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Sofitel Rabat Jardin des Roses

5.0 of 5 PO Box 450, Souissi, Rabat 10000, Morocco
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Sofitel Rabat Jardin des Roses
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Sofitel Rabat Jardin des Roses
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674 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Top Contributor
55 reviews 55 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As a luxury hotel, or a spot to entertain business prospects Sofitel earns its five stars. Any business that needs to get done online; however, is incredibly frustrating. Don't expect to get any work done that involves being online; internet speeds are atrocious, forget about downloading anything, even sending emails is a test of patience at times. From the 2nd... More

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Fredericksburg, Virginia
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

I was very hesitant about staying at this hotel because of pass experiences. I should have follow my instincts because my stay was absolutely horrible. First of all upon check-in, my female receptionist put a temporary hold of $6750 for a $3900 stay. The customer or service does not exist, when you call the reception the phone just ring and... More

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Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I would say that this hotel could be so much better than what it is today especially when it comes to their customer service. The receptionist have this "whatever" kind of attitude and don't apologize for things that were mishandled. Unfortunately, many incidents occured which could have easily been managed by better trained employees. First of all, a message was... More

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Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear Amena A, Thanks for your time writing the feedback about your recent stay at our hotel. We regret that you have not fully enjoyed your last stay at our hotel. And we are sure that there is an explanation for what happened to you in particular during your stay, since all of our staff are dedicated to serve all... More

New York, New York, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

There aren't many top notch hotel options in Rabat, but Sofitel Rabat Jardin des Roses is certainly the nicest. The pool area is lovely, the gardens are nicely kept and the rooms are well appointed. However, you pay a pretty penny for these luxuries and the location isn't exactly central to the city center. Bottom line, Rabat is a nice... More

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Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear Ollie, Thanks for your feedback on your recent stay at Sofitel Rabat Jardin Des Roses. It is our pleasure that you have enjoyed your time and the place in each details while staying at our hotel. Looking forward to welcoming you back to enjoy this experience once again. Best Regards, More

1 review
4 of 5 stars Reviewed 3 weeks ago

The staff is present and does a very good job cleanning every thing in The rom (thank you Hino) who cleaned my room this time. I have ben staying in this hôtel the past 2 years and will continue to stay every time I vist Moroco.

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Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear Dia C, Thanks for your review about Sofitel Rabat Jardin Des Roses. We are glad that you have witnessed and acknowledged one of our main and important standards, that make staying with us is a great experience, in action. We are looking forward to welcoming you back soon to experience the same luxury services again and again. Best Regards, More

lyme, NH
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I thoroughly enjoyed my three night stay at this hotel. My room was very nice, with a really comfortable bed and roomy shower and a beautiful view of the pool and gardens. Because of work, I ate all of my meals here and tried several of the restaurants. They were always happy to accommodate any request I had and even... More

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Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear avidindoorsman, Thanks very much for your feedback on your recently stay at Sofitel Rabat Jardin Des Roses. We are so glad that you have enjoyed your stay with us, and as you experienced it, we always do our best to please our guests in every possible way and let their stay as much enjoyable experience as possible. Thanks once... More

Berlin
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Enjoyed the stay, great room and beautiful bathroom. Great breakfast and service (especially Rachida who cleaned my room beautifully) were extra-special. Garden looks very nice and the rest of the hotel property were well done - hotel restaurants on the pricey side.

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Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review
Google Translation

Cher a2Sharma, Au nom de tous les ambassadeurs de l'hôtel on vous remercie pour votre positif commentaire. Cordialement More

Rabat, Morocco
1 review
5 of 5 stars Reviewed 5 weeks ago

The breakfast in the hotel is excellent. There's a great selection of continental and cooked breakfasts. As well, the service is excellent. A special thanks goes to Rabia and her team. She was very attentive and will definitely be back.

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Hassan B, General Manager at Sofitel Rabat Jardin des Roses, responded to this review

Dear Ro K, Thank you very much for your positive feedback following your breakfast experience. All the teams members are very proud to make you happy! We hope to welcome you back soon. Best regards More

1 review
5 of 5 stars Reviewed October 16, 2014 via mobile

I would like to share openly my special experience during my stay at Sofitel Hotel in Rabat. The feelings i gained in that experience have lasted longly, and yet, it pushes me to plan with my best to pay another visit and stay over there. The relaxing indoor environment and the overall excellent treatment the guest receives make me feel... More

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Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Hello Dear, We would like to thank you for chosing our Hotel , it's a pleasur to recieve your feedback about our services and staff. please do not hesitate to contact our Guest Relations (H6813-GR@SOFITEL.COM) to customize your next stay. Best Regards More

Bonn, Germany
1 review
5 of 5 stars Reviewed October 15, 2014 via mobile

My stay here is always good as everyyear. We come always to the sofitel because it is one of my favorite hotels. What I love the most is the garden. They are just amazing . I would love to thank the nice demoiselles of the front desk especially Houda and also ikram has a madiha iman hasna soumia. Thanks for... More

Was this review helpful? Yes
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Hello Dear Cruz, Thank you for your feedback after your stay at Sofitel Rabat. hope to see you soon. Best Regards More

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Additional Information about Sofitel Rabat Jardin des Roses

Address: PO Box 450, Souissi, Rabat 10000, Morocco
Phone Number:
Location: Morocco > Rabat-Sale-Zemmour-Zaer Region > Rabat
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Rabat Jardin des Roses 5*
Number of rooms: 269
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Also Known As:
Sofitel Rabat Jardin Des Roses Hotel Rabat
Hilton International Rabat
Hilton Rabat
Rabat Hilton International

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