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All 461 Marrakech hotels

Jardin d'Ines

5.0 of 5 Hotel   |   Les Jardins de La Palmeraie, Circuit de la Palmeraie | Boite Postale 1488, Marrakech, Morocco
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63%
Ranked #328 of 461 hotels in Marrakech
A recent review
4 of 5 stars Reviewed April 16, 2014
Lola V Seattle, Washington
  • Reviews (88)
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88 people have reviewed this hotel

Traveler rating
    30
    27
    6
    9
    16
See reviews for
26
28
2
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Seattle, Washington
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 16, 2014

We just got back from 6 nights at the hotel. I booked it with a lot of hesitation after reading some of the reviews, but for the rooms and the price there were no comparisons. The property is beautiful, away from the hustle and bustle of the busy Medina was just what we wanted. Rooms have 2 bedrooms and 1.5... More

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Beirut
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 23, 2014 via mobile

Came here for the Sunday brunch and pool pass.and an eventual room booking for June. Upon arrival, we headed to the reception and felt unwelcomed by the way we were greeted by the receptionist who just showed us where the brunch was held by a motion of his head,not a good start. The hostess was very friendly and showed us... More

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Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2014

I was there last week ,staff very nice and helpful, We took a diplomatic suite for 4 ,nice room with terrace and view on the pool ,clean and up to standard, beds comfortable ,suite clean ,nice furniture, the only problem was the Wifi connection .The staff at the restaurant are very very nice ,Keep it up ,I will go back... More

Was this review helpful? Yes 1
Dusseldorf, Germany
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 3, 2014 via mobile

We really enjoyed our stay in this hotel we all rather the kids or us enjoyed the intimacy of this great boutique hotel. The whole staff were really friendly and helpful rather with the kids or with us, the rooms are large and very comfortable furnished with taste and we really enjoy our room which had a terrace just in... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 30, 2013

From the time I checked in, the hotel experience was not akin to a 5 star hotel. I was on an excursion with a group of friends previously and I was staying an extra evening in Morocco. I had decided to stay an extra day in comparison to my friends On the day of our check in, I decided to... More

Was this review helpful? Yes 1
DirectionCL, Manager at Jardin d'Ines, responded to this review

Dear Mr Gary, We would like to thank you for taking time to note your impression about your stay in Jardin d’inès. We regret to see that you had a bad recollection of your stay with us. We will of course use your remarks to improve our services, but I would like to address some of your comments. For your... More

Bromley, United Kingdom
1 review
4 of 5 stars Reviewed October 23, 2013

We understand that this hotel has been taken over two months ago and if our experience shows they must have done a lot of changes from some of the other reviews. Room was lovely 2 bedrooms three balconies all immaculately clean. The staff were helpful and friendly. The pool and breakfast setting were gorgeous with plenty of sunbeds, double beds,... More

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DirectionCL, Manager at Jardin d'Ines, responded to this review

Dear guest, We are happy to see that you remark the difference between the reviews and the real quality of our products and service. It's real that after the rebranding By Christophe Leroy, since six months , our first objective is to give to our guests the best service and food on choosing our chef. Hoping to welcome you again... More

1 review
4 of 5 stars Reviewed September 11, 2013 via mobile

Me and my partner stayed at the Jardin d'ines at the end of Aug beginning of Sept. I booked online and then looked at the reviews on here and became immediately worried! I needn't have, as the hotel was clean, the staff were friendly and helpful and the food was good. Breakfast is a little expensive, and as is to... More

Was this review helpful? Yes
DirectionCL, Manager at Jardin d'Ines, responded to this review

Dear, Thank you so much for taking time to note your warm impression about Jardin d’Inès on Tripadvisor. We are glad to read that you have enjoyed your stay with us. Our real pleasure is to welcome you back at Jardin d’Inès More

Halle, Belgium
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2013

Paradise in the suburbs of Marrakech with very friendly and helpful staff. Great suites and a heavenly chill out zone at the pool with loungy music in the background. Excellent food with a variety of traditional Morrocan and also more international dishes.

Was this review helpful? Yes 1
DirectionCL, Manager at Jardin d'Ines, responded to this review

We would like to thank you for taking time to share your review on Tripadvisor. All the team is glad that you had a wonderful time at Jardin d’Inès and that you have been pleased with the service. We hope to welcome you back as soon as possible. More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 2, 2013

My husband and I stayed here in May 2013 for 7 nights, we had read some of the reviews but got a good deal so were prepared to brave it. On arrival we were upgraded to the ambassador suite which has 3 bedrooms and 2 bathrooms. Whilst being very appreciative of the upgrade, the extra space unfortunately meant there was... More

Was this review helpful? Yes 1
DirectionCL, Manager at Jardin d'Ines, responded to this review

Dear Ms Melissa, First of all, We would like to thank you for taking time to post your remarks. We are sorry to see that you didn’t enjoy your stay, and wished to speak together about the disapointments before. So we have reviewed every point with our staff and have did the necessary with many changment. we will be glad... More

beverley
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 24, 2013

Don't stay here...having paid our bill,(didnt want them to think i was trying to get money off our bill), I told the reception a few problems we encountered. The response was to smile and get into a conversation in Arabic with a colleague and leave myself and my new wife, yes we were on honeymoon, gobsmacked at the total lack... More

Was this review helpful? Yes 1
DirectionCL, Manager at Jardin d'Ines, responded to this review

Dear Mr Neil, We would like to thank you for taking time to note your impression with Jardin d’Inès. I am sorry to see that you did not enjoy your stay, and we would have been pleased to speak together before. Unfortunately you booked just one night with us, it was short to see all the positive points of the... More

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Additional Information about Jardin d'Ines

Address: Les Jardins de La Palmeraie, Circuit de la Palmeraie | Boite Postale 1488, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Jardin d'Ines 5*
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Also Known As:
Les Jardins d`Ines Hotel Marrakech

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#124 Spa Hotel in Marrakech #129 Luxury Hotel in Marrakech
Hotel Class
Number of rooms
26