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Hotel El Andalous

4.0 of 5 Avenue du President Kennedy | Hivernage, Marrakech 40000, Morocco
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589 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Frankfurt, Germany
Top Contributor
329 reviews 329 reviews
99 hotel reviews
179 helpful votes 179 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

For a four star hotel, I expect more. For example the shower did not work properly. Sometimes it could not cope with the water pressure and would not switch to shower mode then you stand there and cannot wash off the soap. Also apparently the towels were old and tatty said our fellow travellers. We left 10 Dirham for the... More 

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Basildon, United Kingdom
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a brilliant trip to this hotel from the UK and thoroughly enjoyed our week in Marrakech. Make sure you stick to the bottled water though !! The staff were great and very welcoming, but the the food options in the hotel restaurants were a bit limitted for younger family memebers.

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Travelled here in October (my husband and I with 2 friends) the staff at reception were very helpful and kind and had no issues at all checking in or out. The pool area was incredibly clean though the wait times for food at the pool bar was quite long (45 minutes) with the staffs' manner being a bit less helpful... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

When we arrived i was impressed with the front area and reception, cheking was swift and impressed with the rooms. few small issues sorted out eventually. what i didnt like was room service, very slow and hardly anyone spoke english. i had to phone a few times to get hold of towels, same problem daily. no coffie/tea making facilities, no... More 

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Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 24, 2014

I stayed here with my family for four days and found the service to be impeccable. No task was too big. Your wish is their command. Staff will go above and beyond to facilitate your every need. The hotel itself is exquisite and plush. There's a wide range of food and drinks on offer and so reasonably priced. The downstairs... More 

Was this review helpful? Yes 2
England
Contributor
14 reviews 14 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed November 20, 2014 via mobile

My husband and I had booked a week at this hotel on a half board basis. Whilst the hotel itself is in the new part of Marrakech, it was slightly tired looking and not the four star standard we had expected. We were given a twin room with two double beds despite having requested a bedroom with a single double... More 

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Stafford
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 18, 2014 via mobile

Actually stayed twice, on the way to the Sahara and on the way back. Both times a found service slow and at times ponderous. Difficult to find any in the day or late evening. Food and drinks very expensive and staff at times acted as if they were being disturbed. But rooms and comfort levels fine. Food and coffee was... More 

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Canterbury, United Kingdom
Top Contributor
73 reviews 73 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed November 16, 2014

The rooms were a satisfactory size and cleaned daily but sparsely equipped...only 3 coat hangers!! 3 drawers and a small wardrobe,containing a locked safe for which there was no key. Tiny soap and shampoo sachets and no tea etc in the room. A very noisy fridge was provided..we had to switch it off at night to sleep. The balcony overlooked... More 

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Halstead, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 11, 2014

Nice building good beds, nice pool and spa for traditional hammam treatments but the food is very average indeed. If it is a buffet there seems plenty of choice but you realise that there is nothing you like. Salads very bland. Croissants crisp and dry. When the season is low you only get two choices and it is very poor.... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 2, 2014

staffs are very lovely, breakfast was very good but everyday is same, it should be variable sometimes, room is good size clean but Wifi is not working properly in the whole hotel, female receptionist was great and very helpful but other male receptionists are very arrogant. the best thing about this hotel is cabaret, it has every night entertainment and... More 

Was this review helpful? Yes 1
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Additional Information about Hotel El Andalous

Address: Avenue du President Kennedy | Hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel El Andalous 4*
Number of rooms: 200
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Hotel Style:
#137 Spa Hotel in Marrakech
#138 Luxury Hotel in Marrakech

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