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Hotel Kenzi Farah

5.0 of 5
Avenue du President Kennedy, Marrakech 40000, Morocco
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Hotel Kenzi Farah
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Ranked #320 of 470 Hotels in Marrakech
A recent review
5 of 5 stars reviewed 2 days ago
ckmie Dakar, Senegal
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1,213 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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Dakar, Senegal
1 review
5 of 5 stars Reviewed 2 days ago NEW

We were wonderfully welcomed, with dancers, tea and sweets... the whole shabam! There is a nice pool in a quiet garden to go relax too, and the hotel is pretty well located in town. I will definitely keep fond memories of my stay in Marrakech.

Was this review helpful? Yes
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear Kenzi Farah Guest, We very much appreciate your comments regarding your stay at Kenzi Farah Hotel Marrakech. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

We have travelled for 30 yrs and never had such awful food in a hotel. Awful like a school canteen and lunch was reheated for dinner. Room had no shower or air con. Row outside for 2 hrs. TV next door loud until 3 a.m.

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HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear guest, First of all, I would like to thank you for having chosen Kenzi Farah Hotels for your last trip in Marrakech. It seems that your experience with us didn't meet your expectations, and we would like to present our sincerest apologizes for the troubles you have met during your stay. Be sure that all your remarks has been... More 

Henderson, Nevada
Top Contributor
50 reviews 50 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

The breakfast buffet was very disappointing and the dirty table cloths and stained silverware only made it worse. I called the front desk three times, never got an answer. Housekeeping simply walked into my room after a single knock on the door, without waiting for a response. I was sleeping at the time and didn't appreciate the interruption. Air conditioning... More 

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

We arrived at the hotel this morning, the reception staff have been extremely unfriendly and rude. Six of us booked together and although the money has come out of my bank account, they cannot find the reservation. They are not helping to find it and instead leaving us hanging around reception with lots of other distressed people. Would not recommend... More 

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Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is a nice building in a quiet location, though it is rated 5 star we understand the diffrence between the countries, anyway, there was nothing disappointed, the house keeping and the room service were very good, the room was clean, the staff were polite and helpful. The most incredible help we had was when we became the victims... More 

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HotelKenziFarah, Responsable relations publiques at Hotel Kenzi Farah, responded to this review

Dear Janice, We very much appreciate your comments regarding your stay at Kenzi Farah Hotel Marrakech . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I were here for a conference he was attending. He researched the hotel and much of the reviews said that although the hotel is listed in some places as a 5-star, it is more like a 2 or 3 star hotel. The check-in took a while and the receptionist asked us which we preferred - a room... More 

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Brighton, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Having recently returned from a 4 night stay at the Kenzi Farah I am looking forward to a good night's sleep. Every night I was woken by the sound of the very interesting plumbing as other guests visited the bathroom. Then the suitcase trolleys would trundle up and down the corridors as people checked in and out at various times.... More 

Was this review helpful? Yes 1
Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked this hotel for dates between 17 -21 March 2014. Hotel is OK but was expecting much more. When we got there I had to pay local Tax for me and my wife, we were charged around 230dm = £15-£17. The staff at the desk were OK - Some were friendly and some were always serious. We were also asked... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I spent an incredible holiday,the hotel was clean and calm, also the staff was nice and helpful the location was perfect 10min from the downtown that's the reason i liked it. Glad to visit such a beatiful hotel.

Was this review helpful? Yes 1
HotelKenziFarah, Responsable relations publiques at Hotel Kenzi Farah, responded to this review

Dear Marj, We very much appreciate your comments regarding your stay at Kenzi Farah hotel Marrakech. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Slough, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First day at this hotel was fine but the next three days were awful as the hotel got full and they couldn't cope, at breakfast I had my cutlery taken off my table by other people then the staff tried to take it from me so they could take it to others then. When finally went to get food the... More 

Was this review helpful? Yes 1
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