We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Kenzi Farah

Avenue du President Kennedy, Marrakech 40000, Morocco
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Hotel Kenzi Farah
View Map
Add Photo Write a Review

1,471 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    372
    428
    330
    192
    149
See reviews for
294
486
73
91
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1471)
  • Mar-May only
    (436)
  • Jun-Aug only
    (498)
  • Sep-Nov only
    (299)
  • Dec-Feb only
    (238)
All months
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

What a shame for such service! Staff unqualified, air conditionner out of service in August, pictures posted very old. When you do complaint, Managers are not involved. Awful.. I do not recommend this hotel, and fortunately had to change my stay on my arrival in Marrakech

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Awful service!!! Reception staff ignore you, took 4 hours to check in, hotel manager rude and not at all concerned about our complaint regarding unacceptable check in wait. They ran out of money at the exchange desk. One of our group hurt their arm after sitting on a faulty chair and bruised shoulder due to fall. Empty mini bar in... More 

Was this review helpful? Yes 2

Travelers are raving about these Marrakech hotels

Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I don't normally write reviews but I really had to for this awful place! Firstly, before booking this hotel I sent an email querying things relating to childrens facilities etc..no reply! This should have been a warning sign. On arrival in over 40 degrees heat with no working a/c in the lobby we were given forms to fill out and... More 

Was this review helpful? Yes 3
1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for five nights hotel standard it's not good as should be firstly service at the reception very poor i was waiting long time to check in also there is no Que.system people who was behind me they have been seen before me I was surprise room is average one of the phone in the room... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We booked here for one week. After 2 nights we want 2 leave. We couldn't sleep at all. French people with no respect for the other guests they where screaming by the swimming pool and late at night. After talking to the manager Fatima Ezzahra she talked 2 the principal and they moved us to Kenzi menara palace. We loved... More 

Was this review helpful? Yes 1
uk
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for a week in august 2015 this is a honest review from myself and our experience, the hotel itself its too bad the location is good and the pool is alright (although unless you wake up early to go down and reserve a sunbed you wont get one and will be sitting on the grass) the hotel is... More 

Was this review helpful? Yes 1
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago

As this was the 2nd time I visited the hotel I knew how the hotel works. Friendly staff, nice spa-arrangements, big rooms with view near poolside and garden. Lovely roomservice mmmmmm. I'm looking forward on my 3th visit in april 2016. If I could have 1 suggestion for other customers... be patient and calm. The staff in the reception and... More 

Was this review helpful? Yes
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear Kenzi Farah Guest, We very much appreciate your comments regarding your stay at Kenzi Farah Hotel Marrakech. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The breakfast buffet was very disappointing and the dirty table cloths and stained silverware only made it worse. I called the front desk three times, never got an answer. Air conditioning barely works so on really hot days, it would be a miserable experience to try and sleep.no air conditioning at all for the first 4 days with temperature up... More 

Was this review helpful? Yes 2
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear guest, First of all, I would like to thank you for having chosen Kenzi Farah Hotels for your last trip in Marrakech. It seems that your experience with us didn't meet your expectations, and we would like to present our sincerest apologizes for the troubles you have met during your stay. Be sure that all your remarks has been... More 

Tehran, Iran
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hi all , here i explain all positive and negative points then you can judge: kenzi farah in located in nice place near the Medina (old city )which in known as the main bazaar .also several coaches with horse are waiting for your to take a city tour .the hotel is 5 minutes walk to Menara shipping mall which is... More 

Was this review helpful? Yes
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear Kenzi Farah Guest, We very much appreciate your comments regarding your stay at Kenzi Farah Hotel Marrakech. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Coventry, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 29, 2015

I am going to leave this short and simple until I can write a proper review when I get home. I arrived yesterday and we are staying for a week. So as you can imagine it has to be bad to be writing a review after 1 day. But This is the worst hotel I have ever stayed in by... More 

Was this review helpful? Yes 1
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear guest, First of all, I would like to thank you for having chosen Kenzi Farah Hotels for your last trip in Marrakech. It seems that your experience with us didn't meet your expectations, and we would like to present our sincerest apologizes for the troubles you have met during your stay. Be sure that all your remarks has been... More 

Questions? Get answers from hotel staff and past guests. Ask a question

463 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (433)
Viewed
Hotel & grounds (81)
Viewed
Room/suite (69)
Viewed
Dining (28)
Viewed
Family/play areas (6)
Viewed
Bathroom (35)
Viewed
View from room (31)
Viewed
Pool/beach area (59)
Viewed
Other (124)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (7)
Viewed
Pool/beach area (4)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Hotel & grounds (7)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Marrakech hotels
0.7 mi away
Golden Tulip Farah Marrakech
Golden Tulip Farah Marrakech
#365 of 481 in Marrakech
3.0 of 5 stars 730 reviews
3.3 mi away
Kenzi Club Agdal Medina
Kenzi Club Agdal Medina
#188 of 481 in Marrakech
4.0 of 5 stars 3,010 reviews
5.1 mi away
Pullman Marrakech Palmeraie Resort and Spa
Show Prices
Show Prices
Show Prices
0.4 mi away
Atlas Medina & Spa
Atlas Medina & Spa
#266 of 481 in Marrakech
3.5 of 5 stars 704 reviews
2.2 mi away
Hotel Les Jardins de l'Agdal
Hotel Les Jardins de l'Agdal
#283 of 481 in Marrakech
4.0 of 5 stars 677 reviews
2.1 mi away
Adam Park Marrakech Hotel  & Spa
Adam Park Marrakech Hotel & Spa
#246 of 481 in Marrakech
4.0 of 5 stars 353 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay