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Murano Resort Marrakech

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Douar Abiad La Palmeraie, Marrakech 40000, Morocco
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Murano Resort Marrakech
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319 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived here during the second part of our Marrakech trip and we were looking for somewhere quiet to relax. The hotel itself is beautiful, the reception area is interesting with its quirky art and sculptures. The room itself is large, the bathroom is beautiful and the balcony is equally large. The lack of air conditioning and awful lighting in... More 

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London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 5, 2015

We booked Murano as we wanted to enjoy the hustle and bustle of Marrakech, but also wanted to have relaxing gardens/pools to enjoy away from the noise of the centre. The Murano fitted the bill perfectly - the gorgeous gardens / pools are its best feature - it was idyllic to relax in them after a morning of sightseeing. We... More 

Was this review helpful? Yes 2
Casablanca, Morocco
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 15, 2015

The hotel is located far from city centre but is a great place to unwind, relax and recharge batteries. Everything is far and requires booking a taxi. Pools, rooms are nice! TV didn't work and they could not fix it, didn't even apologies or tried to upgrade, room service had all Moroccan food unavailable (about 6 choices) and the deserts... More 

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Saint Julian's, Malta
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed March 11, 2015

We stayed in one of the riads, accommodated in a lovely and spacious suite for us and another for our sons. The furnishings and fittings were first class, as were the facilities and toiletries, including the delightful orange blossom soaps and creams. The private pool was a treat and the colored lighting at night was so romantic while having a... More 

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Westcliff-on-Sea, United Kingdom
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed December 15, 2014

A beautifully situated hotel. Set in lush landscape within a tranquil setting. The staff were excellent in every way. Our suite was stunning and absolutely perfect for our needs. We needed a rest, and the Murano certainly catered for that. Nothing was a problem for the staff. They advised where to eat when going out, also great advise when touring.... More 

Was this review helpful? Yes 1
Christchurch, New Zealand
1 review
5 of 5 stars Reviewed December 12, 2014

This resort is well looked after by an excellent team. The rooms were clean and very nicely presented. The grounds were immaculate and the swimming pools clean and well maintained. The staff (lead by Christophe and Aziz ) bent over backwards to make the stay a successful one. The swimming pools are fabulous and very refreshing even in the evenings... More 

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Lincoln, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 9, 2014

My daughter-in-law and I have just returned from 4 days of peace and tranquillity at the lovely Murano. Our suite was beautiful, very big with everything you could ask for. We virtually had our own pool all the time we were there which along with the oversized sun loungers was wonderful. Language was a bit of a problem and we... More 

Was this review helpful? Yes 1
Miami, Florida
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 2, 2014

This Hotel have a lot of charm but looks like the maintenance is not done properly. There are about 4 blocks, each with his swimming pool. This make it easy to find a quiet area. Fortunately we got an upgrade at our arrival. This new room was very large and confortable. Phone and TV where not working properly in our... More 

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Glasgow, United Kingdom
2 reviews
3 of 5 stars Reviewed June 10, 2014

My Partner brought me here for a holiday for 10 days for my Birthday in May. The hotel itself was beautiful, lovely decorated! However the language barrier makes everything difficult. Everyday i asked for the same drink and ALWAYS got a different one. The service is very bad, no one really smiles within the hotel, i had issues with my... More 

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HotelsDeParis, Responsable relations clients at Murano Resort Marrakech, responded to this review

Dear Guest, Thank you for taking the time writing us. We are delighted to see that you appreciate the design of our hotel. We are sorry to learn that you encountered some difficulties during your stay. Please also be assured that we have already taken into consideration your remarks and as service is our priority I have shared your comments... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 30, 2014 via mobile

I came here with my girlfriend to have a relaxing day at the pool. I doesn't slept here. The place is very relaxing and charming, the price maybe are too high for Marrakech,2 sunbeds with towels 200 dirahms each. The kitchen was really basic and don't offer a big menu. The prices are allineed with every resort around in the... More 

Was this review helpful? Yes 1
guestrelationshdpgrp, Responsable relations clients at Murano Resort Marrakech, responded to this review

Dear Francesco, Many thanks for leaving a review about your recent break at the Murano Resort Marrakech. We are glad to learn that you enjoyed our “relaxing pool” and the charm of our place. We hope to welcome you back soon! Next time, do not hesitate to try our all new restaurant Menu! Sincerely, Murano Resort Marrakech More 

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