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Es Saadi Gardens & Resort - Hotel

Rue Ibrahim El Mazini - Hivernage, Marrakech 40000, Morocco
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Es Saadi Gardens & Resort - Hotel
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Es Saadi Gardens & Resort - Hotel
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587 reviews from our community

Traveler rating
    175
    214
    100
    59
    39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Spacious but comfortable hotel located a short taxi drive away from the city & not to far from golf courses. The internal decor is jaded and looks ready for a makeover, but this factor did not spoil the enjoyment of our short (5 nights) stay. The staff go above and beyond to help and be of service. Choice and quality... More 

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Quorn, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights in March after a few days in the old town. Nice to get away from the hussle of the Medina and the gardens here are lovely and tranquil. Rooms are a little dated but are a good size and the rooms facing the pool have a great view over the mountains. The pool area... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The property is great and quite clean. Overall the accommodations were nice. However, upon check-out we had a very difficult experience. We originally booked through Expedia and paid in advance of our arrival. Upon checking in, we were informed that we would be charge a nightly fee per person per night (which was absolutely no problem since this was included... More 

Was this review helpful? Yes 3
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear guests, Firstly, thank you for giving some of your time by noting a feedback on tripadvisor concerning your recent stay at the Es Saadi Hotel. It is a pleasure to read that you have appreciated several points of our property such as it's greatness, quiteness and cleaness. In the other hand, I have paid special attention to your comment... More 

Seregno, Italy
Top Contributor
100 reviews 100 reviews
12 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After trying 5 stars hotel in Casablanca,Fes,Rabat,Essaouira this has been the best between all the hotels where we have been during our holidays in Morocco. It is clean and the buffet in the breakfast was very good. We had a family room with 3 beds. The only problem was the third bed that they add in the room that was... More 

Was this review helpful? Yes 2
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Ale, I was really pleased to read that you enjoyed your recent stay at the Es Saadi Hotel. I also was delighted that you liked the facilities we provided and especially the service you received of my team. ; I have passed on your kind comments to them. Unfortunately, it seems that the level of quality of your room... More 

London, United Kingdom
Top Contributor
103 reviews 103 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have known this hotel from the mid-1980s when I dined there and have stayed relatively frequently since 1993. Needless to say, there have been many alterations over the years, all for the better. This is an efficiently run establishment with a high level of cleanliness with comfortable accommodation. The pool is a good size and there is a sizable... More 

Was this review helpful? Yes 1
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Guest, First of all, let me thank you for your loyalty to the Es Saadi Hotel and for taking the time to let us know about your satisfaction. I do really appreciate it. Always trying to offer our guests a quality of service worth the image the Bauchet-Bouhlal family wishes to give, it is certain that your letter pushes... More 

amsterdam
Top Contributor
60 reviews 60 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a time warp, everything seems to be from at least 40 years ago so totally in style again! We love it! Yes it is a little frayed around the edges but what a deal. Staff super friendly and helpful, big comfy bed, great pool. Internet every where and works perfect, walking around the well kept gardens, casino... More 

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Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Guests, Thank you for leaving your lovely review following your stay at the Es Saadi Hotel. Your kind comments about the food and the quality of service are highly appreciated. I'm delighted to learn that all the team was able to leave a positive impression, ensuring that they deliver an experience in line with our guests’ expectations. I do... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Reviewed hotels from Classic Collection Holidays Brochure. Liked the pictures and the prices and noted it is a 5*. The pictures do not depict what we found. Had to request a room change. They are somwhat outdated and in good need of updating. No tea/coffee facilities?? Had to ask for robes. Ran out of towels at pool area and after... More 

Was this review helpful? Yes 1
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Tonja, I would like to apologize sincerely for not having met your expectations during your stay with us a few days ago at the Es Saadi Hotel. With regards to the different comments you have made, and after having carried out the necessary research, please allow me to clarify certain points: Regarding your room, please note that we started... More 

Kristianstad, Sweden
1 review
2 of 5 stars Reviewed 3 weeks ago

Me and my girlfriend are at the hotel at this moment. It is a five star hotell, but the standard is nowhere near i five star in europe or america. The staff is ok with some exceptions. We were met at a time with a great lack of respect: after a daytrip to the Atlas mountains we were tired and... More 

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Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Joakim, Firstly, thank you for taking some of your time by noting a feedback on tripadvisor concerning your recent stay at the Es Saadi Hotel. Our team goals is to satisfy all guest needs and exceed their expectations in every possible aspect, as every little things make the difference. I have noted the unusual lack of attentive service you... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel was in a good location easy walking distant to the market square, the doormen were very attentive and the reception staff very help full providing information and even booking places for us. The gardens and pool area were lovely. The room was clean and had all you need, we looked over the street side and had no trouble... More 

Was this review helpful? Yes
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Cherry, Thank you so much for your time to post your comments. It is a real pleasure for me to understand you had a great stay with us. Be sure that you will always be more than welcome to the Es Saadi Hotel. Sincerely, Raïk BOUHMOUCH Hotel General Manager Es Saadi Gardens & Resort - Marrakech More 

london
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel was nice, room clean had a little balcony. We went to the spa in the hotel palace resort and it was fantastic hamman shrub 650mad. Breakfast was nice. Pancakes omelettes and sweet bread. Hotel nice to walk through the garden staff were nice. Great stay

Was this review helpful? Yes
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Guests, Thank you very much for your wonderful comments on Tripadvisor following your recent stay with us at the Es Saadi Hotel, comments we have of course shared with the entire team. We are thrilled that you enjoyed the hotel and its services and of course its location in the center of Marrakech, close to Jamaa El Fna and... More 

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