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Riad des Arts

Derb Moulay Abdelkader 116 | Dabachi, Marrakech 40000, Morocco
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1 room 1 guest
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88 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (88)
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    (23)
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    (26)
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    (23)
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London, United Kingdom
1 review
2 of 5 stars Reviewed 4 weeks ago

the Riad itself was nice and the location was good but the management and organisation was bad. They provided drinks and shieshas, along with organising trips for us but they charged exorbitant pricing for each item. They had no available list of prices and we did ask for most things but occasionally quite basic things were charged at extremely high... More 

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sebpalladekech, Gérant at Riad des Arts, responded to this review

Thank you for your stay and your comment However, I must clarify that we had you communicate all fares, drinks, dinner, shisha, extra. (actually we did not card except for meals) Only you have not kept your account and you are surprised of the total, everyone of your booking order in disorder without any control (maybe we have even forget... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 1, 2015

We booked 24 hours upfront with this riad for three nights. Right after i booked i needed to go to a hospital, so we had to postpone our trip by about a week. All calls, emails and offers where ignored/declined. We offered to pay 1 full night due to very short cancellation and asked to use the other two nights... More 

Was this review helpful? Yes 1
Riad d, Gérant at Riad des Arts, responded to this review

Hello Annett, Having had some concern with you I thought well you see on Tripadvisor then madam, your reservation was nonrefundable not modifiable, non cancellable, you want to cancel for health reasons (we often have that excuse), I nevertheless offered if you wanted to go back to Marrakech to contact me direct to quote a rate preferential (very preferred) You... More 

London, United Kingdom
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 29, 2014

I stayed here for 2 nights and our room was very nice and comfy. The bathroom felt damp and some ventilation would be welcome, but still was nice. Breakfast was nothing special, but one day, we decided to have dinner in the roof terrace and the food was AMAZING!! I would say, better than any restaurant in Marrakech! Staff was... More 

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Sweden
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 23, 2014

The room itself, the chocolate room, was nice enough. The Bathroom was worn and chipped and damp in the corner...Although no drinking water was found, no glasses or robes, or toiletries you would expect from the prices we paid. It showed on the website a lot more than what you actually got. The photos were beautifully stage set which give... More 

Was this review helpful? Yes 3
London
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 9, 2013

The stay was not bad, the rooms were clean and the breakfast was nothing to shout about. The rooftop terrace was lovely and the location of the Riad was very good as it situated near the Souks. I had to repeatedly request for basic toiletries like soap, shower gel etc. So what went wrong to lead me to write a... More 

Was this review helpful? Yes 9
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 9, 2013

Although the riad itself was beautiful, and the housekeeping staff were lovely, the manager (Murad) cheated us and soured the overall Marrakech experience for us. If you're after the Choclat suite, don't bother. We booked it months ahead due to recommendations, we emailed management twice to ensure the room was ours only to arrive and find it was being 'renovated.'... More 

Was this review helpful? Yes 5
Riad d, Directeur général at Riad des Arts, responded to this review

Hello we had a problem with the manager who was in bad times, we have solved the problem by firing is now we have a new director, we have gained serious and quality More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 3, 2012

Riad Des Arts was a great base for exploring Marrakech. Peacful retreat in the middle of everything. I loved our tent on the roof here(had amazing air-con). The staff were very helpful and if you speak French(we don't) it would be even easier!! You have everything right on the doorstep- a complete culture shock. Its a place to stay if... More 

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Hillerød, Denmark
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 23, 2012

We spent 2+1 nights in this lovely, peacful little hotel in July 2012. The room was comfortable and we enjoyed the aircondition (outside was up to 45 deg.). The staff was very friendly and helpful and the breakfast great. If (when?) we return to Marrakech, we will certainly stay here again.

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London, UK
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 16, 2012

My friend and I stayed here in May 2012, and this place was a sanctuary away from the hustle and bustle of the busy Marrakech souks. Located just off round the corner from the Djeema El Fna market, as you turn down the walkway to towards the riad, away from the market, it was amazing how the noise was suddenly... More 

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Zagreb, Croatia
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 19, 2012

We stayed there 3 nighits in total on two separate occasions, it is not easy to find at first, but it is accutualy very near Jemaa, maybe 3 minutes from the square. Go to the opposite end of Jemaa to the Derb Dabachi street and turn right in to it, once in the Dabachi street just walk for maybe 200... More 

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