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El Fenn

#32 of 480 Hotels in Marrakech
Certificate of Excellence
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Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
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Best prices for: 1 room 1 guest
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608 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for El Fenn
See the most recent reviews
wexford
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 25, 2014

Booked El Fenn for 3 nights, during a week long stay in Marrakech. Had seen the sights for 4 crazy days and needed some R&R. El Fenn is an ideal place to chill out. We arrived early and partook of a welcome complimentary drink, and were told our Courtyard room was not ready, however we were kindly upgraded to aColonnade... More 

Was this review helpful? Yes 11
MeganLD2013, Director of Sales at El Fenn, responded to this review

We were so pleased to read that you had such a good stay here and we're glad you liked the room too - US Vogue just shot an Oscar winner in that bath! Thanks so much for taking the time to review us so positively. Everyone will be really happy to read your comments. More 

1 review
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 25, 2014

We stayed at El Fenn for 4 nights to celebrate our honeymoon. At first it was not our original plan to stay there. When we arrived to Marrakech friends of ours were staying at El Fenn and we fell in love with the property and inquired immediately to change hotels to stay at El Fenn. The staff is quick, accommodating,... More 

Was this review helpful? Yes 10
MeganLD2013, Director of Sales at El Fenn, responded to this review

Such a pleasure to host you for such a special trip. It's genuinely a pleasure for our staff to look after guests so they were only too happy to help. Great that you enjoyed. See you for your first anniversary…?! More 

melbourne
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 20, 2014

After many tiring hours of driving we finally arrived at el Fenn. It was an unknown for us and we weren't sure what to expect. From the moment we entered those large traditional wooden doors we felt we had arrived into a peaceful and heavenly oasis. The staff we're welcoming and helpful Adil, karina and Abdel to name a few... More 

Was this review helpful? Yes 7
MeganLD2013, Director of Sales at El Fenn, responded to this review

It was great to have you with us and thanks so much for your kind words about the front office team. They're always delighted to get good feedback! We're so pleased you enjoyed your stay. Come and see us again? More 

Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 18, 2014

My husband and I had the opportunity to stay at El Fenn for 3 nights. Overall we were pleased with this beautiful boutique hotel. The design of the property is very sleek and modern, yet it incorporates a Moroccan decor that really compliments the design. The open lobby area is stunning with an open courtyard (typical of a riad) with... More 

Was this review helpful? Yes 2
MeganLD2013, Director of Sales at El Fenn, responded to this review

We were glad to read that you enjoyed so many aspects of your stay but very sorry to learn that you felt service levels could be improved. Our staff are one of the key reasons why many of our guests rate our hotel so highly and this is reflected on Trip Advisor. But we would never rest on our laurels... More 

Colchester, United Kingdom
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 18, 2014

Very happy with our stay at El Fenn. A great location, a short walk from the main square and maze of the souks. A subtle door down a narrow alley way opens through to an oasis of different courtyards as this spiralling tardis of a hotel. The decor is modern, clever yet true to Moroccan influences, lots of beautiful and... More 

Was this review helpful? Yes 5
MeganLD2013, Director of Sales at El Fenn, responded to this review

We're delighted to know that you enjoyed your stay with us. As you mention, our location is really important for many guests. We're two minutes from the souk but guests don't have to long, twisting side streets to reach us. Thanks so much for taking the time to review. We hope to welcome you again. More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 9, 2014

Just got back from three nights at El Fenn. It's a truly magical, warm and friendly place right in the heart of Marrakech. We arrived light at night to twinkling lanterns and a warm welcome. The breakfasts on the roof terrace are wonderful. There are many quiet areas to sit and read. We counted three courtyards and two pools but... More 

Was this review helpful? Yes 13
MeganLD2013, Director of Sales at El Fenn, responded to this review

How great to read that you enjoyed your stay with us so much. Thanks for taking the time to review so positively! More 

London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 2, 2014

My husband and I recently had the pleasure of stay at El Fenn twice while on our honeymoon in April. We first stayed in room 1 in the courtyard which was beautiful (like every other room in this fantastic riad). We loved being in this room as you feel like you're in the middle of everything happening in the riad,... More 

Was this review helpful? Yes 15
MeganLD2013, Director of Sales at El Fenn, responded to this review

So pleased you enjoyed your time here and how great to hear that you enjoyed both your rooms. We were delighted to upgrade you because we knew it was a special trip and were only too happy to help. Come back for your first anniversary….?! More 

Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 1, 2014

We first visited El Fenn last November and were overwhelmed by the beauty, charm and tranquillity of this stunning riad. The whole place is a work of art, beautifully curated, with such richness and depth of colours that sparkle as the light fades. The food was fantastic and the staff could not have been more helpful and attentive making for... More 

Was this review helpful? Yes 10
MeganLD2013, Director of Sales at El Fenn, responded to this review

It was so lovely to see you all again and we're always happy to help cater to children who might find tagines a bit much! Thanks so much for taking the time to review. It's always such a pleasure to know that people have enjoyed their time with us. More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 31, 2014

We were lucky enough to have the most amazing long weekend at El Fenn recently. Our second visit to this wonderful City was the stuff of dreams. It was our first adventurous trip abroad with our 1 year old son and the staff at El Fenn made our stay so relaxing, enjoyable and family friendly. The rooms are amazing, each... More 

Was this review helpful? Yes 8
MeganLD2013, Director of Sales at El Fenn, responded to this review

It was so lovely to have you here and we always try to make sure that parents get to enjoy the riad as much as the children do so we're happy to help with food, babysitting and anything else you need. Marrakech is a wonderful city and culture to introduce children to so we're delighted that you started early with... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 31, 2014

After my first stay at this incredible oasis, I didn't think it could get any better....I was wrong. Recently went back and stayed at El-Fenn again and didn't want to leave. The rooms are stunning, the management and service unparalleled, and the feeling you get when you walk through the door is indescribable....total sanctuary. Understated luxury in the medina is... More 

Was this review helpful? Yes 8
MeganLD2013, Director of Sales at El Fenn, responded to this review

Come back soon for a snooze and a glass on the rooftop! Thanks so much for taking the time to review. It really makes all the difference to get such great feedback. More 

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