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Es Saadi Gardens & Resort - Hotel

5.0 of 5 Rue Ibrahim El Mazini - Hivernage, Marrakech 40000, Morocco
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Es Saadi Gardens & Resort - Hotel
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Es Saadi Gardens & Resort - Hotel
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511 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Es Saadi Gardens & Resort - Hotel
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Edinburgh, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 24, 2014

10 minutes walk from the Medina. Hotel facilities are great with lovely pool, spa and gym. Service was just okay though. Rooms were very clean, but towels taken away after the first day then not replaced - on second day we got lovely swan shapes made from the towels. Just not too consistent. Could have been a minor error. Restaurant... More 

Was this review helpful? Yes 1
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Andonella, We thank you for choosing the Es Saadi Hotel for your stay in Marrakech and shared it on TripAdvisor. We have taking note of your comments and shared it with our team. Your feedback is extremely appreciated and will help us to continuously improve our services and guest cares. We look forward to welcome you again, Sincerely, Raïk... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 22, 2014

We stayed in the hotel for 2 nights and it is a nice, clean and friendly place to be in Marrakech. Amazing staff, very polite and considerate. Despite facing the casino across the pool, we had a very good sleep, the bed is amazing and very large. Have a dinner in Dar Rhislane restaurant around the corner - out of... More 

Was this review helpful? Yes
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Nadia, We would like to thank you for taking the time to leave a review and are extremely pleased to hear that you enjoyed your stay at the Es Saadi Hotel. Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a memorable one. We look forward to the pleasure of welcoming... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 20, 2014 via mobile

Rudest reception staff ever!! Checked in 3.30 room not ready, dirty towels, stained bedding, noisy as its on busy road and it stinks due to all the horses and manure out font. Go and stay somewhere other than here as this is no where near 5 stars. Theres a reason its rated low.

Was this review helpful? Yes 1
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear sir we thank you for taking the time in sharing your impressions further your recent stay among us. Your comments are extremely important to always continue to improve our services and guests best cares. We regret that your stay has not reached your expectations and have paid a lot of attention to your remarks. The Es Saadi Hotel was... More 

Marcq-en-Baroeul, France
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed October 14, 2014

Me and my boyfriend stayed in this hotel a few days ago, for 5 days. It was a very good experience : the room was big, and despite not having a pool view, we had a nice view in front of gardens and another beautiful hotel. The room is cleaned every day, the bed is huge and comfortable (despite the... More 

Was this review helpful? Yes
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Manon, We would like to thank you for taking the time to leave a review and are extremely pleased to hear that you enjoyed your stay at the Es Saadi Hotel. Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a memorable one. We look forward to the pleasure of welcoming... More 

san luis obispo, ca
Top Contributor
80 reviews 80 reviews
43 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed October 9, 2014

This hotel is very pleasant from the gardens and pool. However the hotel is older and has not received any recent remodeling. Our party had two rooms, and in both the beds were typical of bargain basement US hotels like Motel 6, very worn out. The rooms are are decent sized and very clean. The staff were pleasant and the... More 

Was this review helpful? Yes
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Es Saadi Hotel . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the Es Saadi Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

Reykjavik, Iceland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 7, 2014

We read some mixed reviews about this hotel but in spite of that we decided to book since we were offered a very competitive price on the internet. We were very happy that we did. It was very nice to stay at this hotel, the service was very good and the hotel staff polite and attentive. The hotel garden and... More 

Was this review helpful? Yes
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Ólafur, I would like to thank you for your comments you have posted on the Tripadvisor. They are our best reward and they strongly encourage us to uphold the level of excellence you are entitled to expect. We hope to welcome you soon at the E s Saadi Hotel for another unforgettable stay with us. Sincerely, Raïk BOUHMOUCH Hotel... More 

Barham, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2014

We are currently staying in the hotel and are having a truly wonderful time. There are some bad reviews on here, which I find really surprising. We arrived early in the day but were allowed to go into our room straight away. All our luggage was taken up for us, and we were then brought fresh flowers, fruit, bottled water... More 

Was this review helpful? Yes 2
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Lizzie Ferrar, Thank you for your concideration and for taking the time to review your recent stay with us at the Es Saadi Hotel. We were delighted to learn that you were very pleased with your stay with us, and that you found our staff friendly and helpful and your room spacious and confortable. We will share your comments... More 

Peterborough
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 14, 2014 via mobile

We booked online and got a competitive rate for 8 nights at the hotel. We had a lovely time! The hotel has been described as dated; it was however spotless and we liked the 60's charm of it. The hotel staff were very helpful and can't fault the food. Breakfast service was a broad selection and you could sit on... More 

Was this review helpful? Yes 3
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear guests, Thank you for sharing your feeling about the Es Saadi Hotel on Tripadvisdor. It is really pleasant to hear that our establishment has answered to your expectations and that you have had a lovely moment in our company. I hope to have the pleasure of seeing you again soon at the Es Saadi Hotel Sincerely yours Raïk BOUHMOUCH... More 

Dundalk, Louth, Ireland
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 11, 2014

I stayed here in July 2014. The best thing about this hotel was the pool area. The attendants at the poolside were always on hand and very accommodating. The poolside bar was however very expensive. The staff at the hotel were friendly for the most part. Our room was cleaned every day however one day we did not receive any... More 

Was this review helpful? Yes 1
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Mairead, Following your stay at the Es Saadi Hotel you were kind to post your feed back on Tripadvisor. I have taken note of your remarks regarding your appreciation of the hotel. Regarding the ATM, the free wifi & The cats, I can assure you that everything have been taking care off I do sincerely apologize for not meeting... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 11, 2014 via mobile

Service especially from the manager Mr Badri Abdel was awesome as we arrived as a family of 4 (kids 5 and 3) from Essaouira five star and assumed this hotel to be of same standard but this is at best a 4 star (by Morroco standards i guess). Hotel is definately 1965 and dated. Yellow towels makes the bathroom extremely... More 

Was this review helpful? Yes 1
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Azid, Following your stay at our hotel, you were kind enough to share your feedback for which I would first like to thank you. I appreciate that you noticed the friendliness of our staff, especially Mr Badri, as this is what matters the most to all of us here at the Es Saadi Hotel. I was sorry to read... More 

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Additional Information about Es Saadi Gardens & Resort - Hotel

Address: Rue Ibrahim El Mazini - Hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Es Saadi Gardens & Resort - Hotel 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Es Saadi Marrakech
Hotel Es Saadi
Hotel Style:
#4 Casino Hotel in Marrakech
#114 Spa Hotel in Marrakech
#114 Luxury Hotel in Marrakech

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