We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 461 Marrakech hotels


4.0 of 5 Hotel   |   264, Ouled Ben Rahmoune, Marrakech 40000 , Morocco
Hotel amenities
Save Saved
You added Caravanserai to your Saves list
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #239 of 461 hotels in Marrakech
A recent review
5 of 5 stars Reviewed August 11, 2009
Bondgirl13 London
  • Overview
  • Reviews (81)
  • Similar Hotels
  • Photos (61)
  • Amenities
  • Q&A
  • Room tips (3)
  • More
Write a Review

81 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
There are newer reviews for Caravanserai
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 2, 2010

After spending 5 nights in a hotel in Marrackech for £280 in total, we were dissapointed when we arrived at Caravanerai. My husband and I spent 7 nights at this hotel for our honeymoon in October 2009. Upon arrival, we were taken to the Majorelle Suite which is lovely - beautiful Morrocan furnishings and a cute pool with trees and... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 1, 2010

We stayed in several riads in the medina. Caravan Serai is located in the palmerai, far away from the medina, it's a beautifull place to stay, but that's all. Too expensive for what it is, the staff is always nervous, and running, the food is not good at all, I'm glad I've been there so I could see it in... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2009

I came here for my honeymoon and then returned with two kids! I love Morrocco anyway but this hotel is a hidden gem. The staff are friendly and it changed ownership last time I was there so I hope the charm hasn't been lost. The food is great too.There are 17 rooms/suites and double that of staff. It is discreet,... More

Was this review helpful? Yes
London, United Kingdom
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 11, 2009

I have to somewhat agree with one of the reviews below which compares this place to Fawlty Towers - service was really variable! Sometimes staff was really nice and helpful, sometimes they really didn't seem to care, which is not as good as I would expect from a hotel I consider fairly expensive. It seems like the owners are never... More

Was this review helpful? Yes 1
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 10, 2009

Winter in Morocco is not as warm as you might expect but when the sun shines the whole country comes alive with colour. We had a dreadful flight with Atlas Blue - very cramped seats, over an hour late taking off with no explanation, a hot cabin and loo paper running out half way through the flight. The Carvanserai is... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 2, 2008

At these prices I expected paradise and experienced Fawlty Towers. The hotel is a delight for the eyes, but the service received fell short of expectation. The hotel is situated several miles from the centre of Marrakech and is certainly off the beaten track! Felt imprisoned in the compound . The service was very disappointing and requests for anything -... More

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 1, 2008

clean, super design, fantastic food, kind , careing and generous service. flexible. lovely pool and gardens and to top it all off the heart and soul of the hotel: adil!

Was this review helpful? Yes
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 16, 2008

We stayed in one of the 2 suites that has its own pool - what's not to like about that? Arriving is a bit weird as it looks like a warzone (lots of half built / half demolished buildings) but once you're through the gates it is magic. Really relaxing, very chilled place. We booked on a B&B basis and... More

Was this review helpful? Yes
Dublin, Ireland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2008

We didn't stay in Caravan Serai, just went for the day pool & lunch package at €32 per person. Overall the setting is stunning, so well thought out, the staff of the hotel were lovely and the lunch buffet, well dunno what others are talking about, it was fabulous and we're all pretty fussy foodies, so don't take that comment... More

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 31, 2008

Caravan Serai is a beautiful building and the decor has been done quite nicely BUT in comparison to other hotels I have stayed in in Marrakech - this is certainly NOT luxury. I have a whole list of little complaints that add up to an overall bad impression. Apparently there have been new owners recently and it would seem to... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Caravanserai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Marrakech with
any amenities

Been to Caravanserai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Caravanserai

Address: 264, Ouled Ben Rahmoune, Marrakech 40000 , Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Caravanserai 4*
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Booking.com, Priceline, HotelsClick and BookingOdigeoWL so you can book your Caravanserai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Caravanserai Hotel Marrakech
Caravanserai Marrakech

61 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (51)
Pool/beach area (4)
Hotel & grounds (8)
Bathroom (2)
Room/suite (10)
Family/play areas (2)
View from room (4)
Dining (2)
Other (19)

Management photos: Courtesy of the property manager

All management photos (11)
Other (11)


Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style
#91 Luxury Hotel in Marrakech #96 Spa Hotel in Marrakech #195 Romantic Hotel in Marrakech
Hotel Class
Official Description (provided by the hotel)
Evoking the ancient stopping places of the travelling merchants, the CaravanSerai is symbolic of the other face of Morocco. The interior courtyards and secret corners are inspired by the traditional Berber villages. In luxurious simplicity the 16 bedrooms and suites are decorated in a refined ethnic style. The Hammam, with its tadelakt plaster columns and its great pool subtly lit by shafts of light, is considered to be one of the finest in Marrakech. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer