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4.0 of 5 Hotel   |   Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
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€200 (EUR)
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El Fenn
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93%
Ranked #52 of 461 hotels in Marrakech
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed December 3, 2012
Manzac-Gites Midi Pyrenees, South West France
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416 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for El Fenn
See the most recent reviews
Midi Pyrenees, South West France
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2012

Some of the reviews for this hotel on Tripadvisor have complained about the manangement - they must have come from people who were either very unlucky or are very picky and are used to the big international hotels and not this sort of quirky 'boutique' hotel. We found the management and indeed all the staff to be extremely friendly, helpful... More

Was this review helpful? Yes 2
Amsterdam, The Netherlands
Top Contributor
119 reviews 119 reviews
12 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed November 29, 2012

This is a small intimate hotel with lots of 'wow' factor ... each room has its own 'special individual character', whether raised shower cubicle or sunken bath, leather- upholstered floors, 5-metre ceilings ... whilst communal courtyards (I counted 4) are havens of delight, with cosy nooks, water features and pools (yes, there are 3) providing tempting surrounds for 'just hanging... More

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
59 reviews 59 reviews
50 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed November 27, 2012

I travelled with a group of friends for a long weekend (3 nights). The service is exceptionally good, we were very well received and shown around the hotel. It has lovely, though small, pools and very pleasant courtyards. The highlight is the rooftop. It has very beautiful views and it is a great place to enjoy sunset drinks. At first... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 23, 2012

Riad el Fenn is wonderful. As other reviewers have said before it is an oasis of calm in a hectic city. I particulalry liked the discreet swimming pools, very cool on a boiling hot day, and the inner courtyards with cmofortable sofas dotted around. The location is excellent, only a few hundres yards from the main square. The local staff... More

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2012 via mobile

If you are looking for a unique, non-traditional hotel, that can show you the art and style of Marrakech. The roof top terrace is a great place to crash, listen to the call to prayer while sipping Morrocan wine, and a relaxed lunch. The restaurant with its new menu is excellent, and the space is something to see.

Was this review helpful? Yes 1
Royal Tunbridge Wells, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2012

We stayed here with our 18 month old son for two nights in November. The Riad is quirky and stylish - huge comfortable beds and baths. Great breakfast and room service menu. The Riad arranged a babysitter from one of their own hiusemaids one evening and we ate in the restaurant enjoying a fabulous meal and amazing Moroccan wine. We... More

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willemsmit2011, General Manager at El Fenn, responded to this review

dear Lisa, Wonderful to read you have enjoyed your stay with us. It is much appreciated you have taken the time and effort to share this. We do hope to have you back with us soon! warm regards, The El Fenn team More

Senior Contributor
32 reviews 32 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 2, 2012

Riad El Fenn is an oasis of peace within the medina of Marrakech. We arrived late in the evening and were very well received with a guided tour of this beautifully decorated riad. The roof top terrace is wonderful, breakfast with a nice view on the Koutoubia, the pools are great. We stayed in a nice room with a large... More

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willemsmit2011, General Manager at El Fenn, responded to this review

dear Tom, thank you so much for your very kind words, much appreciated! We hope to have again at Riad El Fenn, warm regards, willem More

Durham, United Kingdom
1 review
5 of 5 stars Reviewed October 31, 2012

We had a wonderful 6 night stay at the Riad el Fenn at the start of our Moroccan honeymoon. We were exhausted after the wedding and the Riad was an oasis of calm and luxury in the middle of Marrakech. The pool suite was enormous and bliss and views from the roof terrace over the city were great. Although we... More

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willemsmit2011, General Manager at El Fenn, responded to this review

dear Emily, thank you so much for your time &effort to share your experience at Riad El Fenn. A review like yours always makes the day of the El Fenn team. All the best to both of you and we hope we will be your favourite destination for your anniversaries! warm regards, Willem More

Shaftesbury, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 28, 2012

We stayed here for one night before going on to Kasbah Tamadot in the Atlas mountains; of the two, Riad El Fenn is the one we definitely plan to come back to. The Riad has many charms, the principal of which is its tranquility so close to the heart of a bustling city; it really is a haven of peacefulness.... More

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willemsmit2011, General Manager at El Fenn, responded to this review

dear Iain & Kate, thank you so much for your time and effort to share your experience at El Fenn and especially for the lovely words! and what a beautiful photos; it is always good to see the premise through the eyes of our guests. Hope to have you back soon! warm regards, Willem More

Stockport, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 25, 2012

What an amazing place to stay. A perfect oasis in the madness that is Marrakech. I travelled to Marrakech with my two teenage daughters in the heat of July. From the moment we arrived the staff could not do enough for us, to make our stay so memorable.The Riad was busy considering it was off season, but there were so... More

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willemsmit2011, General Manager at El Fenn, responded to this review

dear Jacqui, wonderful to read you enjoyed your stay with us so much on such a special occasion. Hope you will spend many more birthdays at El Fenn! warm regards, the El Fenn team More

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Additional Information about El Fenn

Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — El Fenn 4*
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#15 Spa Hotel in Marrakech #19 Luxury Hotel in Marrakech #24 Business Hotel in Marrakech #46 Family Hotel in Marrakech #64 Romantic Hotel in Marrakech
Hotel Class
Official Description (provided by the hotel)
With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different – a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 
Number of rooms
20

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