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Imperial Holiday Hotel

30 avenue Moulay R'chid | Gueliz, Marrakech 40000, Morocco (Formerly Swiss International Imperial Holiday)
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Imperial Holiday Hotel
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317 reviews from our community

Traveler rating
    32
    94
    79
    54
    58
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62
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Imperial Holiday Hotel
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Scharbeutz, Germany
Top Contributor
104 reviews 104 reviews
67 hotel reviews
175 helpful votes 175 helpful votes
3 of 5 stars Reviewed October 6, 2014

The hotel also known as Imperial Holiday Hotel seems to cater mainly to tour groups. It offers a nice outdoor pool and hammam which is likely the reason why it was voted a four star hotel under Moroccan standards. The garden rooms with balcony are preferable and more quiet than the rooms facing the busy street. The rooms are simply... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 2, 2014

Hotel is more like 1 * and not 4*s as stated in various brochures . I recently stayed there for 5 nights ( 26th - 30th Sept 2014 ) , Hotel has very basic rooms with no fridge or mini bar . No wi-fi or very erratic in rooms . TV in room but NO english language channels . Hotel... More 

Was this review helpful? Yes 2
Tivat, Montenegro
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 1, 2014

Very old fashioned hotel, very basic rooms, no mini bar, no fridge, no soap. Reception staff wanted to avoid cc payment and was inventing lousy excuses like 'bad connection' or 'card not accepted' etc blah blah until we asked to speak with the director. Then it miraculously worked but we lost half an hour and missed our bus to Casablanca.... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 11, 2014

I did stay in this hotel for 3 nights from 8th september 2014 it was awful the pool was ok but not the area arround bad staff service rooms nedd a lot of work bad TV SERVICE best think is the location still idont advise this hotel

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 7, 2014

Service - Poor Staff - Rude Advertised Gym - Doesn't exist Advertised Wifi - Down 99.9% of the time Stay Away! When we complained, the hotel staff did not really care to much, when I told them I would visit trip advisor, they offered us free nights!! But we didn't stay, it was so so so so so bad!!

Was this review helpful? Yes 1
Uk
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 7, 2014

So...... there is no gym... even though advertised.... there is no reliable WiFi.... even though advertised. The shower was hanging off the wall, and requested it to be fixed, we got ignored for days. My girlfriend who is blonde, was spoken to rudely by staff. The computer in the lobby was good, but the staff removed the mouse and told... More 

Was this review helpful? Yes 4
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 3, 2014

stayed here last month with my two daughters, the rooms are clean and tidy the towels could be better and were not changed at all. The food is ok , mostly the same thing every night , my daughters only ate chicken and rice the whole time.THE POOL IS VERY GOOD. the bar service at the pool bar is NOT... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 20, 2014

Myself and my 18 yr old daughter stayed here for a total of 8 days and it was fantastic. Rooms very clean courtesy of the wonderful housekeeper Miriam who myself and my daughter thought was wonderful and were going to actually miss room was well equipped had everything we needed. The staff were so lovely and welcoming and catered to... More 

Was this review helpful? Yes 3
Aveiro, Portugal
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 18, 2014

We stayed at the Imperial Holiday from 19th until 27th of july, during the ramadan season. We were a group of 5 adults and 2 teens (12 and 17). We enjoyed very much our stay. Although the hotel needs some renewal, they are starting to do it. All people were very nice and very very helpful. Tourism advisor Mrs. Nadia... More 

Was this review helpful? Yes 2
Cork, Cork, Ireland
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 14, 2014

Ok for location, turn left out of hotel, then left again and on main shopping street. Huge rooms and really comfortable beds. Had front room on road, and just a terrace that we couldnt go out in because hot air conditioning unit is there. No mini bar as advertised on travel republic. Really really bad customer service. Everything takes for... More 

Was this review helpful? Yes 3
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