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Blue Diamond Sahara Palace Marrakech

Travelers' Choice award winner
P.O Box 12440 | Annakhil, Palmeraie, Marrakech 40016, Morocco
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Blue Diamond Sahara Palace Marrakech
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Blue Diamond Sahara Palace Marrakech
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216 reviews from our community

Traveler rating
    145
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    9
    6
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46
103
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Blue Diamond Sahara Palace Marrakech
See the most recent reviews
Chobham, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 13, 2015

Our stay here was in a really quiet period but the staff were very attentive. The wow experience starts some way off from the hotel. It is quite a distance from town but that is no problem as they run a very efficient shuttle bus. Glimpsing the hotel from a distance and then driving up to it in the airport... More 

Was this review helpful? Yes 3
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Mr. Scott, Thank you for taking the time to tell us about your stay at Sahara Palace Marrakech. We are ever so pleased to learn that you enjoyed both the hotel and the city of Marrakech, and that you appreciated our lovely staff and the wow factor you experienced on arrival. Likewise, we would have loved for you to... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 17, 2015

I have given this hotel a good review because it is very opulent! The food is rubbish so do not stick around for lunch or dinner... and it is very over priced. However saying that the surroundings and cleanliness is above par. Rooms are just amazing and luxurious with little touches...coffee machine, tea making facilities and bath products, slippers... robes!... More 

Was this review helpful? Yes 1
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Ms. Hifza, Thank you for sharing your impressions of your recent stay with us at Sahara Palace Marrakech. We are glad that you enjoyed the room, facilities, Spa and service, and are deeply sorry that you did not find our food and beverage offerings to your liking. On a side note, we do indeed have twin bedded rooms available,... More 

Johannesburg, Gauteng, South Africa
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 6, 2015

On arriving at the Sahara Palace, I was welcomed with the beauty of the castle nestled wishing the backdrop of the Atlas and the desert. The staff at the welcome desk were very friendly which added to the beautiful ambience. The rooms are all slightly different from one another, each large with beautiful decor. The only thing I did not... More 

Was this review helpful? Yes 1
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Ms. Faatimah, Thank you for sharing your comments about your recent stay at Sahara Palace Marrakech. We appreciate that you took the time to highlight both the positive aspects you encountered aswell as the areas in which we can improve. Your feedback is most valuable so that we can better respond to our guests needs and expectations. We hope... More 

Doha, Qatar
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 15, 2014

We've been in this hotel in October 2013 for our honeymoon trip to Marrakech, it was called Taj Palace Marrakech by then. A very good experience with almost everything. Great place for honeymooners and everyone who looks to relax and have a nice sweet escapade... as it is quite a different place, exotic and far from many hotels of the... More 

Was this review helpful? Yes 3
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Guest, Thank you for reviewing your stay on Trip Advisor. We are delighted that you chose our stunning palace to celebrate your honeymoon, and hope that you will cherish the precious moments you spent here for years to come. You are always welcome at Sahara Palace Marrakech. Kind regards, Angela McGuire Guest Relations Manager More 

Worthing, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 5, 2014

I booked this packaged break through Fleetway in August for my husband's 40th birthday in November and invited another couple with us, our expectations were high, but in fact were exceeded on every level. The transition from the airport to the hotel was smooth and informative, when we drove up the driveway to the hotel our WOW factor experience began,... More 

Was this review helpful? Yes 2
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Ms. Sharon, Thank you for sharing you comments about your stay with us at Sahara Palace Marrakech. We are so pleased to learn that your party enjoyed the hotel, the city of Marrakech and your husband's 40th birthday celebrations. As a fellow Sex and the City fan, I can only agree that the hotel and backdrop are truly stunning... More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 21, 2014

Just returned from a 4 night stay at Sahara Palace, previously known as Taj Palace. In fact most of the taxi drivers still know it as this. Stunning hotel but service comes with a 3 star rating. Hotel was quite empty during our stay which made it seem we had the hotel to ourselves. Breakfast was minimal, poorly displayed and... More 

Was this review helpful? Yes 3
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear guest, Thank you for taking the time to share your honest reflections about your stay at Sahara Palace Marrakech. We are happy to hear that for the most part you enjoyed your stay with us, especially the rooms, hotel, Spa and Concierge service. I will be sure to pass along your kind words to Adil, he is indeed a... More 

Southend-on-Sea, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 16, 2014

My husband treated me to go to Marrakech as an Anniversary present, it certainly wasn't disappointing. When we arrived we drove up the long drive to the hotel, we were then greeted by the fantastic staff, who couldn't do enough to help you. The staff were always friendly, helpful and always welcoming when coming back from the souks in Marrakech.... More 

Was this review helpful? Yes 3
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Mrs. Tanya, Thank you for your lovely review about your recent stay at Sahara Palace Marrakech. We are truly humbled by your praise, and are so glad to hear that you and your husband enjoyed your anniversary celebrations with us. Thank you for your positive feedback about our helpful and friendly team, who I am sure will be most... More 

London
Contributor
18 reviews 18 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 10, 2014 via mobile

We booked a deal with Fleetway travel for the Taj Palace Marrakech for nights B&B with a few extras (free cocktail pp, 30 min free hammam, 10% off food).After booking the hotel changed managemen and its name. This concerned me, but I needn't have worried. The hotel has only been open 2 yrs and gained initial fame as the hotel... More 

Was this review helpful? Yes 4
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Ms. Tara, Thank you for taking the time to tell us about your stay. We are delighted to hear that you enjoyed your time with us, and left feeling like royalty! This is a major compliment and no easy feat in today's competitive hospitality industry, so your words of praise and recognition really mean a lot to our dedicated... More 

Edinburgh, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 4, 2014

We stayed at the Sahara Palace for 4 nights - it has recently been taken over by new owners so is no longer the Taj Palace. That caused us a little trepidation as it was a fair few months since we'd booked, but in the end our worries were groundless, and this was clear from the moment we arrived and... More 

Was this review helpful? Yes 1
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Guest, Thank you for staying with us, and I would like to sincerely thank you for taking the time to note your impressions of Sahara Palace Marrakech. We are pleased that you enjoyed your suite, our lovely team, and the breakfast offerings. Thank you for your feedback regarding the Spa reception and exhaust fumes from our Mantra restaurant. We... More 

Shanghai, China
Top Contributor
132 reviews 132 reviews
49 hotel reviews
183 helpful votes 183 helpful votes
1 of 5 stars Reviewed November 4, 2014

I was informed just prior to my holiday that the Taj Palace had changed its name to the Sahara Palace, Marrakech and assured by Fleetway Travel that “You have our complete assurance that all aspects of the holiday will be operational and your holiday enjoyment will be unaffected by this detail” This statement was blatantly untrue. Also, Fleetway’s description of... More 

Was this review helpful? Yes 9
Angela M, Guest Relations Manager at Blue Diamond Sahara Palace Marrakech, responded to this review

Dear Mr. Philip, Thank you for taking the time to tell us about your stay at Sahara Palace Marrakech. I am happy that you found the rooms and facilities to you liking, but sorry that your experience did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Sahara Palace Marrakech, we continuously strive... More 

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