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Sofitel Rabat Jardin des Roses

Travelers' Choice award winner
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PO Box 450, Souissi, Rabat 10000, Morocco
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Magnifique breakfast
Best prices for: 1 room 1 guest
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Sofitel Rabat Jardin des Roses
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Sofitel Rabat Jardin des Roses
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749 reviews from our community

Traveler rating
    436
    201
    73
    27
    12
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86
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369
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I had the pleasure of staying two weeks at this beautiful hotel/resort this past Feb/March. The room I had was very spacious and well equipped. A flat screen TV, Free WiFi and a balcony facing the manicured garden was an unexpected delight. My French or Arabic is about 1 Dirham :) so I had to depend on English being understood... More 

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Crownsville, Maryland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very beautiful hotel in Rabat. I was shocked at how nice the rooms were. Very classy and kept up well. The staff was accommodating. All of the ladies at the front were pleasant and cheery. Most spoke English well which made things easier. Loved all the guys at the bar. They were always coming over even at dinner and making... More 

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Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear Ian, We appreciate your comment about your stay at the Sofitel Rabat Jardin Des Roses. It is always a pleasure to read a positive feedback. We will share your comments with our team that work hard to satisfy you during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant... More 

Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

What a shame that service in this property is not up to the standards, it was very disappointing. The rooms are breathtaking with top amenities, the gardens and the seating area of the bars are just top-notch. Unfortunately the service is not following: - We ordered champagne and we had to pour drinks ourselves - Once in a while the... More 

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Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review
Google Translation

Cher hôte, nous vous remercions d'avoir laissé un commentaire suite à votre séjour. Nous sommes heureux que la qualité de... More 

new york
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

We were three women traveling together and we had the same bad experience at reception that the previous reviewer experienced. Ours was even worse. We arrived in the evening and the reception women refused to honor our booking.com reservation and was hostile in her attitude even when we produced out printed confirmation. We asked for the manager and since it... More 

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Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear guest, We learned about the incident that happened at your arrival at Sofitel Rabat Jardin Des Roses and we would like to apologize for it. Our Deputy Manager shared your comment to all the team and we hope that you will come very soon to spend a pleasant stay with us. Again, we thank you for your review and... More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

We came in at around 3.30pm to find that our room was still not ready. We waited patiently at first. However, after an hour of waiting we talked to the reception and their attitude was very bad. They said that, quote, "the hotel was fully booked. It's impossible to clean every room in time. You will have to wait." We... More 

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Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a surprise to see that place in africa .rabat is a very green city and sofitel is one of the most magnificent attraction not only hotel. Huge green areas with perfect catering. The loby is wonderful

Was this review helpful? Yes 1
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear Makram, It's a pleasure for us to read your comment about Sofitel jardin des roses. Our staff work for your confort in our hotel. We thank you for your stay with us and hope that you come very soon for live another magnifique experience. Best regards More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed here occasionally since 2003 when it was a Hilton. The Sofitel made some big changes to the building but luckily preserved the beautiful gardens, pool and especially the staff! Service on this trip was better than ever. Special thanks to Zoubair and Khadija who brought us breakfast in the room daily - try the Moroccan breakfast! We... More 

Was this review helpful? Yes 1
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review
Google Translation

Cher Monsieur Emery, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour au... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Called to make an appointment for a massage for my daughter and myself 9 am this morning. Arrived - no staff. Only one beautician on duty - I was called first. My daughter was left with no info, no water, no care at all - then told by my beautician when we had finished that she couldn't take her now... More 

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Contributor
20 reviews 20 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very First time in this hotel, very friendly staff , this former Hilton hotel. Breakfast excellent , excellent smoking lounge with excellent sigars and promising Maroc wine. Front desk very good service . Rooms good as expected.

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