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Blue Diamond Sahara Palace Marrakech

Travelers' Choice award winner
P.O Box 12440 | Annakhil, Palmeraie, Marrakech 40016, Morocco
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Blue Diamond Sahara Palace Marrakech
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Blue Diamond Sahara Palace Marrakech
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224 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Blue Diamond Sahara Palace Marrakech
See the most recent reviews
Worthing, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 5, 2014

I booked this packaged break through Fleetway in August for my husband's 40th birthday in November and invited another couple with us, our expectations were high, but in fact were exceeded on every level. The transition from the airport to the hotel was smooth and informative, when we drove up the driveway to the hotel our WOW factor experience began,... More 

Was this review helpful? Yes 2
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Ms. Sharon, Thank you for sharing you comments about your stay with us at Sahara Palace Marrakech. We are so pleased to learn that your party enjoyed the hotel, the city of Marrakech and your husband's 40th birthday celebrations. As a fellow Sex and the City fan, I can only agree that the hotel and backdrop are truly stunning... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 21, 2014

Just returned from a 4 night stay at Sahara Palace, previously known as Taj Palace. In fact most of the taxi drivers still know it as this. Stunning hotel but service comes with a 3 star rating. Hotel was quite empty during our stay which made it seem we had the hotel to ourselves. Breakfast was minimal, poorly displayed and... More 

Was this review helpful? Yes 3
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear guest, Thank you for taking the time to share your honest reflections about your stay at Sahara Palace Marrakech. We are happy to hear that for the most part you enjoyed your stay with us, especially the rooms, hotel, Spa and Concierge service. I will be sure to pass along your kind words to Adil, he is indeed a... More 

Southend-on-Sea, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 16, 2014

My husband treated me to go to Marrakech as an Anniversary present, it certainly wasn't disappointing. When we arrived we drove up the long drive to the hotel, we were then greeted by the fantastic staff, who couldn't do enough to help you. The staff were always friendly, helpful and always welcoming when coming back from the souks in Marrakech.... More 

Was this review helpful? Yes 3
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Mrs. Tanya, Thank you for your lovely review about your recent stay at Sahara Palace Marrakech. We are truly humbled by your praise, and are so glad to hear that you and your husband enjoyed your anniversary celebrations with us. Thank you for your positive feedback about our helpful and friendly team, who I am sure will be most... More 

London
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 10, 2014 via mobile

We booked a deal with Fleetway travel for the Taj Palace Marrakech for nights B&B with a few extras (free cocktail pp, 30 min free hammam, 10% off food).After booking the hotel changed managemen and its name. This concerned me, but I needn't have worried. The hotel has only been open 2 yrs and gained initial fame as the hotel... More 

Was this review helpful? Yes 4
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Ms. Tara, Thank you for taking the time to tell us about your stay. We are delighted to hear that you enjoyed your time with us, and left feeling like royalty! This is a major compliment and no easy feat in today's competitive hospitality industry, so your words of praise and recognition really mean a lot to our dedicated... More 

Edinburgh, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 4, 2014

We stayed at the Sahara Palace for 4 nights - it has recently been taken over by new owners so is no longer the Taj Palace. That caused us a little trepidation as it was a fair few months since we'd booked, but in the end our worries were groundless, and this was clear from the moment we arrived and... More 

Was this review helpful? Yes 1
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Guest, Thank you for staying with us, and I would like to sincerely thank you for taking the time to note your impressions of Sahara Palace Marrakech. We are pleased that you enjoyed your suite, our lovely team, and the breakfast offerings. Thank you for your feedback regarding the Spa reception and exhaust fumes from our Mantra restaurant. We... More 

Shanghai, China
Level Contributor
133 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
1 of 5 stars Reviewed November 4, 2014

I was informed just prior to my holiday that the Taj Palace had changed its name to the Sahara Palace, Marrakech and assured by Fleetway Travel that “You have our complete assurance that all aspects of the holiday will be operational and your holiday enjoyment will be unaffected by this detail” This statement was blatantly untrue. Also, Fleetway’s description of... More 

Was this review helpful? Yes 9
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Mr. Philip, Thank you for taking the time to tell us about your stay at Sahara Palace Marrakech. I am happy that you found the rooms and facilities to you liking, but sorry that your experience did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Sahara Palace Marrakech, we continuously strive... More 

Exeter, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 2, 2014

OK! This is a very hard review to write as your own requirements will determine what you think after visitng this place. The hotel is no longer run by Taj but is managed by the private management company. It needs a large hotel chain to take it over and sort it out as it could be a jewel. Taj have... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 1, 2014 via mobile

Amazing hotel, so peaceful and tranquil! Was a little concerned as it changed to the Sahara palace after we booked but we wasn't disappointed. The drive up to the hotel was as jaw dropping as we expected and the riad apartments were beautiful and so spacious. I had heard it was really quiet and it certainly was but that only... More 

Was this review helpful? Yes 1
surrey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 29, 2014

We stayed here in October for 3 nights. We were concerned as we left as the name had changed to sahara palace after we had booked!! The hotel is a bit out the way and there isn't regular shuttle services. However the hotel and staff cannot be faulted in any way at all we had a great girly holiday and... More 

Was this review helpful? Yes 2
Wiltshire
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 27, 2014 via mobile

We stayed as a group of 4 ladies and we were not disappointed with this amazing hotel. Everything was perfect from the minute we arrived, the hotel and it's grounds are breathtaking, the staff are all so helpful and polite, the food delicious, cleanliness is top notch...all perfect. Yes, it was quiet, but what a bonus having this place to... More 

Was this review helpful? Yes 2
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