I stumbled (literally) upon the Royal Mirage Marrakech after having spent the previous 2 evenings nearby at an establishment run by the local authorities. The Royal Mirage beckoned with its fine retinue of entertainment ladies and bottom shelf liquor. My room was clean enough and everything you'd expect to be in working order, was. Good hot water, flushable toilets and... more

This is a typical hotel for travel agecy organized group of tourists! Apparently this hotel was former Sheraton, and rooms are very spacious and comfortable, with internet access. So, this was a good point if you are in Marrakech for work. Heating and aeration system was good. I didn't try, but there is a hammam at your disposal. There was... more

Was at this hotel for a business meeting in Nov. 08. The accommodations themselves are adequate (not five-star but okay), but there a few things to take note of if you have a business meeting here or are a part of one: - Take your money/passport with you (the safes often don't work and cleaning staff often are careless with... more

Hotel and Location: The hotel has different categories of rooms. I stayed in the main building in a deluxe / superior room. The hotel is very well located half way between the airport (ten minutes by taxi) and the medina (city center) about 5 minutes by taxi and 20 minutes walking. The hotel bars are nice to have a relaxing... more

Having read the reviews on this site I thought I would still give it a go as you can not always believe the negative reviews of a hotel, but I was prepared for it not to be a 5 star experience. Sadly it lives up to the reviews, none of the door staff offered to help with my bag or... more

We were greated by a Black Mecedes Van , having been told that we would have to transfer by taxi ourselves. How the driver got our names ? who knows . Arrived at hotel and presented with a 300 MAd bill for a 7 min ride $35.00 Booked in to be told they didn't expect Amex and that I had... more

avoid this place like the plague...service was very poor 2 hours to get a cup of tea.Staff rude and surly food average .the problem is they advertise as a five star hotel if they advertise as a 3 star that would be fine.Might have done on the first wave of tourism in the sixties but not 40 years later. Do... more

Just a three night stay on a business trip. I found the hotel ok but nothing really special. A former Sheraton property that has been sold (probably because it is aging and would have required a lot of investment to bring up to standards). It is well located and adeguate for short stays or group tours. The food was mediocre... more

Having travelled extensively and looking forward to my first visit to Marrakech, I was terribly disappointed by The Royal Mirage (previously Sheraton. The accommodation was apalling, the carpet was so dirty and stained that I didn't take off my shoes in the fear of getting bitten by fleas. The sheets looked and smelt dirty.Staff expected to be tipped and when... more