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All 460 Marrakech hotels

Es Saadi Gardens & Resort - Hotel

5.0 of 5 Hotel   |   Rue Ibrahim El Mazini - Hivernage, Marrakech 40000, Morocco
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Es Saadi Gardens & Resort - Hotel
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Ranked #275 of 460 Hotels in Marrakech
A recent review
5 of 5 stars Reviewed April 29, 2014
Reto1961 Geneva
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464 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Es Saadi Gardens & Resort - Hotel
See the most recent reviews
Geneva
Top Contributor
65 reviews 65 reviews
59 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 29, 2014

I am a experienced and demanding traveller. After a 2 days stay at Es Saadi Hotel, I do not understand why this place got so many negative Feedbacks. Ok, you feel a bit like back to the 70`s when you see the installations of this Resort. However, rooms are large, bathrooms are more than ok, pool is ok, breakfast buffet... More

Was this review helpful? Yes 2
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear guest, Thank you very much for taking the time to share your comments concerning your recent stay at the Es Saadi hotel on TripAdvisor. We are working very hard to ensure that all of our guests are completely satisfied and I am delighted to know that you left our hotel with pleasant memories. The entire team will be thrilled... More

London, United Kingdom
Top Contributor
84 reviews 84 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 13, 2014

I had not been to Marrakech for six years. I was a regular visitor from the early 1980s and this was my 29th visit - I was running out of certain perfume oils, hence the visit. I have been staying at the Es Saadi since 1993. This is a mid-1960s family-owned hotel located just outside the city walls that is... More

Was this review helpful? Yes 1
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Sir Thank you for sharing your experience following your stays at the Es Saadi hotel. Your loyalty to this family-owned hotel with your objective feedback make us really proud. It’s a pleasure to read that you enjoyed the charm of our property. We were happy to learn that you had a wonderful stay with us and that we managed... More

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed April 9, 2014

I think the title says a lot, but unfortunately this wasn't our only complaint of the holiday. If you don't have time to read the epic tale below, in a nutshell avoid this hotel like the plague. My husband and I recently stayed at the Es Saadi Hotel and Gardens resort – 1st March 2014 – 8th March 2014. Whilst... More

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Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Miss Van der Zant I would first like to thank you for your feedback regarding your stay at the Es Saadi Hotel & Gardens. The quality of service that our clients are entitled to expect an institution like ours is at the center of our concerns and we try every day to improve ourselves in this area. The Es... More

Reading, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 25, 2014 via mobile

Food and pool are good, especially breakfast, but service in the restaurant was a bit slapdash. Room was adequate but very difficult to sleep because of constant traffic noise, plus thumping bass notes from a disco till 4am on Saturday night. Not my idea of a 5* hotel.

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Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear lilymermaid, First of all,thank you very much for taking the time to post your review following to your stay at the Es Saadi Hotel in March 2014. We were sorry to learn you were not satisfied with certain of its aspects. Please accept our apologies for the inconvenience it may have caused you. Be sure that your remarks will... More

Luton
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 10, 2014

This has to be one of the worst hotels I have ever paid to stay in - so bad myself and my travelling companion tried to leave three days early - unsuccessfully. The hotel itself is ok, room was nt too bad although patio doors did not lock properly and all bathroom lights fused 24 hours before leaving. These things... More

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Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear BernieLuton, Thank you very much for sharing your feedback concerning your recent stay at the Es Saadi Hotel.. I'm sorry to learn that you did not enjoy your experience at all. Rest assured that your comments concerning the lack of service will be shared with the concerned departments. Concerning your comments about the hefty amount taken off your credit... More

suffolk
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 8, 2014

We are currently staying here and to be honest it's not bad at all. The food isn't bad and not too overpriced. The hotel is currently having some building works but not enough to ruin your trip. The staff are quite friendly and many speak English. The hotel may of been a 5# back in the 60swhen first built but... More

Was this review helpful? Yes 1
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear richard03... Thank you for giving your time by writing a review on tripadvisor regarding your recent stay at the Es Saadi hotel. We are delighted to read that you enjoyed the location of the hotel in the heart of the Hivernage, and pleased that our service was at your disposal in the best possible way. I hope to have... More

Great Yarmouth, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 6, 2014

Our first time to morocco. 4 Nights in Marakech & 10 nights in Essaouia. After scouring tripadvisor I found two hotels for a reasonable price with everything we were looking for but you never know till you arrive. Our Marakech hotel was the Es Saadi Gardens & Resort. Upon arrival it didn't look to impressive to be honest but this... More

Was this review helpful? Yes 2
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Jonathan, Firstly, I would like to thank you for noting your feedback on trip advisor regarding your recent stay at the Es Saadi Hotel. Our team is always looking forward to exceed the guests needs thus guarantee their satisfaction. However, we are sorry to learn that we did not meet all your expectations in some of its aspects, simultaneously... More

Burnham-On-Sea, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 4, 2014

I am puzzled to read the critical reviews. We stayed here for a week and found everything was of a very high standard. The pool view room we had was spacious and very well maintained. The food was of reasonable standard with good choices for dinner. The breakfasts were exceptionally good. I would certainly visit again It is not quite... More

Was this review helpful? Yes 2
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review
Google Translation

Cher Monsieur, Permettez-moi tout d'abord de vous remercier d'avoir pris le temps de partager vos commentaires relatifs à votre récente... More

Teddington, United Kingdom
Top Contributor
72 reviews 72 reviews
20 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed February 19, 2014

Stayed 3 nights. The building work s is now almost finished . The pool was open and water OK to swim. Breakfast still had to be taken at Palace ..in a very dismal dining room there, though the food choice and quality was good. Rooms in this hotel are variable if the experiences of various couples in our party are... More

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Camberley, United Kingdom
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed February 18, 2014

The rooms are fairly large and spacious with some nice touches ie., fresh roses and fruit in the room, but the carpet was very grubby and the decor dated. Beware when having a shower as the shower screen was not adequate and we ended up with the bathroom being flooded. The hotel is also next door to the casino and... More

Was this review helpful? Yes 2
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Additional Information about Es Saadi Gardens & Resort - Hotel

Address: Rue Ibrahim El Mazini - Hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Es Saadi Gardens & Resort - Hotel 5*
Number of rooms: 150
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Also Known As:
Es Saadi Marrakech
Hotel Es Saadi

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