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Es Saadi Gardens & Resort - Hotel

Rue Ibrahim El Mazini - Hivernage, Marrakech 40000, Morocco
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Es Saadi Gardens & Resort - Hotel
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625 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (176)
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Somerset
Level Contributor
87 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Generally a pretty functional option. Some staff very friendly, some a bit functional, bit never rude. Room quite small, but in general the hotel had most of what of you need. Bit of a trek into the centre c. 20-25 mins. Would use again, but might try something different.

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Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Guests, Thank you for your nice review on Trip Advisor. I am really glad to read that you enjoyed the quality of our facilities. Our location is also a great advantage of our hotel, as you mentioned. Also, thank you to underline the professionalism of our team. Whereas, I have taken note of your comments regarding the hot water... More 

Bristol, United Kingdom
5 of 5 stars Reviewed 4 weeks ago

From the moment we arrived at Marrakech Airport and were collected by Es Saadi Hotel mini bus, we were waited on hand and foot. Nothing was too much trouble for the delighful Staff, they even pre-empted our needs and were Always unobtrusively on hand should we need them. We went during Ramadan are were a little concerned how this would... More 

Was this review helpful? Yes
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Kim, It is always a pleasure for me an my team to read nice feedback from our guest. We are working very hard to ensure that all of our valued guests are completely satisfied. Therefore, I am delighted to know that you left our hotel with pleasant memories. Rest assured that I have shared your kind words with our... More 

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015

this hotel is actually one of the best hotels that i stayed in, the staff where absolutely lovely and came to our service if we required anything, the housekeepers where lovely to and made an effort to make conversation,also made up our beds every time we left the hotel and made it spotless! loved the resort and felt very safe.... More 

Was this review helpful? Yes 1
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear guest, I'm extremely pleased to read that you enjoyed your stay at the Es Saadi Hotel and that you noted it as one of the best hotel you stayed in. Your satisfaction and your comments are an encouragement to us in the pursuit of making each stay a memorable one. I look forward to the pleasure of welcoming you... More 

Milton Keynes, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 29, 2015 via mobile

This is an overall good hotel in a great location. We stayed in June 2015, the hotel is clean, the staff are very good and helpful and the pool area is lovely. We stayed half board and the food was above our expectations. I didn't expect it to be as good as it was. Due to the hotel not being... More 

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Barcelona
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 4, 2015

We have had the pleasure to stay at this hotel for three nights. Our room had pool and garden view. I highly recommend it if you want to be in the Hivernage area near to the Casino since its location allows you to be walking distance to the old town. Fantastic breakfast served in the garden.

Was this review helpful? Yes 1
Raïk B, Directeur général at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Marta Parellada, I am delighted to read your nice review following your stay with us. All our staff is extremely glad to fulfil all your expectations. We always do our best to make sure every stay at the Es Saadi Hotel remains unforgettable. Thank you again to underline our beautiful gardens and the good location of our hotel, close... More 

Glasgow, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 28, 2015

Good hotel with lovely pool area with great and fantastically friendly staff. Overall decor is a little tired throughout but exceptionally clean. Decent choice of restuarants in hotel complex although fabulously glamouros restuarants/bar/nightclubs surround the hotel, literally less than 5 mins walk away or a 5 min taxi ride takes you to Jemma El Fna and perhaps more traditional feel.

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
5 of 5 stars Reviewed May 26, 2015

This hotel was absolutely wonderful on all counts. The staff were friendly and couldn't do enough to help, the hotel was wonderfully located, the facilities and restaurants were fabulous and we will most definitely be coming to stay again! The staff were extremely efficient prior to arrival and responded promptly and kindly to all of my emails. They arranged Spa... More 

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London, England, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 25, 2015

Very impressed by the welcome and the concierge service. All rooms pool-facing and to a high standard. Breakfast standard continental, adequate rather than superb. Bar prices raiser a few eyebrows! Good location, but a short taxi ride rather than a walk away from the medina in the heat. Only small criticism was that hotel staff were reluctant to let us... More 

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Winchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 20, 2015

From other reviews I was worried about what state and cleanliness the hotel would be in, but on arrival we could see it was perfectly clean and serviceable. All rooms have minibar, decent bathroom and balcony. The only difference between standard and superior rooms in this hotel is that standard are by the roadside and superior are poolside. My friends... More 

Was this review helpful? Yes 1
Raïk B, General Manager at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear popsielady, Thank you for taking the time to share your experience with us following your visit to The Es Saadi Hotel. I was very disappointed to read your comments with regards to some off our staff’s attitude. Please accept my sincere apologise for any inconvenience caused. We endeavour to deliver a first class service in order to ensure that... More 

Edinburgh, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 18, 2015

We booked this hotel for our last night in Marrakech after returning from Essouaira before flying home. We fancied staying outside the medina and we got a really good price. I was really impressed with the hotel. People have said they think it's dated but I really don't agree. The only thing is the colour scheme in the bedroom was... More 

Was this review helpful? Yes
Raïk B, General Manager at Es Saadi Gardens & Resort - Hotel, responded to this review

Dear Linsey, I am delighted to read your kind words. Thank you for taking the time to share your experience with us. I am glad that you had a pleasant time for your last night in Morocco here at The Es Saadi hotel in Marrakech and very much look forward to welcoming you back in the near future. Warmest regards,... More 

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