We were extremely disappointed with our stay. The apartment itself was lovely, spacious and well designed. However, our sincere advice (which seems to be consistent with other guest we met) is to stay away, and spend your money more wisely! Here’s why. Rats in the rooms; awful unbearable stink of sewage/drains in the bedrooms; air-conditioning not working, when it was... more

We stayed here with our four children after finding it as good deal on Expedia. Before booking the holiday I checked up the hotel on Trip-advisor and found variable experiences so was cautious when I booked it, about what to expect. I must say we overall were very happy and impressed with the hotel, we stayed in one of Palmeraie... more

This hotel is so expensive compared to European hotels of a similar standard , expect to be paying nearly £8 for a can of diet Coke if your foolish enough to ask for someone to bring it to you near the pool ! The hotel boasts that it is 5star but the service lets it down badly , the staff... more

We have just returned after a week at the Palmeraie Village hotel and I'm happy to say it exceeded our expectations and overall was good value. Our party of six had a standard three bed appartment which was very comfortable and plenty big enough. The air conditioning was very effective, thankfully given the daily 40 degree + temperatures. We barely... more

During the week of the 23rd May we stayed at Palemeraie Village for a period of 5 days. The first night of our stay, thieves broke in to our apartment while we were sleeping, stealing my wife’s handbag, two wallets, 7 credit and debit cards, cash money, a Rolex watch and a digital camera. For a total value of 7000... more

Just got back from a 5 day break at the Palmeraie Village. The hotel service was indeed poor as previous reviews state in terms of front desk and ordering taxis it was really unreliable. The apartment was llovely we were given a 2 bed instead of 1 and it was really nicely furnished with intricate wooden carved high ceilings and... more

Never trust the staff there. Corrupt and try to steal your money after all!!! We visit the apart hotel for a week with four persons. We made a hotel reservation by Ryan air. But booking in at the hotel was stressing. They refused to let us in cause we refused to give them an open signed credit card check as... more

I would never recommand this place. We have spent a week there and left earlier than planned. The service is not only inexistant but the staff is also rude and useless. Flats are nice but it does not balance with the rest. GM, reception staff, Restaurant staff, concierge are terrible! We had to wait 5 hours for the check in... more

Absolute disaster for a vacation. Virtually no service at restaurant, No indoor restaurant you either had to sit outside at 15 C or "enjoy" room service with a food temperature due to long way beetween appartments and kitchen of 15 C. No valid information on transfer to golf or city center. Staff tries to be friendly but has no idea... more