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La Mamounia Marrakech

Travelers' Choice award winner
Avenue Bab Jdid, Marrakech 40000, Morocco
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La Mamounia Marrakech
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La Mamounia Marrakech
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1,112 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for La Mamounia Marrakech
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A TripAdvisor Member
2 of 5 stars Reviewed November 30, 2005

We were there recently and I don't have anything to say about the service at the front desk,everybody was courteous and hepful,we speak french so maybe it was easier.In the dining area, staff is more uptight, even for breakfast, the hotel is outdated , things have to be refresh, carpets, door handles, rooms , we had a hole in the... More 

Was this review helpful? Yes 17
Canterbury, England
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed October 19, 2005

There's no doubt that La Mamounia is pretty in places, and the rooms on the whole are nice, though more than a little bit tacky with a cheap art deco look. The biggest risk at the moment is that they'll stick you in a room near their ongoing renovation programme - the hammering starts at 7:30 am and runs throughout... More 

Was this review helpful? Yes 11
A TripAdvisor Member
1 of 5 stars Reviewed October 3, 2005

Stayed 3 nights. Front staff informed us that the breakfast was included to the rate but actually not. Room service food was good but breakfast food was so-so. But if we knew we had to pay we wouldn't eat there!!!!!Also the conciege are not helpful at all, reluctant to help besides Guest Relation (French woman). Pity as they have a... More 

Was this review helpful? Yes 10
Luxembourg
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed October 2, 2005

We came with high expectations (given the price of the room we booked...), the room was large (albeit nothing remarkable), a nice little terrace sightseeing the beautiful gardens. The pool area was nice, although it is a pity they have not managed to integrate more activities within the beautiful gardens (like a second pool). We have found the staff very... More 

Was this review helpful? Yes 16
Frankfurt, Germany
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed September 28, 2005

We have just returned from staying the Mamounia. It is supposed to be the best hotel in Marrakech. Having heard good and bad we want with an open mind. There are ups and downs. The room was lovely, especially the terrace with the view of the gardens, but altogether not very Moroccan. The pool area was also nice, as were... More 

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Los Angeles
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed August 19, 2005

I've been going to Morocco since the late 60's. I go because I love the country. The last time I stayed at La Mamounia I was appalled at how this once incredible hotel had deteriorated. It seems to cater primarily to package tours from Belgium. The service was anything but gracious and the hotel management is positively avaricious. I would... More 

Was this review helpful? Yes 14
Madrid
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 stars Reviewed August 16, 2005

It probably was one of the better hotels in Marrakech when it was the only one but I would never recommend to anyone staying here, any of the nice Ryads is certainly a better option at the same price. Staff couldn't be more unpleasant.

Was this review helpful? Yes 11
london
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed June 29, 2005

Alledgedly the top spot in Marrakesh - not so! Everything about this hotel is dated - from the rooms (although large) to the terrible 50's decor. The city has some young, hip hotels and restaurants - this is definitely not one of them.

Was this review helpful? Yes 12
A TripAdvisor Member
1 of 5 stars Reviewed March 29, 2005

I was shocked by the attitude displayed by hotel staff. Save your money and stay somewhere more welcoming.

Was this review helpful? Yes 16
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