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Murano Resort Marrakech

5.0 of 5
Douar Abiad La Palmeraie, Marrakech 40000, Morocco
Hotel amenities
Murano Resort Marrakech
Ranked #205 of 438 hotels in Marrakech
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173 reviews from our community

    Trip type
Traveler rating
    93
    32
    16
    18
    14
Date Rating
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 3, 2012 via mobile

The hotel looks great. Our bedrooms were lovely- nothing to fault on these. Maid service was good. Little bit naughty that they put water by our beds and in the bathroom and then charged us for it at the end. Similarly Nespresso capsules- charged for. The hotel felt pretty quiet , although they said it was full. The restaurant and... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 30, 2012

The building, pool and interior are the only good thing about this hotel. The food is terrible, beyond terrible actually. Breakfast isn't even worth waking up for. Limited selection to choose from during the day/night and takes over an hour and half to be ready.The bar has an awkward atmosphere as there is no one there. The customer service from... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 25, 2012

I stayed at the Murano with my boyfriend at the end of August after spending the previous two weeks travelling around Morocco. This is my first review for TripAdvisor but I felt I had to write something about the hotel to warn people to stay well away! We arrived at the Murano at 4pm (check in is at 3pm) but... More

Was this review helpful? Yes 4
Maisons-Laffitte, France
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 18, 2012

It is as simple as the word perfect ! Staff is just so nice, so looking at your confort and trying to do anything that could help you to enjoy your stay -and no commercial expectation here, just to please you-. The food is at the level of the place... in fact I do not have much to say... execpt... More

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See 9 more reviews by Cedric D for Marrakech
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 14, 2012

In need of time out then this is the place, amazing setting 15 mins from the madness of the night market offering you the best of both. Beautiful place to chill out, with incredible staff loved the DJ by the pool relacxing with chilled mint tea on a sunny afternoon. Now planning to take a group for my birthday my... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 6, 2012 via mobile

The only good point is the garden and private swimming pool for each villa of 8 rooms. Else is overall bad: terrible service, absence of staff, poor breakfast buffet, latency of staff, weakness in building maintenance.

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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 27, 2012

My wife and I came to Marrakech for our anniversary and decided to stay at the Murano. We were a little sceptical about the place, but the minute we arrived in Marrakech, we were glad we chose this hotel. We landed at the airport, came out of the terminal and there was our driver, we didn't need to wait or... More

Was this review helpful? Yes 1
Gerrards Cross, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 29, 2012

We spent the day at Murano Resort after being recommended by a friend. The hotel and grounds were beautiful and the staff incredibly attentive. For such a beautiful hotel the prices were very reasonable as well. They had a live DJ in the middle of the pool playing chill out music and we ate a BBQ lunch which was really... More

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See 2 more reviews by samblissett for Marrakech
Pierre-Yves L, Directeur d'exploitation at Murano Resort Marrakech, responded to this review
June 3, 2012

Dear guest, Thank you vey much for your very kind review. We hope that we will welcome you very soon around our red pool. Best regards, More

1 review
5 of 5 stars Reviewed May 24, 2012 via mobile

Well,im from morocco but ive been living in newyork for the past 15years,My friend and I stayed at murano for a couple of days,we had the best time at this place,the whole staff was so nice and caring,we met the management team wich made our stay splendid,i really recommend murano,u will not find this kind of ambiance anywhere else in... More

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Pierre-Yves L, Directeur d'exploitation at Murano Resort Marrakech, responded to this review
May 27, 2012

Dear Elrouhl, Thank you very much for your very kind comment, the Murano Resort in Marrakech is definitely the place where we want you to be! Best regards, More

Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 16, 2012

I was worried that this hotel would not live up to my expectations - it looked so amazing in the photo's and I couldn't believe it would really be that nice - It was! The room was spacious and comfortable and very clean, the bed was very very comfortable and I slept soundly every night. The bathroom was spacious, well... More

Was this review helpful? Yes
Pierre-Yves L, Directeur d'exploitation at Murano Resort Marrakech, responded to this review
May 18, 2012

Dear guest, Thank you very much for your very nice comment. This is the best reward you can give to the entire Murano team. We are all looking forward to welcoming you very soon. Best regards, More

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Additional Information about Murano Resort Marrakech

Also Known As:
Murano Resort Marrakech Hotel
Murano Resort Marrakech Hotel Marrakech
Murano Hotel Marrakech
Address: Douar Abiad La Palmeraie, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#80 Luxury Hotels in Marrakech
#217 Romantic Hotels in Marrakech
Price Range: $
Hotel Class:5 star (5*)
Reservation Options:
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Murano Resort Marrakech
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