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Murano Resort Marrakech

4.0 of 5 Douar Abiad La Palmeraie, Marrakech 40000, Morocco
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Murano Resort Marrakech
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Murano Resort Marrakech
Murano Resort Marrakech
Murano Resort Marrakech
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287 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lincoln, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2014

My daughter-in-law and I have just returned from 4 days of peace and tranquillity at the lovely Murano. Our suite was beautiful, very big with everything you could ask for. We virtually had our own pool all the time we were there which along with the oversized sun loungers was wonderful. Language was a bit of a problem and we... More

Was this review helpful? Yes 1
Miami, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 2, 2014

This Hotel have a lot of charm but looks like the maintenance is not done properly. There are about 4 blocks, each with his swimming pool. This make it easy to find a quiet area. Fortunately we got an upgrade at our arrival. This new room was very large and confortable. Phone and TV where not working properly in our... More

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Glasgow, United Kingdom
2 reviews
3 of 5 stars Reviewed June 10, 2014

My Partner brought me here for a holiday for 10 days for my Birthday in May. The hotel itself was beautiful, lovely decorated! However the language barrier makes everything difficult. Everyday i asked for the same drink and ALWAYS got a different one. The service is very bad, no one really smiles within the hotel, i had issues with my... More

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HotelsDeParis, Responsable relations clients at Murano Resort Marrakech, responded to this review

Dear Guest, Thank you for taking the time writing us. We are delighted to see that you appreciate the design of our hotel. We are sorry to learn that you encountered some difficulties during your stay. Please also be assured that we have already taken into consideration your remarks and as service is our priority I have shared your comments... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 30, 2014 via mobile

I came here with my girlfriend to have a relaxing day at the pool. I doesn't slept here. The place is very relaxing and charming, the price maybe are too high for Marrakech,2 sunbeds with towels 200 dirahms each. The kitchen was really basic and don't offer a big menu. The prices are allineed with every resort around in the... More

Was this review helpful? Yes 1
guestrelationshdpgrp, Responsable relations clients at Murano Resort Marrakech, responded to this review

Dear Francesco, Many thanks for leaving a review about your recent break at the Murano Resort Marrakech. We are glad to learn that you enjoyed our “relaxing pool” and the charm of our place. We hope to welcome you back soon! Next time, do not hesitate to try our all new restaurant Menu! Sincerely, Murano Resort Marrakech More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2014 via mobile

Excellent property, comfortably, tranquil, superb swimming pool. Well appointed spacious rooms with good bathroom facilities. However the hotel lets itself down with disinterested management who lack focus and a good service ethos. Breakfast is good but the bar and restaurant are empty and easily avoided. Looking for a quiet sunshine break and not expecting a big happening hotel this is... More

Was this review helpful? Yes 1
guestrelationshdpgrp, Responsable relations clients at Murano Resort Marrakech, responded to this review

Dear Gemma, Many thanks for leaving a review about your recent stay at Murano Resort Marrakech on TripAdvisor. Please note that we launched a new Menu since April 2014, you can visit our website to get more information. We look forward to welcome you back for your next stay in Marrakech! Sincerely, Murano Resort Marrakech More

Dublin
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 23, 2014 via mobile

I found this hotel odd to begin with. However it was really a fabulous place. It was just the reception area that was strange at first. It was the wierd odd art around that made me wonder about it and having to step over the doorway. But this hotel was lovely and the staff were excellent. It was a pain... More

Was this review helpful? Yes 3
HotelsDeParis, Responsable relations clients at Murano Resort Marrakech, responded to this review

Dear Brenda, Thank you for taking the time writing us. We are delighted to see that you appreciate our hotel and its beautiful environment. It is a pleasure to hear that you enjoyed the calm and tranquility of the place. However, we are sorry to learn that you encountered some difficulties during your stay. Please also be assured that we... More

London, United Kingdom
1 review
5 of 5 stars Reviewed March 17, 2014

We loved this hotel and would definately return! Room was huge with the biggest bed I have seen (I lost my boyfriend in it!). beautifully clean and spacious. Despite the weather not being great, we still had a splash in the red pool! I loved the mint bushes, orange trees and olives trees in the grounds and am sure the... More

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guestrelationshdpgrp, Responsable relations clients at Murano Resort Marrakech, responded to this review

Dear Guest, Many thanks for leaving a review about your recent stay in our property. We are glad to read that you enjoyed your stay at the Murano Resort Marrakech and that you will stay here again for your next stay in Marrakech! Your satisfaction is a great reward for all the hotel team and we hope welcome you back... More

talloires
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 11, 2014

This hotel is about 20 minutes out of Marrakech in the Palmeraie. It is spacious and luxurious in large grounds with 4 swimming pools for less then 30 rooms. It is just lacking a little bit in management to make it a really top class hotel. We never in fact saw the manager in the 5 days we stayed there.... More

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guestrelationshdpgrp, Responsable relations clients at Murano Resort Marrakech, responded to this review

Dear Guest, Many thanks for your feedback about your stay in our property. It is a pleasure to learn you enjoyed your stay and we really hope to welcome you again in the near future ! Please note that all your remarks will be taken into account in order to provide to all our guests the best quality of service.... More

1 review
5 of 5 stars Reviewed March 2, 2014

I stayed twice at murano it's a wonderful boutique hotel in the peaceful palmeraie just outside of the hustle and bustle of Marrakech. Slick and spacious rooms with huge super confortable beds. Cool private and open pools in the luscious gardens. Excellent service from Aziz,Slim and all the employees. A treat...

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guestrelationshdpgrp, Responsable relations clients at Murano Resort Marrakech, responded to this review

Dear Giorgia, Many thanks for sharing your feedback about your stay in our Resort on TripAdvisor ! It is a pleasure to read that you enjoyed the quality of our service and we look forward to welcoming you again in the near future. With our best regards, The Murano Resort Marrakesh **** Management More

Florence, Toscana, Italy
1 review
5 of 5 stars Reviewed February 16, 2014 via mobile

We stayed here with a group of 4 girls in March and it was absolutely amazing. Slim at the front desk went above and beyond and was easily the most helpful person we met in Morocco. Anything we asked for they helped us with, including arranging transportation and dinner reservations. I would go back in a heart beat- we had... More

Was this review helpful? Yes
guestrelationshdpgrp, Responsable relations clients at Murano Resort Marrakech, responded to this review

Dear Madison, It is a pleasure to learn that you and your friends have been very satisfied about your stay in our Resort ! We also look forward to welcome you again at the Murano Resort Marrakech. With our best regards, The Murano Resort Marrakech **** Management More

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Additional Information about Murano Resort Marrakech

Address: Douar Abiad La Palmeraie, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Murano Resort Marrakech 4*
Number of rooms: 24
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Also Known As:
Murano Resort Marrakech Hotel Marrakech
Murano Hotel Marrakech

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