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Hotel Kenzi Farah

Avenue du President Kennedy, Marrakech 40000, Morocco
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Hotel Kenzi Farah
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1,383 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Coventry, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I am going to leave this short and simple until I can write a proper review when I get home. I arrived yesterday and we are staying for a week. So as you can imagine it has to be bad to be writing a review after 1 day. But This is the worst hotel I have ever stayed in by... More 

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Broadstairs, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This was the first time to Marrakech on a short break 4 days. The rooms are bassick but adequate, don't expect a balcony because there aren't any . The staff are attentive but need a bit of a push. Out of 3 restaurants only 1 open, main bar not open , snack bar not open be aware you have to... More 

Was this review helpful? Yes 1
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear guest, First of all, I would like to thank you for having chosen Kenzi Farah Hotels for your last trip in Marrakech. It seems that your experience with us didn't meet your expectations, and we would like to present our sincerest apologizes for the troubles you have met during your stay. Be sure that all your remarks has been... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 26, 2015

I stayed here from 21/06/2015-25/06/2015 with my girlfriend, i'm 19 and she is 18. The hotels lobby, rooms and pool are very nice. The rooms are clean and comfortable, we had a large double bed that although wasn't the best, it was still rather comfy; the air conditioning in the room was directly above the bed which was perfect for... More 

Was this review helpful? Yes 3
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear Kenzi Farah Guest, We very much appreciate your comments regarding your stay at Kenzi Farah Hotel Marrakech. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Virginie
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 25, 2015

My stay in the facilities was short but I did not observe any issue in the room or in any other public area I used , therefore what I can say is that I will deffinately revisit this Hotel and discover better the other offers I did not have time to enjoy...

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HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear Larbi, We very much appreciate your comments regarding your stay at Kenzi Farah Hotel Marrakech. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Bristol, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 24, 2015

Just back from 1st visit to Marrakech. Thoroughly enjoyed the experience. The hotel does a decent breakfast but the evening meal is poor - eat out there are plenty of excellent restaurants much cheaper, superb quality and in walking distance. The souk is a 20min walk away or 20dh taxi fare - they will ask for 50dhs - start walking... More 

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london
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed June 19, 2015

To be honest I booked this for a one night stopover in marrakech, a city I am quite familiar with. It was a last minute top secret deal so I couldnt see reviews before booking, but it was a room and a pool which was all I needed. The reviews worried me as they seemed to be half excellent and... More 

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London, United Kingdom
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 18, 2015

I had a 'very ok' stay at the Kenzi Farah hotel. We stayed for one night as it was relatively close to the airport. I was expecting it to be quite luxurious from the five star rating and photos on the website. While the decor at the reception was nice, the room itself was pretty poor. It was basically travelodge... More 

Was this review helpful? Yes
HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review

Dear guest, First of all, I would like to thank you for having chosen Kenzi Farah Hotels for your last trip in Marrakech. It seems that your experience with us didn't meet your expectations, and we would like to present our sincerest apologizes for the troubles you have met during your stay. Be sure that all your remarks has been... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 17, 2015 via mobile

Some of the staff members were discourteous and gave preferential treatment to white visitors. I reported my observations to the management and they apologised and promised to educate their staff to treat people with respect and dignity irrespective of thir colour or race. We were very disappointed with their behaviour and my partner and I will never go back there.... More 

Was this review helpful? Yes 3

Travelers are raving about these Marrakech hotels

1 review
5 of 5 stars Reviewed June 12, 2015 via mobile

This hotel was selected exclusively for its outstanding security and prime location. The management was extremely attentive and very easy to work with. They were able to accommodate last minute requests and urgently corrected any minor issue that was presented. The staff made every effort to accommodate our special requests and made us feel at home. I would recommend this... More 

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HotelKenziFarah, Directeur général at Hotel Kenzi Farah, responded to this review
Google Translation

Cher Anas, Nous sommes sincèrement heureux d’apprendre que votre séjour fut à la hauteur de vos attentes et que le... More 

Cambridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 5, 2015

Got to the hotel at 11am, unknowing that check in was 2pm. We watched as guests arrived around us and were immediately greeted and served tea, only for the receptionist to usher the greeter to us after hearing us make a sarcastic comment. Returned and checked in at nearly 3pm to discover our room was still not ready. The room... More 

Was this review helpful? Yes 1
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