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Imperial Holiday Hotel

30 avenue Moulay R'chid | Gueliz, Marrakech 40000, Morocco (Formerly Swiss International Imperial Holiday)
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Imperial Holiday Hotel
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Imperial Holiday Hotel
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317 reviews from our community

Traveler rating
    32
    94
    79
    54
    58
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62
116
10
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Marrakech, Morocco
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

THE IMPERIAL SPA HOTEL WAS A GOOD LOCATION, only about 30 minutes walking distance to the 'Souks' The staff were all very helpful in particular 'Nadia' the tourist guide who arranged a driver to discover 'Marrakech' within 3 hours of arriving, it was 'Magical'..... The 'Spa' was also a wonderful experience ........

Was this review helpful? Yes 2
republic of Ireland
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 12, 2015

My wife and I spent 10 days at the Imperial, I did read some of the review that were written about this hotel, so i went with an open mind, some complained about the food but I can assure you the food was perfect every evening and a different menu each night. the breakfast is the same each morning but... More 

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saidi m, Directeur général at Imperial Holiday Hotel, responded to this review

we thank you for your compliments regarding your stay wich was perfect, that we want to offer to all our clients who wants to come to our Hotel. thank you for your testimony wich prouve of our good service.. next time the management of the hotel will offer you an up grade.an share a pleasure to see you again. best... More 

Epsom, United Kingdom
1 review
3 of 5 stars Reviewed March 6, 2015

We stayed here 22/02/15 - 01/03/15 After reading a lot of reviews on here we were extremely worried initially about staying at this hotel, but we needn't have been at all. The staff were extremely friendly and went out of their way to help you, nothing was too much trouble. The hotel 'go to' lady called Nadia is situated by... More 

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saidi m, Directeur général at Imperial Holiday Hotel, responded to this review

Thanks a lot for all your have written regarding our Hotel .your stay was very positive in every where in the hotel that comming from our staff wich is trained to offer always a good service to our custumers. my staff and me are happy and hope to see you again, we will offer you a good accomodation with an... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

My experience in the imperial holiday was absolutely delightful due to the staff and high level of customer service. Me and my freind enjoy our self very much amazing food and brilliant stuff members. I couldn't find any flaws in this hotel and I would recommend it to every body. Rahma

Was this review helpful? Yes 1
saidi m, Directeur général at Imperial Holiday Hotel, responded to this review

Good Morning Dear guest Madame RAHMA, Thanks a lot for your attention regarding our Hotel, i am very happy when my client is happy like you. My staff and me wish you a good luck and hope to see you again in our Hotel. you will be up graded. and received with a special conditions. thanks again and best regards.... More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 7, 2015

All I can also say is don't stay here, Swiss International need to visit this hotel and sort it out we stayed here for 4 nights and like the previous comments they are all true, first the sign outside only had a few letters lit so fault here we go we are in a right hotel here it is sold... More 

Was this review helpful? Yes 3
Zurich, Switzerland
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 31, 2014

ONLY ONE FLAW FOR THIS HOTEL : ZERO QUALITY To put it in simple terms: crumbling hotel, dirty room, unsanitary toilet, broken hand shower, mustiness in all corridor, everything is payable option (interior swimming pool, safety deposit box, etc.), rude and disagreeable personnel, exchange your money outside the hotel to avoid being cheated, and the list goes on and on...... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 20, 2014

Having been moved here from the Dellarosa due to their overbooking all I can say is I wish I had put up more of a fuss about being moved, but we thought the location would make up for any shortfalls. Alas the location does not make up for the quality of this accommodation. 4 star this hotel is definitely not.... More 

Was this review helpful? Yes 1
london
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 5, 2014

My friend and I flew out on Friday 21 November 2014. Upon arrival the demanding tour/sales rep Nadia or Nazia took us a side and started to talk about the tours on offer. I told her that my friend and I are exhusted from the flight and we would like to go to our room first freshen up and then... More 

Was this review helpful? Yes 1
France
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 3, 2014

I booked the airport transfer with the hotel. The car did not turn up, the receptionist was very polite and apologised, but te responsible who confirmed the transfer never got back to me. On the way back the transfer was ok. My room was on the 2nd floor, just above the bar, where there is musical entertainment every night... hopefully... More 

Was this review helpful? Yes 1
Orlová
Top Contributor
140 reviews 140 reviews
20 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed November 23, 2014

This hotel is four star hotel. Is located a ten minute from of the medina with private swimmingpool and sun terace in oasis style garden. In hotel is 114 rooms, free Wi-Fi. We were here only one night. Dinner and breakfast wa good.

Was this review helpful? Yes 1
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