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Hotel Kenzi Farah

Avenue du President Kennedy, Marrakech 40000, Morocco
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Hotel Kenzi Farah
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Ranked #318 of 477 Hotels in Marrakech
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1,343 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

I stayed here from 21/06/2015-25/06/2015 with my girlfriend, i'm 19 and she is 18. The hotels lobby, rooms and pool are very nice. The rooms are clean and comfortable, we had a large double bed that although wasn't the best, it was still rather comfy; the air conditioning in the room was directly above the bed which was perfect for... More 

Was this review helpful? Yes 1
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear Kenzi Farah Guest, We very much appreciate your comments regarding your stay at Kenzi Farah Hotel Marrakech. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Virginie
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

My stay in the facilities was short but I did not observe any issue in the room or in any other public area I used , therefore what I can say is that I will deffinately revisit this Hotel and discover better the other offers I did not have time to enjoy...

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HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear Larbi, We very much appreciate your comments regarding your stay at Kenzi Farah Hotel Marrakech. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Bristol, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Just back from 1st visit to Marrakech. Thoroughly enjoyed the experience. The hotel does a decent breakfast but the evening meal is poor - eat out there are plenty of excellent restaurants much cheaper, superb quality and in walking distance. The souk is a 20min walk away or 20dh taxi fare - they will ask for 50dhs - start walking... More 

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london
Top Contributor
79 reviews 79 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

To be honest I booked this for a one night stopover in marrakech, a city I am quite familiar with. It was a last minute top secret deal so I couldnt see reviews before booking, but it was a room and a pool which was all I needed. The reviews worried me as they seemed to be half excellent and... More 

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London, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I had a 'very ok' stay at the Kenzi Farah hotel. We stayed for one night as it was relatively close to the airport. I was expecting it to be quite luxurious from the five star rating and photos on the website. While the decor at the reception was nice, the room itself was pretty poor. It was basically travelodge... More 

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HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear guest, First of all, I would like to thank you for having chosen Kenzi Farah Hotels for your last trip in Marrakech. It seems that your experience with us didn't meet your expectations, and we would like to present our sincerest apologizes for the troubles you have met during your stay. Be sure that all your remarks has been... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Some of the staff members were discourteous and gave preferential treatment to white visitors. I reported my observations to the management and they apologised and promised to educate their staff to treat people with respect and dignity irrespective of thir colour or race. We were very disappointed with their behaviour and my partner and I will never go back there.... More 

Was this review helpful? Yes 1

Travelers are raving about these Marrakech hotels

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was selected exclusively for its outstanding security and prime location. The management was extremely attentive and very easy to work with. They were able to accommodate last minute requests and urgently corrected any minor issue that was presented. The staff made every effort to accommodate our special requests and made us feel at home. I would recommend this... More 

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HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review
Google Translation

Cher Anas, Nous sommes sincèrement heureux d’apprendre que votre séjour fut à la hauteur de vos attentes et que le... More 

Cambridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Got to the hotel at 11am, unknowing that check in was 2pm. We watched as guests arrived around us and were immediately greeted and served tea, only for the receptionist to usher the greeter to us after hearing us make a sarcastic comment. Returned and checked in at nearly 3pm to discover our room was still not ready. The room... More 

Was this review helpful? Yes 1
Tehran, Iran
Contributor
18 reviews 18 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i was in hotel in march 7th with my family,actually the room are big enough but not much facilities, i called several time to bring me blanket but nobody answered,its near city centre,the area around is great, you can walk to major attractions ,the breakfast and dinner was good enough,the pool ok

Was this review helpful? Yes
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear guest, First of all, I would like to thank you for having chosen Kenzi Farah Hotels for your last trip in Marrakech. It seems that your experience with us didn't meet your expectations, and we would like to present our sincerest apologizes for the troubles you have met during your stay. Be sure that all your remarks has been... More 

Bougival, France
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Witnessed poor treatment of darker skinned *American?* guests when I was waiting in the lobby, only to watch a cordial smile and polite treatment of some white British couple five minutes after. Even witnessed the customer relations manager kick someone out of the hotel because they were argumentative regarding service. 6 calls for maintenance were never responded to (even with... More 

Was this review helpful? Yes 4
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