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4.0 of 5 Hotel   |   Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
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€200 (EUR)
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El Fenn
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93%
Ranked #41 of 461 hotels in Marrakech
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 1, 2014
James R Bristol, United Kingdom
  • Reviews (409)
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409 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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There are newer reviews for El Fenn
See the most recent reviews
Bristol, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 1, 2014

We first visited El Fenn last November and were overwhelmed by the beauty, charm and tranquillity of this stunning riad. The whole place is a work of art, beautifully curated, with such richness and depth of colours that sparkle as the light fades. The food was fantastic and the staff could not have been more helpful and attentive making for... More

Was this review helpful? Yes 7
MeganLD2013, Director of Sales at El Fenn, responded to this review

It was so lovely to see you all again and we're always happy to help cater to children who might find tagines a bit much! Thanks so much for taking the time to review. It's always such a pleasure to know that people have enjoyed their time with us. More

London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 31, 2014

We were lucky enough to have the most amazing long weekend at El Fenn recently. Our second visit to this wonderful City was the stuff of dreams. It was our first adventurous trip abroad with our 1 year old son and the staff at El Fenn made our stay so relaxing, enjoyable and family friendly. The rooms are amazing, each... More

Was this review helpful? Yes 5
MeganLD2013, Director of Sales at El Fenn, responded to this review

It was so lovely to have you here and we always try to make sure that parents get to enjoy the riad as much as the children do so we're happy to help with food, babysitting and anything else you need. Marrakech is a wonderful city and culture to introduce children to so we're delighted that you started early with... More

Toronto, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 31, 2014

After my first stay at this incredible oasis, I didn't think it could get any better....I was wrong. Recently went back and stayed at El-Fenn again and didn't want to leave. The rooms are stunning, the management and service unparalleled, and the feeling you get when you walk through the door is indescribable....total sanctuary. Understated luxury in the medina is... More

Was this review helpful? Yes 5
MeganLD2013, Director of Sales at El Fenn, responded to this review

Come back soon for a snooze and a glass on the rooftop! Thanks so much for taking the time to review. It really makes all the difference to get such great feedback. More

London, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 30, 2014

One of the reasons I love Marrakech so much is that my first experience was at the incredible Riad El Fenn. Each time I've returned, El Fenn only improves: more beautiful rooms (the new ones off the orange tree courtyard and rear pool are incredible), fantastic food and a sense of calmness that is hard to match in Marrakech. The... More

Was this review helpful? Yes 5
MeganLD2013, Director of Sales at El Fenn, responded to this review

Such a great review so thank you very much for writing. We've completely refurbished El Fenn over the past two years so it's lovely to hear that you liked the changes. Come back again soon! More

Hong Kong, China
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2014

I visited El Fenn with a number of friends to celebrate a birthday and have to say that they lived up to all the expectations I had....and more! Hidden behind an unassuming frontage is a heavenly palace of courtyards, terraces and internal gardens. The roof terrace has lots of comfortable shaded seating with little separate areas that makes you feel... More

Was this review helpful? Yes 3
MeganLD2013, Director of Sales at El Fenn, responded to this review

It was wonderful to have you all here for such a great celebration. We were delighted to host you and you must all make sure to come back again for the 50th….?! Thanks so much for the review. More

York, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 27, 2014

Riad El Fenn is a very special place to stay. We stayed in the Junior Suite with the red leather walls and thoroughly enjoyed the ambience of the courtyards and pools. There are lots of different areas to enjoy so it always felt very private and luxurious. The food and drink was extremely enjoyable with healthy lunches and evening meals... More

Was this review helpful? Yes 4
MeganLD2013, Director of Sales at El Fenn, responded to this review

We're so pleased you enjoyed your time with us so much. All the rooms here are unique so I guess this means that you have to come back to try out some others…..?! Thanks for such great feedback. More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014

In the hustle and bustle of Marrakech is this little diamond 'El Fenn'. I can't imagine a more tranquil place where poolside lazing and reading in the shady corners of courtyard gardens is the pace of life. The staff know the city inside and out and are the most helpful when it came to finding our way around and giving... More

Was this review helpful? Yes 2
MeganLD2013, Director of Sales at El Fenn, responded to this review

How great to hear how much you enjoyed your stay here. We know it's important to give 'insider' tips on Marrakech and developed a private web page that our guests can access on the go from phones or tablets to do just that. So glad you enjoyed it! Thank you for the review. Every one counts! More

London, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 24, 2014

This place is actually amazing. Totally flawless. Nestled in amongst the heart of Marrakech, Riad El Fenn is quite literally the gem worth discovering on any Moroccan visit. Impeccable service follows you through a resplendent setting of pools, fruit-bearing and sun-filled courtyards, and private rooms. It's tasteful decadence from the moment you enter. Go now. Go often.

Was this review helpful? Yes 5
MeganLD2013, Director of Sales at El Fenn, responded to this review

'Tasteful decadence'…. We love this review! Thanks so much for taking the time to give us some great feedback. More

New York City, New York
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 23, 2014

why cant I live in El Fenn..? it was an oasis in the desert.. with amazing food.. and amazing staff... absolutely heaven.. my room was beautiful, it felt really authentic. and after a hard day in the souk made going home to my room even more relaxing .

Was this review helpful? Yes 4
MeganLD2013, Director of Sales at El Fenn, responded to this review

How great to know that you enjoyed your time here. We have a new chef and are really excited about all he's doing so we were particularly pleased to hear how much you enjoyed the food at El Fenn. Come back again soon….. And maybe move in?! More

London, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 14, 2014

I spent a weekend with a friend here in May, for a break from the kids/ work/ London in general, and this place was just amazing, top of the range service and design. We spent most of our time in the very generous communal courtyards lounging around, drinking mint tea or wine, watching the stars, meeting the in house tortoises... More

Was this review helpful? Yes 7
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Additional Information about El Fenn

Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — El Fenn 4*
Reservation Options:
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Spa Hotel in Marrakech #14 Luxury Hotel in Marrakech #24 Business Hotel in Marrakech #45 Family Hotel in Marrakech #50 Romantic Hotel in Marrakech
Hotel Class
Official Description (provided by the hotel)
With 20 individually styled rooms and suites, a four-bedroom private riad, 3 swimming pools and its own hammam spa, El Fenn is a unique boutique hotel combining grandeur and historic architecture with hideaway nooks, terraces and gardens - making it the most peaceful place from which to enjoy Africa's most exotic city.Our story began with two friends on the hunt for a small riad to buy as a holiday home. It was 2002 when Vanessa Branson and Howell James walked into the almost ruined courtyard of one of Marrakech's formerly great private homes. Nearing dusk and with the sound of the muezzin's call to prayer echoing in the air, they instantly fell in love with the atmospheric house which was being sold with three smaller neighbouring homes. They soon realised that their holiday home was going to become so much more.At the time, only a handful of Marrakech's riads had been converted to small hotels and Vanessa and Howell knew they wanted to open a place offering something different – a home from home retreat that combined great food and service with the spirit of the building's past and a contemporary decorative twist. During a two-year renovation, local craftsman used traditional techniques to breathe new life into the building. Polished lime plastering was used in a rainbow of colours to create walls, baths and bed frames, original tiling was renovated and carved cedar ceilings restored. Retro furniture sourced from local flea markets was combined with one-off bespoke pieces to create a unique interior. ... more   less 
Number of rooms
20

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