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All 467 Marrakech hotels

Hotel Kenzi Farah

5.0 of 5 Hotel   |   Avenue du President Kennedy, Marrakech 40000, Morocco
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Hotel Kenzi Farah
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Ranked #331 of 467 Hotels in Marrakech
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1,086 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

To start reception staff does not speak English, we had to wait for a while until someone very rude who speaks English could check us in. The room was spacious but a bit dusty. Dont expect much from their wifi as it only work on lobby on a very very low speed, there are 2 computers for guests to use... More 

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Hollywood, Florida
Top Contributor
89 reviews 89 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

stayed here x-mas time. the hotel was a 15 minute walk to the old part of town. actually, the hotel across the street was where we should have stayed. it was a little jaunt to get to our room in back of the property. the good news was, the spa was on the bottom floor our our building and i... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My husband booked this hotel as a special birthday treat after a hard, very stressful year knowing I have always longed to visit Marrakesh. The hotel has beautiful grounds and a wonderful outdoor pool but it also advertised free use of the indoor pool. Despite showing the hotel this description they were extremely reluctance to honour this, Eventually it was... More 

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Phoenix, Arizona
Top Contributor
156 reviews 156 reviews
43 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was okay. It could have been better. We could never get the heat in the room to be comfortable; we were always cold even though we turned it to 30C. The safe was extra; the pool was extra; the fitness center was extra. The internet only worked in the lobby and it was very temperamental. It only worked... More 

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HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear costumer , First of all , thank you for choosing the Kenzi Farah Hotel , we were glad to receive you . Thank you for taking time to communicate to us why our hotel did not meet your expectations . We will further evaluate how we can prevent this problem from occuring again in the future . Please accept... More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Felt like I should post a review as I wasn't expecting much from this place, it was a late booking and cheap - have to say for what we paid (around £50 a room for the night) it was brilliant. Friendly and helpful concierge guy, warm bedroom (freezing bedrooms everywhere else we stayed in Morrocco in winter) a bit slow... More 

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HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear costumer , I want you to know how much we enjoy serving you and we realy thank you for choosing the Kenzi Farah hotel for your stay in Marrakesh . We appreciate your kind expressions of appreciation. We are proud to welcome satisfied clientele and look forward to receive you soon . Best regards . More 

Marrakech, Morocco
1 review
2 of 5 stars Reviewed 2 weeks ago

We would rate this hotel as 2.5 star. The beds are very ordinary the same for the towels. No kettle or drink making is provided we requested and told to phone room service......guess why ? The air con fridge and telephone were not operational on arrival it took three complaints to get phone and a/c working gave up on fridge.... More 

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HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear costumer , Thank you for staying at the Kenzi Farah Marrakesh , we were glad to receive you . Your comments regarding the service that you received in our hotel are very important to us . We want costumers to enjoy satying at the Kenzi Farah , so your report of a disturbing experience during your stay is a... More 

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was a surprise! Advertised as 5* but could only give this 3*. The staff needs more training, especially reception staff. We were not told at reception that we had to pay for the room safe so after checking the safe and not being able to get it to work, we went back to reception only to be told... More 

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HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear Mrs Veronika , First of all , thank you for choosing Kenzi Farah for your stay in Marrakesh . We were glad to receive you. Also thank you for taking time to communicate to us why our hotel did not meet your expectations . Please accept our sincerest apology for any trouble or inconvenience we have caused you .... More 

1 review
1 of 5 stars Reviewed 5 weeks ago

Unbelievable customer service, check in took 2 hours, we paid for a deluxe room and where given a basic one. The staff told us to our face that they had given us a room that was different from what we booked. Im not sure if it was because of the colour of our skin or because we were a female... More 

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HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review
Google Translation

Chère Madame , Toute l'équipe du Kenzi Farah vous remercie d'avoir séjourner dans notre établissement , nous sommes navrés que... More 

egypt
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 16, 2014

average hotel in every thing....pool, food, rooms and handling. staff are not well trained and not show needed hospitality. price is slightly higher compared to other hotels in Morocco. The main bad point is the mosquitoes every where

Was this review helpful? Yes 1
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear Ahmedgalal, Thank you for choosing the adress Kenzi Farah Marrakech. We were glad to receive you. Thank you for sharing your comments with us. They are still considered to help us serve you better. We hope that we will have the pleasure to welcome you again. Best regards . More 

London, United Kingdom
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 6, 2014 via mobile

3 lots of conferences going on while we stayed. Weather poor and all the open spaces meant one felt chilled. Poor lighting in the rooms, where the wifi didn't work anyway. Lobby filled with people trying to stay in contact with the outside world. At best, this is a four star hotel. Breakfast buffet second rate. Lunch buffet pretty good.... More 

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HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear Robert, Thank you for staying at the Kenzi Farah Marrakech. We were very pleased to receive you. Thank you for sharing your comments with us. We attach great importance to customer's opinion to be up to their expectations. We hope that we will have the oppotunity to serve you better next time. Best regards . More 

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Additional Information about Hotel Kenzi Farah

Address: Avenue du President Kennedy, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Kenzi Farah 5*
Number of rooms: 385
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Also Known As:
Kenzi Farah Hotel Marrakech
Kenzi Farah Marrakech
Hotel Style:
#136 Spa Hotel in Marrakech
#137 Luxury Hotel in Marrakech

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