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Sofitel Rabat Jardin des Roses

Travelers' Choice award winner
PO Box 450, Souissi, Rabat 10000, Morocco
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Sofitel Rabat Jardin des Roses
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Sofitel Rabat Jardin des Roses
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887 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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    (887)
  • Mar-May only
    (257)
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Rabat, Morocco
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I made a reservation for Ramadan 2015 breakfast for the other day by phone requesting the garden seats, when we came over ( me and the familly) there is no reservation at all, then the guy arranged the entry to a table inside the building. The food varieties were very limited no 5 stars standards. The service was terrible, you... More 

Was this review helpful? Yes 1
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear guest, Thank you for staying at Sofitel Rabat Jardin Des Roses recently. We learned about the incident that happened during your stay and we would like to apologize for it. We will do the best for you next stay to have a better experience than the previous one. Sincerely More 

Navarre, Fl
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is beautiful, the staff is extremely helpful and the garden and pool area is gorgeous. Sofitel was just what I needed after my extended travel from the states...the spa bathtub and comfortable bed was just what I needed to recoup.

Was this review helpful? Yes
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review
Google Translation

Cher hôte, Nous vous remercions pour votre commentaire suite à votre récent séjour au Sofitel Rabat Jardin des Roses. Nous... More 

Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm not sure how this hotel has gathered so many positive reviews. I found the staff generally unpleasant, including the ones working in the restaurants. They seemed as if they could not be bothered to provide answers to questions or even accept payment of the bill in a timely manner. No welcome drinks upon check in as no one could... More 

Was this review helpful? Yes 1
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear Guest, Thank you for taking your time to write your review about Sofitel Rabat Jardin Des Roses. We are sorry for the incident that happened during the check-in and the restaurant. All the team would like to apologize for it. We hope that we will have the opportunity to welcome you back soon. Sincerely More 

Washington DC, District of Columbia
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my favorite hotel in Rabat. I particularly enjoy the espresso coffee machine, the fitness center (the female staff is one of the most competent I have even seen). Service at the bar could be improved (Staff not very competent. Also, the waiter tried to substitute a top shelf whisky for a cheaper one, hoping I would not notice... More 

Was this review helpful? Yes
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear Guest, Thank you for staying at Sofitel Rabat Jardin Des Roses recently and we hope that you have enjoyed your stay. We appreciate your feedback about the fitness center. Be sur that we will transfer your encouragements to our ambassadors. We will take seriously your remarks about the bar service. We look forward to welcoming you again among us.... More 

Toronto, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I read some reviews prior to my stay where people were complaining of service not being up to par (indifferent, rude etc), I couldn't disagree more. People are extremely friendly and helpful and nice despite the fact that it is the month of Ramadan and it's probably tough for them to work through the day without any food or water.... More 

Was this review helpful? Yes 1
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear guest, It is always a pleasure to receive positive feedback after your stay at Sofitel Rabat Jardin Des Roses. We will share your comment with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing... More 

Rabat, Morocco
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My friend decided to celebrate her birthday at this amazing hotel and we had a wonderful waiter by the name of Mohammed. This young man welcomed us well and deserves to be recognized. His service was professional and so was his behavior. Everything demanded was done on time and well organized. I recommend any of you to ask Mohammed as... More 

Was this review helpful? Yes
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear Camelia Semlali, Thank you for your feedback after your stay at Sofitel Rabat Jardin Des Roses. We are happy to read that you appreciate our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely More 

Paris, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Sofitel Jardin des Roses in Rabat is a perfect place for a business trip in Morocco's capital. I really had a great time with the facilities and especially with the warm and professional staff. Start your day with a delicious breakfast served by the smiling morning team made of Moroccan ladies at your service: Btissam, Bouchra, Nawal and the unforgettable... More 

Was this review helpful? Yes
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear guest, thak you for your review after your stay at Sofitel Rabat Jardin Des Roses. It is a pleasure for all the team to read a positive feedback. Be sure that we will share your comment with our ambassadors and we hope to see you among us very soon for a new magnifique experience. Sincerely More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I truly love this place!!! I go a lot for work and it's one of the best hotels I've stayed at. Staff is attentive and amenities in hotel are stunning. A hammam day at the spa is a must as well as breakfast in their outside terrace. Their pool is stunning with loads of cabanas and hammocks and their gardens... More 

Was this review helpful? Yes
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear Rocio, Thank you for taking your time to write this lovely review about Sofitel Rabat Jardin Des Roses. It gives us great pleasure to know that you appreciated the location and services of our hotel. Our team members will be happy to hear that you found their services outstanding. Thank you for highlighting the great service that you experienced... More 

Rishon, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this is the 3rd time in the last year i am visiting Sofitel Rabat, and the experience is the same - excellent. i am coming for business meetings, and the hotel provides me all the amenities for that. but above the business, the hotel is very pleasant. the famous garden is charming, especially at night. the staff is very friendly... More 

Was this review helpful? Yes
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear Samuel, Thank you for your positive feedback after your stay at Sofitel Rabat Jardin Des Roses. It is a pleasure to read your encouragements about our ambassadors. We will share your comment with the team. We hope to see you very soon for a new experience. Sincerely More 

Dallas, Texas
Level Contributor
166 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Overall, a very nice stay. The room was in good repair, the view good and it was quiet. The staff was very friendly, the grounds very pretty. It was Ramadan, so festivities got going late which was fun seeing many locals visit and sit outside with friends on a beautiful night listening to live music celebrating Ramadan. The main pool... More 

Was this review helpful? Yes
Hassan B, Directeur général at Sofitel Rabat Jardin des Roses, responded to this review

Dear guest, Thank you for your positif feedback after your stay at Sofitel Rabat Jardin Des Roses. It is a pleasure to read that you enjoyed your stay with us. We hope to see you again and very soon for a new magnifique experience. Sincerely More 

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