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All 461 Marrakech hotels

Golden Tulip Rawabi Marrakech

3.5 of 5 Hotel   |   Zone touristique | Agdal, Marrakech 40050, Morocco
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Ranked #308 of 461 hotels in Marrakech
A recent review
5 of 5 stars Reviewed June 27, 2014
kanarie everywhere
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88 people have reviewed this hotel

Traveler rating
    28
    24
    15
    13
    8
See reviews for
19
23
2
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
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English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This has to be the worst 4 star hotel I have ever been to. By UK standards they could HARDLY scape 3 stars. In a few words our twin room was totally empty, no 'luxury' toiletries as described on the website apart from shampoo and soap; no iron; no wifi. Complimentary slippers and robe that we found in our friends... More

Was this review helpful? Yes 1
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review

Dear Guest, We sincerely thank you for posting your comments a few days ago regarding your stay at Golden Tulip Rawabi Marrakech. You are so correct that when staying at a hotel in our particular category, you expect perfection at all times, in every aspect. It is unacceptable that the internet did not function, and that we questioned your complaint.... More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Hygiene Hell in Marrakech There are only two words that I can use to describe this 4* hotel, incompetent and unhygienic. One wonders why people continue to use star ratings when a hotel like this can achieve a 4* star rating, the Travel Lodges in England who a mere 3* are miles better than this establishment. We arrived to a... More

Was this review helpful? Yes 3
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review

Dear Guest, Thank you very much for taking the time to write a comment on TripAdvisor. We are pleased for choosing the Golden tulip rawabi Marrakech. However it is with great regret we read that your stay was not up to your expectations. I feel that it would be important to give you an update of what we have been... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 17, 2014

Good points:- There was one excellent waiter – Mr. A. El-Kalidi (this may not be the correct spelling). Bad points (unfortunately there are several):- The Golden Tulip Hotel Rawabi, located outside Marrakech town centre purports to be a four star hotel. Unfortunately, we experienced a very poor service that does not even come up to the standard required of a... More

Was this review helpful? Yes 1
everywhere
Top Contributor
57 reviews 57 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 27, 2014

a warm welcome all staf was caring helpfull and interested nice room ,quiet swimmingpool good breakfast buffet a few minutes walking from a very big shoppingmall inc - restaurants carrefour a place to come back for sure

Was this review helpful? Yes
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review

Dear Guest, We truly appreciate your comments on Trip Advisor we would like to thank you for posting such a glowing review on Trip Advisor. Kindly know that your appreciation means a lot to us and that we shared with great pleasure your feedback with our teams and that everyone was genuinely touched. I look forward to welcoming you soon... More

Birmingham, United Kingdom
2 reviews
3 of 5 stars Reviewed June 15, 2014 via mobile

The hotel is in a great location and is nicely finished throughout. Room was lovely. As some other reviews say there are missing tiles in the pool but this didn't put us off. I would have thought the hotel would have attended to this by now though. Front desk staff were always helpful and always very polite - breakfast staff... More

Was this review helpful? Yes
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review

Dear Guest, I would like to thank you for your very detailed feedback about Golden tulip Rawabi Marrakech and at the same time apologize for not meeting your expectation on your recent stay. You have raised very interesting points that we have reviewed with managers in Restaurants and all other areas to address the points you have raised. Should you... More

Bristol
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 3, 2014

Arrived on 27th may for a 1 week holiday. This hotel is close to the airport and a taxi cost us 80dhs (15 mins taxi). The reception staff were very polite and welcoming and the room was spacious, clean and modern. The air con is great and you also get a fridge! The hotel has free wifi which is an... More

Was this review helpful? Yes 5
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review

Dear RichJoThai, We are very delighted that you have taken the time to post a review on TripAdvisor following your stay at the Golden Tulip Rawabi Marrakech. It is a real pleasure to know that your stay with us has responded fully to your expectations. It was a pleausure to share your warm comments with all of our employees who... More

Wicklow, Ireland
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 28, 2014

The good news: very comfortable bed. The bad: inneffective air conditioning. General finish cheap throughout: seemed like the hotel was thrown up by the builder for quick profit from tourists. Front of house staff totally disinterested: receptionists didnt bother to glance at incomers, never mind greet them unless specifically approached. Furniture scuffed and grubby throughout. Food literally twice the price... More

Was this review helpful? Yes 3
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review

Dear Guest, We would like to thank you for taking the time to write a review on TripAdvisor concerning your stay at Golden Tulip Rawabi Marrakech Hotel. It is regrettable that such service issues occurred while staying with us and I wish to sincerely apologize for that. Be assured that we have already taken the necessary measures to avoid the... More

Tel Aviv, Israel
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 27, 2014 via mobile

Nice facility needs improvement in customer service and food service. Was part of a group which stayed at the hotel for four days. Rooms are nice and equipped well. Staff needs improvement in responding to requests -waited two days to get shampoo... Food quality and service at breakfast not adequate for a four star hotel.

Was this review helpful? Yes 1
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review

Dear Mr Michaelbr, Thank you for taking the time to write such a detailed review. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance our guest experience in the future. We are very sorry to hear that our service did not meet your expectations. We understand your concerns... More

Ifrane, Morocco
1 review
5 of 5 stars Reviewed April 16, 2014

Great Hotel, excellent staff and management and brilliant service at all times I had the opportunity to stay in this hotel for a week while taking part in the 10 th edition of the international Marketing Conference. I must admit that all staff and Managers were very professional and friendly. I must admit that the restaurant director in particular Mr... More

Was this review helpful? Yes
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review
Google Translation

Cher Monsieur Hamid, Nos sincères remerciements pour avoir pris le temps d’écrire un commentaire aussi élogieux sur le Golden Tulip... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 12, 2014

We had booked a triple room at the Golden Tulip. Once we arrived, we were disappointed to find we had been placed in a double room with a third bed yet to be set up. We had to ask several people, in the end resorting to speaking to the manager, before our request for a proper third bed was placed.... More

Was this review helpful? Yes 1
Direction G, Directeur général at Golden Tulip Rawabi Marrakech, responded to this review

Dear Diana, we take your comments very seriously and listening to our customers very closely to ensure that the information is sought quickly. In addition, your comments seem to me was intended to another Hotel not ours. After investigation, if we are not mistaken, we have found no trace of your visit to Golden Tulip Rawabi Marrakech. Whenever you have... More

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Additional Information about Golden Tulip Rawabi Marrakech

Address: Zone touristique | Agdal, Marrakech 40050, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Golden Tulip Rawabi Marrakech 3.5*
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117 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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