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Imperial Holiday Hotel

30 avenue Moulay R'chid | Gueliz, Marrakech 40000, Morocco (Formerly Swiss International Imperial Holiday)
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1 room 1 guest
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330 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On arrival we were welcomed by the receptionist at the front desk, told what time dinner was served till and then told our room numbers. We were explained the very basics we needed at the time but were not given any more information other than this. As we came down to eat, we had no clue where the dining area... More 

Was this review helpful? Yes 1
Lisbon, Portugal
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Their PR is only after money, doesn't even ask you if you need anything after the first day when you don't book anything with her. A expresso should be included in the fare when you breakfast included and drinks in the dinner. The pool service was awful, they would give used towels to stay by the pool, or even worst... More 

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Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed here for four days and while everything was generally fine, I would in no way describe it as a four star hotel! The WIFI was rubbish and would only work in the lobby if even then! We spent 3 days in the tiny village of Taghazout on the coast and our little apartment had amazing WIFI! I don't... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

Reception staff were great, room service were great! Pool was decent, food was decent. Nadia at the front desk was very helpful. Only down was that the AC didn't work for my room although my friends rooms were fine. I spoke to reception twice and it still didn't work.

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 14, 2015

After reading some of the other reviews we weren't to sure what to expect, but we were pleasantly surprised the hotel was lovely offering all holiday amenities a lovely pool with surrounding gardens and outdoor eating area if desired. Also an underground spa for those that would like treatments. We were within easy access to the souks & short cab... More 

Was this review helpful? Yes 2
Marrakech, Morocco
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 23, 2015

THE IMPERIAL SPA HOTEL WAS A GOOD LOCATION, only about 30 minutes walking distance to the 'Souks' The staff were all very helpful in particular 'Nadia' the tourist guide who arranged a driver to discover 'Marrakech' within 3 hours of arriving, it was 'Magical'..... The 'Spa' was also a wonderful experience ........

Was this review helpful? Yes 2
Claremorris, Ireland
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed March 12, 2015

My wife and I spent 10 days at the Imperial, I did read some of the review that were written about this hotel, so i went with an open mind, some complained about the food but I can assure you the food was perfect every evening and a different menu each night. the breakfast is the same each morning but... More 

Was this review helpful? Yes 2
saidi m, Directeur général at Imperial Holiday Hotel, responded to this review

we thank you for your compliments regarding your stay wich was perfect, that we want to offer to all our clients who wants to come to our Hotel. thank you for your testimony wich prouve of our good service.. next time the management of the hotel will offer you an up grade.an share a pleasure to see you again. best... More 

Epsom, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 6, 2015

We stayed here 22/02/15 - 01/03/15 After reading a lot of reviews on here we were extremely worried initially about staying at this hotel, but we needn't have been at all. The staff were extremely friendly and went out of their way to help you, nothing was too much trouble. The hotel 'go to' lady called Nadia is situated by... More 

Was this review helpful? Yes 2
saidi m, Directeur général at Imperial Holiday Hotel, responded to this review

Thanks a lot for all your have written regarding our Hotel .your stay was very positive in every where in the hotel that comming from our staff wich is trained to offer always a good service to our custumers. my staff and me are happy and hope to see you again, we will offer you a good accomodation with an... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

My experience in the imperial holiday was absolutely delightful due to the staff and high level of customer service. Me and my freind enjoy our self very much amazing food and brilliant stuff members. I couldn't find any flaws in this hotel and I would recommend it to every body. Rahma

Was this review helpful? Yes 1
saidi m, Directeur général at Imperial Holiday Hotel, responded to this review

Good Morning Dear guest Madame RAHMA, Thanks a lot for your attention regarding our Hotel, i am very happy when my client is happy like you. My staff and me wish you a good luck and hope to see you again in our Hotel. you will be up graded. and received with a special conditions. thanks again and best regards.... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 7, 2015

All I can also say is don't stay here, Swiss International need to visit this hotel and sort it out we stayed here for 4 nights and like the previous comments they are all true, first the sign outside only had a few letters lit so fault here we go we are in a right hotel here it is sold... More 

Was this review helpful? Yes 4

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