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El Fenn

4.0 of 5 Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
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Certificate of Excellence 2014
El Fenn
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El Fenn
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El Fenn
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534 reviews from our community

Traveler rating
    460
    48
    15
    8
    3
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76
234
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austria
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars NEW

Just wow. Not much more to say. You have to see it to believe it. Luxury hippy chic. An oasis in a bustling street. Casual and stylish, very friendly and caring. Loved the little turtle-pets in the Riad. Great rooftop terrace for breakfast and Drinks in the evening. Although very chilly we decided to stay outside, so we very provided... More 

Was this review helpful? Yes 2
Norwich, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in room 4, with a view of the library (which is wonderful) and could gaze over the court yard gardens. We would hover with excitement daily, at around 3pm anticipating what was on the menu for afternoon tea; this never failed to disappoint. The restaurant always delivered delicious food, both at lunch and dinner. This was beautifully presented... More 

Was this review helpful? Yes 6
Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the minute you engage with the gorgeous staff at El Fenn, (I.e. in dreary wintry Blighty!) they take care of everything with casual flair and you feel looked after. At the airport we were met by courteous, friendly Hassan and whisked thru the streets of Marrakech into the walls of the medina where El Fenn is perfectly situated in... More 

Was this review helpful? Yes 1
London
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 4 nights in a large suite which had a private pool and roof terrace with my husband and 2 kids. Location was excellent, (20min transfer from the airport) right in the centre of things so it was very handy to pop back if the kids were getting tired. Hotel was really on trend with shabby chic decor throughout although... More 

Was this review helpful? Yes 1
MeganLD2013, Director of Sales at El Fenn, responded to this review

Dear Sue. Thanks so much for taking the time to review and praising so many aspects of your stay - from staff and food to spa and decor. The reason we don't have locks on the doors is because El Fenn is a true home from home - staff and guests are all part of the family. But there's a... More 

Grantham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed in this lovely Riad for three nights in February. From the moment we arrived we were make to feel special by all the staff. Our room was lovely opening onto a courtyard with orange and lemon trees, lit by candles at night this Riad is different. Situated within walking distance of the Souks and Square it is a... More 

Was this review helpful? Yes 1
MeganLD2013, Director of Sales at El Fenn, responded to this review

Many thanks for your lovely words. We've just introduced a new menu and are delighted that you recommend it! Your room opened out onto our orange & lemon courtyard and of course we love the whole place - but there's just something about that courtyard…. Great to know you enjoyed your time with us so much. More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

El Fenn is a like a dream. It is situated in a small ally. The hotel is in a number of connected riads. All with different look and feel. Great design. On the roof top terraces you feel like in an oasis with views on the medina and main mosque. We had an apartment on three levels, with high ceilings... More 

Was this review helpful? Yes 3
MeganLD2013, Director of Sales at El Fenn, responded to this review

What kind words. You stayed in a family suite which were introduced last year to allow friends or family to stay together. They've proved a great success and we're delighted that you enjoyed so many aspects of your time here. Come and see us again soon! More 

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

An exclusive riad with a very helpful and friendly staff. A beautiful hotel with many special details in the public aereas as well as in the special rooms. The rooftop is magic, and the food - both breakfast and dinner was superb. Spa was closed due to renovation, and some maintenance-work around in the riad was a little bit annoing,... More 

Was this review helpful? Yes 5
MeganLD2013, Director of Sales at El Fenn, responded to this review

So glad that you enjoyed the room, the food and of course our wonderful staff! Apologies that the spa was closed but we're an old building so everything needs to be well taken care of to make sure it runs smoothly. Thanks so much for taking the time to review. Every one makes a difference. More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed as a family of 4 for our son's 16th birthday and couldn't fault this hotel. From the moment we stepped through the plain wooden front door off a dusty side street, we were transported into another world. Every member of staff we met went out of their way to make our stay a wonderful experience, from the unexpected... More 

Was this review helpful? Yes 5
MeganLD2013, Director of Sales at El Fenn, responded to this review

So pleased that your son's 16th was such a success. It was a pleasure for us all to meet you and keep supplying your daughter with lettuce…. The tortoises are so spoiled! Thanks so much for the warm words on so many aspects of your stay. We're delighted to know that we have new El Fenn ambassadors who are spreading... More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 27, 2015

A lovely quiet and indulgent space in the middle of the all that Marrakech has to offer. The staff was wonderful and so very helpful. This was our first trip to Morocco and El Fenn helped us get oriented, acclimated and assimilated. They arranged a cooking class for us as well as a wonderful guide to show us around the... More 

Was this review helpful? Yes 4
MeganLD2013, Director of Sales at El Fenn, responded to this review

We know that Marrakech can seem like another world and that's why we have an online guest information that people can access before their stay, detailed maps, great city guides and of course staff who are always happy to make recommendations. We're so pleased to know that we helped you to make the most of this beautiful city, its food... More 

London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 18, 2015 via mobile

Wonderful oasis in the middle heart of the city. Super relaxing, beautiful rooms, great food and very helpful, polite staff. Stayed there for two nights and didn't want to leave to go out not even for a minute! Thanks

Was this review helpful? Yes 4
MeganLD2013, Director of Sales at El Fenn, responded to this review

It sounds like you need to come back again and we'll give you tips on all there is to see outside our walls….?! We're delighted to know that you enjoyed so many aspects of your stay. Come again soon! More 

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Additional Information about El Fenn

Address: Derb Moullay Abdullah Ben Hezzian | Bab el Ksour, Medina, Marrakech, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — El Fenn 4*
Number of rooms: 20
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Also Known As:
Riad El Fenn Marrakech
Riad El Fenn Hotel Marrakech
Hotel Style:
#9 Spa Hotel in Marrakech
#13 Luxury Hotel in Marrakech
#14 Business Hotel in Marrakech
#27 Family Hotel in Marrakech
#29 Romantic Hotel in Marrakech

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