs lounge off the 6th floor offered... More 

Was this review helpful? Yes
Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Valuable Guest, We have red with lot of attention your comments as regards your , almost one week, stay at the Golden Tulip Farah Rabat and we thank your for that. We have noted that we could match your expectations except for the Wifi Issue that we will fix with adequate partners and staff. Looking foward to hosting you during... More 

1 review
4 of 5 stars Reviewed March 16, 2015

Pros: 1. The hotel overlooks the ocean and downtown rabat, the view from the conference halls on the 5th floor is majestic 2. Rooms are clean,so are the toilets 3. Breakfast and lunch are served at appropriate times; the hotel serves yummy plates from different cuisines 4. Staff is so friendly, waiters are very nice and polite 5. Services like... More 

Was this review helpful? Yes
Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Valuable Guest, Thank you for taking the time informing us about your stay and perception of our hotel. We shared your remarks and sensibilized appropriate staff for a better customer care that remains our number one priority. looking forward to hosting you again in the future, Best regards, Hicham Ouahdani Director of Operations More 

ede
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed March 10, 2015

This hotel has a good location but if you go for a business trip try to find another hotel. There is no internet for business use. Very unfriendly staff. Rooms are not clean. Breakfast is more or less oke.

Was this review helpful? Yes
Hicham O, Director Of Operations at Golden Tulip Farah Rabat, responded to this review

Dear Guest, Thank you for tempting our attention on the issue regarding the Internet. Adequate staff was informed and necessary measures taken to avoid such a situation in the future. looking forward to host you during a next stay in Rabat, Best regards, Hicham Ouahdani Director of Operations. More 

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