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Golden Tulip Rawabi Marrakech

4.0 of 5
Zone touristique | Agdal, Marrakech 40000, Morocco
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Golden Tulip Rawabi Marrakech
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Golden Tulip Rawabi Marrakech
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155 reviews from our community

Traveler rating
    38
    43
    39
    22
    13
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30
46
3
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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    (43)
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Omer
Top Contributor
64 reviews 64 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel 3 nights. Quite far from the city. The room was nice but not a pad or a pen. At the reception I was advised that the guests take the pens and they can not give me one, just a pen to use and be returned to the reception clerk. The food at the dining room... More 

Was this review helpful? Yes 1
Crowthorne, United Kingdom
Top Contributor
55 reviews 55 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We've just returned after choosing Marrakech for some winter sunshine and sightseeing. The hotel is located a ten minute taxi ride out of town (cost 50 DHR to Grand Place/Mosque) in a new area of large hotels but with nothing much else around (no small restaurants etc). Our room was large and clean and modern with polished tile floor and... More 

Was this review helpful? Yes 3
London
Contributor
12 reviews 12 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 13, 2015

Despite the lack of working pool (one of the primary reasons for choosing this hotel), we enjoyed our stay very much. I would say it was a "good" hotel, but also it depends what you want. My sister and I were on a 3-day break and it was via a good deal from Travelzoo, so we definitely felt we got... More 

Was this review helpful? Yes 4
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review

Dear Customer, First off all, we want to thank you for choosing Golden Tulip Rawabi Marrakech We always take customer feedback and comments very seriously to improve the quality of our services in conjunction with our standards. Regarding the pool, in order to improve our facilities to ensure comfort and well-being of our guests, we are sorry to confirm that... More 

Maidstone, United Kingdom
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 18, 2015

I was a bit concerned about other reviews but I really don't know what the problem was! OK so there was no water in the pool but it is out of season and they have to do repairs at some time. The room was really good, the bed was huge and very comfortable, the bed linen was top class. There... More 

Was this review helpful? Yes 1
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review

Dear Guest, We would like to thank you for taking the time to share your experience with Golden Tulip Rawabi Marrakech. The whole team looks forward to have the pleasure of welcoming you, once again. Sincerely, Hotel Management More 

Pissouri, Cyprus
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 15, 2015

Having read negative reviews just before we visited this hotel with friends it was with some trepidation we checked in for our four night stay . However first impressions were positive. The reception staff were very friendly and helpful and we were served mint tea on arrival. They provided us with a local map and were happy to answer our... More 

Was this review helpful? Yes 1
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review

Dear Guest, We would like to thank you for taking the time to write a review on TripAdvisor concerning your stay at Golden Tulip Rawabi Marrakech Hotel. It is regrettable that such service issues occurred while staying with us and I wish to sincerely apologize for that. Be assured that we have already taken the necessary measures to avoid the... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 14, 2015

Hotel lovely takes forever to check in staff don't tell you no water in pool very disappointing No info of where to go Hotels restaurant good great head waiter Breakfast fabulous chief cooks omelette of yr choice while waiting Tip Go to Adam Park Hotel round the corner its jaw dropping beautiful Olympic size infinity pool fab Spa and defo... More 

Was this review helpful? Yes 1
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review

Dear Guest, Thank you very much for your comments about your stay at Golden Tulip Rawabi Marrakech, We would like to sincerely apologize for the difficulties encountered during your stay. Concerning the Pool, we are sorry to confirm that it is under renovation, and it's the priority of our interest. We hope you will give us another chance next time... More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 14, 2015

Just stayed for a 4 day trip in Marrakech at this hotel. Although being a four star hotel, the hotel itself and the features are pretty basic. Not what I would call "run down" but certainly not modern. The pool area was closed but it was not really pool weather/season so that was understandable. The staff whilst friendly enough were... More 

Was this review helpful? Yes
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review

Dear Guest We really appreciate your comments regarding your stay at Golden Tulip Rawabi Marrakech. It is always a pleasure to receive guest feedback. We will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the near future.... More 

1 review
3 of 5 stars Reviewed February 12, 2015

Having just returned back from a 3 night stay in Marrakech I thought it would be helpful to write a review. The Hotel: We arrived at the Golden Tulip Rawabi mid morning and was greeted by a cheerful bell boy who kindly took our luggage. Our room wasn't quite ready but we didn't have to wait more than 30 minutes.... More 

Was this review helpful? Yes
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review

Dear Guest, Thank you very much for your comments about your stay at Golden Tulip Rawabi Marrakech, We would like to sincerely apologize for the difficulties encountered during your stay. Service is our priority and be assured that we have taken all your comments very seriously and have discussed them with all our managers. We will make sure that they... More 

Milton Keynes UK
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 11, 2015

We got a great deal out of season so I would say we had good value for money. If we had paid full price, I would not have been so happy. Staff very friendly and helpful on the whole. I speak French and that definately helped! We were unhappy with our room firstly, as we were in the shade and... More 

Was this review helpful? Yes
St. Albans, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 8, 2015

The hotel itself was nice, it was modern , very clean and the food was absolutely amazing, the staff are also very friendly, they also have a few English channels on your tv. a couple of things let it down , the spa being closed was a huge disappointment , as all the hotels in the area were hotel and... More 

Was this review helpful? Yes 1
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