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Blue Diamond Sahara Palace Marrakech

Travelers' Choice award winner
P.O Box 12440 | Annakhil, Palmeraie, Marrakech 40016, Morocco
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Blue Diamond Sahara Palace Marrakech
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Blue Diamond Sahara Palace Marrakech
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215 reviews from our community

Traveler rating
    145
    38
    17
    9
    6
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45
103
4
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Blue Diamond Sahara Palace Marrakech
See the most recent reviews
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 4, 2014

I spent 5 nights at the Taj Palce with my partner and we celebrated her Birthday whilst there. All in all we had an absolutely fantastic experience at this wonderful hotel and would highly recommend it to anyobe else. From the moment we arrived at the hotel we were made to feel genuinely welcomed by all of the staff and... More 

Was this review helpful? Yes 2
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Mr. Paul, Thank for your glowing feedback of your recent visit to Taj Palace Marrakech! We are delighted that your special occasion was memorable, and I will be sure to pass along your lovely comments to the teams. We hope to welcome you back for many years to come! Best regards, Angela McGuire Guest Relations More 

London, United Kingdom
Top Contributor
108 reviews 108 reviews
56 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed January 20, 2014

As we arrived at the Taj Palace I couldn't stop saying "Wow". I am very well travelled but rarely does a hotel have this kind of impact right from the start. We were upgraded to two Riadh suites which were enormous and abosolutely beautiful. Two points that could be improved - the extreme lack of lighting in the separate toilet... More 

Was this review helpful? Yes
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Mrs. Ilana, Thank you for taking the time to tell us about your stay at Taj Palace Marrakech. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Taj Palace Marrakech, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please... More 

Launceston, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 16, 2014

I've just come back from 8 days Trips to Marrakech (first time). Every thing went verry well. We picked from the airport & were really impressed with entry to the hotel. Were welcomed by iced tea in the hotel's magnificent beautiful lounge. I usually don't drink tea but this one I acceppted it away. Escorted to our room and WOW........beautifully... More 

Was this review helpful? Yes
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Ms. Catherine, Warm greetings from Taj Palace Marrakech, and thank you for sharing your lovely comments about your stay with us. We are so pleased that you enjoyed the room and your visit to Morocco, and do hope to welcome you back. Kind regards, Angela Mcguire Guest Relations Manager More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2014 via mobile

We had a wonderful time here during the new year holidays. The hotel is beautifully designed by Stuart Church and all aspects of it are in elegant proportion to each other. It is opulent and grand without being vulgar. I hope it is well maintained to have the desired impact. We had some room and service issues but management was... More 

Was this review helpful? Yes 1
TajPalaceMarrakech, Public Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Mr. Farhan, Thank you for sharing your review about your recent stay at Taj Palace Marrakech. We are delighted that your family enjoyed your New Year's break, and I will pass along your words of appreciation to Adil, Mezan and the Spa team. Thank you for your honest and constructive feedback; we will certainly endeavour to improve upon the... More 

Nairn
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 1, 2014

This was a superb hotel but as other comments state , dinner expensive,no coffee shop,and the hotel was empty apart from 2/3 other parties. We were also upgraded to a suite in the main building I think due to the numerous other rooms being shut down and the room was lovely, and the staff could not be faulted.

Was this review helpful? Yes 1
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Mr. Dave, Thank you for choosing to stay at Taj Palace Marrakech, and for sharing your review on Trip Advisor. We are so happy to hear that you appreciated our lovely staff and the upgrade to the suite. The fireplaces in the suites are simply devine in these cool winter months! I am sorry that we somehow did not... More 

Nairn, Scotland
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 21, 2013

We stayed for a 5 night stay here. We were upgraded to a suite which was beautiful. Breakfast was very good..just ask for what you want. The dinners available in November when we stayed were limited and expensive, but very good. No coffee shop open or even a light bite menu at lunch that we could find.. The staff were... More 

Was this review helpful? Yes
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Guest, Thank you for your feedback about your recent stay at Taj Palace Marrakech! We are glad that you enjoyed the suite upgrade and found our staff to be helpful and attentive. Our Bombay Club is open throughout the day serving drinks, lunch, tea and coffee, etc. in the veranda and gardens. Perhaps we did not advise you of... More 

Milano
Top Contributor
69 reviews 69 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 12, 2013 via mobile

The hotel is located outside Marrakech, approximately 20 minutes from the city center. We arrived at night, and the entrance lighted was impressive. After a smooth and friendly check in, we were escorted to a beautiful suite in one of the outdoor pavillon. The room was well decorated, however the bathroom lacks of privacy. The Indian restaurant was very good,... More 

Was this review helpful? Yes 1
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Guest, Thank you for staying with us, and I would like to sincerely thank you for taking the time to note your impressions of Taj Palace Marrakech. I am pleased that you appreciated the arrival experience, your suite and the food and service in our Mantra restaurant. Thank you for your feedback about privacy in the bathroom: due to... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 11, 2013

We stayed here in August. The hotel was barely occupied. Whilst most staff are friendly, they could not get the basics right. Room cleanliness was not great, breakfast was always an issue being vegetarian and service could be slow. The concierge Adil was fantastic. We would go again but hopefully when they are a little more 'together' with their services.

Was this review helpful? Yes
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Ms. Kam, Thank you for sharing your feedback about your stay with us at Taj Palace Marrakech in August. I will share your praise about Adil, our Concierge with him, and I am sure he will most appreciative that you enjoyed and recognized his efforts. Thank you also for your comments about our rooms, service and breakfast. You will... More 

Senior Contributor
25 reviews 25 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 7, 2013

We have been very fortunate this year to have stayed in some of the most beautiful Taj Hotels and Palaces in India. The most excellent in every way was the Umaid Bhawan Palace, Jodhpur, the Taj Lake Palace, Udaipur, the Taj Mahal Palace, Mumbai and Rambagh Palace, Jaipur to name but a few! Now the Taj Palace in Marrakech would... More 

Was this review helpful? Yes
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Ms. Kim, Thank you for staying with us at Taj Palace Marrakech, and for sharing your experiences via Trip Advisor. As a loyal Taj guest, we are delighted you decided to visit our property, the first Palace in the chain outside of India. We are glad that you enjoyed the food and service in the Mantra restaurant, and that... More 

Solihull, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2013

Me and my husband returned from our 4 day break in Taj a few weeks ago and it is difficult to describe our experience within this majestic and breathtaking hotel as words will not do its beauty justice. First the good points... Our first impressions of the hotel did not disappoint.. Friendly staff with a lovely welcome, beautiful aroma when... More 

Was this review helpful? Yes 1
TajPalaceMarrakech, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Guest, Thank you for your kind review and for chosing to stay with us. We would like to sincerely thank you for taking time to note your impressions about Taj Palace Marrakech. We are happy to hear that you enjoyed your stay, and that your family felt welcome and comfortable. I have to agree that our location in the... More 

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